15 Jul 2024 by S. Merabti
Hello Ms. Ballesteros,we are sorry that you had a negative experience. To improve our service, we would like to understand what exactly you didn't like. Please let us know if you have any further questions.
There's a restaurant on site. Public spaces have free WiFi. A roundtrip airport shuttle is free (available 24 hours). A vending machine, multilingual staff, and a lift are also featured at Platzhirsch Living Hotel. For a fee, parking is available. Smoking is allowed in designated areas at this Kelsterbach hotel.
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi
Self parking (surcharge) , Free parking nearby , Offsite parking reservations required
Platzhirsch Living Hotel offers 165 air-conditioned accommodations with complimentary bottles of water and blackout curtains. A pillow menu is available. 40-inch LED televisions come with satellite channels. Bathrooms include a shower. This Kelsterbach hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Hypo-allergenic bedding and hairdryers can be requested. Housekeeping is provided on request.
For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:00 AM.
Platzhirsch Living Hotel has a restaurant on site.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
If you are planning to arrive after noon, please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.
Guests arriving after noon must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a first aid kit and outdoor lighting
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted.
For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and outdoor lighting in all accommodation.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.