2/10 Terrible
Luigi
Travelled with partner
1 Nov 2024
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Although they advertise a beautiful functioning pool with plenty of seating this was NOT the case. All the chairs were either filthy, dirty or broken and as a result, there was nowhere to sit around the pool. The pool itself appeared to not have been cleaned for weeks. There were fire ants surrounding the pool and dirt inside the pool. Since we were there for two weeks, this obviously spoiled our vacation.
The rooms themselves need to be updated. The chair by the desk in the room and the love seat, were both covered in stains - Leaving nowhere else in the room to sit besides the bed. Although the bed was supposed to have new sheets put on every three days, We were there two weeks and they change the sheets only twice.
As far as towels, we got two bath towels, one hand towel and one face cloth and it was a battle to get fresh ones every day.
There was a beautiful fountain outside that had potential, however I don’t think it has been cleaned in months and it was green and slimy and attracting bugs and other animals.
As if all of this is not enough, we have to change
rooms because the smell was so bad there was no going nose blind.
Luigi
Stayed 14 nights in Oct 2024
