Great service, friendly staff and I was scared because it's been my wife's and my curse to go on a couple's trip and every single time there's a Unversity sporting team staying on the same floor as us so we get no sleep, but, this place did it smart and placed them somewhere else, the only times you ever heard loud voices was in the elevators, who cares about that? I digress, the issue was the bed, it's too low, a standard bed should be at knee height, this was half way down to my ankle, and I'm 6'5 nothing special, mine and my wife's back was in pain the next day, and the shower was NO PRESSURE. Don't get me wrong, I will never complain about a HOT shower, my house lasts for 20 minutes, this was ENDLESS, but no pressure is like someone pouring soft water on your head and calling it hard water which is what cleans you. No pressure, weak shower, designed to look like a Monsoon shower but it's weaker than the Holiday Inn.