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Golden Tower Express Franca by Fênix Hotéis

3.0 star property

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Photo gallery for Golden Tower Express Franca by Fênix Hotéis

Standard Triple
Reception
Reception
Reception
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pet-friendly
  • Room service
  • Breakfast included
  • Laundry
  • Housekeeping

Explore the area

Map
Av. Fran. de Paulo Quintanilha Ribeiro, n 510 - Parque Francal, Franca, SP, 14403-125
  • Amaury Destro Sports Complex
    ‪7 min walk‬
  • Pedro Morilla Fuentes Gymnasium
    ‪8 min walk‬
  • Franca Shopping Center
    ‪2 min drive‬
  • Franca (FRC)
    ‪9 min drive‬

Room options

View all photos for Standard Triplo double

Standard Triplo double

Standard Triplo double

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Twin

Standard Twin

Standard Twin

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard double PNE

Standard double PNE

Standard double PNE

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Triple

Standard Triple

Standard Triple

  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Double

Standard Double

Standard Double

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Triple extra bed

Standard Triple extra bed

Standard Triple extra bed

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

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About this property

Golden Tower Express Franca by Fênix Hotéis

Hotel in Franca with free breakfast and a 24-hour front desk
A restaurant, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include conference space, laundry facilities, and a 24-hour front desk.
Golden Tower Express Franca by Fênix Hotéis offers 90 air-conditioned accommodations with minibars and hair dryers. Each accommodation is individually decorated. 32-inch LED televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

During your stay at Golden Tower Express Franca by Fênix Hotéis, you're just a quick walk from Amaury Destro Sports Complex. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Amenities include conference space, laundry facilities, and a multilingual staff
  • Within a 10-minute walk of Amaury Destro Sports Complex and Pedro Morilla Fuentes Gymnasium
  • Pets welcome for a fee
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

Event space at this hotel measures 269 square feet (25 square meters) and includes conference space. The business-friendly Golden Tower Express Franca by Fênix Hotéis also features multilingual staff, laundry facilities, and room service (during limited hours). Self parking is free.

This 3-star Franca hotel is smoke free.

Guests are served free buffet breakfast daily from 7:00 AM to 10:00 AM.
Golden Tower Express Franca by Fênix Hotéis has a restaurant serving breakfast, dinner, and light fare.
Room service (during limited hours) is available.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM–10:00 AM
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Mamma Mia

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Lift

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • Conference space (269 square feet)

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Handrails in stairwells
  • Portable shower seat
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 25
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • 32-inch LED TV
  • TV channels

Food and drink

  • Minibar

More

  • Desk
  • Free local calls
  • Individually decorated
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: BRL 51.50 per pet, per night
  • Weight limit: 11 lbs per pet
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 16 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: BRL 51.50 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Front desk staff will greet guests on arrival at the property.

We should mention

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.
  • One child 16 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Arco Hotel Franca
Arco Franca
Arco Hotel Franca Brazil
Ibis Styles Franca
Golden Tower Express Franca by Fênix Hotéis Hotel
Golden Tower Express Franca by Fênix Hotéis Franca
Golden Tower Express Franca by Fênix Hotéis Hotel Franca

Golden Tower Express Franca by Fênix Hotéis Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 100 out of 228 reviews
Rating 8 - Good. 97 out of 228 reviews
Rating 6 - Okay. 22 out of 228 reviews
Rating 4 - Poor. 6 out of 228 reviews
Rating 2 - Terrible. 3 out of 228 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Wagner

Stayed 5 nights in Jun 2024

10/10 Excellent

Marcelo

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Sep 2023

10/10 Excellent

Claudionei

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I live in NY and frequently for on business to Franca and my favorite hotel in the city is IBIS. Amazing friendly staff, delicious morning breakfast, easy parking(free) and the room is just about the right size and very clean.
Stayed 15 nights in Nov 2022

10/10 Excellent

Alexandre

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

4/10 Poor

ALEXANDRE

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Muito ruim o quarto que fiquei era pra pessoa com deficiência física cama Muito baixa rente ao chão pra uma pessoa de 1.80 terrível e o banheiro pela manhã com um vazamento de água do andar de cima
Stayed 1 night in Nov 2024

8/10 Good

Nátalie

Liked: Cleanliness, staff & service, room comfort
Boa comida e limpeza. Funcionários solícitos, porém achei o lugar meio desorganizado. 1- Eu já havia pago pelo app mas ao chegar lá me solicitaram o pagamento por ter havido erro com o cartão. Na verdade, era que o valor só seria creditado após a estadia e o funcionário do turno não estava ciente disso então no check out foi necessário resolver isso. 2- A máquina de chave do quarto estava com problema, então toda vez que eu queria entrar no quarto era preciso que o funcionário abrisse a porta para mim com a chave mestra. 3- De manhã o problema da máquina de chaves foi resolvido mas os funcionários do turno não encontravam suas chaves mestras para programar e tiveram de ficar procurando por um tempo. 4- Ademais, as condições da saída de emergência não eram das melhores. Por ter ficado no 1o. Andar prefiri utilizar as escadas ao invés de o elevador. Estás não tinham a iluminação necessária, antiderrapante, haviam pedaços de concreto e plástico jogados em alguns degraus, além de a mangueira de incêndio estar descendo a escada como se fosse uma corda de escalada ao invés de estar enrolada no local adequado.
Stayed 1 night in Nov 2024

10/10 Excellent

geison

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel bom
hotel entrega 100% do proposto, o preço está equilibrado com o mercado.
Stayed 1 night in Nov 2024

10/10 Excellent

Ramon

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Marciel

Bom custo/benefício
Stayed 1 night in Oct 2024

6/10 Okay

GERSON, Guarulhos

Business traveller, Travelled with group
Liked: Staff & service
Hotel é simples, os funcionarios atenciosos. O banheiro para tomar banho pequeno, o café da manhã muito simples.
Stayed 1 night in Oct 2024

10/10 Excellent

William

Stayed 1 night in Oct 2024

8/10 Good

Vinicius

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Nilza

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tudo bem
Stayed 1 night in Aug 2024

8/10 Good

Eric

Stayed 1 night in Aug 2024

10/10 Excellent

Ana Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Fernando

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Ana Carolina

Stayed 1 night in Jun 2024

10/10 Excellent

ESTEVAO

Stayed 1 night in May 2024

6/10 Okay

Iêda

Liked: Cleanliness, staff & service
Poderia melhorar
Ótima localização, o café é bom. Um item precisa melhorar muito: a cortina é pequena e curta, não veda a claridade do sol.
Stayed 1 night in May 2024

6/10 Okay

Gilza

Business traveller
Liked: Cleanliness, staff & service
Péssimo
Quarto horrível ,pia minúscula. Os travesseiros tinham odor fétido.
Stayed 1 night in Mar 2024

10/10 Excellent

José Marcos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

José Marcos

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

Andre

Stayed 1 night in Feb 2024