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Novella Italy

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December 2024
January 2025

Photo gallery for Novella Italy

Front of property
Individually decorated, individually furnished, desk, blackout curtains
Interior
Individually decorated, individually furnished, desk, blackout curtains
Shower, free toiletries, bidet, towels

Reviews

6.4 out of 10

Popular amenities

  • Free WiFi
    Free WiFi

Explore the area

Map
Via Guido Monaco 25, Florence, 50144
  • Historic Centre of Florence
    3 min walk
  • Fortezza da Basso
    8 min walk
  • Basilica of Santa Maria Novella
    12 min walk
  • Florence (FLR-Peretola)
    23 min drive

Room options

View all photos for Room, Shared Bathroom

Room, Shared Bathroom

Room, Shared Bathroom

  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room Single Use, 1 Double Bed, Shared Bathroom

Individually decorated, individually furnished, desk, blackout curtains

Double Room Single Use, 1 Double Bed, Shared Bathroom

  • 18 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Double Room, Shared Bathroom

Individually decorated, individually furnished, desk, blackout curtains

Double Room, Shared Bathroom

  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

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About this property

Novella Italy

Bed & breakfast in Florence, near Basilica of Santa Maria Novella
This smoke-free bed & breakfast features a refrigerator in a common area, express check-out, and free WiFi in public areas. Bathrooms are shared and housekeeping is available on request.
Novella Italy offers 3 accommodations with complimentary toiletries and fans. These individually decorated and furnished accommodations include desks. 42-inch flat-screen televisions come with cable channels.

Guests have access to shared bathrooms. Bathrooms include showers and bidets. This Florence bed & breakfast provides complimentary wireless Internet access. Housekeeping is provided on request.

During your stay at Novella Italy, you're just a quick walk from Historic Centre of Florence. Free WiFi in public areas is available.
  • Free WiFi
  • Amenities include a shared refrigerator
  • Within a 15-minute walk of Basilica of Santa Maria Novella and Piazza di Santa Maria Novella
As a guest of Novella Italy, you'll find express check-out and a refrigerator in a common area. Public spaces have free WiFi.

This Florence bed & breakfast is smoke free.

Languages

English, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Guest services

  • Housekeeping (on request)

Accessibility

  • This property does not have any lifts

More

  • Shared fridge
  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Fan
  • Heating

Bathroom

  • Bidet
  • Free toiletries
  • Shared bathroom
  • Shower
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • TV channels

More

  • Desk
  • Individually decorated
  • Individually furnished

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests must contact the property in advance for check-in instructions and lockbox information; access will be through a private entrance
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking

Access methods

Lockbox, private entrance

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 1 year old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 5.50 per person, per night, up to 7 nights

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property does not have a front desk. This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests must contact the property in advance for check-in information and lockbox information. Guests can access their accommodation through a private entrance.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child 1 year old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Novella Italy B&B Florence
Novella Italy B&B
Novella Italy Florence
Novella Italy Florence
Novella Italy Bed & breakfast
Novella Italy Bed & breakfast Florence

Novella Italy Reviews

Reviews

6.4
Rating 10 - Excellent. 26 out of 178 reviews" "
Rating 8 - Good. 58 out of 178 reviews" "
Rating 6 - Okay. 37 out of 178 reviews" "
Rating 4 - Poor. 30 out of 178 reviews" "
Rating 2 - Terrible. 27 out of 178 reviews" "

7.0/10

Cleanliness

6.8/10

Staff & service

6.2/10

Amenities

6.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

4/10 Poor

Ligia, CENTRAL ISLIP

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
I didn't like it does not have AC and share bathroom
Stayed 2 nights in Aug 2024

8/10 Good

Mukesh

Stayed 2 nights in Jun 2024

2/10 Terrible

Bruno

Travelled with partner
Disliked: Staff & service, amenities
The room is big, the towers were clean, pillows are low, the room was clean, however is really hot, the fan is not enough, for some reason there is too much noise at night. The shower was flooding, leaving the bathroom wet and smelly, and it is extremely small. Sharing the bathroom was a really bad experience as the check out is 10am, you will need to wake really early if you want to shower before leaving, I feel we shared the same bathroom as the owners. I asked the owner if we could check out a few minutes later than 10am, but the answer was No, even after explaining my situation I got no answer to my text message. I had to drop off the rented motorcycle before checking out and I got late because of the queue to use the bathroom and had to run back to do the check out at 10am, I just wanted a few minutes to organise myself instead of rushing back to get the luggage.
Stayed 2 nights in Jun 2024

6/10 Okay

Javkhara

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
For some reason you can’t use kitchen, it should be booked separately. Room seems empty no proper table.
Stayed 2 nights in May 2024

8/10 Good

Jackson

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As two young friends travelling we found it perfect for everything we needed. Self check in was convenient and everything was easy to access
Stayed 2 nights in May 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful, spacious room.
By the station so good location but was a little difficult to find. The room was huge and beautiful cannot fault the room apart from it could of had coffee/milk (only had a kettle in the corridor with flavoured tea) only a small negative though. This property is shared bathroom, shared between 3 rooms in total. The bathroom was a good size etc but pleaae be aware that you could have inconsiderate neighbours like we did who where very noisy at 2am coming in and were sprawled out very intoxicated in the bathroom for 45 mins approx even after being told we needed to use the bathroom. However this wasn't the hosts fault.
Stayed 2 nights in Mar 2024

4/10 Poor

Caleb

Stayed 1 night in Mar 2024

4/10 Poor

Esteban

Stayed 2 nights in Oct 2023

6/10 Okay

Laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is easily accessible from the train station and the self check in was very convenient. The shared bathroom was always clean and well maintained. The heat in Florence was about 40C and the fan was not strong enough to create some air circulation so the room would become extremely hot. About a 20 minute walk to Santa Maria di Fiore and right in front of public transit.

8/10 Good

Sachin

Liked: Cleanliness, staff & service, property conditions & facilities
Balcony is common with adjacent room

2/10 Terrible

Catherine

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
If you are traveling during summer time DO NOT stay here. It is so uncomfortably hot. We assumed this facility would have AC - it definitely doesn’t. Putting this is the description would go a long way. The owner was nice and provided another fan but that honestly did nothing. The only window we could open was south facing (the hottest window), because we left it open we could hear the noisy trolly all night, we couldn’t use the blackout drapes otherwise we would suffocate from the heat. It was pretty miserable. Simple things could be better: like the coffee being really poor processed quality and not having a hand towel in the bathroom. There was no desk or laptop working area as advertised.
Stayed 3 nights in Aug 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
B&B Cassia upgrade
We booked a room at Novella, but when we arrived we were informed that due to illness, we were going to have a room in a different place. That was fine with us, as we actually ended up being upgraded for no extra cost! We walked to the other location with the member of staff, who was very chatty and friendly. We had booked a room with a shared bathroom, but received a room with a private bathroom. Everything was clean and as it should be, and we even had a little balcony, which was lovely. We only stayed for one night, and everything was fine for us (and great considering the bargain price!), but the actual stay was in 'B&B Cassia'.
Stayed 1 night in Jun 2020

10/10 Excellent

Becca

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Budget Friendly and Super Enjoyable 😁
I really enjoyed this hotel. It was in a great location and had an adorable balcony. They even called us on our way to double check when we would check in 😃 We checked in late around 11 pm and it was fast and easy. It seemed as if there were no other guests so we had lots of privacy with the bathroom and very quiet surroundings. On a budget and for young people, this place was absolutely perfect. Sure, the buffet breakfast is just little snacks and a coffee pod- but it is better than nothing 😃 The mattress of the bed was the only con- it was very springy and thin. The receptionist (maybe even owner) was super sweet and allowed us to pay the tax through card on the last day after all because she didn’t want us to waste our travel time finding an atm. She let us check out as slowly as we wanted and told us there was no rush. She was informative and super sweet. She let us leave our luggage for the day as long as we wanted and even gave us a key to come back in. She was amazing 😊
Stayed 2 nights in Feb 2020

6/10 Okay

SNEH

Stayed 1 night in Oct 2019

8/10 Good

E

Stayed 3 nights in Oct 2019

6/10 Okay

R.

Travelled with family
Liked: Cleanliness, staff & service
The staff was very friendly and helpful. The breakfast was a big disappointment (it is actually not a breakfast but two "plastic snacs").
Stayed 2 nights in Sep 2019

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

4/10 Poor

Gary, Barnstaple

Travelled with group
Disliked: Amenities, property conditions & facilities
We booked 2 Single beds and were provided with a Double. The Continental breakfast consisted of a sweet croissant in a plastic wrapper .. and a coffee pod for a machine in the hallway.
Stayed 4 nights in May 2019

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Unfriendly owner, very disorganized. No TV in bedrooms and Buffet breakfast as advertised. Same towels for 3 nights.Outer window pane missing, inner window cannot close properly and freezing in the room. Continuous train noise, could only sleep for two hours. Filthy bath and clogged up shower head, which dribbles lukewarm water. Unreliable bathroom door lock, got locked in for 5 min until rescued. Terrible experience. Would not Recommend it. Should be one star rating, not three. Photos don't tally the experience. TOTAL DISASTER!
Stayed 3 nights in May 2019

8/10 Good

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Place
Good place near of the tourist sites.... and close to Santa Maria Novella station.
Stayed 2 nights in Apr 2019

2/10 Terrible

renyou

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
1. Owner charged us with cash since she said that the bank did not accept my Citi bank or Well Fargo bank credit cards. 2. Owen forbidden us to use tape water in chicken, only can use toilet room water to cook hot water. 3. Owner’s big family members shared the toilet and bath shower with three room guests. Very inconvenient. 4. All of windows could not be close, interfere sleep. 5. Seems not knowing how to speak politely. Owner’s attitudes are needed to improve.
Stayed 3 nights in Apr 2019

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
We stayed on a different floor and therefore a different hotel than what we booked. There were a lot more people on our floor and it was very noisy. The heater was leaking all over the floor in our room, but it was also freezing in the room with only the thinnest blanket on the bed. The woman working was very kind and gracious and warned us of the leaky heater (and towel trying to sop up the water), so her service was great. Breakfast was given to us the night before in our room, not buffet. The WiFi did not work in our room, we had to stand at the door to get anything to load. We did check in at 10:25 pm when they say nobody is at the front desk after 10 pm, however the page says you can still check in until midnight. Not sure why we stayed on a different floor in a different “hotel.” This place was one step up from a hostel. It was very cheap, so we understood you get what you pay for.
Stayed 1 night in Apr 2019

2/10 Terrible

Thilagavathy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The most terrible place I had stayed in my life 😡
We only stayed 2days but it was terrible experience. Didn’t have hot water the whole day on day 2. The bathroom and room don’t have proper lock and it’s was very difficult for us to lock. The coffee machine didn’t hv milk. And the worst part is we saw few bedbugs on the bed when we wakeup in each morning. (See pic) my advice please don’t go this place unless you are ok with all this.
Stayed 2 nights in Apr 2019

10/10 Excellent

Lenny

very clean and friendly staff
Stayed 3 nights in Nov 2018

6/10 Okay

Shaun

Liked: Staff & service, room comfort
Like some other reviews have mentioned, we were sent to another B&B 5 minutes down the road as there was obviously no space at Novella Italy. We managed to catch a glimpse of the rooms at Novella Italy when checking out and they looked really good in comparison to what we got which was rundown and dim. Just be aware of this when booking as you might not actually get to stay at Novella Italy. We were only there to sleep but we did feel abit misled. Will probably fork out more money on a hotel if we visit Florence again.
Stayed 2 nights in Nov 2018