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Hotel Santa Maria Novella

4.0 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Santa Maria Novella

Exterior
Family Condo, 3 Bedrooms, City View, Annex Building | Living area
Exterior
View from property
Interior entrance

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Bar
  • Breakfast included
  • Gym
  • Parking available
  • Pet-friendly
  • Spa

Explore the area

Map
Piazza Santa Maria Novella 1, Florence, FI, 50123
  • Historic Centre of Florence
    1 min walk
  • Banki Ramen
    1 min walk
  • Unità Tram Stop
    2 min walk
  • Florence (FLR-Peretola)
    25 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Superior Room, View

View from room

Superior Room, View

  • 19 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Room

Premium bedding, minibar, in-room safe, desk

Deluxe Room

  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite (3 people)

Premium bedding, minibar, in-room safe, desk

Suite (3 people)

  • 33 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Junior Suite (3 people)

Premium bedding, minibar, in-room safe, desk

Junior Suite (3 people)

  • 28 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Family Condo, 3 Bedrooms, City View, Annex Building

Family Condo, 3 Bedrooms, City View, Annex Building

Family Condo, 3 Bedrooms, City View, Annex Building

  • 103 sq m
  • City view
  • Sleeps 6
  • 2 Queen Beds and 2 Twin Beds

View all photos for Superior Triple Room

Premium bedding, minibar, in-room safe, desk

Superior Triple Room

  • 19 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Superior Double Room

Premium bedding, minibar, in-room safe, desk

Superior Double Room

  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Junior Suite

Premium bedding, minibar, in-room safe, desk

Junior Suite

  • 28 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Suite, City View

Premium bedding, minibar, in-room safe, desk

Suite, City View

  • 33 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Triple Room, City View

Premium bedding, minibar, in-room safe, desk

Superior Triple Room, City View

  • 21 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Family Room

Premium bedding, minibar, in-room safe, desk

Family Room

  • 34.0 sq m
  • Sleeps 5
  • 1 Double Bed and 2 Twin Beds OR 4 Twin Beds

View all photos for Single Room

Single Room

Single Room

  • 13 sq m
  • Sleeps 1
  • 1 Twin Bed

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About this property

Hotel Santa Maria Novella

Hotel with a full-service spa, steps from Historic Centre of Florence
A full-service spa, a health club, and a bar/lounge are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a snack bar/deli, a rooftop terrace, and a coffee shop/cafe are onsite.
Hotel Santa Maria Novella offers 71 accommodations with minibars and safes. Beds feature premium bedding. LCD televisions come with satellite channels. Bathrooms include bathrobes, slippers, designer toiletries, and bidets.

This Florence hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

Recreational amenities at the hotel include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Santa Maria Novella Spa. Services include massages. The spa is equipped with a sauna. The spa is open daily.
Our customers tell us they can't get enough of the free breakfast at Hotel Santa Maria Novella. During your stay, you're just a quick walk from Historic Centre of Florence. You'll find features like free WiFi in public areas, plus a full-service spa and a gym.
  • Free buffet breakfast served daily
  • Free WiFi
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Self parking available for a fee
  • Treat yourself to massages at Santa Maria Novella Spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Guests have great things to say about the breakfast and the helpful staff
  • Steps from Historic Centre of Florence and 3 minutes by foot from Piazza di Santa Maria Novella
  • Cats and dogs welcome for free
Hotel Santa Maria Novella offers its guests a full-service spa and a health club. Along with a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

A rooftop terrace, spa services, and multilingual staff are also featured at the business-friendly Hotel Santa Maria Novella. For a fee, parking is available.

This 4-star Florence hotel is smoke free.

Guests are served free buffet breakfast daily from 7 AM to 10:30 AM.
Onsite venue - This rooftop bar serves light fare only.
Room service (during limited hours) is available.

Languages

English, French, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (EUR 35 per night)

Food and drink

  • Free buffet breakfast available daily 7 AM–10:30 AM
  • 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • Fitness centre
  • Full-service spa

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference space
  • A meeting room

Outdoors

  • Rooftop terrace

Spa

  • Massages
  • Sauna
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in reception
  • Locally owned and organised tours and activities
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding

Bathroom

  • Dressing gowns
  • Bidet
  • Designer toiletries
  • Hairdryer
  • Towels

Entertainment

  • LCD TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Energy-saving switches
  • In-room massage
  • LED light bulbs
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 7.00 per person, per night, up to 7 nights

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: EUR 35 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Front desk staff will greet guests on arrival.
Property Registration Number IT048017A16HEG2O5Z

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Santa Maria Novella
Santa Maria Novella Hotel
Santa Maria Novella Florence
Hotel Santa Maria Novella Hotel
Hotel Santa Maria Novella Florence
Hotel Santa Maria Novella Hotel Florence

Hotel Santa Maria Novella Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 826 out of 1006 reviews" "
Rating 8 - Good. 129 out of 1006 reviews" "
Rating 6 - Okay. 31 out of 1006 reviews" "
Rating 4 - Poor. 14 out of 1006 reviews" "
Rating 2 - Terrible. 6 out of 1006 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Alicia

Stayed 1 night in Aug 2024

10/10 Excellent

Carlos, New York

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, facilities, and staff. Just a bit disappointed with the noise outside late night.
Stayed 3 nights in Sep 2024

10/10 Excellent

Javier

Liked: Property conditions & facilities
Everything good
Stayed 1 night in Sep 2024

10/10 Excellent

NAsko

Stayed 3 nights in Aug 2024

10/10 Excellent

Ken

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Brian

Liked: Staff & service, amenities, property conditions & facilities
This hotel is the best we have stayed at during our 3 week vacation. The location is perfect for restaurants, shopping, sightseeing and very quiet at night. The staff is a 10 star staff and the breakfast is a 100 stars. I will recommend this hotel to everyone that plans to stay in Florence.
Stayed 4 nights in Sep 2024

8/10 Good

ALMA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near everything.
Stayed 3 nights in Aug 2024

10/10 Excellent

Alredo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Martha

Travelled with family
Excellent service . Friendly staff
Stayed 2 nights in Aug 2024

10/10 Excellent

Arturo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice decor, we got a nice room
Stayed 2 nights in Aug 2024

10/10 Excellent

Shubham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent room and location of the hotel
Stayed 2 nights in Aug 2024

10/10 Excellent

Mahsa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing Hotel! To us, it was the best and most luxurious Hotel in Firenze but also financially reasonable. Super nice and welcoming staff. We were offered early check in for free and also were able to get late check out free of charge. The room was amazing with all the amenities. We would definitely go back to this place.
Stayed 1 night in Aug 2024

10/10 Excellent

Ramesh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Our room was large, and it had a lovely view of the piazza. Very nice bathroom and shower. The breakfast was excellent!
Stayed 4 nights in Aug 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property. Staff was lovely and the location couldn’t be better. It is Florence and the buildings are old so the layout with the connecting buildings and lifts were…. complicated. I figured it out just in time for checkout. My suite was beautiful. I could hear people dragging the metal chairs across the rooftop observation area as it must have been directly above my room (608) but it wasn’t more than a tiny nuisance. The bathrooms were very clean and plenty of space. The shower was awesome. The bed was comfortable and the sheets soft. The staff went out of their way to make me feel at home. They were very helpful with assisting me with a taxi in the middle of the night to get to the airport. They were helpful with recommendations as well as the housekeeping keeping the room immaculate. When I come back to Florence…. And I will.. I will be staying here. I recommend you do the same!
Stayed 4 nights in Aug 2024

10/10 Excellent

jason

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have been to Florence many times. First time at this hotel and we loved it. Staff is great and very helpful. The hotel its self is very classy, elegant and spacious. Great roof top patio to enjoy a drink. Room was great, modern, clean. We have a view of the SMN Church & square. So happy I chose this hotel and for the price I think its a great choice.
Stayed 1 night in Aug 2024

10/10 Excellent

peggy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Dawn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is right in the center of everything, it was beautiful and the staff spoiled us.
Stayed 3 nights in Aug 2024

10/10 Excellent

Jun

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly and professional. Easy access to all
Stayed 5 nights in Aug 2024

10/10 Excellent

Dhruv

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Excellent location. Woukd highly recommend.
Stayed 4 nights in Aug 2024

10/10 Excellent

Silvana, Mississauga

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was exceptional! We loved the hotel's location, just a short walk from all the major attractions in Florence. The breakfast each morning was delicious, and the staff made the experience even more enjoyable. Santa Maria Novella was the perfect choice—what a wonderful area! Florence has such a unique charm. Thank you for providing such a beautiful accommodation
Stayed 3 nights in Aug 2024

10/10 Excellent

Vilma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This delightful hotel was as much of a star of our visit to Florence as the wi deregulation sights, To return to our air conditioned room at the height of summer and to be greeted by the friendly staff made everything even more special.
Stayed 6 nights in Aug 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful
Wonderful place to say and we will be back for sure!
Stayed 2 nights in Aug 2024

10/10 Excellent

Katsunori

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
駅に近く、立地がよい。受付のスタッフも親切。部屋は清潔で設備もよく、朝食も美味しかった。日中はとても暑い日だったが、夕方、ルーフトップのテラスは気持ちよく、景色も良かった。
Stayed 2 nights in Aug 2024