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Primestay Hotel

3.0 star property

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Photo gallery for Primestay Hotel

Outdoor dining
Classic Double Room
Property grounds
Classic Double Room | Bathroom
Daily buffet breakfast (CHF 14.50 per person)

Reviews

7.2 out of 10
Good

Popular amenities

  • Room service
  • Breakfast available
  • Pet-friendly
  • Housekeeping
  • Free WiFi
  • Business services

Explore the area

Map
Oststrasse 51, Frauenfeld, Thurgau, 8500
  • Frauenfeld Castle
    ‪3 min drive‬
  • Thurgau Art Museum
    ‪6 min drive‬
  • Ittinger Museum
    ‪6 min drive‬
  • Zürich (ZRH)
    ‪35 min drive‬

Room options

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

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Property grounds

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  • Breakfast included
  • Free WiFi
  • Restaurant
  • Gym
4.6 out of 5, Wonderful, (86)
The price is €148
for 1 room
includes taxes & fees
2 Mar - 3 Mar
Hotel Arenenberg

About this property

Primestay Hotel

Family-friendly hotel in Frauenfeld
A meeting room, free newspapers, and a garden are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include multilingual staff assistance and a vending machine.
Primestay Hotel offers 48 accommodations with hair dryers and complimentary toiletries. 69-cm flat-screen televisions come with digital channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
During your stay at Primestay Hotel, you'll be within walking distance of Frauenfeld Castle. Free WiFi in public areas, breakfast (surcharge), and a meeting room are available. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Buffet breakfast served weekdays for a fee
  • Amenities include free lobby newspapers, a meeting room, and a multilingual staff
  • Onsite recreation includes hiking/biking trails, horse riding/rentals, and mountain biking
  • Just a 3-minute drive from Frauenfeld Castle and 6 minutes from Thurgau Art Museum
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
As a guest of Primestay Hotel, you'll find a terrace, a vending machine, and multilingual staff. Public spaces have free WiFi. The family-friendly Primestay Hotel also features a garden, complimentary newspapers in the lobby, and room service (during limited hours).

This 3-star Frauenfeld hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM and 10 AM.
Room service (during limited hours) is available.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Wheelchair-accessible parking available
  • Free off-site parking

Food and drink

  • Buffet breakfast available for a fee weekdays 6:30 AM–10 AM: CHF 14.50 per person
  • Room service available

Things to do

  • Hiking/biking trails
  • Horse riding/hire
  • Mountain biking
  • Playground

Family friendly

  • Art supplies
  • Children's books
  • Children's games
  • Children's toys
  • Playground
  • Soundproofed rooms

Conveniences

  • Free newspapers in reception
  • Vending machine

Guest services

  • Daily housekeeping
  • Luggage storage
  • Multilingual staff

Business services

  • A meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking

More

  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Hairdryer
  • Heated floor (bathroom)
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 69-cm flat-screen TV
  • Digital channels

More

  • Desk
  • Laptop-friendly workspace
  • Soundproofing

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open Monday - Friday (2:00 PM - 10:00 PM) and Saturday - Sunday (2:00 PM - 9:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: CHF 20 per accommodation, per stay
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 2.60 per person, per night. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CHF 14.50 per person
  • Pet fee: CHF 20 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property's front desk is open during the following times:
  • Monday - Friday: 2:00 PM - 10:00 PM
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Primestay Hotel Frauenfeld
Primestay Frauenfeld
Primestay
Primestay Hotel Hotel
Primestay Hotel Frauenfeld
Primestay Hotel Hotel Frauenfeld

Primestay Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 5 out of 28 reviews
Rating 8 - Good. 13 out of 28 reviews
Rating 6 - Okay. 5 out of 28 reviews
Rating 4 - Poor. 2 out of 28 reviews
Rating 2 - Terrible. 3 out of 28 reviews

7.8/10

Cleanliness

6.6/10

Staff & service

7.8/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Better than I thought.
Very unusual check in process. Place was a lot better than I expected, spacious rooms and clean. Service though is non existent.
Stayed 3 nights in Sep 2018

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

4/10 Poor

Marcos, Bonneville

Liked: Staff & service, property conditions & facilities
Disliked: Room comfort
The room and the hotel are fine taking into consideración the price. The problem is that there were mosquitoes in my room (113). I had to killer 4 during the night and couldnt sleep. I wouldnt go there again.
Stayed 1 night in Aug 2018

4/10 Poor

Keith, Tennessee, USA

Disliked: Staff & service
No front desk attendant, as advertised. Did not read fine print stating hotel needed a call 24 hours in advance. Did not receive email with key lock box code. Called afternoon of arrival and no answer and no ability to leave a verbal message. Had difficulty contacting someone after arriving at the property in the evening. Fortunately a guy showed up for some unrelated reason and was able to get our room key from the lock box after we fully explained our situation. The advertised breakfast was a "buffet". However, there was no buffet and no coffee bar as shown in the pictures. Waitress spoke 0% English. Another dining customer had to interpret for us with her. She brought us each a single croissant, a small roll, jelly packet, butter packet, orange juice, and coffee. The customer interpreter said she stated that this was the standard offering and that eggs or anything else would be at an additional price. Room and shower were comfortable. However, I will not consider this brand of property again due to the numerous check-in inconveniences and the false advertisement of a breakfast buffet with photos of a coffee bar/station. Someone owes me 2 buffet breakfasts which is what I agreed to in the price that I paid.
Stayed 1 night in Jun 2018

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Modernes Hotel
Das Zimmer war ok. Leider gab es am Sonntag kein Frühstück, die Frühstückszeiten waren an der unbesetzten Rezeption nur von Montag bis Freitag ausgewiesen. Unsere Buchung war allerdings mit Frühstück bestätigt.
Stayed 1 night in Jul 2020

6/10 Okay

Verified traveller

Stayed 1 night in Mar 2020

10/10 Excellent

markus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2 tage
alles super saubere zimmer personal hervorragend
Stayed 1 night in Mar 2020

8/10 Good

Verified traveller

Stayed 2 nights in Feb 2020

8/10 Good

Cavagna

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
gut mit mögliche verbesserungen
gute Position, frühstück nicht besonder
Stayed 1 night in Jan 2020

8/10 Good

stefan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Preis Leistung sehr gut
Ich war geschäftlich unterwegs und musste übernachten
Stayed 1 night in Dec 2019

6/10 Okay

marie-christine

Business traveller
Prix intéressant pour séjour affaire en Suisse. Chambre défraîchie.
Stayed 1 night in Oct 2019

6/10 Okay

Verified traveller

Disliked: Cleanliness
Nicht wirklich saubere Zimmer
Dieses Hotel ist super gelegen, preislich für die Schweiz auch in Ordnung. Die Sauberkeit in den Zimmern lässt zu wünschen übrig. Das Hotel wirbt mit täglicher Zimmerreinigung, Haartrockner auf dem Zimmer... Wir waren für 3 Nächte (Donnerstag bis Sonntag) Toiletten wurden nicht geputzt, Müll nicht ausgeleert, Waschbecken nicht geputzt (trotz Schild außerhalb an der Türe "bitte Zimmer reinigen". Als wir Abends kamen (17 Uhr) war das Schild immer noch draußen. Lediglich die Bettdecken wurden zusammen gelegt und Handtücher neue gebracht. Also wir würden das Hotel nicht mehr nutzen. Für 1 Nacht OK aber nicht länger. Schade...
Stayed 3 nights in Aug 2019

8/10 Good

Rolf

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2019

8/10 Good

Eberhard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vollkommen ausreichend
Für Übernachtungen vollkommen ausreichend. Für schweizerische Verhältnisse sind Preis- Leistungsverhältnis vollkommen ok. Frühstück ok. Personal sehr freundlich.
Stayed 3 nights in Feb 2019

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Preis / Leistung empfehlenswert
Empfang und Service sehr gut und das Zimmer sehr sauber
Stayed 1 night in Dec 2018

10/10 Excellent

flavio

preety good, and quiet, breakfast good as well and very friendly
Stayed 1 night in Nov 2018

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Hyggelig sted med flinke folk og god service
Stayed 2 nights in Nov 2018

6/10 Okay

Andreas

Liked: Cleanliness
War OK
Wae OK für eine Nacht
Stayed 1 night in Oct 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service
Miserabler Service
Zimmer nicht gereinigt, Hotel Manager Aggressiv und unfreundlich - noch nie erlebter schlechter Service
Stayed 3 nights in Oct 2018

8/10 Good

Annette Stephanie

Absolut ok...
leicht zu finden gleich an der Autobah freundliches Personal nettes Restaurant grosse Zimmer
Stayed 3 nights in Sep 2018

10/10 Excellent

chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Zeer mooi en goed hotel.
Zeer mooie.en ruime kamers. Mooie badkamer met douche. Alleen spijtig dat de bar NIET open was in het weekend. Vlotte incheck.
Stayed 2 nights in Aug 2018

2/10 Terrible

Roger, Leipzig

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dieses Hotel gehört auf eine schwarze Liste
Im Bad waren in der Toilette noch die flüssigen Hinterlassenschaften (Urin) des Vormieters. Die unmittelbare Nähe zur Autobahn ist akustisch, auch bei geschlossenem Fenster nicht zu überhören. Einen Zimmerservice gibt es nicht, der Gast muss sich sein Bett selber machen. Es gibt keine Rezeption, den Schlüssel findet man in einer Box (via Code über SMS). Als Nachbar hat das Hotel einen Reiterhof. In der Nacht vom 22/23.06.18 wurde gefeiert (laute Musik bis 04:00 Uhr). Das Preis-Leistungsverhältnis ist unter aller Sau. Ein Auffenthalt in diesem Haus ist in keiner Weise zu empfehlen.
Stayed 2 nights in Jun 2018

8/10 Good

Pascal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2018

8/10 Good

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2018