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Hey Lou Hotel Frankfurt Airport

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hey Lou Hotel Frankfurt Airport

Terrace/patio
Dinner served, Regional cuisine, garden views
Standard Single Room, 1 Single Bed, Non Smoking
Hypo-allergenic bedding, desk, laptop workspace, blackout curtains
Reception

Reviews

8.2 out of 10

Very good

Popular amenities

  • Free airport shuttle
    Free airport shuttle
  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Parking available
    Parking available
  • Breakfast available
    Breakfast available
  • Pet-friendly
    Pet-friendly

Explore the area

Map
Isarstrasse 2, Kelsterbach, HE, 65451
  • Lufthansa Flight Training Center
    7 min drive
  • The Squaire
    8 min drive
  • Opel Factory
    9 min drive
  • Kelsterbach (QLH)
    7 min drive

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Non Smoking

  • 18 sq m
  • Sleeps 1
  • 1 King Bed

View all photos for Standard Twin Room, 2 Single Beds, Non Smoking

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Standard Twin Room, 2 Single Beds, Non Smoking

  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Business Room, 1 Bedroom, Non Smoking

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Business Room, 1 Bedroom, Non Smoking

  • 18 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Standard Double Room, 1 King Bed, Non Smoking

  • 18 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Single Room, 1 Single Bed, Non Smoking

Standard Single Room, 1 Single Bed, Non Smoking

Standard Single Room, 1 Single Bed, Non Smoking

  • 18 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Business Room, 2 Single Beds, Non Smoking

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Business Room, 2 Single Beds, Non Smoking

  • 18 sq m
  • Sleeps 3
  • 2 Twin Beds

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About this property

Hey Lou Hotel Frankfurt Airport

Pet-friendly hotel with free airport shuttle connected to the airport in Kelsterbach
A restaurant, a bar/lounge, and a 24-hour business center are available at this smoke-free hotel. Free WiFi in public areas and a free airport shuttle are also provided. Other amenities include self parking, a business center, and conference space.
Hey Lou Hotel Frankfurt Airport offers 234 air-conditioned accommodations with hair dryers and complimentary toiletries. Cable television is provided. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
The breakfast at Hey Lou Hotel Frankfurt Airport gets high marks from our customers. During your stay, you'll be connected to the airport, and just a quick walk from Taunus Nature Park. Enjoy features like free WiFi in public areas and a free roundtrip airport shuttle, plus a restaurant.
  • Free WiFi
  • Enjoy Regional cuisine and garden views while dining at Craft-Beer-Brewery
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Amenities include a front-desk safe, a 24-hour business center, and 4 meeting rooms
  • Onsite recreation includes hiking/biking trails
  • Guests have great things to say about the breakfast and the helpful staff
  • 8 minutes by car from The Squaire and 13 minutes from Deutsche Bank Park
  • Free airport shuttle service
  • Cats and dogs welcome for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center and 4 meeting rooms.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 1421 square feet (132 square meters) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Hey Lou Hotel Frankfurt Airport. A roundtrip airport shuttle is free (available on request). Parking is available for a fee.

This Kelsterbach hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 10:00 AM and on weekends from 6:30 AM to 11:00 AM.
Craft-Beer-Brewery - Overlooking the garden, this brewpub specializes in Regional cuisine and serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).
Brauhaus - Onsite theme restaurant. Open select days.

Languages

Dutch, English, French, German, Italian, Portuguese, Romanian, Serbian, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (EUR 15.00 per day)
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available
  • Free return airport shuttle from 6:00 AM to 10:30 PM
  • Airport shuttle at scheduled times, on request

Food and drink

  • Buffet breakfast available for a fee 6:00 AM–10:00 AM on weekdays and 6:30 AM–11:00 AM on weekends: EUR 22.95 per person
  • 1 restaurant
  • 1 bar

Restaurants on site

  • Craft-Beer-Brewery
  • Brauhaus

Things to do

  • Bike tour information
  • Bike cleaning
  • Bike parking
  • Bike repair services
  • Bike storage
  • Hiking/biking trails

Family friendly

  • Children's games
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (1421 square feet)
  • Meeting rooms - 4

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Area rugs in room
  • Braille signage
  • Lift
  • Lift door width (centimetres): 4
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 3
  • Step-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • 20 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 4
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • TV channels
  • TV

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 19.95 per pet, per night
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 3.21 percent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 22.95 per person
  • Self parking fee: EUR 15.00 per day
  • Pet fee: EUR 19.95 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Front desk staff will greet guests on arrival.

We should mention

  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Hotel Frankfurt Airport West Kelsterbach
Comfort Frankfurt Airport West Kelsterbach
Comfort Frankfurt Airport West
Comfort Frankfurt West

Hey Lou Hotel Frankfurt Airport Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 300 out of 699 reviews" "
Rating 8 - Good. 246 out of 699 reviews" "
Rating 6 - Okay. 90 out of 699 reviews" "
Rating 4 - Poor. 40 out of 699 reviews" "
Rating 2 - Terrible. 23 out of 699 reviews" "

9.0/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Christie

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
Front office staff seems lack of training in service industry, not familiar with the process and not as friendly as expected. It is ok for an over night experience.
Stayed 1 night in Jun 2024

10/10 Excellent

Juan Mejia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the airport and very quiet. Nice staff. Train line is a 15 minutes walk from hotel.
Stayed 1 night in Jul 2024

10/10 Excellent

Shannon

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to relax and rest the night before a big flight at the airport.
Stayed 1 night in Jul 2024

8/10 Good

Stefanie

Liked: Cleanliness, staff & service
Clean, modern hotel that lent itself for a comfortable stay.
Stayed 1 night in Jul 2024

8/10 Good

Ute

Liked: Cleanliness, staff & service
Clean and quiet rooms. This hotel is perfect if you need to kill a few hours between flights. There’s a free shuttle bus from the airport to the hotel that isn’t easy to find.
Stayed 1 night in Jun 2024

4/10 Poor

Victoria

Disliked: Staff & service, amenities
Had to wait for a front desk person to show up and then he handed me a very dirty taet to enter my address and passport information. I had already given him my passport. TV in room did not work.
Stayed 1 night in Jul 2024

8/10 Good

Jeffrey, Twin Peaks

Would be nice if the air conditioning would cool down the room.
Stayed 1 night in Jul 2024

10/10 Excellent

Assaf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay near Frankfurt Airport
Stayed for one night because I needed a place near Frankfurt airport. Arrived late and had a beer and their bar which is great with their brewery, had a great breakfast, and went to the airport (10 mins drive). Everyone was very kind.
Stayed 1 night in Jun 2024

8/10 Good

Alice, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities
I was surprised that there were no toiletries (soap, body wash, shampoo, toothpaste, etc).
Stayed 1 night in Jun 2024

4/10 Poor

Dino

Liked: Cleanliness, property conditions & facilities, room comfort
Careful on relying on shuttle to get to hotel
The airport shuttle only works really one direction unless you get lucky. Only runs once an hour. And then a cab is 30 euros.
Stayed 1 night in Jun 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I left a bag with my passport and wallet on the shuttle bus and the driver stayed at the airport so I could retrieve it 20 minutes later. Super service and saved my day.
Stayed 1 night in Jun 2024

8/10 Good

Jac Daniel

Business traveller
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Elmar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect hotel for our needs and has very friendly and helpful staff! Would stay there again without hesitation!
Stayed 1 night in Jun 2024

8/10 Good

Ricky, Newcomerstown

Liked: Cleanliness, staff & service, property conditions & facilities
I didn’t like the fact that your restaurant was not open. We had no way of getting dinner. Ended up getting an Uber to take us somewhere to eat & that cost us $70.00. That was very disappointing after it was advertised that there was a restaurant.
Stayed 1 night in Jun 2024

6/10 Okay

adam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Property, hotel, room was clean and nice. However its an industrial type area so not much to do as far dining, shopping, ect. Had to walk 30 min to get to a grocery store.
Stayed 2 nights in Jun 2024

8/10 Good

Tennyson

Stayed 1 night in Jun 2024

10/10 Excellent

kathy

Liked: Cleanliness, property conditions & facilities
Great quality for price
We stayed here for easy access to our flight on the next day. Check in was ok - staff not overly friendly, but ok. Nice restaurant, buffet and beer garden; so we didn't have to worry about finding for dinner or breakfast. Room was warm - weather was uncommonly warm and the A/C in the room did not cool very well. But we opened the window for air flow and it was doable. Was surprised at the quality of the hotel for the price.
Stayed 1 night in Jun 2024

8/10 Good

Eric

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very convenient to the airport using their free shuttle. Gas station around the corner to fill up your rental car. Room was clean, modern and quiet. Did not go to the restaurant but looked like they have their own brewery. Reasonable rates make this a solid option near the airport.
Stayed 1 night in Jun 2024

10/10 Excellent

David

Disliked: Cleanliness, property conditions & facilities
It will the last time I stay with you!!!!!! The hotel is located in an industrial area, we got to the room and we didn’t had “ pillows on our bed . Overall not recommend to stay there.
Stayed 1 night in Jun 2024

10/10 Excellent

Katerina J

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for one night pre flight stay
Perfect one night stay before flying out in the morning
Stayed 1 night in Jun 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Nothing to complain about. Very good for overnight close to yhe Airport.
Stayed 1 night in Jun 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient shuttle from the airport makes this a good choice if you have a long layover.
Stayed 1 night in May 2024

10/10 Excellent

Johanna

Liked: Cleanliness, staff & service, property conditions & facilities
shuttle service was convenient, both for my arrival and departure time. Nice breakfast buffet, although I didn't know it was included in the price of the room and only had time to get a coffee and a croissant.
Stayed 1 night in Jun 2024

6/10 Okay

Simone

Stayed 1 night in May 2024

6/10 Okay

Russ

Stayed 1 night in May 2024