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Holiday Inn Express New Haven by IHG

2.5 star property

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Photo gallery for Holiday Inn Express New Haven by IHG

Exterior
Free buffet breakfast
Indoor pool
In-room safe, desk, iron/ironing board, cots/infant beds
Interior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service
  • Pool
  • Gym
  • Housekeeping
  • Laundry
  • Breakfast included

Explore the area

Map
11205 Isabelle Dr, New Haven, IN, 46774
  • Grand Wayne Convention Center
    ‪14 min drive‬
  • Embassy Theatre
    ‪14 min drive‬
  • Allen County War Memorial Coliseum
    ‪15 min drive‬
  • Fort Wayne, IN (FWA-Fort Wayne Intl.)
    ‪21 min drive‬

Room options

View all photos for Standard Room, 1 King Bed with Sofa bed

In-room safe, desk, iron/ironing board, cots/infant beds

Standard Room, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Double Beds

In-room safe, desk, iron/ironing board, cots/infant beds

Suite, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communication, Accessible Tub)

In-room safe, desk, iron/ironing board, cots/infant beds

Standard Room, 2 Queen Beds, Accessible (Communication, Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Mobility)

In-room safe, desk, iron/ironing board, cots/infant beds

Standard Room, 1 King Bed, Accessible (Communications, Mobility)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, iron/ironing board, cots/infant beds

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communication, Accessible Tub)

In-room safe, desk, iron/ironing board, cots/infant beds

Standard Room, 1 King Bed, Accessible (Communication, Accessible Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, iron/ironing board, cots/infant beds

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

In-room safe, desk, iron/ironing board, cots/infant beds

Standard Room

  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

View all photos for Suite, 1 King Bed with Sofa bed

In-room safe, desk, iron/ironing board, cots/infant beds

Suite, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior

Tru by Hilton Fort Wayne, IN

  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free WiFi
4.7 out of 5, Exceptional, (859)
The price is €111
for 1 room
includes taxes & fees
2 Mar - 3 Mar
Tru by Hilton Fort Wayne, IN

About this property

Holiday Inn Express New Haven by IHG

Hotel in New Haven with free breakfast and a fitness center
Along with an indoor pool, this smoke-free hotel has a fitness center and a 24-hour business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and a meeting room are onsite. Limited housekeeping is available.
Holiday Inn Express New Haven by IHG offers 76 air-conditioned accommodations with safes and complimentary newspapers. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers.

Guests can surf the web using the complimentary wired and wireless Internet access. LED televisions come with cable channels. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 14 years old are not allowed in the swimming pool or fitness facility.

The free breakfast at Holiday Inn Express New Haven by IHG gets high marks from our customers. Enjoy features like free WiFi in public areas and free self parking, plus an indoor pool.
  • Free buffet breakfast offered
  • Free WiFi
  • Free self parking
  • Take a swim in the indoor pool
  • Amenities include free lobby newspapers, a front-desk safe, and a 24-hour business center
  • Onsite recreation includes a gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • 15 minutes by car from Allen County War Memorial Coliseum and 12 minutes from Lakeside Park & Rose Garden
Holiday Inn Express New Haven by IHG offers its guests an indoor pool and a fitness center. WiFi is free in public spaces. Business amenities include a 24-hour business center and a meeting room. Free breakfast is available. The business-friendly Holiday Inn Express New Haven by IHG also features a vending machine, coffee/tea in a common area, and complimentary newspapers in the lobby. Limited free parking is available on a first-come, first-served basis.

This New Haven hotel is smoke free.

Guests are served free buffet breakfast.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking

Food and drink

  • Free buffet breakfast
  • Room service available
  • Coffee/tea in a common area

Things to do

  • Fitness centre
  • Indoor pool

Family friendly

  • Cots/infant beds available
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • Banquet hall
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities

Business services

  • 24-hour business centre
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Wheelchair-accessible (may have limits)

More

  • No plastic drinking straws
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Cots/infant beds available
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Private bathroom
  • Towels

Entertainment

  • TV channels
  • LED TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per day.
  • Cribs (infant beds) are available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 25.00 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Long-term renters welcome
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel New Haven
Holiday Inn Express New Haven
New Haven Holiday Inn Express
Holiday Inn Express New Haven Hotel

Holiday Inn Express New Haven by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 300 out of 621 reviews
Rating 8 - Good. 182 out of 621 reviews
Rating 6 - Okay. 67 out of 621 reviews
Rating 4 - Poor. 42 out of 621 reviews
Rating 2 - Terrible. 30 out of 621 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Priscilla L

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was perfect for my visit
Stayed 1 night in Nov 2024

6/10 Okay

Heather

Stayed 1 night in Oct 2024

8/10 Good

Jon

Stayed 2 nights in Oct 2024

4/10 Poor

Kristi

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Jeffrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy in and out location.
Stayed 1 night in Oct 2024

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was exceptional in checking in regarding any needs. Very pleasant stay.
Stayed 1 night in Oct 2024

6/10 Okay

Kristen

Business traveller
Liked: Cleanliness, staff & service, amenities
The hotel room smelled so bad like musty cigarettes. We checked in late after a long drive and was disappointed to be greeted by a parking lot with not one light on (some electrical thing) and then once we got in our room it was really smelly to the point I woke up several times that night to bad smell. The morning/overnight receptionist was so pleasant which was a literal and figurative breath of fresh air. We checked in late and had to leave super early and they were fully booked or I would have requested another room.
Stayed 1 night in Oct 2024

6/10 Okay

Helen

Liked: Cleanliness, staff & service
Needs updating, shabby.
Stayed 1 night in Oct 2024

8/10 Good

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing service. Very friendly!
Stayed 1 night in Oct 2024

8/10 Good

Gustavo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service
everything was great.
Stayed 1 night in Sep 2024

8/10 Good

Elmer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Kevin, Mansfield

Stayed 1 night in Aug 2024

10/10 Excellent

Dan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Other than a big red stain on the carpet it was nice
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Kelly

Stayed 1 night in Aug 2024

2/10 Terrible

Kimberly

Disliked: Cleanliness, staff & service, property conditions & facilities
I was driving and became tired around midnight so decided to stop in and book a room. I booked online while pulling into the parking lot. Because it was after midnight, the booking went to the following day and I did not realize it. When I went into the hotel they did not have my reservation and I realized the error. They did not have any rooms for the night and refused to refund me when I had booked 10 minutes prior.
Stayed 1 night in Sep 2024

10/10 Excellent

TDarrell

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We paid for a suite but ended up with a handicapped room, the stay was still nice, just make sure we’re notified about the room switch ahead of time
Stayed 3 nights in Sep 2024

10/10 Excellent

Thel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
Very pleasant stay. Staff was super courteous.
Stayed 1 night in Sep 2024

10/10 Excellent

Helen

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Alex, Sarasota

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good conditions, efficient and friendly staff.
Stayed 1 night in Aug 2024

10/10 Excellent

Kathleen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful pit stop
Wonderful stay! We are travelling to Ohio and this was hust a stopover. Wanted a swimming pool and it waa nust prefect! Breakfast was great with so many healthy and even not so heathy but all delicious choices!😉
Stayed 1 night in Aug 2024

10/10 Excellent

Sylvana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
First night was great…second room, the bed was not
The first night was great. Second night, not so much. The bed in the 2nd room was very uncomfortable.
Stayed 1 night in Aug 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel….some beds, not so nice.
We stayed two nights at this hotel that weren’t booked at the same time, so we had 2 different rooms. The hotel was great for the price range. It was clean, quiet, & the staff was great. The first room was one of the 2 room suites. The bed in that room was absolutely amazing! We both woke up rested & feeling like a million bucks. The bed in the second room, however, was terrible! I know bed comfort is often based on personal preference, but if we would have had that bed the first night, we probably would not have booked again. Was pretty great otherwise. :)
Stayed 1 night in Aug 2024