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Chateau Backpacker & Motels

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Chateau Backpacker & Motels

Lobby sitting area
Sun deck
Exterior
Property grounds
Spa

Reviews

7.6 out of 10

Good

Popular amenities

  • Hot tub
  • Gym
  • Kitchen
  • Laundry
  • Parking included
  • Free WiFi

Explore the area

Map
8 Cron Street, Franz Josef Glacier, 7886
  • Westcoast Wildlife Centre
    3 min walk
  • Our Lady of the Alps
    3 min walk
  • Guzzi Takeaways
    1 min walk
  • Mount Cook (MON)
    325 min drive

Room options

View all photos for Deluxe Double Room, Ensuite

Deluxe Double Room, Ensuite

Deluxe Double Room, Ensuite

  • Sleeps 2
  • 1 Queen Bed

View all photos for Motel Room

Motel Room

Motel Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for 4 Bed Dorm

4 Bed Dorm

4 Bed Dorm

  • Sleeps 1
  • 4 Twin Beds

Similar properties

Exterior

Haka House Franz Josef

Free WiFi
Laundry
4.1 out of 5, Very good, (36)
The price is €125
for 1 night
includes taxes & fees
5 Jan - 6 Jan
Haka House Franz Josef

About this property

Chateau Backpacker & Motels

Eco-certified hostel with a fitness center and a spa tub
This hostel features a fitness center, a spa tub, and laundry facilities. Free WiFi in public areas and free self parking are also provided. Other amenities include limo/town car service, a library, and tour/ticket assistance. Housekeeping is not available.
Chateau Backpacker & Motels offers 43 accommodations with shared/communal kitchens. This Franz Josef Glacier hostel provides complimentary wireless Internet access. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers.
Recreational amenities at the hostel include a spa tub and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Chateau Backpacker & Motels, you're just a quick walk from Te Wahipounamu. Free WiFi in public areas, free self parking, and a gym are available.
  • Free WiFi
  • Free self parking
  • Services include tour or ticket assistance, luggage storage, and limo or town car service
  • Onsite recreation includes a gym
  • Steps from Te Wahipounamu and Our Lady of the Alps
Chateau Backpacker & Motels offers its guests a spa tub and a fitness center. Public spaces have free WiFi. A library, a terrace, and barbecue grills are also featured at the eco-certified Chateau Backpacker & Motels. The hostel can provide limo/town car service and tour/ticket assistance. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star Franz Josef Glacier hostel.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Free off-site parking
  • Limo/town car service

Things to do

  • Billiards/pool table
  • Fitness centre
  • A hot tub

Family friendly

  • Laundry facilities
  • Fridge

Conveniences

  • Front-desk safe
  • Library
  • Vending machine

Guest services

  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • No housekeeping
  • Tour/ticket assistance

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking

More

  • Designated smoking areas
  • Fireplace in reception
  • TV in lobby

Room amenities

Bedroom

  • Heating

Bathroom

  • Hairdryer (on request)
  • Shower
  • Towels

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Fridge
  • Shared kitchen access

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 8:00 PM
Minimum check-in age: 15

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 8:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours), key retrieval

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
The front desk at this property is open daily from 7:00 AM - 8:00 PM.
Front desk staff will greet guests on arrival.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Chateau Franz Franz Josef Glacier
Chateau Backpacker & Motels Franz Josef Glacier
Chateau Franz Hostel Franz Josef Glacier
Chateau Backpacker & Motels Hostel/Backpacker accommodation

Chateau Backpacker & Motels Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 62 out of 228 reviews" "
Rating 8 - Good. 89 out of 228 reviews" "
Rating 6 - Okay. 51 out of 228 reviews" "
Rating 4 - Poor. 18 out of 228 reviews" "
Rating 2 - Terrible. 8 out of 228 reviews" "

7.4/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Emily

Liked: Staff & service, room comfort
Adequate budget accommodation
This place was adequate for our two-night stay. Strong backpacker vibe, with free breakfast (waffles, cereal, toast) and evening soup. Helpful staff. The location was great. The room itself was dated and pretty small. I'd say this is a case of you get what you pay for. It was very affordable and great if you're looking to connect with other travelers, but I think I would personally spring for a place a bit more modern with more amenities next time.
Stayed 2 nights in Feb 2024

10/10 Excellent

Gordon

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had everything we needed
Stayed 3 nights in Dec 2023

6/10 Okay

Mrinali

Travelled with partner
Disliked: Cleanliness, staff & service
I liked that there was free hot soup in the evenings and a free breakfast. We arrived an hour early but weren't allowed to check-in. Also the rooms were not clean, there were bed bugs, the hot water tap wasn't functional and there were spiders in the room. I probably would look for a cleaner accomodation next time.
Stayed 2 nights in Nov 2023

8/10 Good

Callum

Liked: Cleanliness, staff & service, property conditions & facilities
Really good size private room with comfortable bed which also had a mini fridge and little sofa. Decent bathroom. Staff were friendly and helpful. Free parking on site. Two good size kitchens and plenty of communal space but no atmosphere really so not great for solo travellers. Would not recommend using the hot tub - was filthy. Disappointed with laundry facilities - washing machine didn’t drain properly leaving my clothes soaking, dryer did not dry fully, and one of my T-shirts was stolen from the clothesline.
Stayed 2 nights in Nov 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

8/10 Good

LONG

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023

8/10 Good

Malcolm, Auckland

Travelled with partner
Liked: Cleanliness, staff & service, amenities
It was we expected from previous reviews. The motel room was smaller than expected. There were no places to hang clothes
Stayed 3 nights in Mar 2023

10/10 Excellent

shani

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was great! nice and comfortable room. from the room you can see the mountain. kitchen have all you need for cooking. breakfast was nice and simple - crepe, tost with butter and jam, and cornflaks. The place close to resturants. the guy that work in the reception was super nice and helpful. thanks
Stayed 2 nights in Mar 2023

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spot to stay in Franz Josef.
We booked an ensuite room for 2 nights and it was perhaps the most comfortable bed I've ever slept on. Chris, the manager, was friendly and helpful, making soup every night which was free for the guests, as was the breakfast of waffles, pancakes, yoghurt, toast and cereals. Great place to stay and great value.
Stayed 2 nights in Mar 2023

8/10 Good

Matt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice hostel with friendly staff. Some younger people stayed up past the quiet time, drank and partied. The electric socket made some noise next to my bed. Other than that no complaints. Cheap with free breakfast and soup for dinner.
Stayed 1 night in Feb 2023

10/10 Excellent

Cherith

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant place to stay, right under the mountain. Free soup and amazing free breakfast every morning. Lovely atmosphere all handled by the superstar owner/manager/bed maker, Chris. We loved it.
Stayed 2 nights in Jan 2023

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2023

10/10 Excellent

Naila

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cool place to stay for a short visit. Everything is at a walkable distance.

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, room comfort
Good little base for exploring Franz Josef with free soup and breakfast. The studio was quite spacious but a little dated. The bed was comfortable, however.
Stayed 1 night in Nov 2022

10/10 Excellent

fraser

Liked: Cleanliness, amenities, property conditions & facilities
Great price
Stayed 1 night in Oct 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Four night stay
stayed for four nights, the accomodation is conveniently accessible to the centre of Franz Josef. The bed was comfortable and appropriately sized. Breakfast, albeit simple, was provided. Highly recommend for any one thinking of travelling on a budget.
Stayed 4 nights in Jan 2022

10/10 Excellent

Magdalena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the Hospitality &Staff very informative &helpfull..Awsome Stay looking forward &happily recommend this Motel/Hotel/Backpackers...
Stayed 4 nights in Dec 2021

10/10 Excellent

rod

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved having the soup on arrival, being able to have a continental breakfast included with pancakes and waffles. We like the undercover walking as it was raining and we were able to load and unload the car without getting too wet. The service was excellent.
Stayed 1 night in Nov 2021

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2021

10/10 Excellent

David, Lower HUtt

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shared kitchen, pancakes included for breakfast and soup for dinner included
Stayed 3 nights in Jan 2021

10/10 Excellent

Trish, Auckland

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very helpful and obliging owner.great spacious room
Stayed 1 night in Oct 2020

10/10 Excellent

Susan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I am going to say surprised. I was expecting this place to be rough. We had comfortable rooms with shared clean clean washrooms. The staff was very friendly helpful and happy. The chateau was quirky looking but a fun place with interesting people of all ages and nationalities Very close to restaurants bars and
Stayed 2 nights in Mar 2020

8/10 Good

Verified traveller

Stayed 1 night in Mar 2020

6/10 Okay

Carol

Liked: Cleanliness, staff & service
Eclectic place
We had a shared bathroom type room the first night and it was super tiny. We upgraded to an en suite which was much more comfortable. Nice to have the free breakfast and soup in the evening. Staff was great
Stayed 2 nights in Mar 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed the free breakfast (pancakes/waffles, cereals, roasts and jams), the number of shared washrooms/showers was limited but we didn’t run into any issues. The hostel is well located, you can easily walk to the grocery store or restaurants.
Stayed 1 night in Feb 2020