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SureStay Plus Hotel by Best Western Auburn

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for SureStay Plus Hotel by Best Western Auburn

Suite, 1 King Bed, Non Smoking, Jetted Tub
Reception
Exterior
Property amenity
Seasonal outdoor pool, open 9:00 AM to 9:00 PM, pool umbrellas

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pool
    Pool
  • Gym
    Gym
  • Housekeeping
    Housekeeping
  • Breakfast included
    Breakfast included
  • Air conditioning
    Air conditioning
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
225 Touring Drive, Auburn, IN, 46706
  • Auburn Cord Duesenberg Automobile Museum
    4 min drive
  • Greenhurst Country Club
    4 min drive
  • Parkview DeKalb Hospital
    4 min drive
  • Fort Wayne, IN (FWA-Fort Wayne Intl.)
    36 min drive

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior
Baymont by Wyndham Auburn
Pool
Hot tub
Breakfast included
Pet-friendly
3.6 out of 5, Good, (962)
The price is €89
for 1 night
includes taxes & fees
6 Dec - 7 Dec
Baymont by Wyndham Auburn

About this property

SureStay Plus Hotel by Best Western Auburn

Hotel connected to a shopping center in Auburn with free breakfast
A 24-hour fitness center, a 24-hour business center, and a seasonal outdoor pool are available at this hotel. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour front desk, a computer station, and a convenience store. Change of towels is available on request.
SureStay Plus Hotel by Best Western Auburn offers 52 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations with hydromassage showerheads, and complimentary toiletries.

This Auburn hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
Our customers tell us they can't get enough of the helpful staff at SureStay Plus Hotel by Best Western Auburn. During your stay, you'll be connected to a shopping center, and within walking distance of De Kalb County Superior Court. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free full breakfast served daily
  • Free WiFi
  • Free self parking, extended parking, and RV/bus/truck parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include a front-desk safe, a 24-hour business center, and convenience store
  • Onsite recreation includes a 24-hour gym
  • Just a 2-minute drive from De Kalb County Superior Court and a few minutes from Auburn Cord Duesenberg Automobile Museum
SureStay Plus Hotel by Best Western Auburn offers its guests a 24-hour fitness center and a seasonal outdoor pool. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. Free breakfast is served daily. The business-friendly SureStay Plus Hotel by Best Western Auburn also features a fireplace in the lobby, a convenience store, and a front-desk safe. Self parking is free.

Smoking is allowed in designated areas at this Auburn hotel.

Guests are served free full breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 6:30 AM to 9:30 AM.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free extended parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available 6:00 AM–9:00 AM on weekdays and 6:30 AM–9:30 AM on weekends

Things to do

  • 24-hour fitness centre
  • Seasonal outdoor pool

Family friendly

  • Corner/local shop
  • Microwave
  • Fridge
  • Seasonal outdoor pool

Conveniences

  • Front-desk safe
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Pool sunloungers
  • Pool umbrellas

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Braille signage
  • Pool hoist on site
  • Wheelchair-accessible parking
  • 20 on-site accessible parking spaces
  • Wheelchair-accessible pool
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas
  • Fireplace in reception

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Free toiletries
  • Hairdryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower/bath combination
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop-friendly workspace
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
Guests can choose to either self-clean the property prior to check-out, or pay an additional cleaning fee of USD 1.99 at check-out

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 15 to May 31:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • City/local tax: USD 5.0

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival. Guests can choose to either self-clean the property prior to check-out, or pay an additional cleaning fee of USD 1.99 at check-out.

We should mention

  • The seasonal pool will open in June and close in August.
  • Pool access available from 9:00 AM to 9:00 PM.

Property is also known as

Auburn Inn Motel Auburn
Auburn Inn Motel
Auburn Inn Auburn
Surestay Plus By Auburn Auburn
SureStay Plus Hotel by Best Western Auburn Hotel
SureStay Plus Hotel by Best Western Auburn Auburn
SureStay Plus Hotel by Best Western Auburn Hotel Auburn

SureStay Plus Hotel by Best Western Auburn Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 411 out of 706 reviews" "
Rating 8 - Good. 209 out of 706 reviews" "
Rating 6 - Okay. 50 out of 706 reviews" "
Rating 4 - Poor. 22 out of 706 reviews" "
Rating 2 - Terrible. 14 out of 706 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Benjamin

Stayed 3 nights in Jul 2024

10/10 Excellent

Francis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2024

10/10 Excellent

Virginia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely love sure stay. Very nice place close to restaurants and very good service. Definitely going to stay again.
Stayed 3 nights in Aug 2024

10/10 Excellent

Kimberly

Liked: Cleanliness, amenities, property conditions & facilities
The pool and the porches, the breakfasts, and location
Stayed 1 night in Jul 2024

10/10 Excellent

Ben

Stayed 3 nights in Jul 2024

6/10 Okay

Scott

Business traveller
Stayed 1 night in Jun 2024

10/10 Excellent

Sharon

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice room beds very comfortable
Stayed 1 night in Jul 2024

8/10 Good

Patricia, Reno

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The outside looks a bit rundown I had 2 different rooms, both were fine, one had mold/damage/peeling wall in the bathroom, but otherwise nice rooms Breakfasts are great (unless guests abuse the privilege, then they run out of things) Overall a good stay good value barely anyone uses the pool
Stayed 5 nights in Jul 2024

8/10 Good

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant and dependable
This is a good quality, dependable, roadside motel just off of the interstate. The breakfast met our needs. Internet speed is poor to marginal.
Stayed 1 night in Jul 2024

6/10 Okay

VIJAYANAND

Liked: Staff & service
Stayed 1 night in Jul 2024

6/10 Okay

Tim

Business traveller
Disliked: Cleanliness, property conditions & facilities
Carpet in room didn't seem vacuumed.
Stayed 1 night in Jul 2024

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome place an comfort for small a hotel..
Stayed 1 night in Jul 2024

10/10 Excellent

Lacy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Can’t say enough about how pleased we were with our stay here. Staff was friendly, rooms were very clean, and the all around atmosphere was very welcoming. Hot breakfast in the morning was a great surprise, and all of the food was very fresh.
Stayed 1 night in Jul 2024

8/10 Good

Pamela

Liked: Cleanliness, staff & service, room comfort
Traveling through
This motel is tucked in the middle of several fast food restaurants, behind an Aldi and another hotel. It's a little difficult to locate after driving several hours, my brain was fuzzy. Check in was pleasant, fast and easy. The room was clean and the pillows on the bed were perfect. There was some water damage by the tub that detracted from the overall effect. The towels were thin and cheap. The view from my room was the back of Aldi's , and cracked blacktop. Breakfast was good. Biscuits and gravy were served on the buffet. A new thing for me, very good! All in all, a decent place to spend the night.
Stayed 1 night in Jul 2024

10/10 Excellent

Daniel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very old world style architecture inside. Very pleasant
Stayed 2 nights in Jul 2024

8/10 Good

Linda

Travelled with partner
Liked: Cleanliness, staff & service
Pretty shabby exterior
Stayed 3 nights in Jul 2024

8/10 Good

Trenton, Nolensville

Liked: Cleanliness, staff & service
Doesn't have handicap accessibility as far as I could tell. Had to drag my luggage up a flight of stairs to enter the building.
Stayed 1 night in Jul 2024

10/10 Excellent

Jeremy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the porches at the property! The staff were very friendly
Stayed 3 nights in Jul 2024

8/10 Good

Carol

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Above average
We had stay here on several occasions, love the nostalgia
Stayed 3 nights in Jul 2024

4/10 Poor

David

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and good value
Great value for the money. Nice breakfast. Very clean. Walk to Walmart. Staff very friendly. There are steps at the front door - assume there is a side door for wheelchairs.
Stayed 1 night in Jun 2024

6/10 Okay

Dan Mc

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
We have been to this hotel several times in the past when it was the Auburn Inn and a lovely hotel. As the years have gone by and owners/managers have changed this hotel has gone downhill. It is worn out and no one seems to care. The past manager Peter Patel just let the place go. It seems the current owners Sure Stay aren't doing much with it either. The sheets and blankets were so old and worn out. I had to ask for another blanket as it was ripped up really bad. I wonder why that would not be thrown out. The window screen was ripped and the draperies on that window were filthy and old. It seems as if this hotel has changed to a construction worker accommodation. They used to have a lovely suite available that now houses a family full time. It was a shame to see how bad this place has gotten. Goodbye old friend. We won't be back.
Stayed 4 nights in Apr 2024

6/10 Okay

Craig

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Okay but you get what you pay for.
The room was clean and the bed was comfortable. The toilet had the lowest flush power I've ever experienced and the water control knob for the shower/tub was very loose. I could not plug the sink to shave. The breakfast selection choices were bare minimum. It was the smallest I've seen in over 20 years.
Stayed 1 night in Jun 2024

6/10 Okay

Bethany

Stayed 3 nights in Jun 2024

8/10 Good

Mike

Liked: Staff & service, room comfort
Could be better
Lots of stuff broken like door locks and not that clean. Looks like they’re not spending much on maintenance. Guess you get what you pay for! Can’t imagine how this place got an 8.8 rating? Makes me question Hotels.com ratings
Stayed 3 nights in Jun 2024