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 Frankfurt •1 Room
 Frankfurt • 1 Room
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Best Western Plus Welcome Hotel Frankfurt

4-star property
Leonardo-da-Vinci-Allee 2, Frankfurt, HE (01) 562 1066
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3.8 out of 5
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Deluxe Room, 2 Single Beds, Refrigerator

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Superior Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Junior Suite, 2 Single Beds, Refrigerator

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Superior Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Superior Room, 1 Single Bed

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Hotel Description

Our customers tell us that they enjoy the helpful staff at Best Western Plus Welcome Hotel Frankfurt. During your stay, you'll be connected to the convention centre and just a quick walk from Frankfurt Trade Fair. Enjoy features like free WiFi in public areas, plus a full-service spa and a restaurant. This property offers pet-friendly amenities, such as food and water bowls.

  • Free Wi-Fi (speed: 50+ Mbps)
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Indulge in a treatment at the full-service spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests speak favourably about the helpful staff and the overall condition of the property
  • 8 minutes by foot from Frankfurt Trade Fair and a 2-minute drive from Congress Center Messe Frankfurt
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls

Best Western Plus Welcome Hotel Frankfurt ratings based on 12 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Best Western Plus Welcome Hotel Frankfurt

Everyone (6) Couples (3) Family (1)
4 out of 5

Posted by on 3 Jul 2023

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2 out of 5

Posted by on 10 Dec 2023

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Comment from Hotel Management

22 Dec 2023 by Ihr Best Western Plus Welcome Hotel Team

Guten Tag, schade das sie uns keine Details genannt habe die zu Ihrer niedrigen Bewertung geführt haben. BESTe Grüße

4 out of 5
Das Zimmer war schön, sauber und so wie ich es erwartet hatte. Nur wurde mir an der Reception gesagt ich hätte ein Upgrade, was aber nicht der Fall war. Ansonsten war ich rundum zufrieden und kann das Hotel weiter empfehlen.

Posted by on 30 Jul 2021

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Comment from Hotel Management

12 Aug 2021 by Best Western Plus Welcome Hotel

Sehr geehrter Gast, vielen Dank für Ihr Feedback zu Ihrem Aufenthalt in unserem Haus. Es freut uns sehr, dass wir Sie von uns überzeugen konnten, auch wenn wir leider kein freies Zimmer für ein Upgrade für Sie hatten. Wir freuen uns auf Ihren nächsten Besuch. Ihr Best Western Plus Welcome Hotel Frankfurt Team

3 out of 5
Lähellä messuja, aamiainen ja päivällinen ok. Huone pienehkö, kuvassa näyttää suuremmalta. Twin-huoneen sängyn leveys 80 cm. Sängyn jalan rullajalka pamahti rikki (korjattiin heti). Pehmustetun istuinsyvennyksen muovinen verhoilu kulunut ja hilseilevä.

Posted by on 10 Feb 2020

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Comment from Hotel Management

11 Feb 2020 by Welcome Hotel Frankfurt

Dear Guest, Thank you very much for your feedback. We're very sorry, that you did not like the room you've booked. For sure, you can book a Delux room for the next stay with us, here the beds are larger. We hope to welcome you again soon. Welcome Hotel Frankfurt Team

4 out of 5
gute Lage für Messe Besucher Zimmer sind OK kein Minibar im Zimmer

Posted by on 18 Nov 2019

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Comment from Hotel Management

1 Dec 2019 by Welcome Hotel Frankfurt

Sehr geehrter Gast, vielen Dank für die positive Bewertung Ihres Aufenthaltes in unserem Haus. Gerne möchten wir uns bzgl. der nicht erfüllten Erwartungen der Minibar bei Ihnen entschuldigen. Genre können Sie Getränke und kleine herzhaften oder süßen Snacks jederzeit an der Rezeption erwerben. Wir freuen uns auf Ihren nächsten Besuch! Ihr Welcome Hotel Frankfurt Team

4 out of 5
Die Lage ist optimal um mit dem Auto anzureisen und die Stadt zu besichtigen.

Posted by on 27 Aug 2019

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Comment from Hotel Management

31 Aug 2019 by Welcome Hotel Frankfurt

Sehr geehrter Gast, vielen Dank für Ihr Feedback. Wir freuen uns schon jetzt auf Ihren nächsten Besuch! Ihr Welcome Hotel Frankfurt Team

5 out of 5
Schönes Hotel. Immer wieder aufs Neue zu empfehlen.

Posted by on 29 Jul 2019

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Comment from Hotel Management

31 Jul 2019 by Welcome Hotel Frankfurt

Sehr geehrter Gast, vielen Dank für Ihr nettes Feedback. Wir freuen uns, dass wir Sie weiterhin von uns überzeugen konnten und freuen uns schon jetzt auf Ihren nächsten Besuch! Ihr Welcome Hotel Frankfurt Team

4 out of 5

Posted by on 15 Apr 2019

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Comment from Hotel Management

1 May 2019 by Welcome Hotel Frankfurt

Sehr geehrter Gast, vielen Dank für Ihr Feedback - wir freuen uns auf Ihren nächsten Besuch! Ihr Welcome Hotel Frankfurt Team

4 out of 5

Posted by on 7 Jan 2019

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Comment from Hotel Management

13 Feb 2019 by S. Gesswein - Front Office Manager

Dear Guest, Thank you very much for your feedback. We hope to welcoem you again soon. Kind regards Sabrina Gesswein Front Office Manager

3 out of 5
Bon hôtel loque le prix n'est pas trop cher. Les chambres sont très bien, le personnel très sympa, à quelques mètres du tramway. Le point négatif : le spa est seulement un sauna, et lorsque nous avons voulu y aller ... il y avait un problème, impossible!

Posted by on 3 Jan 2019

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Comment from Hotel Management

13 Feb 2019 by S. Gesswein - Front Office Manager

Dear PH, Thank you very much for taking the time to give us a feedback of your stay. We're realy sorry, that you have not been satisfied with our wellness area and imanaged more that the gym, sauna and steam bath. Nevertheless we hopr to welcome you again soon, because you seem to be excited of our service. Kind regards Sabrina Gesswein Front Office Manager

About the Best Western Plus Welcome Hotel Frankfurt

Location Leonardo-da-Vinci-Allee 2, Frankfurt, HE 60486

Property Features

Best Western Plus Welcome Hotel Frankfurt offers its guests a full-service spa, a sauna, and a fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A business centre and 6 meeting rooms are available. Event space at this hotel measures 3358 square feet (312 square metres) and includes conference space. Spa services, a terrace, and a vending machine are also featured at the business-friendly Best Western Plus Welcome Hotel Frankfurt. For a fee, parking is available. This 4-star Frankfurt hotel is smoke free.

  • 1 building
  • 173 guestrooms or units
  • 7 levels
  • 3358 sq ft of conference space
  • 312 sq. m of conference space
  • Built in 2011
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Frankfurt am Main West Station (2.2 km / 1.4 mi)
  • Metro station: Leonardo-da-Vinci-Allee Tram Stop (0.1 km / 0.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Best Western Plus Welcome Hotel Frankfurt offers 173 accommodations with laptop-compatible safes and espresso makers. Beds feature premium bedding. This Frankfurt hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Bathrooms include baths or showers, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

  • In-room dining (limited hours)
  • HD television
  • Espresso maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Bath or shower
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or cupboard
  • Toothbrush and toothpaste available
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 10:00 AM.

View – This restaurant only serves lunch.

Mellis – This bistro only serves dinner.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Hiking/biking trails nearby

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa, Softwellnessbereich. The spa is equipped with a sauna and a steam room. The spa is open daily.

  • Steam room in spa
  • Sauna in spa

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public bathroom
  • Handrails in stairways
  • Wheelchair accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time ends at 11:30 PM
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets: EUR 15 per pet, per night
  • Only dogs are allowed
  • Food and water bowls are available Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Cashless transactions are available

This property uses a grey water recycling system and eco-friendly cleaning products

Safety features at this property include a fire extinguisher and a security system

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Eurocard and cash. This property uses a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

  • Grey water recycling system
  • Humane animal treatment
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Security system
  • Debit cards not accepted
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not offer on-site COVID-19 testing
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation might be required for some facilities on-site
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property follows a brand or regulatory agency's sanitisation guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures
  • Parking height restrictions apply
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 23 per person
  • Covered self-parking fee: EUR 25.00 per night
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Facilities fee: EUR 5.00 per person, per day and includes use of: sauna; spa

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Welcome Frankfurt
  • Welcome Hotel Frankfurt
  • Welcome Hotel Frankfurt
  • Best Plus Welcome Frankfurt
  • Best Western Plus Welcome Hotel Frankfurt Hotel
  • Best Western Plus Welcome Hotel Frankfurt Frankfurt
  • Best Western Plus Welcome Hotel Frankfurt Hotel Frankfurt

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.