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Hotel Maya Internacional

3.0 star property

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Photo gallery for Hotel Maya Internacional

Breakfast, lunch, dinner served; international cuisine
Pool
Breakfast, lunch, dinner served; international cuisine
Pool
Lake view

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Gym
  • Pet-friendly
  • Breakfast available
  • Room service
  • Laundry

Explore the area

Map
Calle Litoral del Lago, zona 0, Flores, Peten, 1001
  • Maya Mall
    ‪2 min walk‬
  • Central Park
    ‪5 min walk‬
  • Lake Petén Itzá
    ‪8 min walk‬
  • Flores (FRS-Mundo Maya Intl.)
    ‪20 min walk‬

Room options

View all photos for Standard Single Room

Standard Single Room

Standard Single Room

  • 15 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • 20 sq m
  • Sleeps 1
  • 2 Double Beds

View all photos for Junior Suite Double

Junior Suite Double

Junior Suite Double

  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 Twin Bed

View all photos for Junior Suite Single

Junior Suite Single

Junior Suite Single

  • Sleeps 1
  • 1 Double Bed

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  • Parking included
  • Free WiFi
4.0 out of 5, Very good, (466)
The price is €84
for 1 room
includes taxes & fees
8 Mar - 9 Mar
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About this property

Hotel Maya Internacional

Beach fun, near Maya Mall
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a business center, and conference space.
Hotel Maya Internacional offers 28 air-conditioned accommodations, which are accessible via exterior corridors and feature hair dryers and ceiling fans. Rooms open to balconies. Cable television is provided.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
During your stay at Hotel Maya Internacional, you're just a quick walk from Maya Mall. Enjoy features like free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance, and wedding services
  • Onsite recreation includes a gym
  • Steps from Maya Mall and 5 minutes by foot from Central Park
  • Airport shuttle service available for a fee
  • Dogs welcome for free (restrictions apply)
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and meeting rooms.

WiFi is free in public spaces. A fitness center, a terrace, and gift shops/newsstands are also featured at Hotel Maya Internacional. An airport shuttle (available on request) is available for a fee.

This 3-star Flores hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:30 AM to 10:30 AM.
Onsite venue - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • On-site parking includes off-street options
  • Return airport shuttle (surcharge) from 6:00 AM to 9:30 PM
  • Airport shuttle on request

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6:30 AM–10:30 AM: USD 8-11 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Fitness centre

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall

Guest services

  • Daily housekeeping
  • Dry-cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace

Spa

  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Accessible airport shuttle
  • Upper floors accessible by stairs only
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Ceiling fan

Bathroom

  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 14-inch TV
  • TV channels

Food and drink

  • Local meal delivery service

More

  • Access via exterior corridors

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 6:00 AM - 9:30 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • Pets are welcome and stay free
  • Only dogs are allowed
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 8 to 11 per person
  • Airport shuttle fee: USD 3 per person (one-way)
  • Airport shuttle fee per child: USD 3 (one-way), (from 1 to 4 years old)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Hotel Maya Internacional offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 6:00 AM - 9:30 PM.
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7:00 AM to 9:00 PM.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation.

Property is also known as

Hotel Maya Internacional
Hotel Maya Internacional Santa Elena
Maya Internacional
Maya Internacional Santa Elena
Hotel Maya Internacional Guatemala/Santa Elena
Maya Internacional ta Elena
Hotel Maya Internacional Hotel
Hotel Maya Internacional Flores
Hotel Maya Internacional Hotel Flores

Hotel Maya Internacional Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 19 out of 61 reviews
Rating 8 - Good. 22 out of 61 reviews
Rating 6 - Okay. 12 out of 61 reviews
Rating 4 - Poor. 4 out of 61 reviews
Rating 2 - Terrible. 4 out of 61 reviews

8.2/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Brad

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 3 nights in Jul 2024

8/10 Good

Lilian

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything we really enjoyed our stay
Stayed 2 nights in Apr 2024

10/10 Excellent

Stephen

Stayed 1 night in Jan 2024

2/10 Terrible

Eddie

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an old hotel that may had seen better days. The room looked poor. The hotel itself is worn down and you can't even pay for transport to the airport with a card (debit/credit), they only accept cash.
Stayed 1 night in Dec 2023

2/10 Terrible

José

Stayed 3 nights in Jan 2024

10/10 Excellent

Christopher

Travelled with family, Travelled with group
Liked: Property conditions & facilities
Stayed 2 nights in Oct 2023

10/10 Excellent

CAROLINA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2022

8/10 Good

richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean comfortable, nicely appointed room. Amazing shower fill with tropical plants. Good food, view of the lake and Flores from the restaurant area (try the PideTurk with shrimp and curry). Adjacent to helicopter pad for trip to El Mirador.
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No
Stayed 3 nights in Jun 2021

2/10 Terrible

Verified traveller

Stayed 2 nights in Feb 2021

6/10 Okay

Verified traveller

Travelled with family
Liked: Property conditions & facilities
Disliked: Staff & service, amenities
Las instalaciones son bellas, pero el personal es completamente incompetente, no saben absolutamente nada de servicio al cliente. Es decepcionante ya que el hotel es bello y podría ser una gran experiencia.
Stayed 4 nights in Dec 2020

8/10 Good

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
It is a small hotel, really close to the lake very nice to have the meal in the restaurant.
Stayed 2 nights in Jun 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
We paid for 4 people and the beds were super small and they were super unfriendly I hated it!!! Food was too expensive and not great
Stayed 2 nights in Dec 2018

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cute Room
The hotel was beautiful and somewhat cozy. It rained during our stay and our room flooded a bit. The rooms have a muggy scent. The beds aren’t super comfy, but they worked for the days we were there. We stayed in the 3 bed rooms.
Stayed 2 nights in Aug 2018

8/10 Good

marco, Maryland usa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Like the location, view of lake, sauna, natural area. DID NOT LIKE, to many critters in the room (spiders, small geckos) requested to check in 30 minutes earlier do to a long distance trip, I was told to pay extra for the 30 minutes, while other hotels allowed me to check in two ours early. food price was very expensive.
Stayed 2 nights in Aug 2018

10/10 Excellent

Madeleine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly
The staff was attentive
Stayed 1 night in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended by frequent traveler
Beautiful place, short walk over bridge to Flores island (close to walk but far enough away that the booming activities of Flores were not right next to us, so it was like having our own oasis just to the side of all the zany Flores activities. Spent hours on peaceful patio. Food was terrific. Staff accommodated a late check out when flight was delayed.
Stayed 2 nights in Jan 2018

10/10 Excellent

daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable, nice atmosphere
The hotel is nice. The staff were pleasant, the room was clean. Has a balcony which is always a bonus. A drawback is the bathroom that faces the outside walkway to the rooms people passing by can hear what is happening in there. If you want to get a taxi to Flores Isla walk to the mall and get into a tuk tuk it is much cheaper than booking a taxi from the hotel.

8/10 Good

Kerry, Idaho

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quaint hotel, really close to the airport
This quaint small hotel very near the airport was fun. The room was clean and comfortable. Good clean bathroom. Great hot shower with soap and shampoo. Good breakfast, nice litlle resaurant on site

8/10 Good

Christopher, San Diego

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place even in a bad situation!
Hurricane Earl trashed everything, power, water, wifi and cable. Not Hotels fault, staff did a great job at making things as best as could be under the conditions. Most everything was operating after a couple days. Nice, friendly hospitable staff,good food friendly relaxed environment, thank you for making a bad situation a good stay at your hotel!

10/10 Excellent

Ella, New York

Liked: Cleanliness, staff & service, room comfort
Great hotel close at the lake
This is a wonderful hotel that only take less than 10 mins from the airport. The views are great, foods are good as well.

10/10 Excellent

Byron L., Los Angeles, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
This was our home base for our trip to the Mayan Pyramids, it was about 4 blocks away from the docks where you can hire a boat to show you around the lake. Amazing location and scenery, the condition of the hotel can use some improvement but it was still an enjoyable experience. The staff were attentive and the locals were friendly, an unforgettable trip nonetheless.

10/10 Excellent

Jenny F, Detroit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2 day stay in Flores with trip to Tikal
We came up to Flores on our way to Belize. Met a wonderful family at Semuc Champay they suggested to stay at this hotel and it was fabulous. The front desk service was amazing and very pleasant. The room was clean and spacious and had a killer view of the lake. We took a day trip to Tikal and it was amazing. We def recommend to stay here.