Mercure Florianópolis

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mercure Florianópolis

2 restaurants, breakfast served, international cuisine
2 restaurants, breakfast served, international cuisine
Indoor pool, open 7:00 AM to 10:00 PM, pool loungers
2 restaurants, breakfast served, international cuisine
Pet-friendly

Reviews

8.0 out of 10

Very good

Popular amenities

  • Parking available
  • Breakfast available
  • Bar
  • Pool
  • Gym
  • Room service

Explore the area

Map
Rodovia Admar Gonzaga 600, Florianópolis, SC, 88034-000
  • Hospital SOS Cárdio de Florianópolis
    18 min walk
  • Santa Catarina State University
    20 min walk
  • Federal University of Santa Catarina
    4 min drive
  • Florianópolis (FLN-Hercílio Luz Intl.)
    23 min drive

Room options

Standard Apartment, 1 Double Bed

  • 24 sq m
  • Sleeps 3
  • 1 Double Bed

Standard Apartment, 2 Single Beds

  • 24 sq m
  • Sleeps 3
  • 2 Twin Beds

Deluxe Suite, 1 King Bed

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

Executive Apartment, 2 Single Beds

  • Sleeps 3
  • 2 Twin Beds

Standard Room, 2 Double Beds

  • 21 sq m
  • Sleeps 4
  • 2 Double Beds

Executive Apartment, 1 Queen Bed

  • Sleeps 3
  • 1 Queen Bed

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About this property

Mercure Florianópolis

Hotel with 2 restaurants, steps from Florianópolis Botanical Garden
Along with 2 restaurants, this smoke-free hotel has an indoor pool and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite. Housekeeping is available on request.
Mercure Florianópolis offers 176 air-conditioned accommodations with minibars and safes. Premium cable television is provided. Rooms have partially open bathrooms. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Mercure Florianópolis, you're just a quick walk from Florianópolis Botanical Garden. You'll find features like free WiFi in public areas, plus 2 restaurants and an indoor pool. Some of the pet-friendly amenities this property offers include food and water bowls and litter boxes.
  • Free WiFi
  • Enjoy international cuisine while dining at Bella Luna Restaurante
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a gym and bike rentals
  • Steps from Florianópolis Botanical Garden and a 4-minute drive from Ademir Rosa Theater
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls and litter boxes
Mercure Florianópolis offers its guests a children's pool, an indoor pool, and a fitness center. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A 24-hour business center and 7 meeting rooms are available. Event space at this hotel measures 10118 square feet (940 square meters) and includes a conference center. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Mercure Florianópolis. Parking is available for a fee.

This 3.5-star Florianópolis hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 10:00 AM and on weekends from 6:30 AM to 10:30 AM.
Bella Luna Restaurante - This restaurant specializes in international cuisine and serves breakfast only. Guests can enjoy drinks at the bar.
Garapuvu Café & Bistro - This bistro specializes in international cuisine. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Languages

English, French, German, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Covered self parking on site (BRL 30 per night)
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking

Food and drink

  • Buffet breakfast available for a fee 6:00 AM–10:00 AM on weekdays and 6:30 AM–10:30 AM on weekends: BRL 47 for adults and BRL 47 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • Bella Luna Restaurante
  • Garapuvu Café & Bistro

Things to do

  • Bike rentals
  • Children's pool
  • Fitness centre
  • Indoor pool

Family friendly

  • Baby bath
  • Children's pool
  • Corner/local shop
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Corner/local shop
  • Lockers available

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • 24-hour business centre
  • Conference centre (10118 square feet of space)
  • Meeting rooms - 7

Outdoors

  • Garden
  • Picnic area
  • Pool sunloungers
  • Terrace
  • Vegetable garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Step-free path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • 100% renewable energy
  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Beach towels
  • Biodegradable coffee stirrers
  • Comprehensive recycling policy
  • Couples dining
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding

Bathroom

  • Bathroom (partially open)
  • Eco-friendly toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • TV channels
  • Premium channels
  • TV

Food and drink

  • Minibar

More

  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: BRL 222
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: BRL 222
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: BRL 70 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 33 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls and litter boxes are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately BRL 47 for adults and BRL 47 for children
  • Covered self parking fee: BRL 30 per night
  • Pet fee: BRL 70 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: BRL 222 (subject to availability)
  • Late check-out fee: BRL 222 (subject to availability)
  • Service fee: BRL 2.5 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and access to the heated pool
This property accepts credit cards, debit cards, and cash
Long-term renters welcome
This property uses solar and geothermal energy, plus a grey water recycling system
Front desk staff will greet guests on arrival.

We should mention

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.
  • Pool access available from 7:00 AM to 10:00 PM.
  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Florianopolis Hotel Mercure
Florianopolis Mercure
Hotel Mercure Convention Florianopolis
Mercure Convention Florianopolis
Mercure Florianopolis Convention
Mercure Florianopolis Convention Hotel
Mercure Florianopolis Hotel
Mercure Hotel Florianopolis
Mercure Florianopolis Convention Brazil
Mercure Florianopolis Convent
Mercure Florianópolis Hotel
Mercure Florianópolis Florianópolis
Mercure Florianopolis Convention Hotel
Mercure Florianópolis Hotel Florianópolis

Mercure Florianópolis Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 190 out of 554 reviews" "
Rating 8 - Good. 206 out of 554 reviews" "
Rating 6 - Okay. 101 out of 554 reviews" "
Rating 4 - Poor. 34 out of 554 reviews" "
Rating 2 - Terrible. 23 out of 554 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

marcos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Desapontador!
Reservei uma estadia para meus pais na suíte Deluxe, e fiquei muito desapontada. Primeiramente com o serviço, já que não deram informações básicas de como acessar a internet ou de como usar o cartão para abrir a porta do quarto, ainda mais se tratando de um casal de idosos. Fiquei surpresa de saber que ninguém sequer os acompanhou até o quarto, e além disso tiveram que pagar estacionamento, algo que não estava escrito em nenhum lugar no momento que paguei a hospedagem. Achei um absurdo pagar quase $700 reais em uma noite em um hotel 4 estrelas e não receber o mínimo de um bom atendimento e suporte, além disso o quarto tinha manchas nas paredes e não estava bem higienizado. Também me surpreendeu não ter banheira no banheiro, achei que era algo comum de se esperar em uma suíte Deluxe de um hotel desse porte. Não recomendo para ninguém!
Stayed 1 night in Oct 2023

8/10 Good

Rafael

Stayed 2 nights in Aug 2023

8/10 Good

Julia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good location. A reported 3-4 star hotel should have hair dryers in all rooms, had to go downstairs to get one as no one would bring to me. Overall just ok.
Stayed 1 night in Jan 2023

10/10 Excellent

Cristina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

8/10 Good

Charles

Stayed 1 night in Jul 2022

8/10 Good

Pedro Sjoblom

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2022

4/10 Poor

JOSE CARLOS

Stayed 1 night in Jan 2022

2/10 Terrible

Vanderlei

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Despreocupados com os clientes em tempos
Foi muito ruim, secador do banheiro não funcionava. Para falar com a recepção tive que ligar do meu celular no telefone do hotel, as chamadas dos quartos não atendem. Box do banheiro entupido, tivemos que mudar de quarto. Nenhuma presteza em agilizar os serviços.
Stayed 2 nights in Dec 2021

6/10 Okay

monica cristina de

Stayed 3 nights in Dec 2021

8/10 Good

NAUSSEN

Stayed 1 night in Dec 2021

8/10 Good

Maraike

Stayed 2 nights in Dec 2021

8/10 Good

EDERSON

Stayed 1 night in Dec 2021

6/10 Okay

Luiz Carlos

Travelled with family
Liked: Property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

10/10 Excellent

Paulo

Stayed 1 night in Nov 2021

10/10 Excellent

Delcio

Stayed 1 night in Nov 2021

8/10 Good

Rosane

Stayed 3 nights in Oct 2021

6/10 Okay

Renata

Stayed 3 nights in Oct 2021

10/10 Excellent

Gustavo

Stayed 4 nights in Oct 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

10/10 Excellent

Rudi

Stayed 4 nights in Oct 2021

10/10 Excellent

Elizandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel me surpreendeu!
Maravilhoso hotel me surpreendeu! Funcionários atenciosos e equipe do café da manhã me constrangeram com o atendimento top! Café maravilhoso, quarto perfeito! Amei a piscina aquecida!
Stayed 1 night in Oct 2021

6/10 Okay

Rosana

Stayed 1 night in Oct 2021

8/10 Good

Miguel

Stayed 1 night in Oct 2021

2/10 Terrible

AGNALDO

Stayed 2 nights in Sep 2021