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Fox Glacier Jade Hotel

2.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Fox Glacier Jade Hotel

Exterior
Comfort Double Room
Comfort Triple Room
Exterior
Exterior

Reviews

3.8 out of 10

Popular amenities

  • Housekeeping
    Housekeeping
  • Laundry
    Laundry
  • Parking included
    Parking included
  • Free WiFi
    Free WiFi

Explore the area

Map
39 Sullivan Rd, Fox Glacier, 7859
  • Fox Glacier Glow Worm Forest
    4 min walk
  • Lake Matheson
    6 min drive
  • Peak Viewpoint
    9 min drive
  • Mount Cook (MON)
    377 min drive

Room options

View all photos for Basic Double Room

Basic Double Room

Basic Double Room

  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Double Room

Comfort Double Room

Comfort Double Room

  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Shared Dormitory

Basic Shared Dormitory

Basic Shared Dormitory

  • 13 sq m
  • Sleeps 1
  • 1 Twin Bunk Bed

View all photos for Comfort Twin Room

Free WiFi, bed sheets

Comfort Twin Room

  • 16 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Comfort Triple Room

Comfort Triple Room

Comfort Triple Room

  • 16 sq m
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for Basic Shared Dormitory

Basic Shared Dormitory

Basic Shared Dormitory

  • 13 sq m
  • Sleeps 1
  • 1 Twin Bunk Bed and 1 Twin Bed

View all photos for Basic Twin Room

Basic Twin Room

Basic Twin Room

  • 13 sq m
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Front of property

Franz Josef Top 10 Holiday Park

Parking included
Free WiFi
Game room
Laundry
3.9 out of 5, Good, (431)
Franz Josef Top 10 Holiday Park

About this property

Fox Glacier Jade Hotel

Hostal in Fox Glacier with free parking
Along with laundry facilities, this smoke-free hostal has tour/ticket assistance and free self parking. WiFi in public areas is free. Bathrooms are shared.
Fox Glacier Jade Hotel offers 31 accommodations. This Fox Glacier hostal provides complimentary wireless Internet access, with a speed of 25+ Mbps. Guests have access to shared bathrooms. Bathrooms include showers with rainfall showerheads. Housekeeping is offered daily and hair dryers can be requested.
During your stay at Fox Glacier Jade Hotel, you're just a quick walk from Te Wahipounamu. Features include free WiFi in public areas and free self parking, plus laundry facilities.
  • Free WiFi (speed: 25+ Mbps)
  • Free self parking
  • Services include tour or ticket assistance
  • Steps from Te Wahipounamu and Fox Glacier Glow Worm Forest
Fox Glacier Jade Hotel offers its guests tour/ticket assistance and laundry facilities. Public spaces have free WiFi. Free self parking is available.

This Fox Glacier hostal is smoke free.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Family friendly

  • Laundry facilities

Guest services

  • Daily housekeeping
  • Front desk (limited hours)
  • Laundry facilities
  • Tour/ticket assistance

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Thin carpet in room

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Heating

Bathroom

  • 8 bathrooms
  • Hairdryer (on request)
  • Rainfall showerhead
  • Shower

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 8:00 PM
Late check-in subject to availability
Minimum check-in age: 15

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 8:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
The front desk at this property is open daily from 8:00 AM - 8:00 PM.
Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Property is also known as

Fox Glacier Jade Hotel Hostal
Fox Glacier Jade Hotel Fox Glacier
Fox Glacier Jade Hotel Hostal Fox Glacier

Fox Glacier Jade Hotel Reviews

Reviews

3.8
Rating 10 - Excellent. 0 out of 18 reviews" "
Rating 8 - Good. 4 out of 18 reviews" "
Rating 6 - Okay. 1 out of 18 reviews" "
Rating 4 - Poor. 2 out of 18 reviews" "
Rating 2 - Terrible. 11 out of 18 reviews" "

4.0/10

Cleanliness

4.0/10

Staff & service

4.0/10

Amenities

3.6/10

Property conditions & facilities

3.6/10

Eco-friendliness

Reviews

4/10 Poor

Miriam

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

2/10 Terrible

matt

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Give it a miss.
It’s cheap for a reason. We found: None of the staff in reception spoke English very well or at all. Dyer wouldn’t warm up so ended up going around the corner to another lodge to finish it. Hair all over the bathroom? I think someone had had a hair cut or something in there and not cleared it up. Kitchen was dirty and ill equipped. There was no fridge and had to after a Google translate conversation with check in staff was allowed to use the freezer for my cool packs. Generally just very dirty and smelled very damp. Wi-Fi didn’t work. Only plus was The beds and sheets where clean but I think this was only due to an external company doing the bedding for them. I stay in basic/cheap accommodation quite often and there where some standards here ‘the jade’ just failed to meet. With a bit of effort it could be a really nice place. Sort it out!
Stayed 2 nights in Jan 2024

8/10 Good

Matthew

Travelled with partner
Nice quiet place to stay for couple days.
Stayed 2 nights in Jan 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
ALL AROUND TERRIBLE
I have traveled around the world and stayed in a lot of places but this by far is ONE OF THE WORST PLACES IVE EVER STAYED!!! If you are thinking about staying in Fox Glacier and this is the only thing available, DONT DO IT!! Stay a couple more nights in Franz Josef or keep passing through! I understand that it rains a lot here but everything smells damp and musty. The carpet in my room had a visible puddle on the carpet. * They don’t give you keys to the room, the room is just always unlocked. * For the 3 nights I was here the bathrooms were NEVER cleaned. Looked like there was poop stains on the walls. Showers always had a puddle of water (both men and women’s bathrooms) that would seep over into the stalls. No hand towels and the hand dryer didn’t work. * Kitchen was gross, the drying towels were always soaking wet and didn’t seem to be changed regularly. Everything was damp and dirty. NO FORKS! * THE WIFI was TRASH
This was what was on the bathroom stall wall. For all 3 days I was there, and probably longer!
Stayed 3 nights in Dec 2023

2/10 Terrible

Shrinivasan

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
This place has choppy WiFi. It is very hard to communicate with front desk as they don’t speak English. There was only one who could and it’s hard to find him. This place does not have a phone so if you’re driving and if you want to make changes or something then good luck
Stayed 1 night in Jan 2024

2/10 Terrible

Michael

Run down
Very run down and unclean. Mould spores in our shower and rubbish left outside near car park and in cooking and eating area for couple days. Did not feel comfortable in the environment provided. Generally don’t ask for much- I don’t mind hostels but this was not up to spec.
Stayed 2 nights in Dec 2023

8/10 Good

Bindu

Travelled with family
Liked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

4/10 Poor

Jo

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Sadly we had an unpleasant stay at this property. Buildings very run down. Unpleasant really strong smell like chlorine in room. Staff changed room which was appreciated. Staff did try and help but limited english.Water had to be boiled for use. The weirdest thing was tea and coffee provided but no cups or kettle. Manager stated owner would not provide milk for guests. Outside areas were very untidy and uncared for looking. Appreciated that staff tried their best but was a miserable stay.
Stayed 1 night in Dec 2023

2/10 Terrible

Parminder

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible experience. No coffee, no english breakfast tea , no sugar, no MILK, no kettle in the room. When requested they said they do t have any kettle. There was only one kettle (although they had put green tea two pouches in room) . Other couple had same issues like us and were ready to leave becquse of zero amenities in hotel. Major thing is when we entered into rooms there was very strong chlorine smell. Other couple in room 36 complained about the same. Most of the staff cannot communicate in English so it was really hard to explain to them the issue we all were facing. In the end i wont recommend this hotel and will never stay here.
Stayed 1 night in Dec 2023

2/10 Terrible

Dilipa Sathsarani

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

6/10 Okay

Sebastian

Liked: Cleanliness
Disliked: Staff & service
Stayed 3 nights in Nov 2023

8/10 Good

Sonia

Travelled with partner
Disliked: Staff & service
Needed a garbage bin in the kitchen area and at least looked at daily. Great stop for the area.
Stayed 2 nights in Nov 2023

2/10 Terrible

Angela

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
It was like staying at a renovation site. Staff were no where to be found.
Stayed 2 nights in Nov 2023

8/10 Good

Stephan

Disliked: Staff & service, property conditions & facilities
There was nobody. it was a Ghostel. But the few i think renovated rooms where perfect
Stayed 2 nights in Nov 2023

2/10 Terrible

Carys

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2023

2/10 Terrible

Nigel

Stayed 1 night in Sep 2023

2/10 Terrible

Winnie

Travelled with partner
Disliked: Amenities
The kitchen was terrible very dirty and rubbish was full and nobody clean. There’re no other tenant in that hotel when we stayed. There was no rubbish bin inside the room as well. Staff passed the key to us then left the hotel already and not appear anymore.
Stayed 1 night in Aug 2023

2/10 Terrible

Ping Han

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023