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Pallas Hotel

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December 2024
January 2025

Photo gallery for Pallas Hotel

Superior Single Room, 1 Single Bed, Non Smoking, Refrigerator
Triple Room
Hypo-allergenic bedding, desk, blackout curtains, cots/infant beds
Property entrance
Standard Single Room, 1 Single Bed | Room amenity

Reviews

7.4 out of 10

Good

Popular amenities

  • Pet-friendly
    Pet-friendly
  • Housekeeping
    Housekeeping
  • Parking included
    Parking included
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi
  • Business services
    Business services

Explore the area

Map
Pallaswiesenstrasse 72, Darmstadt, HE, 64293
  • Herrengarten
    9 min walk
  • Technical University Darmstadt
    13 min walk
  • Luisenplatz Square
    17 min walk
  • Frankfurt (FRA-Frankfurt Intl.)
    28 min drive

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • 15.0 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Single Room, 1 Single Bed

Hypo-allergenic bedding, desk, blackout curtains, cots/infant beds

Standard Single Room, 1 Single Bed

  • 10.0 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Twin Room

Hypo-allergenic bedding, desk, blackout curtains, cots/infant beds

Standard Twin Room

  • 15.0 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Triple Room

Triple Room

Triple Room

  • 20.0 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Double Room

Hypo-allergenic bedding, desk, blackout curtains, cots/infant beds

Superior Double Room

  • 25.0 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Single Room, 1 Single Bed, Non Smoking, Refrigerator

Hypo-allergenic bedding, desk, blackout curtains, cots/infant beds

Superior Single Room, 1 Single Bed, Non Smoking, Refrigerator

  • 1 sq m
  • Sleeps 1
  • 1 Twin Bed

Similar properties

Reception

Dormero Hotel Darmstadt

Pet-friendly
Free WiFi
Air conditioning
Gym
4.5 out of 5, Wonderful, (221)
The price is €69
for 1 night
includes taxes & fees
8 Dec - 9 Dec
Dormero Hotel Darmstadt

About this property

Pallas Hotel

Hotel in Darmstadt with free parking
A snack bar/deli, conference space, and free newspapers are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a vending machine.
Pallas Hotel offers 28 air-conditioned accommodations with hair dryers and blackout drapes/curtains. Televisions come with satellite channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

During your stay at Pallas Hotel, you're just a quick walk from Herrengarten. Free WiFi in public areas, free self parking, and a snack bar/deli are available.
  • Free WiFi
  • Free self parking
  • Amenities include free lobby newspapers, a meeting room, and conference space
  • Within a 10-minute walk of Herrengarten and Prinz-Georg-Garten
  • Pets welcome for a fee
There's a snack bar/deli on site. Public spaces have free WiFi. Event space at this hotel measures 592 square feet (55 square meters) and includes conference space. Pallas Hotel also features a vending machine and complimentary newspapers in the lobby. Self parking is free.

This Darmstadt hotel is smoke free.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Family friendly

  • Cots/infant beds (surcharge)
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • Free newspapers in reception
  • Vending machine

Guest services

  • Daily housekeeping
  • Luggage storage

Business services

  • Conference space (592 square feet)
  • A meeting room

Accessibility

  • This property does not have any lifts

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Cots/infant beds (surcharge)
  • Hypo-allergenic bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Satellite channels
  • TV

More

  • Desk

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 7:00 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

There is no front desk at this property
Guests planning to arrive outside of normal check-in hours will receive an email with special check-in instructions and an access code; access will be through a private entrance
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

This property is closed from November 30 2023 to December 31 2024 (dates subject to change).

Access methods

Access code, private entrance

Pets

  • Pets: EUR 5 per pet, per night
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 20.0 per night.
  • Cribs (infant beds) are available for EUR 15.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 2.14 percent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: EUR 5 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 15.0 per day
  • Rollaway bed fee: EUR 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts only chip-and-PIN credit cards for onsite payments
This property accepts credit cards and debit cards; cash is not accepted
This property does not have a front desk. Guests planning to arrive outside of normal check-in hours will receive an email before arrival with check-in information and an access code. Guests can access their accommodation through a private entrance. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Pallas Darmstadt
Pallas Darmstadt
Pallas Hotel
Pallas Hotel Darmstadt
Pallas Hotel Hotel
Pallas Hotel Darmstadt
Pallas Hotel Hotel Darmstadt

Pallas Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 44 out of 188 reviews" "
Rating 8 - Good. 76 out of 188 reviews" "
Rating 6 - Okay. 37 out of 188 reviews" "
Rating 4 - Poor. 20 out of 188 reviews" "
Rating 2 - Terrible. 11 out of 188 reviews" "

8.6/10

Cleanliness

7.4/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jermaine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2022

8/10 Good

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Overall a good place to stay for a few days. The check-in was a pain as the desk is not managed. I had to down load an app to check-in and also had to provide a large security deposit to check-in and receive my electronic key. Once this was complete an electronic key is issued through the app. However, the key did not work. I was lucky to see the cleaning lady who granted me access. She had to call the management to get me access to my room. There is also an electronic key dispenser in the main stairway that can provide a credit card style key that I ended up using for my stay. This made it easier to come and go because i don't have an internal cell plan and had to rely on wifi zones.
Stayed 2 nights in Sep 2022

8/10 Good

Lukasz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2022

6/10 Okay

Rory

Liked: Cleanliness
Disliked: Staff & service, amenities
This is a very odd hotel. I stayed two nights and never saw or met an employee. You check in on a computer screen and it dispenses key cards after you do data entry of all your personal info including passport info. Another strange thing is my room had a coffee maker and tea pot but no coffee packets or tea packets. So I had to walk across the street each morning to the Shell gas station for coffee.
Stayed 2 nights in May 2022

10/10 Excellent

john

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staying at a fully automated hotel with no staff
This was my first time staying in a completely automated hotel. There was no one there to check me in. It took me a little bit of time to figure things out but it all worked out. I was angry briefly because I couldn’t figure out the Wi-Fi and there were no signs in the lobby but luckily another guest had wandered by and said look in your room for a card with the Wi-Fi info which makes sense and I felt stupid for not having done that but being an exhausted weary traveler and thrown off by the fact that there was no one working there I wasn’t thinking clearly and for a moment there I was very angry. I think the hotel could afford to have a sign in the lobby simply saying Wi-Fi information in your room. I know that should be understood but if my exhausted mind I didn’t figure that out then there probably will be others with the same issue. I also think there should be mention of the fact that it’s an automated hotel with no one working there that should be mentioned when you’re booking it.
Stayed 1 night in Oct 2021

10/10 Excellent

Roberto Dario

Liked: Cleanliness, amenities, property conditions & facilities
Easy check-in. Keyless entry. Neg: Coffee maker available, but no coffee.
Stayed 2 nights in Sep 2021

10/10 Excellent

Lester

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
functional and practical place to stay
Location is ok if you need to work in the area. It is a comfy room with good shower. There is no breakfast available but you can buy pastries in a Rewe shop which in next doors. There is a nice coffee machine with a 3 pods in the room. Check in is a bit confusing, I tried to check in online as the german hotel app suggested but this has created a confusion with the machine you need to use to get the key. I needed to call to find out that I need to click on an option that I have lost my key in the machine. Otherwise nice place.
Stayed 4 nights in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Totally worth it for the money ,Location close to the restaurant , stores free parking
Stayed 1 night in Nov 2019

10/10 Excellent

lev

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect value hotel.
The hotel is smart - hotel itself. It means that you can get your key remotely before arrival. Invoice and check out can be done remotely also. 1.Location is good, free parking available. Supermarket is in the same building. 2. The room was extremely clean. Nice smell, clean bed linen. 3.There weren't any windows in room 11, but for the price it was ok to lack of extras.
Stayed 1 night in Sep 2019

6/10 Okay

Sara

Liked: Cleanliness, property conditions & facilities, room comfort
Good for solo travel
Nice, clean room. Didn’t have fridge or microwave. Right next to grocery store. Had no issues with stay, but there was no personnel during the evenings if I had needed help. Knowing this I still would return for solo travel. Families might want a different place.
Stayed 3 nights in Jul 2019

10/10 Excellent

Robert, San Diego, CA

Liked: Cleanliness, amenities, property conditions & facilities
Self check-in was a first for me. Machine checks you in and prints out a key card. Never saw a staff person until my last day (theyre only at front desk for a limited time per day). But place was clean, quite and next to a grocery store. No complaints.
Stayed 2 nights in Mar 2019

6/10 Okay

JUANPABLO

Disliked: Staff & service
Ok hotel for a night.
Easy automatic check it. So no human interaction or service. The room was ok, the main problem was that the light of the hotel sign was right outside the windows so at night all the light came in present us to sleep well. Because there was nobody to talk to we weren’t able to change rooms.
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms, good location, excellent price! would recommend to friends and family, and will stay again!
Stayed 5 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very professional and friendly staff. Great location and very helpful employees!
Stayed 1 night in Feb 2019

4/10 Poor

Verified traveller

Disliked: Staff & service
Stayed 3 nights in Jan 2019

8/10 Good

Haim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

10/10 Excellent

steen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
impeccable
Easy check-in even though i arrived crazy late. Very clean and nice. Quite cheap. Very polite staff next morning.
Stayed 1 night in Nov 2018

6/10 Okay

Christiane

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Less than expected
I was amazed at the machine check-in (no staff, no welcoming), and having to climb several sets of stair cases with heavy luggage (no elevator, no explanation for little carrier lift - which I learned about later). And the atmosphere in the inside the hotel reminded me of better youth hostels. The room did look they on the picture, but it felt much less welcoming & nice than expected. Above a supermarket, looking onto parking lot and quite heavy traffic on main street... not at all as quiet as I perceived it when booking (maybe my mistake...). Coffee/tea machine in hallway didn't work. Staff in the morning was very friendly & helpful though! And it was clean, though.
Stayed 1 night in Sep 2018

8/10 Good

Barb, Vancouver BC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel but hard to find
We had difficulty finding the hotel. It is above a Rewe grocery store with very little signage. Once we found it, the hotel staff were very accommodating and very nice rooms.
Stayed 1 night in Dec 2017

6/10 Okay

Alfonso

Liked: Cleanliness, property conditions & facilities
basic hotel close to the city centre
basic hotel quite close to the city centre. the room was clean and the forniture new; the radiators where off (we were there at the beginning of november) and in the morning the room was a bit cold. there is limited reception service: when we arrived around 6 pm on sunday the reception was closed and we entered through the automatic check-in, which was easy to use. there is no breakfast room, but one can buy coffee and danish pastries at the front desk. the wifi signal was very weak and kept dropping.
Stayed 1 night in Nov 2017

2/10 Terrible

Julia

Disliked: Staff & service, property conditions & facilities
Review of stay
1. The entry instructions for out of hours entry are incorrect, you should update these. 2. The shower in room 14 is broken and needs fixing. 3. Someone (I guess the cleaner) left my room open with my personal posessions available for anyone to take. 4. The room smells of paint. 5. There is nowhere to make a hot drink 6. There is no breakfast.

2/10 Terrible

Richard, Sydney

Disliked: Cleanliness, staff & service, room comfort
How about keeping your customers informed?
I was refunded my payment some days before I was due to arrive, without any notification as to why. The hotel still appeared on my account as a booking, so I thought I had to go there to be sure otherwise I might be charged the full fee. I turned up around 17:00 with no-one at the counter, so I waited. Eventually a resident told me the place is just for refugees and tourists must go elsewhere. I wandered around Darmstadt Nord trying to find somewhere to stay, ending up an hour later at Darmstadt Central and staying at the first hotel I could find, which was quite expensive but I just wanted to stop and have a shower. I book with hotels.com so things like this won't happen! I just hope I'm not going to be charged for a "no show" because I showed!

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad service and conditions, Ac was not working, and it was noisy

10/10 Excellent

Mati, San Diego

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good choice
Walking distance to center and not expensive