Moorings Hotel

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Dates

January 2025

February 2025

Overview
Rooms
Location
Policies

Very good

Popular amenities

Bar

Gym

Parking available

Room service

Pet-friendly

Laundry

Explore the area

Seanivan, Banavie, Fort William,, Fort William, SCT, PH33 7LY

Lochaber Geopark
1 min walk
Neptune's Staircase
2 min walk
Cape Wrath Trail
4 min walk
Oban (OBN)
68 min drive

Room options

Superior Double or Twin Room

22 sq m
Sleeps 2
1 Double Bed OR 2 Twin Beds

Standard Double or Twin Room

12 sq m
Sleeps 2
1 Double Bed OR 2 Twin Beds

Executive Double or Twin Room

22 sq m
Sleeps 2
1 Double Bed OR 2 Twin Beds

Family Room

22 sq m
Sleeps 4
1 Double Bed and 2 Twin Beds

Executive Double Room

22 sq m
Sleeps 2
1 Double Bed

Standard Double Room

12 sq m
Sleeps 2
1 Double Bed

Similar properties

Pet-friendly

Free WiFi

Breakfast available

Bar

for 1 room

includes taxes & fees

10 Jan - 11 Jan

About this property

Waterfront hotel with a fitness center and a restaurant

Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a snack bar/deli, laundry facilities, and wedding services are onsite.

Moorings Hotel offers 32 accommodations with complimentary bottled water and coffee/tea makers. Flat-screen televisions come with satellite channels.

Bathrooms include bathtubs or showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

During your stay at Moorings Hotel, you're just a quick walk from Lochaber Geopark. You'll find features like free WiFi in public areas and free self parking, plus a restaurant.

Free WiFi
Free self parking
Grab something to eat at the restaurant or stop for a drink at the bar/lounge
Services include luggage storage and wedding services
Onsite recreation includes a gym
Steps from Lochaber Geopark and Neptune's Staircase
Dogs welcome for a fee (restrictions apply)

Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A fitness center, a terrace, and a picnic area are also featured at Moorings Hotel. Self parking is free.

This 4-star Fort William hotel is smoke free.

For a fee, guests can enjoy full breakfast daily from 7:30 AM to 9:30 AM.

Bistro - This bistro serves dinner only. Reservations are required.

Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Free self-parking on site

Food and drink

1 restaurant
1 bar
Room service available

Restaurants on site

Bistro

Things to do

Fitness centre

Family friendly

Laundry facilities
Snack bar/deli
Soundproofed rooms

Guest services

Daily housekeeping
Laundry facilities
Luggage storage
Wedding services

Outdoors

Picnic area
Terrace

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
This property does not have any lifts
Upper floors accessible by stairs only

Smoke-free property

Room amenities

Bedroom

Bed sheets

Bathroom

Bath
Free toiletries
Private bathroom
Towels

Entertainment

Flat-screen TV
Satellite channels

Food and drink

Coffee/tea maker
Free bottled water

Connecting rooms available
Phone
Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:30 PM

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM

Front desk staff will greet guests on arrival

This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets: GBP 15 per pet, per night
Only dogs are allowed
Restrictions apply
For more information, you can reach out to the property at the number on the booking confirmation
Service animals are exempt from fees

Children and extra beds

Children are welcome.

Rollaway/extra beds are available for GBP 42 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Pet fee: GBP 15 per pet, per night
Service animals are exempt from fees
Rollaway bed fee: GBP 42 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Cashless transactions are available

The front desk at this property is open daily from 7:00 AM - 10:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

We should mention

Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hotel Moorings

Moorings Fort William

Moorings Hotel

Moorings Hotel Fort William

The Moorings Hotel

Moorings Hotel Hotel

Moorings Hotel Fort William

Moorings Hotel Hotel Fort William

Moorings Hotel Reviews

8.0

Very good

8.8/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

4/10 Poor

DON

30 Apr 2022

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

So disappointing!

For a 4 star hotel this was appalling. During our 3 night stay we didn’t see one member of hotel staff. No reception (self checkin & out) room was dirty I had to clean the toilet when we arrived and the cups but there was no one to tell. Rang reception several times no one picks up. Went down whole area in darkness. You would have thought the hotel was closed. Dinning room closed breakfast in attached bistro, thank goodness this was lovely.

Stayed 3 nights in Apr 2022

8/10 Good

Philip

30 Oct 2021

Liked: Cleanliness, property conditions & facilities

Superb location - views and easy to find. Excellent shower and balcony. Room quiet and dark, and decor, facilities and size good. Bed could benefit from new mattress. Self check in not great - impersonal and awkward to use, but suppose helps to save money during hard times for hospitality sector. Bar n restaurant staff pleasant, prompt and helpful. Food OK for price. Overall value for money OK. Would stay in refurbed balcony room again.

Stayed 1 night in Oct 2021

10/10 Excellent

David

Travelled with partner

26 Oct 2021

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We arrived @ Fort William on the Blue Pullman train & caught a taxi to this hotel, book in is electronic and we reserved breakfast for two days, 2 early morning calls and enjoyed a nice meal on the Sunday. We even found time to walk up Neptunes Staircase to the top and down the other side the scenery is fantastic. Ben Nevis was looking majestic.

Stayed 2 nights in Oct 2021

8/10 Good

pauline

Travelled with family

16 Oct 2021

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable Stay

The staff where welcoming and looked after us extremely well.

Stayed 1 night in Oct 2021

4/10 Poor

Stephen

27 Sept 2021

Stayed 1 night in Sep 2021

8/10 Good

Nicholas

14 Sept 2021

Liked: Cleanliness, room comfort

Traditional Scottish hospitality, beautiful area.

Amazing location by Caledonian Canal. Great view of Ben Nevis. Excellent room. Very friendly staff, but perhaps newer members of staff could have done with a bit more restaurant training. Would return again to use as base for a magnificent area.

Stayed 2 nights in Sep 2021

4/10 Poor

James

11 Sept 2021

Liked: Cleanliness, staff & service

Very overpriced

Paid £260 for a standard room. The room was very basic and definitely not worth that much

Stayed 1 night in Sep 2021

2/10 Terrible

Cyn

9 Sept 2021

Disappointing stay

We booked to stay at the Moorings Hotel last year. When we arrived they did not have us on their system & had no room for us to stay. We had to find alternative accommodation in the town which was not particularly good. So very disappointing- not sure how the Moorings lost our booking?

Stayed 1 night in Sep 2021

6/10 Okay

dominic

Travelled with family

5 Sept 2021

Disliked: Property conditions & facilities

Short family staycation near Ben Nevis

This hotel has two distinct areas, the original and a new section. We stayed in the original so can only review that area. Was a lot of stairs (both up and down) to get to our room (no lift) and with heavy bags was awkward (no porter to help). This part of the hotel needs to be refurbed, although clean, the carpets are a bit shabby. The hotel has a 4 star review which in my opinion is outdated (may apply to the new section). There is an automated check-in system that didn't work and just caused queues. There was also no one at reception during our 2 days stay at all, including when i tried to check out. In our room the windows were screwed shut so unable to open meaning the room was stuffy and hot, there was a plug-in- fan in the wardrobe but it only recirculated the stuffy air. The views from our room (old section) were pretty amazing of the Caledonian canal locks and of Ben Nevis. We didn't try breakfast as thought £15 /head was a bit expensive. Best thing about the Moorings Hotel for us was it allowed dogs to stay (for an extra charge of course) and the views. This was a staycation for 2021 and we were somewhat surprised with the cost of everything (appreciate the area is remote, but.....)

Stayed 2 nights in Sep 2021

4/10 Poor

Andrea

Travelled with pets, Travelled with partner

1 Sept 2021

Disliked: Cleanliness, property conditions & facilities

The location was excellent overlooking Neptune’s Steps and with beautiful weather we were able to sit on the deck with a view of Ben Nevis. We were disappointed with the contactless check-in, it was a faceless experience which then spread throughout our stay. Although the staff we encountered were on the whole very friendly and helpful there was a distinct lack of leadership and an obvious shortage of staff. We understand that because of the pandemic there have to be changes to the usual practices but that doesn’t really explain why we had to ask for extra toilet rolls (one for a four day stay was never going to be enough). We also had to ask for clean towels and empty our own bin because the rooms weren’t made up daily - which we would expect for a so-called 4 star hotel. Again, the pandemic may be an excuse but surely cleanliness can be maintained with careful planning. When we asked staff why our towels hadn’t been changed they said that we should have been made aware at check-in that rooms weren’t going to be made up but of course it was contactless so we weren’t told. When we complained to a member of staff about how ridiculous it was that we had to ask for toilet roll she was very apologetic. She explained that the hotel had changed hands a couple of years ago and the property was now run by a management company - which may explain why it felt lacking in atmosphere and warmth.

Stayed 4 nights in Aug 2021

10/10 Excellent

Allan

Travelled with family

25 Aug 2021

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful location in the Highlands next to Neptune's ladder canal locks.

Stayed 2 nights in Aug 2021

8/10 Good

Verified traveller

Travelled with partner

18 Aug 2021

Liked: Cleanliness, staff & service, amenities

We stayed at this hotel twice on our trip round Scotland. The 2nd time was better than the 1st, mainly because the room better dodgy water pressure 1st time round. Staff were pretty good, food was fine. Bit pricey and I'm not really sure how it can be a 4 star hotel. Suited our needs you get a good view of Ben Nevis on a clear day.

Stayed 1 night in Aug 2021

10/10 Excellent

kathleen

Travelled with family

17 Aug 2021

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Aug 2021

10/10 Excellent

Verified traveller

Travelled with partner

12 Aug 2021

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

staff unfailingly friendly and helpful. amazing location and added bonus of balcony with view of ben nevis, overlooking canal and neptune's staircase of locks. excellent room, spacious, views, comfortable bed, all immaculate. bistro well organised and a very pleasant space to eat in.

Stayed 7 nights in Jul 2021

10/10 Excellent

Verified traveller

Travelled with partner

5 Aug 2021

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very friendly staff and good location.

Stayed 2 nights in Aug 2021

8/10 Good

peter

4 Aug 2021

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very enjoyable stay in a good location. Hotel very clean,staff very friendly and helpful. Lovely hotel in a beautiful location. Hotel very clean. Staff very friendly and helpful

Stayed 4 nights in Jul 2021

6/10 Okay

Christine

24 Jul 2021

Liked: Cleanliness

Perfect location but a bit tired and understaffed

Average stay but Hotel a bit dated. Room large, clean and had good ‘ in room ‘ beverages etc. No-one working in reception when we arrived so had a wait a bit for checkin. No-one working reception when we left, it was a key drop, therefore no-one enquired about our stay or time at the hotel. Bar area was short staffed, so because they had 2 tables of dirty tumblers to deal with, they decided to call last orders at 10.15 . Maid came into room at 9am whilst we were dressing even though check out wasn’t for a while after. Location great… Right beside Neptune’s Staircase and the Balvadie railway station so convenient for sight seeing and travelling.

Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Travelled with family

18 Jul 2021

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent location, very good staff specialty young lady Prachi. Plenty of parking. Very good Bistro. Good room size and baths. Quick response to any requests. To go to some rooms, you may have to pass through staircases and a series of corridors that are not situated at same level. That to us was a minor issue.

Stayed 5 nights in Jul 2021

8/10 Good

darren

8 Jul 2021

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jul 2021

8/10 Good

Andrew

3 Jul 2021

Liked: Staff & service, property conditions & facilities, room comfort

Great Highland Hotel

lovely highland hotel, very good location assuming you have a car, beautiful views of Ben Nevis and located right on Neptunes Staircase.

Stayed 3 nights in Jun 2021

6/10 Okay

Linda

Travelled with family

28 Jun 2021

Disliked: Staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Jun 2021

10/10 Excellent

Verified traveller

Travelled with partner

28 Jun 2021

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The meals were good staff very friendly and helpful

Stayed 6 nights in Jun 2021

4/10 Poor

Stuart

22 Jun 2021

Disliked: Property conditions & facilities

4 star rating very misleading. Rooms old fashioned. Breakfast not the best but evening meal ok in canteen style restaurant which was a let down. Personally would not recommend as the whispering pines far better.

Stayed 1 night in Jun 2021