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Castaways Resort and Suites

3.0 star property

Choose dates to view prices

Photo gallery for Castaways Resort and Suites

Outdoor pool
Lobby sitting area
Children’s play area – outdoor
Lobby sitting area
Lobby sitting area

Reviews

6.8 out of 10

Popular amenities

  • Bar
  • Breakfast available
  • Room service
  • Gym
  • Pool
  • 24/7 front desk

Explore the area

Map
42629 East Mall Drive, Freeport, Grand Bahama
  • Port Lucaya Marketplace
    ‪18 min walk‬
  • International Bazaar
    ‪18 min walk‬
  • Ruby Golf Course
    ‪4 min drive‬
  • Freeport (FPO-Grand Bahama Intl.)
    ‪4 min drive‬

Room options

View all photos for Suite Room 1 king Bed + Parlor Room

In-room safe, desk, blackout curtains, iron/ironing board

Suite Room 1 king Bed + Parlor Room

  • 27 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for King Room 1 King Bed

In-room safe, desk, blackout curtains, iron/ironing board

King Room 1 King Bed

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room 2 Double Beds

Standard Room 2 Double Beds

Standard Room 2 Double Beds

  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

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About this property

Castaways Resort and Suites

Resort in Freeport with a fitness center and a 24-hour front desk
This resort features an outdoor pool, a restaurant, and a fitness center. Free WiFi in public areas and a free manager's reception are also provided. Other amenities include a bar/lounge, a poolside bar, and a business center.
Castaways Resort and Suites offers 118 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to balconies. Cable television is provided.

Bathrooms include shower/tub combinations and complimentary toiletries. This Freeport resort provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hair dryers can be requested.

Recreational amenities at the resort include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Castaways Resort and Suites. During your stay, you're just a quick walk from Lucayan Archipelago. Features include free WiFi in public areas and a free manager's reception, plus an outdoor pool.
  • Free WiFi
  • The restaurant, poolside bar, and bar/lounge offer choices for drinking and dining
  • Full breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include babysitting, tour or ticket assistance, and a porter
  • Onsite recreation includes a gym and a playground
  • Steps from Lucayan Archipelago and a 2-minute drive from Port Lucaya Marketplace
  • Local-area shuttle service available for a fee
Castaways Resort and Suites offers its guests an outdoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A free manager's reception is offered. WiFi is free in public spaces.

Business amenities include a business center and a meeting room. Event space at this resort measures 580 square feet (54 square meters) and includes conference space. A library, a vending machine, and tour/ticket assistance are also featured at the business-friendly Castaways Resort and Suites.

Smoking is allowed in designated areas at this 3-star Freeport resort.

The resort hosts a free manager's reception on select days.
Castaways Resort and Suites has a restaurant serving breakfast and dinner.
Room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • Local area shuttle (surcharge)

Food and drink

  • Full breakfast available for a fee daily 7 AM–10 AM: USD 8.99-18.99 for adults and USD 6.99-8.99 for children
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • Free manager's reception
  • Room service available

Things to do

  • Art gallery
  • Designer shops
  • Fitness centre
  • Outdoor pool
  • Playground
  • Shopping centre

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Fridge

Conveniences

  • Lift
  • Front-desk safe
  • Library
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Business centre
  • Conference space (580 square feet)
  • A meeting room

Outdoors

  • Garden

Accessibility

  • Lift

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hairdryer (on request)
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV channels
  • TV

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Desk
  • Iron/ironing board
  • Mobile key entry
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available

Check-out

Check-out before 11:30 AM
Contactless check-out available

Special check-in instructions

Guests must transfer via airplane and boat to the property; guests must contact the property at least 72 hours before travel, using the contact information on the confirmation received after booking
Front desk staff will greet guests on arrival at the property
At check-in, guests must provide a record of full COVID-19 vaccination

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Castaways Resort and Suites

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Spring Break deposit: USD 100 per day for guests under 21 years old staying between 2 March - 31 April

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 8.99 to 18.99 for adults, and USD 6.99 to 8.99 for children
  • In-room safe fee: USD 3 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To get to the property, guests need to transfer by airplane and boat. Transfers need to be confirmed by contacting the property at least 72 hours before travel at the number on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Castaways Freeport
Castaways And Suites Freeport
Castaways Resort Freeport
Castaways Resort Suites
Castaways Resort and Suites Resort
Castaways Resort and Suites Freeport
Castaways Resort and Suites Resort Freeport

Castaways Resort and Suites Reviews

Reviews

6.8
Rating 10 - Excellent. 56 out of 216 reviews
Rating 8 - Good. 53 out of 216 reviews
Rating 6 - Okay. 50 out of 216 reviews
Rating 4 - Poor. 31 out of 216 reviews
Rating 2 - Terrible. 26 out of 216 reviews

7.2/10

Cleanliness

7.8/10

Staff & service

6.2/10

Amenities

6.2/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

Hilton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 7 nights in Nov 2024

8/10 Good

Crystal

Travelled with family
Stayed 2 nights in Nov 2024

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Area
Stayed 1 night in Nov 2024

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area
Stayed 2 nights in Nov 2024

8/10 Good

Devaughn

Liked: Cleanliness, staff & service
It’s close to everything including the airport
Stayed 1 night in Nov 2024

4/10 Poor

Cherisse

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Was not what I expected. Stayed only one night out of a two-night stay and no refund as stated I would receive.
Stayed 2 nights in Aug 2024

6/10 Okay

Ashley

Travelled with group
Disliked: Cleanliness, property conditions & facilities
They need to improve their products. Purchase new bedding and towels
Stayed 2 nights in Oct 2024

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Tanisha

Travelled with partner
Liked: Cleanliness, staff & service
Staff was very professional and helpful. Very convenient area, near Hospital, Airport, banks and shopping.
Stayed 2 nights in Sep 2024

4/10 Poor

Jerline

Stayed 2 nights in Sep 2024

6/10 Okay

Ramses

Stayed 17 nights in Aug 2024

8/10 Good

Craig

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really like the stay the power outage took my by surprise and was out for so long the room got hot fast.
Stayed 1 night in Sep 2024

10/10 Excellent

Hilton

Stayed 3 nights in Aug 2024

4/10 Poor

selvinique, Nassau

Business traveller
It was doable for the one night. Checked in at shortly after midnight and checked out at 5am.. security took my key as there was no clerk. It’s an old property that look exactly like the photos. In those few hours I left my charger and my friend that lives in Freeport called only to have them say they found no charger. That bothered me that it vanished that quickly.
Stayed 1 night in Aug 2024

6/10 Okay

cj

Nice
Stayed 1 night in Jul 2024

10/10 Excellent

Selwyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe, quiet, central location. Thoroughly enjoyed a 3 days stay. A for cleanliness!
Stayed 2 nights in Jul 2024

2/10 Terrible

Hans

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Would not stay here again not even as an emergency stay. Room a/c did not work at all! Building needs an extreme update inside and out.
Stayed 1 night in Jul 2024

2/10 Terrible

Arkata

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The room carpet was dirty you could literally smell it , housekeepers made no effort to cover the smell , pillows are small like airplane pillows. Front desk ladies need a better attitude. Air conditioner kept me up throughout the night it was really loud . Shower heads need to be changed and bed quilt was so old it wasn't even puffy anymore it was like a soft rug.
Stayed 1 night in Jul 2024

10/10 Excellent

Griselot

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

8/10 Good

Keora

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2024

10/10 Excellent

Alexandria

Liked: Cleanliness, staff & service, property conditions & facilities
-
Stayed 1 night in Jul 2024

10/10 Excellent

Leslee

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very quiet and staff was friendly
Stayed 5 nights in Jul 2024

10/10 Excellent

Virginia

Liked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 2 nights in Jun 2024

10/10 Excellent

Jeffery

Stayed 3 nights in Jul 2024

10/10 Excellent

Romana

Liked: Cleanliness, amenities, property conditions & facilities
It was good... Everyone was friendly...
Stayed 1 night in Jul 2024