Wards Hotel

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Wards Hotel

Bar (on property)
Lobby lounge
Premium bedding, desk, laptop workspace, cots/infant beds
Reception
Reception

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Housekeeping
  • Parking included
  • Free WiFi
  • Restaurant
  • Business services

Explore the area

Map
39 Earls Avenue, Folkestone, England, CT20 2HB
  • Lower Leas Coastal Park
    7 min walk
  • Keppels Bar
    7 min walk
  • Folkestone Central Station
    10 min walk
  • Manston (MSE-Kent Intl.)
    48 min drive

Room options

Double Room

  • Sleeps 3
  • 1 Double Bed

Executive Room

  • Sleeps 3
  • 1 Double Bed

Twin Room

  • Sleeps 3
  • 2 Twin Beds

Basic Double Room, 1 Double Bed

  • Sleeps 3
  • 1 Double Bed

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About this property

Wards Hotel

Hotel in Folkestone with a restaurant and a bar
This smoke-free hotel features a restaurant, a bar/lounge, and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Additionally, wedding services, a garden, and a lobby fireplace are onsite. Housekeeping is available once per stay.
Wards Hotel offers 10 accommodations with complimentary bottled water and coffee/tea makers. Accommodations have separate sitting areas and include desks and dining tables. Beds feature premium bedding. 30-inch flat-screen televisions come with digital channels.

Bathrooms include bathtubs or showers with rainfall showerheads, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

During your stay at Wards Hotel, you're just a quick walk from Lower Leas Coastal Park. Free WiFi in public areas, free self parking, and a restaurant are available.
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Services include a porter, luggage storage, and wedding services
  • 12 minutes by car from Dover Western Docks Cruise Terminal and 15 minutes from Dover Castle
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Wards Hotel also features multilingual staff, a garden, and a fireplace in the lobby. Limited free parking is available on a first-come, first-served basis.

This 3-star Folkestone hotel is smoke free.

Earls Restaurant - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Languages

Czech, English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking

Food and drink

  • 1 restaurant
  • 1 bar

Restaurants on site

  • Earls Restaurant

Family friendly

  • Cots/infant beds (surcharge)
  • Dining table
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Front-desk safe

Guest services

  • Daily housekeeping
  • Front desk (limited hours)
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Deep-pile carpet in room
  • Upper floors accessible by stairs only
  • Wheelchair-accessible (may have limits)

More

  • Fireplace in reception
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Bed sheets
  • Cots/infant beds (surcharge)
  • Fan
  • Heating
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bath or shower
  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 30-inch flat-screen TV
  • Digital channels

Food and drink

  • Coffee/tea maker
  • Dining table
  • Free bottled water

More

  • Desk
  • Laptop-friendly workspace
  • Separate sitting area

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 6 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 20

Special check-in instructions

The front desk is open daily from 3:00 PM - 9:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 15.0 per day.
  • Cribs (infant beds) are available for GBP 10.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: GBP 20 (subject to availability)
  • Crib (infant bed) fee: GBP 10.0 per day
  • Rollaway bed fee: GBP 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted
Cashless transactions are available
The front desk at this property is open daily from 3:00 PM - 9:00 PM.
Guests arriving after 6 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Property is also known as

Wards Folkestone
Wards Hotel
Wards Hotel Folkestone
Wards Hotel Hotel
Wards Hotel Folkestone
Wards Hotel Hotel Folkestone

Wards Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 76 out of 172 reviews" "
Rating 8 - Good. 67 out of 172 reviews" "
Rating 6 - Okay. 19 out of 172 reviews" "
Rating 4 - Poor. 4 out of 172 reviews" "
Rating 2 - Terrible. 6 out of 172 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Michael

Liked: Cleanliness, staff & service, room comfort
Convenient stop over
A good stop over for the tunnel with free parking.
Stayed 1 night in Sep 2024

10/10 Excellent

Dominic

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Verified traveller

Business traveller
Liked: Amenities
Disliked: Staff & service, property conditions & facilities
terrible service, no staff
Stayed 1 night in Sep 2024

10/10 Excellent

Ricky

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2nd Stay Central and good staff
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disappointed
Comfort good enough, friendliness good enough but service at mealtimes leaves a lot to be desired. Had a dinner with our family which, despite us being the only ones there, took a long time ! Waiting 45-60 mins for meal to arrive is not acceptable. Breakfast next day was the same (and we never did get our cereal) Staffing levels need to be looked at.
Stayed 2 nights in Aug 2024

8/10 Good

j

Liked: Cleanliness, room comfort
Good nights stay
Positives : lovely features , good size room , comfortable bed , nice table for working , comfortable arm chairs . Parking available. Negatives : not that we’re fat but a little tight getting into the shower. Some of the finishing / decorating in bathroom and crack repair in bedroom could be a lot neater . Very warm night and fan appreciated but a little squeaky !! We also struggled with door but think there’s a knack to it .
Stayed 1 night in Aug 2024

8/10 Good

Shane

Liked: Cleanliness
Nice location. Friendly staff
Stayed 3 nights in Aug 2024

8/10 Good

Douglas

Stayed 1 night in Aug 2024

6/10 Okay

Nicola

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Jul 2024

8/10 Good

Jan

Stayed 1 night in Jul 2024

10/10 Excellent

Helena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

RUSSELL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Simone

Stayed 1 night in Jun 2024

2/10 Terrible

Harry

Stayed 1 night in Jan 2024

8/10 Good

Gina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Ray

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice friendly staff👍
Stayed 1 night in Sep 2023

10/10 Excellent

Richard

Stayed 1 night in Sep 2023

8/10 Good

Michele

Stayed 1 night in Sep 2023

8/10 Good

Ray

Stayed 1 night in Sep 2023

6/10 Okay

Valerie

Stayed 1 night in Sep 2023

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
A one night stop over en route to France. The staff were incredibly friendly and the bar and restaurant were very nice . A lovely place to stay .. will definitely use again . Also had English wines by the glass … looking forward to my next trip out if Folkestone ..
Stayed 1 night in Sep 2023

10/10 Excellent

Sara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, modern and the staff were very helpful. Location was great.
Stayed 2 nights in Sep 2023

10/10 Excellent

Christopher

Stayed 1 night in Sep 2023