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4.7 out of 5

"Cindy was very helpful. Just a bit too far from town " More

By a verified traveller on Tue 04 Feb 2020

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Chalet, 2 Bedrooms, Garden View

Bed Count 1 Full Bed Maximum Occupancy 5 Max

Unit, 1 Queen Bed, Accessible, Mountain View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Chalet, 2 Bedrooms, Courtyard Area

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Chalet, 2 Bedrooms

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Chalet, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Cottage, 1 Queen Bed, Kitchen, Courtyard Area

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Hotel Description

During your stay at Franz Alpine Retreat, you'll be within walking distance of Te Wahipounamu. You'll find features such as free WiFi in public areas and free self-parking, plus breakfast (surcharge).

  • Free WiFi
  • Free self-parking
  • Continental breakfast served daily for a fee
  • Amenities include a front desk safe and a terrace
  • On-site recreation includes helicopter/aeroplane tours
  • Just a 4-minute drive from Westcoast Wildlife Centre and a few minutes from Glacier Hot Pools

Franz Alpine Retreat ratings based on 3 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Franz Alpine Retreat

Everyone (1) Couples (2)
4 out of 5
Cindy was very helpful. Just a bit too far from town

Posted by on 4 Feb 2020

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Comment from Hotel Management

20 Feb 2020 by Cindy

Hi Anonymous, Great thanks for your positive reviews. :) Hope you enjoyed your journey in Franz Josef.

5 out of 5
Alles sehr sauber und geräumig. 2 Schlafzimmer, nette kleine Terasse, parken direkt am Bungalow. Sehr gute Dusche mit ordentlichem Wasserdruck und Temperatur. Abzugshaube und Fliegengitter wären nett.

Posted by , from Merseburg on 29 Mar 2023

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5 out of 5

Sehr schöne Atmosphäre

Die Wohnungen sind wie in einem kleinem Dorf gebaut,dass macht es sehr symphatisch. Grosszügiger Ess/Wohnbereich! Top

Posted by , from St.Gallen on 20 Jan 2018

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Comment from Hotel Management

25 Jan 2018 by Stu and Mel

Thank you for positive feedback.

About the Jag Escape Franz Alpine Retreat

Location 2 Donovan Drive, Sh 6, Franz Josef Glacier, 7886

Property Features

Franz Alpine Retreat offers its guests a terrace, tour/ticket assistance, and a garden. WiFi is free in public spaces. Self parking is free. Smoking is allowed in designated areas at this 4-star Franz Josef Glacier motel.

  • 17 guestrooms or units
  • Built in 2008
  • Breakfast available (surcharge)
  • Front desk (limited hours)
  • Front desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • Smoking in designated areas

Family Friendly Amenities

  • Free WiFi
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Franz Alpine Retreat offers 17 accommodations with coffee/tea makers and a hairdryer. Rooms open to balconies or patios. Fridges and microwaves are provided. Bathrooms include a shower with a hydromassage showerhead, and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. 21-inch flat-screen televisions come with satellite channels. An iron/ironing board and change of towels can be requested. Housekeeping is provided on request.

  • Private balcony or patio
  • In-room dining
  • Flat-screen television
  • Satellite channels
  • Fridge
  • Microwave
  • Coffee maker
  • Shower
  • Hydromassage showerhead
  • Housekeeping (on request)
  • Hairdryer
  • Toiletries (free)
  • Iron and ironing board available
  • Heating
  • Portable fan
  • Change of towels (on request)

Food & Drink

For a fee, guests can enjoy a continental breakfast daily from 8:00 AM to 11:00 AM.

Room service is available.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Horse riding nearby
  • Ecotours nearby
  • Helicopter/aeroplane tours on site
  • Hiking/biking trails nearby
  • Snowshoeing nearby
  • Kayaking nearby
  • Skydiving nearby
  • Cross-country skiing nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 8:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 9:00 AM - 8:00 PM. To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 8:00 PM, please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information. The front desk is staffed during limited hours.

The front desk at this property is open daily from 9:00 AM - 8:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and key retrieval information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 45.0 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts major credit cards, debit cards and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts major credit cards, Visa, Mastercard, debit cards and cash. For guests' safety, the property includes a smoke detector in all accommodation.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Front desk opens daily at 9:00 AM
  • Front desk closes daily at 8:00 PM
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Cash or credit card deposit required
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staffed front desk
  • Social distancing measures are in place
  • Guest will receive an email before arrival 7 days
  • Contactless check-in is available
  • Guests will receive an email with special check-in instructions
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: NZD 50 per day
  • Breakage deposit: NZD 50 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately NZD 15 for adults and from NZD 15 for children
  • Rollaway bed fee: NZD 45.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Franz Alpine Retreat Cabin
  • Franz Alpine Retreat Cabin Franz Josef Glacier
  • Franz Alpine Retreat Franz Josef Glacier
  • Jag Escape Franz Alpine Retreat Cabin Franz Josef Glacier
  • Jag Escape Franz Alpine Retreat Cabin
  • Jag Escape Franz Alpine Retreat Franz Josef Glacier
  • Jag Escape Franz Alpine Retreat
  • Franz Alpine Retreat Motel
  • Jag Escape Franz Alpine Retreat
  • Franz Alpine Retreat Franz Josef Glacier
  • Franz Alpine Retreat Motel Franz Josef Glacier

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Guests may experience noise disturbance due to nearby construction work.

National Rating

For the benefit of our customers, we have provided a rating based on our ratings system.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.