Hotel Casona del Lago

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Casona del Lago

Land view from property
View from property
Front of property
Breakfast, lunch, dinner served; pool views
Triple Room

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Pool
  • Parking included
  • Laundry
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
Calle Litoral, Flores, Peten, 1010
  • Maya Mall
    3 min walk
  • Central Park
    4 min walk
  • Lake Petén Itzá
    7 min walk
  • Flores (FRS-Mundo Maya Intl.)
    8 min drive

Room options

Twin Room

  • 20 sq m
  • Sleeps 2
  • 2 Double Beds

Panoramic Double Room

  • Lake view
  • Sleeps 2
  • 2 Double Beds

Single Room, 1 King Bed

  • 18 sq m
  • Sleeps 2
  • 1 King Bed

Panoramic Single Room

  • Lake view
  • Sleeps 2
  • 1 King Bed

Panoramic Twin Room

  • 20 sq m
  • Lake view
  • Sleeps 2
  • 2 Queen Beds

Standard Single Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Standard Double Room

  • Sleeps 2
  • 2 Double Beds

Triple Room

  • 22 sq m
  • Sleeps 3
  • 3 Double Beds

Similar properties

About this property

Hotel Casona del Lago

Lakefront hotel with a 24-hour front desk and an outdoor pool
Along with an outdoor pool, this hotel has a restaurant and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a conference center, a business center, and conference space.
Hotel Casona del Lago offers 48 air-conditioned accommodations with safes and hair dryers. 32-inch flat-screen televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

This Flores hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

Children under 10 years old are not allowed in the swimming pool without adult supervision.

During your stay at Hotel Casona del Lago, you're just a quick walk from Maya Mall. Features include free WiFi in public areas and free self parking, plus an outdoor pool.
  • Free WiFi
  • Free self parking
  • Enjoy pool views while dining at Las Ninfas
  • Take a swim in the outdoor pool
  • Services include free grocery shopping service, dry cleaning/laundry, and tour or ticket assistance
  • Just a 3-minute walk from Maya Mall and 4 minutes by foot from Central Park
  • Airport shuttle service available for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business center and a meeting room are available.

A computer station is on site and WiFi is free in public spaces. An outdoor pool, a terrace, and multilingual staff are also featured at the business-friendly Hotel Casona del Lago. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Flores hotel.

Las Ninfas - Overlooking the pool, this restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
A complimentary grocery shopping service is offered and room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Las Ninfas

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Free food shopping service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre
  • A meeting room

Outdoors

  • Terrace

Accessibility

  • Lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Ceiling fan

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • TV channels

More

  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Casona del Lago

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 11 years old and younger stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: GTQ 50.70 per person
  • Airport shuttle fee per child: GTQ 50.70

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Hotel Casona del Lago offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding. Children may not be eligible for free breakfast.
  • Pets and service animals are not allowed on site.

Property is also known as

Casona del Lago
Casona del Lago Santa Elena
Hotel Casona del Lago
Hotel Casona del Lago Santa Elena
Casona Del Lago Flores
Hotel Casona Lago Santa Elena
Hotel Casona Lago
Casona Lago Santa Elena
Casona Lago
Hotel Casona del Lago Hotel
Hotel Casona del Lago Flores
Hotel Casona del Lago Hotel Flores

Hotel Casona del Lago Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 115 out of 201 reviews" "
Rating 8 - Good. 64 out of 201 reviews" "
Rating 6 - Okay. 13 out of 201 reviews" "
Rating 4 - Poor. 6 out of 201 reviews" "
Rating 2 - Terrible. 3 out of 201 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Korynth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Korynth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Bertha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place , quiet , delicious breakfast with a view
Stayed 1 night in Sep 2024

10/10 Excellent

JOSE

Liked: Cleanliness, staff & service, property conditions & facilities
Great location.
Stayed 3 nights in Jul 2024

10/10 Excellent

Sergio

Stayed 1 night in Aug 2024

10/10 Excellent

HOMERO

Liked: Cleanliness, staff & service, property conditions & facilities
Service and Staff were very good.
Stayed 3 nights in Aug 2024

10/10 Excellent

Norman, Spanish Lookout

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Prime location by the lake
Stayed 1 night in Aug 2024

10/10 Excellent

Filadelfo

Travelled with partner
Liked: Amenities
Todo
Stayed 4 nights in Jun 2024

6/10 Okay

Carlos

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

8/10 Good

Jacinto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really like the style of the building, for seniors should be assigned rooms easy to get in...not to much stairs...
Stayed 2 nights in Jun 2024

8/10 Good

Raul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Amy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended
The staff was very helpful. The view of the lake was awesome. The hotel was quiet and peaceful overall. We could hear loud club music from another hotel or restaurant nearby but I was still able to sleep. An easy 10 minute walk to restaurants on Flores island. They let us check out late which was very helpful. Would recommend this hotel to anyone!
Stayed 1 night in Apr 2024

10/10 Excellent

laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing! Especially Milton and Herbert!
Stayed 2 nights in Apr 2024

2/10 Terrible

Carol

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Stayed 4 nights in Mar 2024

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property lake front.
Stayed 1 night in Feb 2024

8/10 Good

Kristina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely location across from Flores.
Stayed 2 nights in Feb 2024

6/10 Okay

Lesley

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
Hotel was ok but the rooms are old. Granny bedding and coverlets for pillow cases. Pillows old and thin. Sheets are old. Hot water took forever. No English speaking staff which was odd for a tourist area. Decent location but that part of town is not very clean.
Stayed 1 night in Feb 2024

10/10 Excellent

Heyler

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect place for our stay. The place is very clean and the staff is super friendly. Easy walking to Isla de Flores. Highly recommend this hotel.
Stayed 2 nights in Nov 2023

10/10 Excellent

Monica, Fresh Meadows

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place. It’s better than the pictures.
Stayed 2 nights in Aug 2023

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 3 nights in Aug 2023

10/10 Excellent

Nader

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and well kept. Front desk managers we accommodating . I check out left my luggage and came back after a day at Tikal . I was able to get a room to rest and shower before my flight back to Guatemala City. I enjoyed Flores it was a small town with traditional sites and souvenirs- I ate at a few places - very reasonable- the hotel front desk always gave me average pricing for taxied, tok told and any local price I needed.
Stayed 1 night in Jul 2023

10/10 Excellent

Henry

Stayed 2 nights in Jun 2023

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023

10/10 Excellent

Jaime, las Vegas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023