Private host

Hotel Tepeu

2.0 star property

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Photo gallery for Hotel Tepeu

Living area
Living area
Living area
Family Room
Living area

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • 24/7 front desk
  • Air conditioning
  • Housekeeping
  • Free WiFi

Explore the area

Map
Calle Al Caracolito 8010, Flores, Peten, 17029
  • Maya Mall
    ‪17 min walk‬
  • Flores Dock
    ‪3 min drive‬
  • Las Guacamayas Biological Station
    ‪3 min drive‬
  • Flores (FRS-Mundo Maya Intl.)
    ‪10 min drive‬

Room options

Deluxe Double Room

  • Sleeps 4
  • 2 Double Beds

Family Room

  • Sleeps 5
  • 2 Double Beds and 1 Twin Futon

Standard Room

  • Sleeps 2
  • 1 Queen Bed

Similar properties

About this property

Hotel Tepeu

Hotel in Flores with a 24-hour front desk and an outdoor pool
This hotel features an outdoor pool, a 24-hour front desk, and a garden. WiFi in public areas is free. Bathrooms are shared.
Hotel Tepeu offers 30 air-conditioned accommodations with hair dryers and ceiling fans. Beds feature down comforters. This Flores hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Guests have access to shared bathrooms. Bathrooms include showers with rainfall showerheads. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool.
During your stay at Hotel Tepeu, you'll be within walking distance of Central Park. You'll find features like free WiFi in public areas and an outdoor pool.
  • Free WiFi (speed: 25+ Mbps)
  • Take a swim in the outdoor pool
  • 14 minutes by foot from Central Park and a 2-minute drive from Lake Petén Itzá
Hotel Tepeu offers its guests an outdoor pool and a garden. Public spaces have free WiFi.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Things to do

  • Outdoor pool
  • Stereo

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden

Accessibility

  • No lift

Room amenities

Bedroom

  • Down comforter

Bathroom

  • Detached shared bathroom
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

More

  • Air conditioning
  • Ceiling fan

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.

Property is also known as

Hotel Tepeu Hotel
Hotel Tepeu Flores
Hotel Tepeu Hotel Flores

Hotel Tepeu Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 31 out of 48 reviews
Rating 8 - Good. 12 out of 48 reviews
Rating 6 - Okay. 5 out of 48 reviews
Rating 4 - Poor. 0 out of 48 reviews
Rating 2 - Terrible. 0 out of 48 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
We stayed there for 2 nights! They were doing a little construction close to our room while we were there so that's the only reason I would hold a star back, other then that it was great! The facilities are gorgeous! No complimentary breakfast either just do you no.
Stayed 2 nights in Dec 2024

8/10 Good

Vijayalakshmi

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
This looks to be a relatively new hotel. The staff was nice. There is only hot water on floors one and three. There were a million mosquitos in our room. It was a bit challenging to communicate since the staff did not know English that much. They also did not have that many vegetarian options.
Stayed 1 night in Dec 2024

8/10 Good

Miguel

Stayed 1 night in Dec 2024

10/10 Excellent

Cindy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful. It's a hidden gem in an area that is not developed yet. It's not on the island of flores but it is walkable distance (if you don't mind walking) or it's a short cab ride. The staff was courteous and very professional. I was always greeted with a smile. All the staff members I interacted with always went above and beyond to assist me. I was amazed by the quality of the service. My room was clean, beds were comfortable. The reataurant on site was good. I honestly have no complaints, all my needs were met and considering the rating I was pleasantly surprised. The site and the room were as pictured. I highly recommend this place.
Stayed 3 nights in Dec 2024

10/10 Excellent

Paola, Orem

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hidden Gem! I found this hotel in TikTok and stayed 3 nights with family The staff was so kind, friendly and respectful I’ll definitely stay here on my next visit to Tikal!
Stayed 1 night in Dec 2024

10/10 Excellent

Kenta

Stayed 1 night in Dec 2024

10/10 Excellent

José

Stayed 5 nights in Nov 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Ursula

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Antonio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrific new hotel with outstanding service
Had a lovely stay at this hotel with my family late August as a base to visit Tikal. The hotel was new, clean and very comfortable. Also enjoyed dinner at their on-site restaurant on a couple of occasions - we were impressed by the service and extra attention given to us by the staff - particularly by Sergio and Jose - thank you for being so nice to us. Overall, we enjoyed our stay here and will return when we visit Tikal and Guatemala again.
Stayed 2 nights in Aug 2024

10/10 Excellent

Hernan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended! The staff is extremely friendly and accommodating, food is delicious, rooms are spacious and spotless. Lovely facilities, can't wait to come back to Flores and stay at Tepeu again.
Stayed 1 night in Sep 2024

6/10 Okay

Dane

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
We booked this hotel because of the amenities- pool, breakfast, and enough beds for our family. We knew it was a ways out from the tourist area of Flores, but what no reviews said is that it is basically in the village. Within 5 seconds of leaving the hotel lobby we were witnessing pigs mating on the side of the dirt road. It is a luxury hotel in the middle of a less fortunate community. This hotel is a long hot 30 minute walk to Isla de Flores, so be prepared either to sweat and eat a lot of tuk tuk fumes, or pay for transport. A couple other complaints were: at check-in they informed us our room booking did NOT in fact include the free breakfast, but no info as to why. We had a mix of indifferent and great service from staff while we were here. The “twin bed” in our room that we paid extra for and enticed us to stay was a couch that not even our ten year old could fit on comfortably. The air conditioning and fan were wonderful and reliable, but the bathroom had a strange double window set up that could not be closed and had no bug screen so we were inundated with mosquitoes. The pool was great, but we could not use it because of a photo shoot the first day, and it closes at 8:00 so you need to hustle back from your tourist activities to swim. Otherwise the hotel is clean and nice, and compared to other hotels we stayed in during our Guatemalan trip, A/C is a game changer. If you are looking to spend time on Isla de Flores, though, stay closer.
Stayed 2 nights in Aug 2024

10/10 Excellent

Wilfredo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful place to stay ❤️ 💖 I really recommend love it
Stayed 2 nights in Aug 2024

10/10 Excellent

Ricardo, Arabi

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly
Stayed 4 nights in Aug 2024

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very modern and clean. The staff were very friendly. Will stay there again.
Stayed 2 nights in Jul 2024

8/10 Good

Kyler

Stayed 2 nights in Jul 2024

6/10 Okay

Dina

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
El lugar donde se encuentra el hotel no es el mejor, pero el hotel está nuevo, muy bien decorado y muy limpio. Que el barrio huela mal es un problema, aunque me parece, es tema de la ciudad, no del hotel. El personal, muy amable, me cambiaron de habitación cuando llegué y comenté que mi habitación no tenía ventanas y olía a humedad y desagüe. Me pusieron en una habitación mucho mejor. Sin embargo... siento que para los US$80 que pagué... la relación calidad/precio no es tan espectacular. Bueno, overall, para pasar una noche. Ah... niños corriendo en el área común y haciendo ruido.
Stayed 1 night in Jun 2024

10/10 Excellent

Vilma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Hakan

Stayed 1 night in Jun 2024

10/10 Excellent

Nathanael

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Once inside it was an incredible property with a wonderful staff. We enjoyed ourselves. Outside the property you were far enough away from restaurants and Flores Island you couldn't walk. The surrounding market was a little shady, too. I would stay there again though.
Stayed 2 nights in May 2024

10/10 Excellent

Carlos Alejandro, Nuevo Cuscatlan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bonita propiedad y tienen todo el esmero de hacer las cosas bien.
Stayed 2 nights in May 2024

10/10 Excellent

Maria

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was amazing.. the staff was great. A gem in an unlikely location. Although there was no other hotel like it around, it was a 5-7 minute drive to the Island of Flores where all the night life and restaurants are. Would definitely come again.
Stayed 2 nights in Apr 2024

10/10 Excellent

Gisela

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is very modern and clean. Easy to communicate with them through WhatsApp. Hotel has complimentary transportation. They picked us up and dropped us off to the airport. They also drove us to Isla Flores at no cost. This was very convenient and safe, as I was traveling with my kids.
Stayed 1 night in Mar 2024

8/10 Good

Pablo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lindo, agradable y con buen servicio al cliente
Muy amables, el hotel súper limpio, la comida muy rica y además ofrecen movilización a Flores y el Aeropuerto, el único tema es que no todas las habitaciones tienen agua caliente para bañarse. Todo lo demás excelente.
Stayed 2 nights in Dec 2024

8/10 Good

Luis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024