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Lilium Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Lilium Hotel

Family Room
Reception
Front of property
Reception
Restaurant

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Pet-friendly
    Pet-friendly
  • Laundry
    Laundry
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning

Explore the area

Map
Via Fiume 17, Florence, FI, 50123
  • Historic Centre of Florence
    1 min walk
  • Central Market
    6 min walk
  • Fortezza da Basso
    6 min walk
  • Florence (FLR-Peretola)
    24 min drive

Room options

View all photos for Family Room

Family Room

Family Room

  • 25.0 sq m
  • Sleeps 6
  • 3 Twin Beds and 1 Twin Bunk Bed OR 1 Double Bed, 1 Twin Bed and 1 Twin Bunk Bed

View all photos for Classic Quadruple Room

Classic Quadruple Room

Classic Quadruple Room

  • 21 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Bunk Beds OR 4 Twin Beds

View all photos for Double or Twin Room

Double or Twin Room

Double or Twin Room

  • 14 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Triple Room

Triple Room

Triple Room

  • 18 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

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Room

Hotel Martelli

Breakfast included
Free WiFi
Air conditioning
Parking available
3.7 out of 5, Good, (630)
The price is €172
for 1 night
includes taxes & fees
7 Dec - 8 Dec
Hotel Martelli

About this property

Lilium Hotel

Tuscan-style Florence hotel in Santa Maria Novella with a bar
Along with a bar/lounge, this smoke-free hotel has a snack bar/deli and coffee/tea in a common area. Free WiFi in public areas and a free manager's reception are also provided. Other amenities include a business center, concierge services, and laundry facilities.
Lilium Hotel offers 7 accommodations with minibars and safes. Beds feature down comforters. LCD televisions are featured in guestrooms.

Bathrooms include showers, bathrobes, bidets, and hair dryers. This Florence hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

During your stay at Lilium Hotel, you're just a quick walk from Historic Centre of Florence. Features include free WiFi in public areas and a free manager's reception, plus a bar.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Steps from Historic Centre of Florence and 6 minutes by foot from Fortezza da Basso
  • Dogs welcome for a fee (restrictions apply)
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. Public spaces have free WiFi.

You'll find a business center on site. Multilingual staff, tour/ticket assistance, and a garden are also featured at Lilium Hotel.

This Tuscan-style Florence hotel is smoke free.

The hotel hosts a free manager's reception daily.

Languages

English, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee daily 7:30 AM–10:00 AM
  • 1 bar
  • Free daily reception
  • Coffee/tea in a common area

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • Concierge services
  • Daily housekeeping
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Business centre

Outdoors

  • Garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Down duvet
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Bidet
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • 32-inch LCD TV

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Desk
  • Mobile key entry
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 8 AM - 5:00 PM
Front desk staffed during limited hours
If you arrive at the property after hours, you'll need to check in at an alternate location: [Via Fiume 5 (Hotel Annabella)]

Access methods

Front desk (limited hours)

Pets

  • Pets: EUR 15 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 1 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 40.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 6.00 per person, per night, up to 7 nights

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: EUR 15 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 40.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 8 AM - 5:00 PM.
Guests arriving after hours will need to go to the following location to check in: Via Fiume 5 (Hotel Annabella)
Front desk staff will greet guests on arrival.
Property Registration Number IT048017A1VQGOYUOO

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Stella Mary Florence
Stella Mary Hotel
Stella Mary Hotel Florence
Lilium Hotel Florence
Lilium Florence
Lilium Hotel
Lilium Hotel Hotel
Lilium Hotel Florence
Lilium Hotel Hotel Florence

Lilium Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 31 out of 106 reviews" "
Rating 8 - Good. 52 out of 106 reviews" "
Rating 6 - Okay. 19 out of 106 reviews" "
Rating 4 - Poor. 2 out of 106 reviews" "
Rating 2 - Terrible. 2 out of 106 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jair

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect hotel for travelers. A walkable distance from main attractions and super close to the train station. Staff is awesome. Highly recommended
Stayed 1 night in Nov 2023

6/10 Okay

Jose Luis

Travelled with family
Liked: Cleanliness, staff & service
Good price. They can do better
Amazing location right next to the Train station. Very welcoming staff and Breakfast was very good. The room and bathroom smelled bad.
Stayed 2 nights in Aug 2023

6/10 Okay

Bing

Travelled with family
Liked: Amenities
They charge us before we were there without notice.
Stayed 2 nights in Jul 2023

8/10 Good

Christopher

Travelled with family
Liked: Cleanliness, staff & service
The close proximity to the train station is good and bad. Convenient, but brings a seedy feeling around the hotel/building. A homeless guy was sleeping, just outside the front gate to the building, as we left in the morning.
Stayed 1 night in Jul 2023

10/10 Excellent

NANCY

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

2/10 Terrible

Sri Divya Teja

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Service is terrible. We tried to check in at 8pm. There is no open reception. Every door is closed. No one is answering the phone. Waited 40 min at the door and reception came by with some other people. Seems reception is common for multiple hotels and she stays in a different hotel which was never mentioned nor contact details are provided. The room we got seemed to be the last one and later realized its the worst one. There is no attached bath for this room. This one has a bathroom down the hall and needs to carry a key to open and close it. Which is the same case for your room as well. The bathroom is not even clean. No bath soap or shampoo is provided. Brunch food is decent and in the mornings all doors are open and service is available for check-in. So beware if you are coming in late hours for check-in and be sure your room had an attached bath, not like us.
Stayed 2 nights in Apr 2023

10/10 Excellent

Fransiska

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2022

8/10 Good

Ruth

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Air condition turned off end of September so it was hot in the room, nice large room but very small old lift.
Stayed 2 nights in Oct 2019

8/10 Good

AP

Travelled with family
Liked: Staff & service, property conditions & facilities
Nice location, not far from the centre & train station; although not well signposted & insufficient amenities.
Stayed 5 nights in Sep 2019

8/10 Good

Morsal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is very close to the station which made it so easy for us to navigate to other cities. Also its walking distance to many attractions, there is a close by McDonalds and grocery store. Overall, really nice stay!
Stayed 2 nights in Aug 2019

8/10 Good

Pascal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2019

8/10 Good

Francis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location. Clean. Great staff............................. . ..
Stayed 2 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Great location, friendly staff big rooms. Good breakfast.
Stayed 2 nights in Dec 2018

10/10 Excellent

Edgar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location from the Il Duomo and to to the train station which is just around the corner. Staff was friendly and helpful!
Stayed 2 nights in Oct 2018

8/10 Good

crsgoh, singapore

Liked: Cleanliness, property conditions & facilities, room comfort
Convenient & spacious
Conveniently located near train station and supermarket and landmarks. Spacious and clean room. Sound proofing of room is not gd but the area is generally quiet.
Stayed 3 nights in Apr 2018

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
You get what you pay for...
The staff that helped us check in on the first day was very friendly and helpful. We think his name was Raj, but unsure. The hotel said they have air conditioning but it was broken when we were there. The room had a lot of mosquitoes. The bathroom was average, there was an area where there was lots of bug dropping on the ceiling. The bed was dirty, the floor was dirty and everything looked like it hasn’t been cleaned. The hotel looks like a very old beat up building and outdated but the price was decent .
Stayed 2 nights in Nov 2017

8/10 Good

Marcie, Drumheller, Alberta, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable
This hotel is nice and comfortable very close to the train station which was excellent we thought it would be noisier based on other reviews but it was not. Lilium was great walking distance to everything we wanted to see. We stayed for two days and it was sufficient.
Stayed 2 nights in Oct 2017

8/10 Good

Ildiko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location!
Location was excellent right next to Santa Maria Novella station.. breakfast was a avarage/ok with cold cuts, sweet pastries, however receptionists could have had a bit better English to communicate with clients.. overall I would say I liked my stay at Lilium hotel..
Stayed 3 nights in Oct 2017

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Florence
Internet was really good, helpful and friendly staff, good breakfast choices. At checkin they gave us a pouch with TV remote, adapter, room control remote and mosquito repellant plug. This was great for keeping everything organized. Also enjoyed having kettle with tea assortment in room.
Stayed 4 nights in Sep 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel but construction noises impossible!
Great location 2 mins from the train station and 10 mins to the Duomo. Good clean rooms for the price. Only downside is there was serious construction going on upstairs with drilling and hacking noises that woke us up from 8am in the morning. Impossible to find any peace or rest with the noise, even the staff looked like they had enough of the noise.
Stayed 1 night in Sep 2017

6/10 Okay

Virot

Liked: Cleanliness
Simple stay
The hotel was well located near the train station. Room we got wasn't the room as in the pictures. The bathroom was too small.
Stayed 3 nights in Aug 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Really nice front desk staff. Breakfast was standard, nothing too over the top, but we didn't go hungry. Can't beat the location right beside the train station and steps away from all of the main attractions.
Stayed 2 nights in Jul 2017

8/10 Good

Manon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2017

8/10 Good

Toh Soon

Liked: Cleanliness, property conditions & facilities
Good location. Room condition ok but a bit small.
Overall is good. Near main train station, very convenient. I would recommend for those who wants to have trip in Florence.
Stayed 1 night in Jul 2017