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4.3 out of 5
Very good!
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Executive Double Room Single Use

Bed Count 1 Queen Bed Maximum Occupancy 1 Max

Superior Double Room With Sofa-Bed

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Classic Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Classic Double Room with Extra Bed

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Executive Double or Twin Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Classic Double Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

UNAHOTELS Vittoria Firenze ratings based on 18 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for UNAHOTELS Vittoria Firenze

Everyone (10) Couples (4) Family (2)
2 out of 5
The hotel does not feel like 4 stars compared to others we have been to: Had to ask for the wifi code which is normally given automatically, no water bottle opener in the room, no coffee or tea in the room, safe was not working, charge for parking although they have ample space and this is the first thing we were told when we arrived. We waited until the end of the breakfast for the cappuccino to arrive etc. Management needs a wake up call there!

Posted by on 31 Dec 2022

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Comment from Hotel Management

14 Jan 2023 by Francesco Marzola General Manager

Dear Guest,We regret for your report.Unfortunately, due to the higher temperature than the seasonal average and the presence of the river Arno, we registered many mosquitos this winter. Immediately, we act with sprays to try to reduce the discomfort.Our staff is always at disposal of all our guests during the stay in case of report. There is no kettle in the room but we can provide it on request. Otherwise we have a bar open until late in the evening.The cost of parking is communicated at the time of check-in and allows to leave your car in complete safety and always have it available. The rate is in line with the prices charged by other hotels and private car parkings in this area of Florence.We’re sorry for the wait at breakfast and for not having made you perceive the quality normally appreciated by our guests. We treasure of your review to put a focus on the quality of the services and implement the actions needed to improve every day. We send you ourBest regards Francesco MarzolaGeneral Manager

5 out of 5
Sehr schön und praktisch

Posted by on 9 Nov 2024

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Comment from Hotel Management

10 Nov 2024 by Francesco Marzola - General Manager

Dear Stefan,Thank you for your review.We hope to see you again soon in Florence.Best RegardsFrancesco MarzolaDirector

4 out of 5

Posted by on 7 Sep 2024

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Comment from Hotel Management

10 Sep 2024 by Francesco Marzola

Dear Lukas,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Francesco MarzolaGeneral Manager

4 out of 5

Posted by , from Schoenenbaumgarten on 11 Sep 2023

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Comment from Hotel Management

29 Sep 2023 by Francesco Marzola Direttore

Gentile Ospite,Grazie per la sua valutazione!Siamo contenti che abbia trascorso un piacevole soggiorno con noi.Sper di poterla accogliere nuovamente in occasione del suo prossimo soggiorno a Firenze.Saluti da tutto lo staff!Francesco MarzolaDirettore

5 out of 5

Posted by on 6 Mar 2023

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Comment from Hotel Management

28 Mar 2023 by Francesco Marzola - Direttore

Gentile Ospite,Grazie mille per la valutazione positiva!Siamo contenti che la sua esperienza di soggiorno sia stata positiva.Spero di poterla accogliere nuovamente in occasione del suo futuro soggiorno a Firenze.Saluti da tutto il nostro staff!Francesco MarzolaDirettore

5 out of 5
Bel établissement près du centre (15 min à pied). La chambre décorée de manière originale et très spacieuse ( 3 personnes). Jolie terrasse pour un apéro, adresse a retenir

Posted by on 24 Jul 2021

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Comment from Hotel Management

24 Jul 2021 by Francesco Marzola Direttore

Cher hote, Merci pour votre evalutaion positive! Nous sommes très contents que vous avez apprecié votre experience à l'Unahotels Vittoria. Nous esperons de vous revoir pour un prochain séjour à Florence. Cordialement, Francesco Marzola Directeur

3 out of 5
Personal freundlich. Das Zimmer gross, das Bett gut. Aber das Zimmer ist unpraktisch eingerichtet, bettlampen funktionierten nicht, Teppich am Boden, bei der Dusche funktionierte nur die Regendusche, nicht die normale Brause, Garderobe mit wenig Bügeln und fast keine Ablagefläche Essen: beim Frühstück wenig Auswahl, fast keine frische Produkte

Posted by on 31 Jul 2019

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Comment from Hotel Management

6 Aug 2019 by Francesco Marzola - Direktor

Sehr geehrter Kunde, Vielen Dank für Ihren Kommentar. Ich bedaure, dass Sie das Zimmer nicht geschätzt haben. Unser Frühstücksbuffet bietet eine große Auswahl an Kuchen, die direkt von unseren Mitarbeitern zubereitet werden, Salate, Bio- und glutenfreie Produkte, Fleisch, Käse und einige warme Speisen. Ich hoffe, Sie in unserem Unahotels Vittoria wieder begrüßen zu dürfen. Freundliche Grüße, Francesco Marzola Direktor

4 out of 5

Posted by on 4 Jun 2019

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Comment from Hotel Management

5 Jun 2019 by Francesco Marzola General Manager

Dear Guest, I would like to thank you for having spent some of your time to score your stay at UNAHOTELS Vittoria Firenze. I hope to see you again at UNAHOTELS Vittoria Firenze, I send you my best regards. Francesco Marzola General Manager UNAHOTELS Vittoria Firenze

5 out of 5
Belle situtation à 20 minutes à pied du centre. Parking fermé pour véhicule pour 20 euros la nuit. Super petit déjeuner. Rien à redire. Cartier calme.

Posted by on 28 Oct 2018

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Comment from Hotel Management

31 Oct 2018 by Francesco Marzola Direttore

Cher hôte, Je désire Vous remercier pour avoir laissé Votre avis sur l'UNA Hotel Vittoria. J’espère que Vous serez de nouveau notre hôte, et je Vous envoie mes meilleures salutations.

3 out of 5
Huoneessa ei ollut roskakoria. Suihkun vettä oli hankala säätää, välillä liian kuumaa, välillä liian kylmää.

Posted by , from Oulu on 27 Oct 2018

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Comment from Hotel Management

30 Oct 2018 by Francesco Marzola

Dear Guest, Thank you for leaving your opinion about our UNA Hotel Vittoria. We regret if your stay hasn't been completely positive. Our staff is always at disposal to assist all our guests and to make their stay comfortable. I hope to welcome you again for your next stay in Florence. Best regards, Francesco Marzola General Manager

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.