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"The Franz Josef scenic hotel was fantastic from start to finish. The rooms were very clean and the location was great! The staff were very friendly an ... " More
2 Aug 2020 by Louise Hollis
Dear Kevin Thank you for taking the time to leave such a great review of the hotel. I'm glad to read that you enjoyed your stay with us, I will pass on the above comments to the team Kind Regards Louise Hollis Front Office Manager
2 Mar 2019 by Lesley
Hi Anonymous Thank you for your comments. Kind regards, Lesley, Assistant Manager
30 Dec 2018 by Alexander Tschampel
Kia ora, Thank you for providing feedback. I am pleased to hear that you have enjoyed the central location of the hotel and the spectacular views from our guest rooms towards the Southern Alps. You have visited us during our busiest time of the year and I am apologies for any slow service you have experienced in our restaurant. Nga mihi o te tau hou (Happy New Year) Alexander Tschampel General Manager
2 Dec 2018 by Alexander Tschampel
Sehr geehrter Chris, Vielen Dank fuer Ihr Feedback, welches wir schaetzen. Es tut mir leid, dass Sie unser Preis-Leisungs-Verhaeltnis unbalanced finden aber kann Ihnen guaranteeren dass wir unser moeglichstes tun um dem entgenzuwirken. Vielen Dank fuer Ihren visit. Mit freundlichen Gruesse, Alexander Tschampel General Manager Scenic Hotel Franz Josef Glacier
There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. The eco-certified Scenic Hotel Franz Josef Glacier also features tour/ticket assistance, concierge services, and laundry facilities. Free self parking is available. Smoking is allowed in designated areas at this 4-star Franz Josef Glacier hotel.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
Scenic Hotel Franz Josef Glacier offers 130 accommodations with a hairdryer and an iron/ironing board. Guests can surf the web using complimentary wireless Internet access. Bathrooms include a shower and complimentary toiletries. Cots/infant beds (complimentary) are also available. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:00 AM.
Canavans Restaurant – This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. Reservations are required.
Moa Bar – On-site bar.
The recreational activities listed below are available either on-site or nearby; fees may apply.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a smoke detector in all accommodation.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.
