Sierra Palms Resort

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sierra Palms Resort

Minibar, in-room safe, individually decorated, individually furnished
View from room
Front of property
Front of property
Front of property

Reviews

7.8 out of 10

Good

Popular amenities

  • Pool
    Pool
  • Breakfast available
    Breakfast available
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry

Explore the area

Map
Lumley Beach, Freetown, Weatern Area, 232
  • Lumley Beach
    9 min walk
  • National Stadium
    8 min drive
  • St John's Maroon Church
    9 min drive
  • Freetown (FNA-Lungi Intl.)
    222 min drive

Room options

Standard Twin Room

  • 24 sq m
  • Sleeps 2
  • 2 Twin Beds

Standard Double Room

  • 24 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Twin Room

  • 30 sq m
  • Sea view
  • Sleeps 2
  • 2 Twin Beds

Deluxe Double Room

  • 30 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

Similar properties

About this property

Sierra Palms Resort

Sun and fun on the beach, near Lumley Beach
Guests at this beach bed & breakfast will appreciate convenient onsite amenities such as barbecue grills and a picnic area.
Sierra Palms Resort offers 44 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Televisions come with cable channels. Bathrooms include showers, bidets, complimentary toiletries, and hair dryers.

This Freetown bed & breakfast provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and refrigerators can be requested.

Recreational amenities at the bed & breakfast include an outdoor pool.
During your stay at Sierra Palms Resort, you're just a quick walk from Lumley Beach. Features include free WiFi in public areas, free valet parking, and a free ferry terminal shuttle.
  • Free WiFi
  • Free valet parking and self parking
  • Enjoy international cuisine and a beachfront location while dining at Lily's Restaurant
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Just a 1-minute drive from Lumley Beach and 8 minutes from National Stadium
  • Free ferry terminal shuttle service
Along with a restaurant, there's a coffee shop/cafe on site. A computer station is on site and WiFi is free in public spaces. A business center, 3 meeting rooms, and coworking spaces are available. Event space at this bed & breakfast measures 1076 square feet (100 square meters) and includes a conference center. An airport shuttle (available 24 hours) is available for a fee. An outdoor pool, a rooftop terrace, and barbecue grills are also featured at the business-friendly Sierra Palms Resort. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 4-star Freetown bed & breakfast.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 11:00 AM.
Lily's Restaurant - This beachfront restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner.
Room service (during limited hours) is available.

Languages

Arabic, English, French, Hindi, Italian, Spanish, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • 24-hour return airport shuttle (surcharge)
  • Free ferry terminal shuttle

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–11:00 AM: USD 18 for adults and USD 5 for children
  • 1 restaurant and 1 coffee shop/cafe
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • Lily's Restaurant

Things to do

  • Designer shops
  • Outdoor pool

Family friendly

  • In-room childcare (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Fridge (on request)
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Business centre
  • Computer station
  • Conference centre (1076 square feet of space)
  • Coworking spaces
  • Meeting rooms - 3

Outdoors

  • BBQ grill(s)
  • Beachfront location
  • Garden
  • Outdoor entertainment area
  • Picnic area
  • Pool sunloungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible (may have limits)

More

  • Couples dining
  • Designated smoking areas
  • Romance packages available
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • TV channels
  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Fridge (on request)

More

  • Desk
  • Free newspapers
  • Individually decorated
  • Individually furnished
  • Laptop-friendly workspace
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: noon; Check-in end time: 11:30 PM
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 15

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the ferry terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per day.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 18 for adults and USD 5 for children
  • Airport shuttle fee: USD 60 per person (one-way)
  • Airport shuttle fee per child: USD 60 (one-way), (from 7 to 18 years old)
  • Rollaway bed fee: USD 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Sierra Palms Resort offers transfers from the ferry terminal and airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

Property is also known as

Sierra Palms Resort Freetown
Sierra Palms Freetown
Sierra Palms
Sierra Palms Resort Freetown
Sierra Palms Resort Bed & breakfast
Sierra Palms Resort Bed & breakfast Freetown

Sierra Palms Resort Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 33 out of 75 reviews" "
Rating 8 - Good. 18 out of 75 reviews" "
Rating 6 - Okay. 11 out of 75 reviews" "
Rating 4 - Poor. 4 out of 75 reviews" "
Rating 2 - Terrible. 9 out of 75 reviews" "

8.4/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Sandrine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location, and great staff. A nice boutique hotel, but not the right place if you're looking for a quiet stay.
Stayed 7 nights in Jul 2024

8/10 Good

Ikmat

Liked: Cleanliness
Stayed 3 nights in Jul 2024

2/10 Terrible

Ashiaki

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Not clean. Check in agent on day 1 was very unpleasant. Changed rooms multiple times and the last one was not clean. Sheets were stained, towels were stained. Roaches. Would not recommend. Nice facility but terrible run down.
Stayed 6 nights in Jul 2024

8/10 Good

Sahr

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Ibrahim Bobson

Liked: Cleanliness, staff & service
Great place to stay.
Stayed 3 nights in Jun 2024

8/10 Good

Jagdesh

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Jagdesh

Stayed 1 night in May 2024

10/10 Excellent

Cliff

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2024

6/10 Okay

Ishata

Liked: Cleanliness

6/10 Okay

Ishata

Liked: Cleanliness, property conditions & facilities
The Manager’s customer service was terrible - during check - in at hotel, I requested for a sea view room, receptionist nicely informed me that rooms will be available by the 2nd day but I need to talk to the manager. Unfortunately, when I spoke with the manager he said because I booked with Expedia it won’t be possible. I told him that I am only requesting for a sea view and if it needs any additional payment as upgrade then I can pay. He walked away without responding which I think was rude. As manager I was expecting much from him in terms of customer service.

8/10 Good

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Lost power many time, we were stuck in the elevator because of it. Otherwise a good stay
Stayed 1 night in Jan 2024

2/10 Terrible

Mohamed

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was not well kept, I had to move to three different rooms before I settled to the third room. Stayed at this property for 9 days and half of those days, elevator was not working. I was on the 4th floor with bad knees so you can imagine. The shower and sink water was dirty (red coloration and taste like acid). Bathroom and room smells terribly. Staffs at the front desk and restaurant were very nice and accommodating but the facility service and cleanliness is poor.
Stayed 7 nights in Jan 2024

10/10 Excellent

Mustapha, Hyde Park

Liked: Cleanliness, staff & service, property conditions & facilities
I really like it.
Stayed 2 nights in Dec 2023

10/10 Excellent

Passy

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Everything about this hotel is excellent
Stayed 3 nights in Apr 2023

4/10 Poor

Disha

Business traveller
Disliked: Staff & service
Disappointing
Customer service was terrible and slow. Receptionists were extremely rude and housekeeping often forgot towels in the room, which would take 7 or 8 trips and multiple hours to the receptionist to get. Breakfast is poor quality; some of the worst coffee I’ve ever had and pastries were often stale. Rooms are poor quality, stained towels and sheets, I had a broken shower that it took two days to fix, again because of an unresponsive reception. For the amount they charge, it’s extremely poor value. Stay somewhere else.
Stayed 12 nights in Feb 2023

10/10 Excellent

Benoit

Stayed 1 night in Feb 2023

10/10 Excellent

Olive Vivienne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed for 2 nights in Sierra Palms, this was our third visit. The location is great, staff
Stayed 2 nights in Jan 2023

10/10 Excellent

Mariama

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, nice and helpful staffs
Stayed 5 nights in Jan 2023

6/10 Okay

Aron

Liked: Staff & service
Stayed 1 night in Dec 2022

8/10 Good

Paola

Stayed 6 nights in Dec 2022

10/10 Excellent

Vivienne

Stayed 2 nights in Jun 2022

8/10 Good

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean spacious room in convenient location with helpful staff.
Stayed 1 night in Apr 2022

10/10 Excellent

MARC

Stayed 2 nights in May 2022

10/10 Excellent

Abdulai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2021

2/10 Terrible

Ahmed

Stayed 2 nights in Dec 2021