Mövenpick Hotel Frankfurt City

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mövenpick Hotel Frankfurt City

Children’s play area – outdoor
Bar (on property)
Snack bar
Superior Twin Room, 2 Single Beds
Hypo-allergenic bedding, Select Comfort beds, in-room safe, desk

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Gym
  • Pet-friendly
  • Air conditioning
  • Laundry

Explore the area

Map
Den Haager Strasse 5/Hemmerichweg, Frankfurt, HE, 60327
  • Skyline Plaza
    1 min walk
  • La Tagliatella
    1 min walk
  • Platz der Einheit Bus Stop
    4 min walk
  • Frankfurt (FRA-Frankfurt Intl.)
    18 min drive

Room options

Superior Room, 1 King Bed

  • 31 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Twin Room, 2 Single Beds (Sleep)

  • 23 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

Room, 1 King Bed (Sleep)

  • 23 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Classic Twin Room, 2 Single Beds

  • 23 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

Classic Room, 1 King Bed

  • 23 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Superior Twin Room, 2 Single Beds

  • Sleeps 3
  • 2 Twin Beds

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About this property

Mövenpick Hotel Frankfurt City

Eco-certified hotel connected to the convention center in Innenstadt 1 with a fitness center
Along with a restaurant, this hotel has a fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a 24-hour business center, a business center, and concierge services. Housekeeping is available on request.
Mövenpick Hotel Frankfurt City offers 288 air-conditioned accommodations with safes and complimentary bottled water. Beds feature Select Comfort mattresses. A pillow menu is available. Televisions come with satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. In-room massages, hypo-allergenic bedding, and change of towels can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Our customers tell us they can't get enough of the helpful staff at Mövenpick Hotel Frankfurt City. During your stay, you'll be connected to the convention center, and just a quick walk from Skyline Plaza. Features include free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Steps from Frankfurt Trade Fair and 9 minutes by foot from Congress Center Messe Frankfurt
  • Pets welcome for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center and 12 meeting rooms.

WiFi is free in public spaces. A fitness center, a terrace, and a vending machine are also featured at the eco-certified Mövenpick Hotel Frankfurt City.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM.
Mövenpick Hotel Frankfurt City has a restaurant serving breakfast, brunch, lunch, and dinner.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Dutch, English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Off-site parking within 131 ft (EUR 45 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 6:30 AM–11:00 AM on weekends: EUR 32.00 per person
  • 1 restaurant
  • 1 bar

Restaurants on site

  • Hotel restaurant

Things to do

  • Fitness centre

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • 24-hour business centre
  • Meeting rooms - 12

Outdoors

  • Terrace
  • Vegetable garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking

More

  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra beds (surcharge)
  • Select comfort bed

Bathroom

  • Bath or shower
  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Entertainment

  • Satellite channels
  • TV

Food and drink

  • Electric kettle
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Free newspapers (weekdays)
  • In-room massage
  • LED light bulbs
  • Phone
  • Safe
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 15.00 per pet, per night
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 35.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 32.00 per person
  • Nearby parking fee: EUR 45 per day (131 ft away)
  • Pet fee: EUR 15.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 35.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival.

We should mention

  • Children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Hotel Moevenpick Frankfurt City
Moevenpick Frankfurt City
Moevenpick Frankfurt City Hotel
Mövenpick Frankfurt City
Movenpick Frankfurt City
Movenpick Hotel Frankfurt City

Mövenpick Hotel Frankfurt City Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 334 out of 638 reviews" "
Rating 8 - Good. 220 out of 638 reviews" "
Rating 6 - Okay. 49 out of 638 reviews" "
Rating 4 - Poor. 20 out of 638 reviews" "
Rating 2 - Terrible. 15 out of 638 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Hamid

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was ok as there was a couple of minor issues, such as no soap and the sink was blocked. Breakfast was excellent though. Overall was good.
Stayed 1 night in Sep 2024

4/10 Poor

Elisia Yustinie Meiliani

Liked: Cleanliness
Stayed 4 nights in Jul 2024

6/10 Okay

Manuel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was not good.
Stayed 2 nights in Jun 2024

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Picked this property due to its handiness to the concert arena. We were extremely pleased with how good our room was, and all services provided by staff
Stayed 1 night in May 2024

2/10 Terrible

mathew

Business traveller
Disliked: Staff & service, property conditions & facilities
Service and facilities available are very poor. Was here for a convention that involved long hours and requested room service at 9.45. Not even a sandwich available. No iron and board in room - had to go to an ‘ironing room’ attitude of staff poor - sighs and tsk’s when I requested my luggage after being stored. On departure of hotel I found my card had been charged without my consent for the cost of the stay - even though it was prepaid with Expedia. Also my card was charged for extras I haven’t seen an Invoice for. I expected a much higher standard of hotel for a rate of over €220 euros a night!
Stayed 3 nights in May 2024

8/10 Good

JEFF

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great stay with this chain
Stayed 1 night in May 2024

10/10 Excellent

Firdavs

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best
Stayed 7 nights in Jan 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

2/10 Terrible

Yunxing, Austin

Business traveller
The hotel is in good condition when I walked in, but the reception told me they were overbooked, over 30 rooms!!! Sure they have arranged a nice hotel very close, but it is such bad management, I can not believe it!
Stayed 7 nights in Jan 2024

2/10 Terrible

Aref

Disliked: Cleanliness, staff & service, property conditions & facilities
I booked & paid for a room 4 months ago. When I arrived, there was no room available for me. Shame on you!!!!!
Stayed 3 nights in Jan 2024

10/10 Excellent

Robert

Stayed 3 nights in Jan 2024

8/10 Good

Thomas

Travelled with partner
Liked: Amenities
It’s in the middle of large corporate offices. Not much going on at night. Many food areas are inside these large buildings so it’s hard when you look at your phone to determine exactly where a certain restaurant is located. Other than that it’s a very nice hotel with taxis right outside.
Stayed 1 night in Dec 2023

10/10 Excellent

Harold Joseph

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service
Convenient hotel in Frankfurt close to airport. Quiet and comfortable. The breakfast is outstanding. I would recommend.
Stayed 2 nights in Dec 2023

8/10 Good

Johan

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Parking is very expensive. When I went back to lobby for towel request, they told me I had free use of minibar. The person who checked me in didn’t tell me that. Mixed helpfulness of staf. Housekeeping was great. Reception was hit and miss.

6/10 Okay

Joshua

Was ok but fairly simple for the price point. Staff won’t let you check in early at all…

8/10 Good

Tahir

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent. Would not hesitate to stay there again.
Stayed 3 nights in Sep 2023

10/10 Excellent

Nienhwa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I like this hotel. Location is convenient, close to shopping center and 15 minutes walking distance to main station.
Stayed 1 night in Sep 2023

2/10 Terrible

Mahdee

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was assigned a room with a malfunctioning air conditioner, and throughout my stay, both the hotel staff and their communication with Expedia were consistently untruthful. Despite my request, they declined to relocate me to another room. Furthermore, they eventually confessed to their habit of dishonesty. The hotel emits an unpleasant odor, and there's inadequate ventilation. I strongly recommend avoiding this hotel.
Stayed 9 nights in Sep 2023

4/10 Poor

samdan

Disliked: Room comfort
No good service
When I checkin reception was very friendly checked! Came to Room it was used Bed sheets and not ready room was! I called housekeeping they changed the bed sheets I waited and the room! After a long Fliight I was tired! Not sleeper no theeth brush no soap when I asking housekeeper the told me come to reception take it please! It was no service! Breakfast was so nice!
Stayed 1 night in Sep 2023

4/10 Poor

christabel

Travelled with family
Disliked: Staff & service
We stayed for one night cause we had an early flight the next morning. We called the reception several times cause we needed an iron but there was no answer so we had to walk to the reception to request an iron. We’re told it’ll be brought to the room. It never came. Called the receptionist again to request for the iron and they said that house keeping wasn’t there. Frustrating. We had to wear wrinkled clothes to the airport. And they don’t validate parking. Parking is €5 and hour, we had to pay €45
Stayed 1 night in Aug 2023

10/10 Excellent

Prasit

Stayed 3 nights in Jul 2023

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

6/10 Okay

Sandy

Stayed 3 nights in May 2023

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Major shopping centre across the street (quiet side street) and no more than 300 metres from underground railway station.
Stayed 3 nights in May 2023