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Apart-Hôtel Le Pic de l'Ours

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Apart-Hôtel Le Pic de l'Ours

Indoor pool, pool loungers
Exterior
Comfort Apartment, 1 Bedroom
Executive lounge
Interior

Reviews

7.6 out of 10

Good

Popular amenities

  • Hot tub
    Hot tub
  • Pool
    Pool
  • Outdoor space
    Outdoor space
  • Laundry
    Laundry
  • Kitchen
    Kitchen

Explore the area

Map
55 Avenue Emmanuel Brousse, Font-Romeu-Odeillo-Via, Pyrenees-Orientales, 66120
  • Font-Romeu Ski Resort
    1 min walk
  • Bolquere-Pyrenees 2000 Ski Resort
    1 min walk
  • Office de tourisme de Font-Romeu
    1 min walk
  • Andorra la Vella (ALV-Andorra la Vella Heliport)
    94 min drive

Room options

View all photos for Premium Apartment, 3 Bedrooms

Free cots/infant beds

Premium Apartment, 3 Bedrooms

  • 80 sq m
  • 3 bedrooms
  • 2 bathrooms
  • Sleeps 8
  • 2 Double Beds, 2 Twin Beds and 1 Double Sofa Bed

View all photos for Comfort Apartment, 1 Bedroom

Free cots/infant beds

Comfort Apartment, 1 Bedroom

  • 35 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 Double Bed OR 1 Double Sofa Bed

View all photos for Comfort Studio

Fridge, microwave, stovetop, dishwasher

Comfort Studio

  • 21 sq m
  • Studio
  • 1 bathroom
  • Sleeps 3
  • 1 Double Sofa Bed

View all photos for Comfort Apartment, 2 Bedrooms (8 pax)

Free cots/infant beds

Comfort Apartment, 2 Bedrooms (8 pax)

  • 70 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 8
  • 1 Double Bed, 2 Twin Beds and 2 Double Sofa Beds

View all photos for Comfort Apartment, 2 Bedrooms (6 pax)

Free cots/infant beds

Comfort Apartment, 2 Bedrooms (6 pax)

  • 50 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 1 Double Bed, 1 Twin Bed and 1 Double Sofa Bed

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About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Apart-Hôtel Le Pic de l'Ours

Slopeside residence with downhill skiing
With direct access to the slopes, Apart-Hôtel Le Pic de l'Ours makes guests feel at home with amenities like a steam room and an indoor pool. Weekly housekeeping is available.
Apart-Hôtel Le Pic de l'Ours offers 51 accommodations with coffee/tea makers. Rooms open to balconies or patios. Accommodations at this 4-star residence have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils.

Bathrooms include showers. 80-inch flat-screen televisions come with satellite channels. Housekeeping is provided weekly.

An indoor pool and a spa tub are on site. Other recreational amenities include ski-in/ski-out access and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Apart-Hôtel Le Pic de l'Ours, you're just a quick walk from Font-Romeu Ski Resort. You'll find features like an indoor pool, a spa tub, and laundry facilities.
  • Take a swim in the indoor pool or soak in the spa tub
  • Amenities include laundry facilities, an elevator, and a terrace
  • Onsite recreation includes a steam room, a sauna, and ski-in/ski-out access
  • Steps from Font-Romeu Ski Resort and Bolquere-Pyrenees 2000 Ski Resort
As a guest of Apart-Hôtel Le Pic de l'Ours, you'll find an indoor pool, ski-in/ski-out access, a spa tub, and a sauna. A terrace, an arcade/game room, and ski storage are also featured at Apart-Hôtel Le Pic de l'Ours.

Languages

English, French, Italian, Polish, Spanish

Property amenities

Ski

  • Close to skiing
  • Ski-in/ski-out access
  • Ski storage
  • Downhill skiing on site

Pool/Spa

  • Indoor pool
  • Sunloungers
  • A hot tub
  • Sauna
  • Steam room

Family friendly

  • Free cot/infant bed
  • Playground

Kitchenette

  • Fridge
  • Stovetop
  • Microwave
  • Dishwasher
  • Cookware/dishes/utensils
  • Coffee/tea maker

Bathrooms

  • Shower
  • Towels provided

Entertainment

  • 80-inch flat-screen TV with satellite service
  • Games room

Outdoor areas

  • Terrace
  • Balcony or patio

Laundry

  • Laundry facilities

Comfort

  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Step-free path to entrance
  • Wheelchair-accessible (with limits)

Services and conveniences

  • Housekeeping (weekly)
  • Luggage storage
  • Virtual front desk
  • Banquet hall

Location highlights

  • Near the boardwalk
  • In the city centre
  • In the mountains

Things to do

  • Archery on site
  • Horse riding nearby
  • Hiking/biking trails nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 51 rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 7:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open Monday - Sunday (8:00 AM - noon) and Monday - Sunday (4:00 PM - 7:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
A virtual front desk provides assistance to guests

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 300.00 per stay
  • A tax is imposed by the city: EUR 0.94 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned
This property's front desk is open during the following times:
  • Monday - Sunday: 8:00 AM - noon
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 7:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. A virtual front desk provides assistance to guests.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Apart-Hôtel Pic l'Ours House Font-Romeu-Odeillo-Via
Apart-Hôtel Pic l'Ours House
Apart-Hôtel Pic l'Ours Font-Romeu-Odeillo-Via
Apart-Hôtel Pic l'Ours
Apart Le Pic De L'ours
Apart-Hôtel Le Pic de l'Ours Residence
Apart-Hôtel Le Pic de l'Ours Font-Romeu-Odeillo-Via
Apart-Hôtel Le Pic de l'Ours Residence Font-Romeu-Odeillo-Via

Apart-Hôtel Le Pic de l'Ours Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 26 out of 85 reviews" "
Rating 8 - Good. 27 out of 85 reviews" "
Rating 6 - Okay. 20 out of 85 reviews" "
Rating 4 - Poor. 10 out of 85 reviews" "
Rating 2 - Terrible. 2 out of 85 reviews" "

7.4/10

Cleanliness

7.8/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

8/10 Good

Antoine

Liked: Property conditions & facilities
Thé place near the télécabines
Stayed 6 nights in Jan 2024

10/10 Excellent

Trevor

Travelled with family
Liked: Cleanliness, room comfort
Stayed 20 nights in Oct 2023

4/10 Poor

Katie

Travelled with family
Liked: Cleanliness
Disliked: Room comfort
Good location, but very uncomfortable and dreary
Location is great for the cable car, and reception staff are really friendly. However, we were really uncomfortable during our stay and it was a dreary experience: - Rock hard beds - Low watt, cold-white lightbulbs were really depressing choice, giving the room a very grey and dingy feel. - WiFi didn't work. - Our "balcony" was just the public corridor with a table and chairs piled up for occasional use. Looked like some rooms were better than ours though - e.g. better lighting, better views, and private balconies. So we may have just been very unlucky. (Although the awful mattresses alone would be enough to stop us returning - regardless of lighting etc.) We booked a "Delux Comfort" room - is was very far being either.
Stayed 2 nights in Jan 2022

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Good overall
Good place, we had a beautiful view from appt A5-7. It is a bit concerning that there is only one elevator for the entire A building during peak time you have to wait
Stayed 3 nights in Aug 2021

4/10 Poor

Michel

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Do-it-yourself stay....if you like that
The location across from the télécabine for skiing, hiking, etc., the booking and check-in process were a good start. The staff was friendly, an extensive booklet with useful information was provided. After that, it went downhill. The place isn’t a hotel but a kind appartement in the mountains kind of thing. The walls and general condition are bad, the room didn’t have a bed(!) but you had to convert the sofa into two beds. The room wasn’t heated when we go in (later after skiiing) and it took forever getting warm. The shower only had a small soap (bring your shampoo). You had the sheets to make your own bed and have to undo the sheets and towels, take out the garbage to avoid a 40€ extra fee. The bed which is not a bed wasn’t comfortable. The tv didn’t work. Basically, you have to do everything yourself. Bring your toolbox just in case. Avoid it!
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very convenient for skiing, being immediately across the street from the telecabine. It’s centrally located so exploring the town is also easy. Our two bedroom apartment was spacious, clean and comfortable. The kitchen is well equipped and some other bits of equipment are available upon request from the reception.
Stayed 2 nights in Dec 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Great location
Location is perfect for skiing as it is just opposite the ski lift. Be aware that reception is only open during limited hours though.
Stayed 3 nights in Jan 2019

6/10 Okay

Michelle, Massachusetts

Liked: Cleanliness, staff & service, property conditions & facilities
Pretty nice
Apartment was clean and spacious and staff very nice. Great location for hiking and exploring. Kitchen stocked with dishes but no dish soap. Parking garage was scary- dark and empty and I would not go to get my car alone.
Stayed 1 night in May 2018

4/10 Poor

nick

Liked: Staff & service
Disliked: Property conditions & facilities

8/10 Good

Elodie

Travelled with family
Liked: Room comfort
Résidence très bien située à Font Romeu
Résidence dans le centre ville, face à la télécabine des Airelles Nous étions 5 adultes/2 enfants POSITIF : -Emplacement -Espace et Aménagement de l'appartement (cuisine, salon spacieux avec 2 canapé lit tiroir, 2 chambres, 2 salles de bains, terrasse) -Accès piscine chauffée (quelques degrés de plus serait agreable!), hammam et Sauna. -Le Calme -Salle de jeux pour enfants (plus pour les petits) -Accès direct de l'appartement à la terrasse extérieure -Bonne literie dans les chambres (canapé lit tiroir dans le salon moins confortable). -Cuisine bien aménagée et équipée -Parking sous terrain NEGATIF : -Parking sous terrain mal indiqué de l'extérieur -Le personnel à l'accueil pas très agréable, nous sommes arrivés 15min avant fermeture certes mais un sourire n'aurait pas été de trop (nous avons bien compris qu'elles avaient envie de rentrer chez elle...). -La télévision ne fonctionnait pas à notre arrivée (décodeur HS et télécommande en très mauvais état). Le nouveau directeur est venu lui même le lendemain effectuer le changement, Mr très agréable. -Ménage moyen : poussière et propreté douche/baignoire à améliorer -La robinetterie cuisine/salle de bain à changer -Le matériel de ménage à changer : balai usé, serpillière du balais espagnol très sale avec mauvaise odeur, aspirateur très sale et qui n'aspire quasiment plus -WiFi quasiment inexistante Tous ces détails ne sont pas à la hauteur d'une Résidence 4 étoiles, dommage car l'établissement à du potentiel !
Stayed 2 nights in Mar 2024

10/10 Excellent

Annie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nous avons beaucoup apprécié la situation de l’appartement et la superbe vue du balcon.
Stayed 3 nights in Mar 2024

6/10 Okay

Sabrina

Travelled with family
Disliked: Cleanliness, room comfort
L'hôtel n'est pas au niveau de ses 4*
Emplacement 10/10 face au télécabine et en pleins centre. Pratique pour se déplacer a pieds. Un place de parking dans le sous terrain de l'hôtel est comprise dans le prix de la chambre, un petit plus confortable. Appartement spécieux mais vétuste. Entretien a revoir et propreté médiocre. Le canapé lit se transforme en deux lits une place, mais nous dormions dedans avec mon mari car nous avons laisser la chambre a notre petite fille qui se couche plus tôt que nous. Pas du tout confortable. La piscines était trop froide pour nous, et le sol et les douches étaient très sale. J'en attend plus d'un 4*, cette hotel n'est plus du tout au niveau de ses étoiles.
Stayed 3 nights in Feb 2024

8/10 Good

Julien

Travelled with family
Liked: Cleanliness, room comfort
Super emplacement
Séjour agréable, résidence très bien placée au pied du telecabine et en plein centre du village, assez calme. Piscine et espace sauna hammam agréable. Parking pratique sous la résidence. Appartement suffisamment spacieux et fonctionnel mais un peu vieillots, pannes diverses intervenus en cours de séjour (lumières, fuite robinet cuisine, pb lave vaisselle …) Un seul ascenseur pour la résidence, ne pas être pressé. Personnel agréable et serviable.
Stayed 7 nights in Feb 2024

4/10 Poor

L

Travelled with family
Disliked: Cleanliness
Très moyen pour le prix
Nous avons dû laver toute la vaisselle. La cuisine et salle de bain n’étaient pas bien nettoyées. Le lave vaisselle était bouché . Les néons dans la salle de bain et cuisine ne marchaient pas. La seule chose positive est l emplacement, idéal pour skier et le parking couvert. La piscine était froid et nous n avons pas pu l’utiliser.
Stayed 5 nights in Feb 2024

10/10 Excellent

Carole

Travelled with family
Liked: Cleanliness, room comfort
Super séjour avec mes enfants. On reviendra !! Petit bémol l’eau de la piscine trop froide et réseau internet à revoir sinon très bien merci à l’équipe.
Stayed 3 nights in Feb 2024

4/10 Poor

Linda

Travelled with family
Disliked: Cleanliness, amenities
Nous avons été accueilli par une charmante dame qui était à l’écoute mais malheureusement l’état des chambres est déplorables la vaisselle était sale, la salles de bain et toilettes n’en parlons pas ! J’ai eu peur de dormir la bas l’état des drap déplorables il y avait des cheveux à je ne sais qui et niveau réseaux c’est terrible nous étions couper du monde le premier jours car la wi-fi ne fonctionne pas et pas de 4g nous avons fini par avoir de la wifi un jour plus tard ! Les appareils électriques comme la télé date de mathusalem !Sauna, hamam, piscine attraction pour les enfants ! Les règles ne sont pas respectées l’hygiène encore moins et les enfants sont laissé à l’abandon un peu partout donc si vous venez dans l’optique de vous relaxer et passer un moment chill oubliez
Stayed 3 nights in Feb 2024

2/10 Terrible

walid

Liked: Cleanliness
Disliked: Room comfort
Le client paye la femme de ménage !!!!
Le service à l’accueil est rarement présent vu le manque d’effectif… un seul ascenseur il faut attendre 5 min à chaque fois pour monter à sa chambre, le wifi qui marche pas. On m’a facturé 50 euro pour le nettoyage de chambre alors qu’on a nettoyé la chambre avant de partir, quand j’ai appelé pour m’expliquer on m’a dit c’est pour les poubelles !!! Descendre un sac de poubelle pour 50 euro !!!! Et comment ça se fait que c’est le client qui paye la femme de ménage !!!!!
Stayed 3 nights in Feb 2024

8/10 Good

Laurent

Stayed 4 nights in Feb 2024

8/10 Good

Alexandre

Liked: Cleanliness, room comfort
Stayed 7 nights in Dec 2023

4/10 Poor

Emilie

Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Aug 2023

10/10 Excellent

Fabien

Travelled with partner
Liked: Amenities, property conditions & facilities
appartement situé au centre de font romeu. parking au sous-sol. piscine annoncé 26 alors quelle n est pas au dessus de 20. hammam et sauna. terrasse plein sud, problème car elle est ajourée, donc on reçoit les saletés du voisin du dessus. équipements de l appartement top, même si tout n est pas propre.
Stayed 11 nights in Aug 2023

6/10 Okay

Olga

Travelled with family and small children, Travelled with pets
Disliked: Property conditions & facilities
La recepcionista muy amable , se entra demasiado tarde la entrada las 16h y se deja demasiado de pronto, para dormir los colchones son muy incómodos súper duros , la hora de entrada muy tarde y salida del alojamiento demasiado de temprano. Está limpio y la ubicación está muy bjen
Stayed 2 nights in Apr 2023

2/10 Terrible

Anthony

Travelled with family and small children, Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Propreté catastrophique, erreur de caution prélevée, personnel pas agréable.
Stayed 3 nights in Mar 2023

10/10 Excellent

alain

Stayed 2 nights in Mar 2023

8/10 Good

Sébastien

Travelled with family and small children
Liked: Amenities
Nous avons apprécié la proximité avec les télécabines et la place du marché de noel. L'appartement était confortable mais pas très propre à notre arrivée (pas d'alèse sur les matelats et oreillers)
Stayed 7 nights in Feb 2023