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Franklin Suite Hotel

3.0 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Franklin Suite Hotel

Terrace/patio
Exterior
Point of interest
Free daily continental breakfast
40-inch flat-screen TV with cable channels, TV

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Breakfast included
    Breakfast included
  • Gym
    Gym
  • Pet-friendly
    Pet-friendly
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry
  • Kitchen
    Kitchen

Explore the area

Map
10300 Franklin Ave, Fort McMurray, AB, T9H0A5
  • Rivers Casino
    12 min walk
  • MacDonald Island Park
    13 min walk
  • Peter Pond Mall
    15 min walk
  • Fort McMurray, AB (YMM)
    19 min drive
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  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Basic Suite, 1 Queen Bed

Basic Suite, 1 Queen Bed

Basic Suite, 1 Queen Bed

  • 51 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Suite, 1 King Bed

Basic Suite, 1 King Bed

Basic Suite, 1 King Bed

  • 51 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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4.3 out of 5, Excellent, (454)
The price is €88
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Clearwater Suite Hotel

About this property

Franklin Suite Hotel

Riverfront hotel with free breakfast and a 24-hour fitness center
Along with a 24-hour fitness center, this smoke-free hotel has a business center and a meeting room. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. Housekeeping is available on request.
Franklin Suite Hotel offers 75 air-conditioned accommodations with coffee/tea makers and hair dryers. Rooms open to balconies. Accommodations offer separate sitting areas. Beds feature down comforters. 40-inch flat-screen televisions come with cable channels. Accommodations at this 3-star hotel have kitchenettes with refrigerators, microwaves, separate dining areas, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and portable fans. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Franklin Suite Hotel. During your stay, you'll be within walking distance of Rivers Casino. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free continental breakfast served daily
  • Free WiFi (speed: 25+ Mbps)
  • Free self parking
  • Amenities include a business center, a meeting room, and convenience store
  • Onsite recreation includes a 24-hour gym
  • Guests really like the accommodations for the spaciousness and cleanliness
  • Within a 15-minute walk of Rivers Casino and MacDonald Island Park
  • Pets welcome for a fee
WiFi is free in public spaces. A business center and a meeting room are available. Free breakfast is available daily. A 24-hour fitness center, a vending machine, and laundry facilities are also featured at the eco-certified Franklin Suite Hotel. Self parking is free.

This 3-star Fort McMurray hotel is smoke free.

Guests are served free continental breakfast daily from 5:30 AM to 8:30 AM.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free secured, covered self-parking on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking

Food and drink

  • Free continental breakfast available daily 5:30 AM–8:30 AM

Things to do

  • 24-hour fitness centre

Family friendly

  • Corner/local shop
  • Kitchenette
  • Laundry facilities
  • Microwave
  • Fridge
  • Separate dining area
  • Soundproofed rooms
  • Travel cot

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Corner/local shop
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Dry-cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage

Business services

  • Business centre
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Lift door width (centimetres): 91
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 86
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible (may have limits)

More

  • At least 80% of lighting from LEDs
  • Romance packages available
  • Smoke-free property
  • TV in lobby
  • Water dispenser

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Heating
  • Hypo-allergenic bedding
  • Portable fan

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 40-inch flat-screen TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dining room
  • Dishwasher
  • Electric kettle
  • Kitchenette
  • Microwave
  • Fridge
  • Toaster oven

More

  • Desk
  • Eco-friendly cleaning products used
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Separate sitting area
  • Soundproofing
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from April 8 2024 to December 31 2024 (completion date subject to change). The following areas are affected:
  • Hallway
  • Select guestrooms
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: CAD 20 per pet, per night, plus a deposit of CAD 200 per stay
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: CAD 200 per stay
  • Pet fee: CAD 20 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Front desk staff will greet guests on arrival.

Property is also known as

Franklin Suite
Franklin Suite Fort McMurray
Franklin Suite Hotel
Franklin Suite Hotel Fort McMurray
Franklin Suite Hotel Fort McMurray, Alberta
Franklin Suite Hotel Hotel
Franklin Suite Hotel Fort McMurray
Franklin Suite Hotel Hotel Fort McMurray

Franklin Suite Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 345 out of 576 reviews" "
Rating 8 - Good. 170 out of 576 reviews" "
Rating 6 - Okay. 44 out of 576 reviews" "
Rating 4 - Poor. 13 out of 576 reviews" "
Rating 2 - Terrible. 4 out of 576 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Carolyn

Liked: Cleanliness, staff & service
The staff are the greatest, they make my stay so easy,2nd time Ive stayed there. I'll go back in a minute
Stayed 2 nights in Aug 2024

4/10 Poor

Brandi

Business traveller
Disliked: Property conditions & facilities
There were signs stating the hotel had bugs (not bed bugs) and that this was normal because they were surrounded by a forest. I've stayed at other hotels in Ft Mac this is not the case. There were bugs in my shower and even in my bed when i pulled back the covers. Also only one plug in worked so it was lamp or laptop. Will not stay again.
Stayed 3 nights in Jul 2024

10/10 Excellent

Joseph

Stayed 1 night in Jul 2024

10/10 Excellent

Shirley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Jul 2024

6/10 Okay

Aaron

Stayed 1 night in Jul 2024

10/10 Excellent

Kimberley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious room, great bathtub!
Room was beautifully appointed with soaker tub. Staff especially gracious, especially Rain at the front desk. Will stay again!
Stayed 2 nights in Jul 2024

10/10 Excellent

Arthur

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pick my son up 4-5 times a year and always stay overnight till my flight home. Always happy with the service, room and value for the money. Back in a few months :)
Stayed 1 night in Jul 2024

6/10 Okay

Terry

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The fridge was sketchy - did not work at first, then was very noisy when it did work. I had to shut it off to get some sleep. Staff did send maintenance in. On my return to the room, I was surprised to see 2 fridges - the original one and another one on the floor beneath it. I still had to shut off the existing one to get some sleep. I have to wonder why they didn't take the noisy one away... I didn't return to the room until 11 pm, & they knew I was checking out in the morning. Made me feel like they were in the midst of making things right for the next guest, not for me.
Stayed 2 nights in Jun 2024

4/10 Poor

Ryan

Business traveller
Liked: Cleanliness
Disliked: Staff & service
Construction
First off I never got the room in booked. I asked for 2, queens only got one queen but since I was solo was not a big deal. We were never informed of the construction. There was construction right above my room until 11pm. I had to work early so this was less than ideal. I ended up calling the desk to tell them to stop but they didn’t stop until 11pm. I was not super impressed. I get you have to do construction but it should stop at a certain time and should be informed ahead of time.
Stayed 4 nights in Jun 2024

6/10 Okay

Stephen

Liked: Staff & service
Stayed 1 night in Jun 2024

6/10 Okay

Verified traveller

Liked: Cleanliness
Internet cannot be used, extremely slow. The heating did not work, although it was +4C outside. The room was not heated.
Stayed 1 night in Jun 2024

8/10 Good

Kerri

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Sajjad

Travelled with family
Liked: Amenities, property conditions & facilities
Good
Stayed 2 nights in Jun 2024

10/10 Excellent

alexey

Stayed 1 night in Jun 2024

10/10 Excellent

Amy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Vicki

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was fantastic and very clean. The staff was very friendly and helpful. Plan on staying here again next time Im there
Stayed 1 night in Jun 2024

8/10 Good

Margaret

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Been using the hotel for techs coming in for jobs and it’s been accommodating for our needs, rooms are clean and good location
Stayed 2 nights in Apr 2024

2/10 Terrible

Ricardo

Business traveller
Disliked: Property conditions & facilities
Property had renovations going and did not mention this . It was major renos right above the room i was supposed to be staying in . I explained that i worked nightshift from 6 pm to 6am and could not sleep during the renovations . They did not have another room available
Stayed 14 nights in May 2024

8/10 Good

Yansong

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stuff, breakfast not good enough, changed room in second night due to too close to highway which means loud at night, fast cool and heat, comfort bed. They are doing renovations on top two floor means if you stay at floor 3, will be loud before 6pm during day time.
Stayed 8 nights in May 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

10/10 Excellent

Tracey

Liked: Staff & service
Stayed 1 night in May 2024

10/10 Excellent

Amy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

6/10 Okay

Christina

Liked: Cleanliness, staff & service, room comfort
Awesome service but avoid underground parking
Room and service was amazing. Room was awesome. Wish we could turn down the heat….it was hot and locked on at 22C Don’t use the underground parking if you have a low vehicle. It’s a steep drop and not a low grade entrance. No warning and car did take some damage but was able to back out before more serious damage done. Advised them they should warn people and was told oh well there is a sign. Sign does not say steep decline or drop off, just says low grade.
Stayed 2 nights in May 2024

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

10/10 Excellent

Briane

Stayed 1 night in May 2024