Mercure Hotel Frankfurt Eschborn Ost

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mercure Hotel Frankfurt Eschborn Ost

Terrace/patio
Premium bedding, pillow-top beds, in-room safe, desk
Exterior
Bar (on property)
Seasonal outdoor pool, pool loungers

Reviews

8.0 out of 10

Very good

Popular amenities

  • Pool
  • Bar
  • Parking available
  • 24/7 front desk
  • Room service
  • Breakfast available

Explore the area

Map
Helfmann-Park 6, Eschborn, HE, 65760
  • Frankfurt Trade Fair
    7 min drive
  • Mercure Hotel Frankfurt Eschborn Helfmann Park
    1 min walk
  • Eschborn Süd S-Bahn
    11 min walk
  • Frankfurt (FRA-Frankfurt Intl.)
    15 min drive

Room options

Standard Room, 2 Single Beds

  • 24 sq m
  • Sleeps 2
  • 2 Twin Beds

Family Room, 1 Double Bed with Sofa bed

  • 24 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Superior Room, 1 Double Bed (With 1 Double Bed)

  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

Deluxe Room, 1 Double Bed

  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 Double Bed

  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

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About this property

Mercure Hotel Frankfurt Eschborn Ost

Eco-certified hotel with a 24-hour business center and a seasonal outdoor pool
Along with a restaurant, this smoke-free hotel has a bar/lounge and a 24-hour business center. WiFi in public areas is free. Additionally, a seasonal outdoor pool, a business center, and conference space are onsite. Private bathrooms are not ensuite and housekeeping is available on request.
Mercure Hotel Frankfurt Eschborn Ost offers 224 accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature premium bedding. 26-inch flat-screen televisions come with digital channels.

Rooms have detached private bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Mercure Hotel Frankfurt Eschborn Ost, you're just a quick walk from Taunus Nature Park. Features include free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi and wired Internet
  • Enjoy international cuisine while dining at Big Ebbel
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • 7 minutes by car from Frankfurt Trade Fair and 7 minutes from Congress Center Messe Frankfurt
  • Cats and dogs welcome for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A 24-hour business center and meeting rooms are available.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 3552 square feet (330 square meters) and includes conference space. A seasonal outdoor pool, a terrace, and barbecue grills are also featured at the eco-certified Mercure Hotel Frankfurt Eschborn Ost. For a fee, parking is available.

This 4-star Eschborn hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.
Big Ebbel - This restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, Dutch, English, French, German, Italian, Portuguese, Russian, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking on site (EUR 15.50 per day; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking
  • Free off-site parking
  • Street parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: EUR 19 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Big Ebbel

Things to do

  • Seasonal outdoor pool
  • Shopping

Family friendly

  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (3552 square feet)
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Garden
  • Pool sunloungers
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom (not in room)
  • Shower/bath combination
  • Towels

Entertainment

  • 26-inch flat-screen TV
  • Digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Laptop-compatible safe
  • LED light bulbs
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1 AM
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 10 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 6.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 19 per person
  • Self parking fee: EUR 15.50 per day (in/out privileges)
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 6.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.
Property Registration Number DE291750310

We should mention

  • The seasonal pool will open June 01 and close August 31.
  • Up to 2 children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Eschborn Mercure Hotel
Eschborn Ost
Frankfurt Eschborn Ost
Frankfurt Ost
Mercure Frankfurt Eschborn Ost
Mercure Frankfurt Ost
Mercure Hotel Eschborn
Mercure Hotel Frankfurt Eschborn Ost
Mercure Hotel Frankfurt Ost
Ost Frankfurt
Mercure Frankfurt Eschborn Ost
Mercure Hotel Frankfurt Eschborn Ost Hotel
Mercure Hotel Frankfurt Eschborn Ost Eschborn
Mercure Hotel Frankfurt Eschborn Ost Hotel Eschborn

Mercure Hotel Frankfurt Eschborn Ost Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 121 out of 387 reviews" "
Rating 8 - Good. 179 out of 387 reviews" "
Rating 6 - Okay. 53 out of 387 reviews" "
Rating 4 - Poor. 22 out of 387 reviews" "
Rating 2 - Terrible. 12 out of 387 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

Mohammed

Disliked: Property conditions & facilities
Rooms need to be renovated and need to be cleaned from insects. Air conditioning wasn't working so good
Stayed 1 night in Aug 2024

6/10 Okay

Gaddi

Travelled with family
Liked: Room comfort
Stayed 3 nights in Jun 2024

8/10 Good

Christine

Liked: Cleanliness, amenities, property conditions & facilities
This property is for the businesses that in the industrial park. Close to regional train service but not when traveling with luggage.
Stayed 3 nights in Jun 2024

10/10 Excellent

Mihai

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

6/10 Okay

Sharif

Business traveller
Liked: Cleanliness
You get what you pay for
Stayed 1 night in Dec 2023

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service!
I think the parking was free.... :s The service was superb. We didn't book in advance enough to ger to double beds, so we had a bed and a sofa bed. The biggest kid 14y/o, 6'1" and 180lbs found it a little uncomfortable...but whaddya gonna do? My 9 y/o left his stuffed toy there, the staff set it aside for us to claim, so thankful. Thank you so much! The Aylward Family
Stayed 3 nights in Aug 2023

10/10 Excellent

Najia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good experience
Best location, close for shopping Centre, metro and highway , calm and peaceful area. The staff were great, helpful and friendly. Miss suleema( the spilling might be wrong) Was a very good, kind and helpful with us.
Stayed 6 nights in Jul 2023

8/10 Good

Tomas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Neil

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Satisficed customer
The staff are very friendly and always happy to help.
Stayed 2 nights in Apr 2023

2/10 Terrible

Rajendrasinh

Disliked: Cleanliness

4/10 Poor

Verified traveller

Business traveller
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
Overpriced for the quality of room
Toilet really needs some deep cleaning, looks like bus station toilet. The plastic curtain for shower also a disaster if you are not small person. Almost 200 euros per night for a room without fridge, coffee machine, etc is just ridiculous. Bed was ok, but most room are 2 single beds together, little space.
Stayed 2 nights in Oct 2022

10/10 Excellent

Andreas

Liked: Staff & service, property conditions & facilities
I've spent several days on two occasions there and I have to say... excellent staff, great people. For what it is in terms of facilities they for sure make the best out of it. Front Office to House Keeping, Breakfast Crew to the fabulous Restaurant ( waiters and chefs). amazing. Literally no complaints...will go back there next chance I get. Cheers to everyone working there!
Stayed 3 nights in Sep 2022

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place centrally located... It would have been nice if there was complimentary water provided in the room. one bottle a day would have been good enough
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2019

4/10 Poor

woo suk

Disliked: Cleanliness, staff & service
It was horrible
A man who working at reception desk is really really rude. He was terrible! I would say he did discriminaron. Room condition was normal but there was some bugs in my room so I suffer hard time to sleep because they bite me. In addition breakfast was really expensive but there was no something special! I do not stay here again
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were there for 2 nights and kids really enjoyed it. The only negative was that the swimming pool was looked like it hadn’t been cleaned for sometime.
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
The breakfast offered was OK with some good choices. The breakfast staff was unfriendly and not welcoming. The reception staff was exceptional and the hotel has a nice pool area and a very nice bar and bar service staff.
Stayed 8 nights in Jul 2019

10/10 Excellent

Chi Leung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

4/10 Poor

anna

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
NOT for family
Swimming pool really small ( very disappointing compared to the picture on the website) They told us the parking was free and then charged 12 euros per day
Stayed 3 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Improve the food.
In my opinion, the standard of food is poor, definitely room for improvement. The nearest restaurants are a good 15-20 minute walk away.
Stayed 3 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2019

8/10 Good

Shaukat ali shah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Roos were 3 star standerd.
Normaly hotel was 4 star but rooms are not 4 star standerd. 3 star standerd.
Stayed 1 night in Mar 2019

10/10 Excellent

Mathieu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019

6/10 Okay

JV, Duesseldorf, de

Travelled with family and small children
Liked: Cleanliness, staff & service
shower head didn't work properly; sofa bed was very uncomfortable
Stayed 1 night in Mar 2019