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Rafain Palace Hotel & Convention Center

3.5 star property

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3 outdoor pools, pool loungers
Lounge
Deluxe Triple Room
Sauna, hot tub, steam room, mud baths, hot stone massages
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • Hot tub
  • All-inclusive
  • Gym
  • Pool

Explore the area

Map
Av. Olimpio Rafagnin, 2357, Parque Imperatriz, Foz do Iguaçu, PR, 85862-210
  • Rafain Palace Convention Center
    ‪3 min walk‬
  • Cataratas JL Shopping Mall
    ‪5 min drive‬
  • Cataratas Avenue
    ‪8 min drive‬
  • Iguassu Falls (IGU-Foz do Iguacu Intl.)
    ‪29 min drive‬

Room options

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Deluxe Triple Room

Deluxe Triple Room

Deluxe Triple Room

  • Sleeps 3
  • 1 Double Bed and 2 Twin Beds

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Room

Room

  • Sleeps 3
  • 2 Twin Beds OR 1 Queen Bed

View all photos for Room

Room

Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Triple Room

Triple Room

Triple Room

  • Sleeps 3
  • 3 Twin Beds OR 1 Double Bed and 1 Twin Bed

View all photos for Twin Room

Twin Room

Twin Room

  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

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About this property

Rafain Palace Hotel & Convention Center

Family-friendly hotel with 3 outdoor pools and a full-service spa
This smoke-free hotel features 3 outdoor pools, a full-service spa, and a restaurant. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a poolside bar are onsite. Change of towels is available on request.
Rafain Palace Hotel & Convention Center offers 270 air-conditioned accommodations with minibars and safes. These individually decorated and furnished accommodations include dining tables. 32-inch plasma televisions come with cable channels. Rooms have partially open bathrooms. Bathrooms include showers with rainfall showerheads, complimentary toiletries, hair dryers, and toothbrushes and toothpaste.

This Foz do Iguaçu hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, and sports massages. The spa is equipped with a mud bath, a sauna, a hot tub, and a steam room. The spa is open daily.
Our customers tell us they can't get enough of the helpful staff at Rafain Palace Hotel & Convention Center. During your stay, you're just a quick walk from Rafain Palace Convention Center. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast offered
  • Free WiFi
  • Free self parking
  • Enjoy a bite to eat at Restaurante Itamuri, a brasserie that serves international cuisine
  • Take a swim in the 3 outdoor pools or soak in the hot tub
  • Treat yourself to massages or mud baths at the spa
  • Services include a free kid's club, tour or ticket assistance, and luggage storage
  • Onsite recreation includes tennis courts, a gym, and a steam room
  • 8 minutes by car from Cataratas Avenue and 9 minutes from Friendship Bridge
  • Pets welcome for a fee
Some rates at Rafain Palace Hotel & Convention Center are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Rafain Palace Hotel & Convention Center offers its guests a full-service spa, 3 outdoor swimming pools, a hot tub, and a sauna. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served. WiFi is free in public spaces.

A business center, 17 meeting rooms, and coworking spaces are available. Event space at this hotel measures 193912 square feet (18015 square meters) and includes a conference center. A children's pool, a fitness center, and a complimentary children's club are also featured at the family-friendly Rafain Palace Hotel & Convention Center. Self parking is free.

This 3.5-star Foz do Iguaçu hotel is smoke free.

Guests are served free buffet breakfast.
Restaurante Itamuri - This brasserie specializes in international cuisine and serves breakfast, lunch, and dinner.
Late night fare is available from 24-hour room service.

All-inclusive details

All-inclusive room rates at Rafain Palace Hotel & Convention Center are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free buffet breakfast
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Restaurante Itamuri

Things to do

  • 3 outdoor pools
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Hiking/biking trails
  • Hot tub
  • Playground
  • Sauna
  • Steam room
  • Tennis
  • TV in common areas

Family friendly

  • 3 outdoor pools
  • Children's games
  • Children's pool
  • Children's toys
  • Dining table
  • Free children's club
  • Free cot
  • Free supervised activities for children
  • Highchair
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 17 meeting rooms
  • Business centre
  • Conference centre (193,912 square foot of space)
  • Coworking space

Outdoors

  • Barbecue grill
  • Garden
  • In a nature reserve
  • Pool loungers

Full-service spa

  • Deep-tissue massages
  • Hot stone massages
  • Hot tub
  • Mud bath
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Smooth flooring in room
  • Wheelchair accessibility
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch plasma TV with cable channels

Food and drink

  • 24-hour room service
  • Dining table
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: BRL 50.00 per pet, per day
  • Weight limit: 22 lbs per pet
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: BRL 50.00 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Front desk staff will greet guests on arrival at the property.

We should mention

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Rafain Palace
Rafain Palace Foz Do Iguacu
Rafain Palace Hotel
Rafain Palace Hotel Foz Do Iguacu
Rafain Palace Hotel Convention Center

Rafain Palace Hotel & Convention Center Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 314 out of 548 reviews
Rating 8 - Good. 170 out of 548 reviews
Rating 6 - Okay. 44 out of 548 reviews
Rating 4 - Poor. 17 out of 548 reviews
Rating 2 - Terrible. 3 out of 548 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Cedhot, Caracas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cerca del evento
Stayed 2 nights in Nov 2024

4/10 Poor

Ozeias

Stayed 2 nights in Mar 2024

10/10 Excellent

Pedro

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very good, thanks
Stayed 2 nights in Sep 2022

10/10 Excellent

Pedro

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good thanks
Stayed 1 night in Sep 2022

2/10 Terrible

ZACHARY

Business traveller
Disliked: Staff & service, room comfort
The service was not good at this place. The rooms lacked basic amenities. There was no chair only a bed, their was no iron, instead though they would iron your clothes for a fee. I’ve never stayed in a hotel that didn’t have an iron, or a chair, or hangers. I ordered room service and it was supposed to be an sandwich with egg meat, cheese. Instead what they sent me was a essentially a grilled cheese, with the meat and the egg served on the side. I speak Portuguese so I know that this is not what I was supposed to get. The only water that was available for washing and showering was scalding hot, there was no cold water. The pool is nice but for a business traveller I’d never stay here again.
Stayed 2 nights in Sep 2019

6/10 Okay

Darlene

Liked: Cleanliness, staff & service
Disliked: Room comfort

Business stay

Sparse by American standards but overall was good.
Stayed 7 nights in Aug 2017

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
The hotel transfer us to other hotel far from Rafain about 20km and lower category. It was a trouble as the congress was running in Rafain. They said they had a problem with the room. They only provide one room for the last night only because I complained. They should pay attention on the needs of the guests.

8/10 Good

Howard, Philadelphia, PA, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Two Different Hotels Named Rafain

The hotel was okay, but it was the wrong one. I thought I was booking Rafain Centro, in the center of town, but it turned out that I booked Rafain Palace, several kilometers from the center. The hotel was okay, but not what I thought I was getting, and not at all the location that I wanted.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Hotel very nice, room dark and musty

This stay in November 2014 was in connection with a conference, otherwise I might have chosen a more central hotel. The hotel is fine if one has a rented car. The hotel lobby and restaurant and pool area were truly very nice, but our room - 342 - was very musty (damp and somewhat smelly) and rather dark even in the middle of the day because of trees outside the balcony. Our swimsuits would not dry there.

10/10 Excellent

Ciro, venezuela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

excelent

Excelent

8/10 Good

Bob

Liked: Staff & service, room comfort

Not a US 4 start hotel

The hotel is currently in the midst of a major renovation and upgrade. I think that it was probably nice in the past but the decor was dated and would love to see what they do with it.The service was great and with an updated look this place could be truly nice. Breakfast was good each morning.

10/10 Excellent

ALEXANDRE

Stayed 2 nights in Jan 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Flávio Hendrigo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

10/10 Excellent

Tonka

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Felipe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel excelente, com ótima acomodação, conforto e higiene. Funcionários prestativos, simpáticos e educados, desde os mensageiros, recepcionistas, camareiras e garçons. Área de lazer maravilhosa!
Stayed 3 nights in Jan 2025

10/10 Excellent

Maxmiliano

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Vou voltar logo logo

Ja havia ficado no hotel, antes do aumento da área de piscina, e tinha se destacado, devido a cordialidade dos funcionários, e também pela excelente alimentação, pratos bem feitos e saborosos. Hoje para mim, e o melhor custo benificio de foz do iguaçu, a area das piscinas, ficaram muito boa, a parte infantil a parte adulta, as hidro. Pessoal do bar da piscina, muito atencioso, e prestativo, alias funcionarios muito prestativos, desde o mensageiro, a cozinha, recepçao etc. Recomento
Stayed 2 nights in Jan 2025

10/10 Excellent

Tátila

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

B9m parque aquático

Ai chegarmos ficamos mais de 1h para conseguir fazer o check-in, mas funcionarios vieram nos oferecendo chop. Gostamos muito das piscinas um mini parque aquático para se divertir e se refrescar depois do passeio as cataratas.
Stayed 1 night in Jan 2025

10/10 Excellent

José Roberto

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Boa surpresa e recomendo

Nossa estadia foi excelente! Na primeira noite tivemos um problema em nosso quarto (barulho de carro que passa na rodovia) e de imediato o recepcionista Victor nos transferiu para outro quarto de forma muita rápida e eficiente! O ponto forte do hotel é a área das piscinas, que sao excelentes! Sempre ficamos em outro hotel e fomos testar o Rafain, e foi uma excelente surpresa.
Stayed 3 nights in Jan 2025

10/10 Excellent

Rodrigo

Stayed 4 nights in Jan 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito boa, so uma opinião. Para adolescentes, melhorar sala de jogos
Stayed 6 nights in Jan 2025

10/10 Excellent

Rodrigo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wi FI melhorar no quartos 249, nesse andar nos outros lugares excelente.
Stayed 5 nights in Jan 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente experiencia! Muy bueno el hotel, solo le agregaría techo al estacionamiento o un poco de sombra.
Stayed 3 nights in Jan 2025