Hotel Centrale

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Centrale

Junior Suite
Free daily full breakfast
Lobby sitting area
Reception
Lobby sitting area

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Breakfast included
  • Parking available
  • Pet-friendly
  • Room service
  • Laundry

Explore the area

Map
Via dei Conti 3, Florence, FI, 50123
  • Historic Centre of Florence
    1 min walk
  • Piazza della Repubblica
    4 min walk
  • Cathedral of Santa Maria del Fiore
    4 min walk
  • Florence (FLR-Peretola)
    25 min drive

Room options

Double Room Single Use

  • 18 sq m
  • Sleeps 1
  • 1 Double Bed

Classic Triple Room, 1 Bedroom

  • 25 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Classic Double Room, 1 Double Bed

  • 18 sq m
  • Sleeps 3
  • 1 Double Bed

Junior Suite

  • 30 sq m
  • Sleeps 3
  • 1 Double Bed

Double Room, 1 Double Bed, City View

  • 20 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

Superior Double Room, 1 Double Bed

  • 26 sq m
  • Sleeps 3
  • 1 Double Bed

Classic Twin Room

  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

Similar properties

About this property

Hotel Centrale

Family-friendly Florence hotel in Duomo with free breakfast
This hotel features a bar/lounge, a snack bar/deli, and a 24-hour business center. Free full breakfast, free WiFi in public areas, and a free manager's reception are also provided. Other amenities include a conference center, a coffee shop/cafe, and valet parking.
Hotel Centrale offers 35 air-conditioned accommodations with minibars and espresso makers. Each accommodation is individually furnished and decorated. Memory foam beds feature Frette Italian sheets and premium bedding. A pillow menu is available. 40-inch flat-screen televisions come with satellite channels. Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and complimentary bottled water. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
The free breakfast at Hotel Centrale gets high marks from our customers. During your stay, you're just a quick walk from Historic Centre of Florence. Enjoy features like free WiFi in public areas and a free manager's reception, plus a bar. This property offers pet-friendly amenities like food and water bowls.
  • Free full breakfast served daily
  • Free WiFi
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Valet parking available for a fee
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Guests have great things to say about the location and the breakfast
  • Steps from Historic Centre of Florence and 4 minutes by foot from Cathedral of Santa Maria del Fiore
  • Airport shuttle service available for a fee
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Along with a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center, a meeting room, and coworking spaces are available. Event space at this hotel measures 2153 square feet (200 square meters) and includes a conference center. A library, multilingual staff, and tour/ticket assistance are also featured at the family-friendly Hotel Centrale. An airport shuttle (available 24 hours) is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Guests are served free full breakfast daily from 7:00 AM to 10:30 AM. The hotel hosts a free manager's reception daily.
Late night fare is available from 24-hour room service.

Languages

English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Valet parking on site (EUR 38 per day; includes in/out privileges)
  • Limited on-site parking
  • On-site parking options include a carport and a garage
  • Off-site parking within 656 ft (EUR 38 per day); discounts available
  • 24-hour return airport shuttle (surcharge)

Food and drink

  • Free full breakfast available daily 7:00 AM–10:30 AM
  • 1 coffee shop/cafe
  • 1 bar
  • Free daily reception
  • 24-hour room service
  • Coffee/tea in a common area

Family friendly

  • Babysitting (surcharge)
  • Children's games
  • Children's toys
  • In-room childcare (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Golf clubs
  • Golf privileges (optional)
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (2153 square feet of space)
  • Coworking spaces
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible (may have limits)

More

  • Couples dining
  • Romance packages available
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Frette Italian sheets
  • Heating
  • Hypo-allergenic bedding
  • Memory-foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 40-inch flat-screen TV
  • TV/satellite channels

Food and drink

  • Champagne service
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free newspapers (weekdays)
  • Guidebooks/recommendations
  • In-room massage
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Local maps
  • Phone
  • Restaurant dining guide
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: EUR 20 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 22 lbs per pet)
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 50 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 7.00 per person, per night, up to 7 nights

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 69 per vehicle (one-way, maximum occupancy 4)
  • Valet parking fee: EUR 38 per day (in/out privileges)
  • Nearby parking fee: EUR 38 per day (656 ft away)
  • Pet fee: EUR 20 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 50 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Hotel Centrale offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Centrale Florence
Centrale Hotel
Hotel Centrale Florence
Centrale Dimora Storica Florence
Centrale Dimora Storica Hotel
Relais Hotel Centrale Florence
Relais Centrale Florence
Relais Centrale
Hotel Centrale Hotel
Hotel Centrale Florence
Hotel Centrale Hotel Florence
Relais Hotel Centrale Residenza D 'Epoca

Hotel Centrale Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 588 out of 1001 reviews" "
Rating 8 - Good. 323 out of 1001 reviews" "
Rating 6 - Okay. 71 out of 1001 reviews" "
Rating 4 - Poor. 12 out of 1001 reviews" "
Rating 2 - Terrible. 7 out of 1001 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

CATHERINE

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Small unit- to be expected but not good use of space.
Stayed 3 nights in Sep 2024

10/10 Excellent

aelaf

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a great area. Center and close to main attractions, restaurants, shops, etc... And yet tucked in a quiet road we didn’t hear anything. It’s like a minute walk to the duomo and enjoyed the area very much. Someone played music every day we were on the area.
Stayed 2 nights in Sep 2024

10/10 Excellent

Howard

Stayed 1 night in Sep 2024

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooms and central location perfect for a short stay
Stayed 3 nights in Sep 2024

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were unique! Beds comfortable! Breakfast wonderful! Hotel staff very helpful!
Stayed 4 nights in Aug 2024

4/10 Poor

Linda

Travelled with group
Disliked: Staff & service, property conditions & facilities, room comfort
DISAPPOINTING CUSTOMER SERVICE
The location of the hotel is perfect and it's a lovely lobby. However, when we got into the room, it was excessively hot. We thought it just needed time for the AC to kick in. After an hour with no change, we called the desk and they assured us it was fine and they could control it from their end. I stressed to them that I suffer from SEVERE asthma and the heat was going to trigger that and make me sick. They said they understood and the AC would be on "shortly." A few hours later and nothing changed. When I went to talk to the front desk again, by this time it was the night staff who said oh the AC is broken in our room and they did not have another room to move us to, but they gave us a fan. I was so sick from the heat and my asthma. We were only staying one night. When i went to check out the next day, i was SHOCKED that they did not even offer to give a reduction or anything. When i asked them about it, they seemed suprised and said they needed to speak to the manager. 30 minutes later they did come back with 30%. While it was appreciated, the whole ordeal was really dangerous to my health and disappointing about their seemingly lack of care.
Stayed 1 night in Sep 2024

8/10 Good

Florence

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Fernando, chino hills

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente location!!!
Stayed 3 nights in Aug 2024

10/10 Excellent

Robyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was beautiful. It had a great breakfast every morning. Great location to everything.
Stayed 6 nights in Aug 2024

10/10 Excellent

Arnaldo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We love our room it was just perfect. We will definitely stay here again as we always do and will definitely recommend to other
Stayed 2 nights in Aug 2024

10/10 Excellent

susana

Travelled with family
Excellent staff. Room was great. Great air-conditioning
Stayed 3 nights in Aug 2024

10/10 Excellent

Aniket

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay! Close to everything 5 minute walk to train,duomo and anything you would want to see. Hotel rooms were spacious and clean. Will recommend this to anyone looking for a great luxury stay
Stayed 3 nights in Aug 2024

10/10 Excellent

Diana

Stayed 1 night in Aug 2024

10/10 Excellent

Fernando, chino hills

Travelled with family
Excelente service and location!!
Stayed 1 night in Aug 2024

10/10 Excellent

Joyce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

Conda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location and nice accommodations but avoid the extras. They said they would arrange transportation but they quoted 109 euros when Uber was 68 euros and they charged 7 euros for a Coke.
Stayed 2 nights in Aug 2024

10/10 Excellent

Abolfazl

Liked: Cleanliness, staff & service, property conditions & facilities
It is as if you are staying in a Renaissance mansion. The room was spacious and comfortable. The breakfast was great.
Stayed 3 nights in Aug 2024

10/10 Excellent

Bianca

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Very central to everything; restaurants, The Duomo, shopping, museums etc. The room we stayed in had a huge bathroom, very clean and the staff were helpful and wonderful. The only critique would be every time you leave your room, the air conditioning turns off (need your key in the room for it to run and you only get 1 key) and takes a bit for it to cool down again (we travelled in August during a heat wave).
Stayed 4 nights in Aug 2024

10/10 Excellent

Edwin

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very friendly staff and wonderful breakfast
Stayed 1 night in Aug 2024

10/10 Excellent

Collin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property overall, super helpful and friendly staff
Stayed 3 nights in Aug 2024

10/10 Excellent

Alisha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!
Stayed 3 nights in Aug 2024

10/10 Excellent

sumeetkumar, NEWTON

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location, great service, best breakfast, clean rooms. Will stay here again
Stayed 4 nights in Aug 2024

8/10 Good

Ganapathy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Clean. Only negative is air conditioning. Stays too cool. Hard to control the settings.
Stayed 1 night in Aug 2024

10/10 Excellent

Artsvik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location to most attractions which are in walking distance. Friendly staff clean room and good breakfast
Stayed 2 nights in Aug 2024