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Portland Hotel

2.5 star property

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Photo gallery for Portland Hotel

Bar (on property)
Beach
Bar (on property)
View from property
Room

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Parking included
  • Breakfast available
  • Housekeeping
  • Free WiFi
  • Restaurant

Explore the area

Map
2/4 Langhorne Gardens, Folkestone, England, CT20 2EA
  • Leas Cliff Hall
    ‪1 min walk‬
  • Folkestone Harbour
    ‪14 min walk‬
  • Folkestone Beach
    ‪18 min walk‬

Room options

View all photos for Basic Suite, Ensuite

Room

Basic Suite, Ensuite

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Executive Double Room, Ensuite

Executive Double Room, Ensuite

Executive Double Room, Ensuite

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room, Ensuite

Room

Superior Double Room, Ensuite

  • Sleeps 2
  • 1 Double Bed

View all photos for Basic Double Room, Ensuite

Basic Double Room, Ensuite

Basic Double Room, Ensuite

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room, Ensuite

Standard Double Room, Ensuite

Standard Double Room, Ensuite

  • Sleeps 2
  • 1 Double Bed

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Front of property

OYO The Southcliff Hotel

  • Parking included
  • Free WiFi
  • Business services
  • Housekeeping
3.7 out of 5, Good, (927)
The price is €61
for 1 room
includes taxes & fees
8 Apr - 9 Apr
OYO The Southcliff Hotel

About this property

Portland Hotel

Hotel in Folkestone with a restaurant and a bar
This smoke-free hotel features a restaurant, a bar/lounge, and a computer station. Free WiFi in public areas and free self parking are also provided. Other amenities include a garden and multilingual staff assistance.
Portland Hotel offers 11 accommodations. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
During your stay at Portland Hotel, you're just a quick walk from Leas Cliff Hall. Free WiFi in public areas, free self parking, and a restaurant are available.
  • Free WiFi and wired Internet in some public areas
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Breakfast is offered for a fee
  • Amenities include a computer, a multilingual staff, and a terrace
  • 12 minutes by car from Port Lympne Wild Animal Park and Gardens and 12 minutes from Dover Western Docks Cruise Terminal
  • Pets welcome for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A terrace, multilingual staff, and karaoke are also featured at Portland Hotel. Limited free parking is available on a first-come, first-served basis.

This Folkestone hotel is smoke free.

Portland Hotel has a restaurant on site.

Languages

English, French, German, Polish, Romanian, Spanish, Welsh

Property amenities

Internet

  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free offsite parking
  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Breakfast available for a fee
  • A bar/lounge
  • A restaurant

Things to do

  • Karaoke

Conveniences

  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Computer station

Outdoors

  • Garden
  • Terrace

Accessibility

  • No lift

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability

Check-out

Check-out before 11:00 AM

Pets

  • Pets: GBP 10.0

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: GBP 10.0

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Portland Folkestone
Portland Hotel Folkestone
Portland Hotel Folkestone
Portland Folkestone
Hotel The Portland Hotel Folkestone
Folkestone The Portland Hotel Hotel
The Portland Hotel Folkestone
Portland Hotel
Portland
Hotel The Portland Hotel
The Portland Hotel
Portland Hotel Hotel
Portland Hotel Folkestone
Portland Hotel Hotel Folkestone

Portland Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 34 out of 149 reviews
Rating 8 - Good. 64 out of 149 reviews
Rating 6 - Okay. 30 out of 149 reviews
Rating 4 - Poor. 12 out of 149 reviews
Rating 2 - Terrible. 9 out of 149 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

jason

Travelled with family
Liked: Cleanliness, staff & service, amenities
Very friendly staff.
Stayed 1 night in Aug 2024

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value hotel
Great staff and welcome. Seems to be going through a renovation. Very warm room with no air con but it is an old building with limited options.
Stayed 1 night in Jul 2024

6/10 Okay

Steve

Travelled with family
Liked: Cleanliness, staff & service
We have stayed at the Portland for a few years now, among other places in Folkestone. The rooms are a good size and have a good feel to them. The staff are very accommodating but their adjoining (Skuba bar), seemingly takes presidency over all else! Although they host a good selection of bands and DJ’s etc. it does get very busy, Loud and out of control at times!
Stayed 3 nights in Jul 2024

2/10 Terrible

Joanne

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Caroline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and efficient welcome. Nice, comfortable room.
Stayed 1 night in Jun 2024

6/10 Okay

Darren

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Hotel was conveniently located for what we wanted, however shower was damaged and rusty in areas with pubes in the shower tray , damp patch on the bedroom wall
Stayed 1 night in Jul 2023

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy access, clean tidy room, good shower, good location for travel to Dover, very nice walking spot, only thing stopping a max rating is no food on the Monday night
Stayed 1 night in Sep 2022

10/10 Excellent

Barrie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room great tele lovely tea
Stayed 1 night in Sep 2022

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

8/10 Good

Andrea

Liked: Cleanliness, staff & service, room comfort
1 night stay before Eurotunnel crossing
Check-in was not in the hotel, but in the adjoining bar. I had to wait while customers of the bar were served drinks, but once I got someone’s attention, the correct member of staff was called and he was very helpful, giving information about parking and even offering to carry my bag up to the third floor. In the room everything was set up to make the stay enjoyable, with tea and coffee making facilities and even a biscuit. Towels and complimentary shampoo and shower gel were laid out on the bed, even with a little chocolate - a very nice touch. Unfortunately no hotel can guarantee good and considerate behaviour from all their guests. So I was woken up at 1 am by other guests having a falling out and shouting swear words at each other. I stayed for one night to save the worry about getting to the Channel Tunnel on time and have a good night’s sleep before continuing the journey on the continent. The first was achieved, the second not so much, but not really the fault of the hotel.
Stayed 1 night in Sep 2022

2/10 Terrible

Simone

Stayed 1 night in Sep 2022

10/10 Excellent

Leanne

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2022

10/10 Excellent

Nigel

Stayed 1 night in Jul 2022

8/10 Good

Emerson

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

8/10 Good

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2022

8/10 Good

Patrick

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is a budget hotel that we used for one-night stays on our way to & returning from France. No frilss but clean and functional with very helpful and friendly staff. We will use it again.
Stayed 1 night in Jun 2022

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities
My stay
Staff were mored than helpful....The property needs a good overall tidy and revamp.....
Stayed 1 night in Jun 2022

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was clean.
Stayed 1 night in Jun 2022

4/10 Poor

James

Stayed 1 night in Jun 2022

10/10 Excellent

Nursel

Stayed 1 night in May 2022

10/10 Excellent

Patrick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A budget hotel but excellent value for money. Very helpful staff.
Stayed 1 night in May 2022

4/10 Poor

Kendall

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Not as stated
Rooms mixed up and then never got the actual room we booked. Lovely young man on reception was so apologetic and gave us a round of drinks to apologise. The bathroom was absolutely freezing. Bed comfy but creaky and actual bedroom toasty however, the noise was awful and we struggled to sleep as could hear every single movement from room above and other rooms plus outside (bin men arrived at 0517 hours) Such a shame as the communication with hotel was excellent and they happily moved our dates due to covid. We booked two rooms as were coming down with friends and they had a standard room and we booked a superior room and were promised we would get the room we booked. Shame my email was replied to after we returned. The bar was lovely and young man running it on the night tried his best
Stayed 1 night in Dec 2021

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 1 night in Jun 2021

8/10 Good

MISS ELIZABETH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service - help as requested
Covid, lockdown, difficult times for all. The service I got was good I requested a downstairs room if possible which I was given due to cancellation. I couldn`t fault the hotel or the staff, I stayed for a short night only, due to commitments.
Stayed 1 night in Dec 2020

8/10 Good

Stuart

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2020