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Mercure Hotel Frankfurt City Messe

4.0 star property

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Photo gallery for Mercure Hotel Frankfurt City Messe

Aerial view
Minibar, in-room safe, desk, soundproofing
Standard Room, 2 Single Beds
Front of property
Exterior

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Pet-friendly
  • Parking available
  • Room service
  • Laundry

Explore the area

Map
Duesseldorfer Str. 20, Frankfurt, HE, 60329
  • Kaiserstrasse
    ‪4 min walk‬
  • Skyline Plaza
    ‪8 min walk‬
  • Frankfurt Trade Fair
    ‪8 min walk‬
  • Frankfurt (FRA-Frankfurt Intl.)
    ‪21 min drive‬

Room options

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

  • 21 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed

  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Single Bed

Standard Room, 1 Single Bed

Standard Room, 1 Single Bed

  • 14 sq m
  • Sleeps 1
  • 1 Twin Bed

Privilege, Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

Similar properties

Lobby

IntercityHotel Frankfurt Hauptbahnhof Süd

  • Pet-friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available
4.4 out of 5, Excellent, (1562)
The price is €88
for 1 room
includes taxes & fees
5 Mar - 6 Mar
IntercityHotel Frankfurt Hauptbahnhof Süd

About this property

Mercure Hotel Frankfurt City Messe

Hotel with a 24-hour front desk, a short walk to Skyline Plaza
A bar/lounge, a coffee shop/cafe, and self parking are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a business center, dry cleaning, and laundry facilities. Housekeeping is available on request.
Mercure Hotel Frankfurt City Messe offers 60 air-conditioned accommodations with minibars and safes. LED televisions come with satellite channels. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

During your stay at Mercure Hotel Frankfurt City Messe, you're just a quick walk from Skyline Plaza. Enjoy features like free WiFi in public areas, plus a bar and a coffee shop/cafe.
  • Free WiFi
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Buffet breakfast offered for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Within a 15-minute walk of Skyline Plaza and Frankfurt Trade Fair
  • Cats and dogs welcome for a fee
There's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. You'll find a business center on site.

Public spaces have free WiFi. The business-friendly Mercure Hotel Frankfurt City Messe also features tour/ticket assistance, complimentary newspapers in the lobby, and laundry facilities. For a fee, parking is available.

This 4-star Frankfurt hotel is smoke free.

Guests can enjoy buffet breakfast for a fee.
Room service (during limited hours) is available.

Languages

Croatian, English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (EUR 15 per night)

Food and drink

  • Breakfast available for a fee: EUR 17 per person
  • 1 coffee shop/cafe
  • 1 bar
  • Room service available

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Free newspapers in reception
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Business centre

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • LED TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Bulk dispenser for toiletries
  • Desk
  • Eco-friendly cleaning products provided
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Safe
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per day
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 17 per person
  • Self parking fee: EUR 15 per night
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.

We should mention

  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Frankfurt City Messe
Mercure Frankfurt City Messe
Mercure Hotel Frankfurt City
Mercure Hotel Frankfurt City Messe
Mercure Frankfurt City Messe
Mercure Hotel Frankfurt City Messe Hotel
Mercure Hotel Frankfurt City Messe Frankfurt
Mercure Hotel Frankfurt City Messe Hotel Frankfurt

Mercure Hotel Frankfurt City Messe Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 107 out of 465 reviews
Rating 8 - Good. 197 out of 465 reviews
Rating 6 - Okay. 101 out of 465 reviews
Rating 4 - Poor. 36 out of 465 reviews
Rating 2 - Terrible. 24 out of 465 reviews

8.2/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Mostapha

Stayed 2 nights in Oct 2024

8/10 Good

Gilbert

Travelled with family
Liked: Staff & service
This hotel is a bit dated but it is conveniently situated with 5 minutes on foot from Frankfurt Central Station and a tram stop right in front of the hotel. So overall it’s a great value and its location is everything.
Stayed 2 nights in Oct 2024

10/10 Excellent

youngho, IRVINE

Stayed 4 nights in Sep 2024

10/10 Excellent

Sirisin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 2 nights in Sep 2024

10/10 Excellent

Liam

Liked: Cleanliness
Stayed 4 nights in Sep 2024

6/10 Okay

Jessica

Travelled with group
Disliked: Amenities
Parking was hard as the parking lot was small and look like it was falling apart. Check in was long as their machines were down.
Stayed 2 nights in Apr 2024

8/10 Good

Hilli Hassan

Stayed 1 night in Aug 2024

8/10 Good

Hilli Hassan

Liked: Staff & service, amenities, property conditions & facilities
Hard to find a parking. Provided parking is very limited and small with fees.
Stayed 2 nights in Aug 2024

8/10 Good

Christopher, Bristol

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nice budget hotel near the train station but like any other city, not very pleasant area around train stations.
Stayed 2 nights in Jul 2024

6/10 Okay

Verified traveller

Liked: Cleanliness
The photos from the website are misleading, it shows a tall and nice building that confuses people easily and we thought that was the hotel but it’s not.
Stayed 1 night in Jul 2024

6/10 Okay

Deepak

Stayed 2 nights in Jul 2024

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Philip James, Sydney

Stayed 2 nights in Jun 2024

8/10 Good

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel property is very nicely kept, clean, and very convenient to the main train station. The single bed room is small but it has all you need for a couple of nights stay. The bedroom and bathroom were updated, clean and had all I needed for a night. I would stay in this hotel again for a night or two given the convenience of how close it is to the train station and how clean and modern it is on the inside. The breakfast is also very decent. As with any other hotel or property in the neighborhood of the main train station, the problem is the rampant and publicly visible drug dealers, drug users, alcoholics, and homeless people that have taken over the streets and sidewalks. There are no problems with this inside the hotels of the area, but it is quite an evident problem once you step out of this or any other hotels in the neighborhood.
Stayed 1 night in Jun 2024

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

6/10 Okay

Sin Huat Dennis, Singapore

Travelled with group
Untidy and carpet seemed very dirty! The hotel has a tram station right in front and near to the Hauptbahnhof (Main Train station)
Stayed 2 nights in Jun 2024

4/10 Poor

Hakan

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Frankfurt mercure hotel
Here's a structured review based on your feedback: --- **Review of Mercure Hotel in Frankfurt** I recently stayed at the Mercure Hotel in Frankfurt and had a mixed experience. **Location:** The hotel is conveniently located next to the train station, making it easy to get around the city. However, the area around the hotel felt unsafe, with a noticeable presence of addicts and beggars, which was quite unsettling. **Room Quality:** Unfortunately, the cleanliness of the rooms was lacking. The carpets were particularly dirty, which affected the overall comfort of the stay. **Service:** The highlight of my stay was the staff at the reception. They were friendly, professional, and very helpful, which was a silver lining in an otherwise disappointing stay. **Overall Experience:** While the location and staff were positive aspects, the unclean rooms and the unsafe surrounding area significantly detracted from my experience. I hope the management can address these issues for future guests. ---
Stayed 2 nights in May 2024

10/10 Excellent

Radu

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Linda

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Hotel, Good Location.
Good Hotel, Good Location. comfortable and clean hotel at a reasonable price.....
Stayed 2 nights in Jan 2024

8/10 Good

Thiago

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024

6/10 Okay

Alison

Liked: Cleanliness, staff & service
Sadly not in a great area and not the best hotel.
Hotel is very close to the train station, which, unfortunately has a number of homeless groups and what appears to be prostitution. There are groups of young men around all day and night. The room itself was adequate, far too hot (even for winter) and the only way to cool down is to have the window wide open - which means the noise is unbearable (sirens, loud shouting and laughter etc) - even with the windows shut it’s still quite noisy. There is a kettle in the room but the tea and coffee on offer is not nice. Thankfully there is a McDonald’s and Starbucks at the train station. We were only staying for the weekend so we managed, but we would not stay here (or this area) again. It’s not a 4 star hotel at all. But the price was low so should have been warned.
Stayed 2 nights in Dec 2023

4/10 Poor

John

Stayed 1 night in Dec 2023

8/10 Good

AMIT

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is excellent, just next to train station, tram stop just outside the hotel. Because it's centrally located, it comes with its cons, (a) unwanted elements of the society selling drugs, (b) traffic noise. Hotel is decent, good for few days stopover. Lift is small, it says max 4 person, but you won't take chance with that. Room size was decent, needs a bit of upgradation, specially with carpets. Bed was comfortable, bathroom amenities were great. Mini bar was available at extra cost. Daily housekeeping is available. Water kettle and tea coffee tray in room gives it a big plus.
Stayed 3 nights in Nov 2023

6/10 Okay

Susan

Stayed 1 night in Nov 2023

6/10 Okay

Jezreel Gaius, Bellflower

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Front desk personal were not so friendly and warm. Same with the lady in the breakfast area. When we checked in the front desk said parking is free if you're a member, then when we checked out they charged us for parking. Parking is really tight and limited in the basement. Location is conveniently in front of the train station. Its clean for the most part but the carpet smells and is quite old. Breakfast was good actually! Decent place, staff could be friendlier but don't expect much.
Stayed 1 night in Nov 2023