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Suite, City View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Junior Suite

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Suite (3 people)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Superior Room, View

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Family Condo, 3 Bedrooms, City View, Annex Building

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Hotel Description

Our customers tell us that they can't get enough of the free breakfast at Hotel Santa Maria Novella. During your stay, you're just a quick walk from Historic Centre of Florence. You'll find features such as free WiFi in public areas, plus a full-service spa and a gym.

  • Free buffet breakfast served daily
  • Free WiFi
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Self-parking available for a fee
  • Treat yourself to massages at Santa Maria Novella Spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the location and the breakfast
  • Steps from Historic Centre of Florence and Basilica of Santa Maria Novella
  • Cats and dogs welcome free of charge

Hotel Santa Maria Novella ratings based on 10 Verified Reviews

Review Summary
4.9 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Hotel Santa Maria Novella

Everyone (4) Couples (5)
5 out of 5

Posted by on 26 May 2023

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5 out of 5
Ein unglaublich schönes Hotel an spitzen Lage ! Freundliche und zuvorkommendes Personal Top Sauber Alles bestens! Nur zum Weiterempfehlen!

Posted by on 14 Aug 2024

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Comment from Hotel Management

14 Aug 2024 by The Management

Dear Agatha Anna,Thank you for your kind words and positive feedback! We are delighted to hear that you had a wonderful experience at our hotel and enjoyed our prime location, friendly and attentive staff, top-notch cleanliness, and overall excellent service. We appreciate your recommendation and look forward to welcoming you back in the future!Kind regards,

4 out of 5

Posted by , from RAUMA on 26 Mar 2024

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Comment from Hotel Management

31 Mar 2024 by The Management

Dear Jukka,thank you for taking time to review our Hotel Santa Maria Novella.Looking forward to welcoming you back at the Hotel Santa Maria Novella, we send our kindest regards.Hotel Santa Maria Novella – The Management

5 out of 5

Posted by on 3 Mar 2023

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5 out of 5
Schönes Haus, gut eingerichtete Zimmer, feines und reichhaltiges Frühstücksbuffet, freundliches Personal. Wir haben uns rundum wohlgefühlt.

Posted by on 24 Apr 2022

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5 out of 5
Der Aufenthalt war perfekt.

Posted by on 6 Jan 2022

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Comment from Hotel Management

24 Jan 2022 by Manuela Bianchi Resident Manager Hotel Santa Mar

Dear Guest , we thank you for your kind message , we are very happy that you had a nice stay with us and hping to welcome you back in the early future we remain with our Best Regards

5 out of 5
Localisation idéale. Hôtel très bien tenu. Service impeccable (sauf le groom à l'entrée) Vue magnifique sur la place depuis notre chambre.

Posted by , from Genève on 18 Feb 2020

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Comment from Hotel Management

27 Feb 2020 by Hotel Santa Maria Novella - The Management

Dear Guest, thank you very much for your kind review. We read with pleasure that you had a nice stay and enjoyed the view from your room. With our kindest regards,

5 out of 5
Viihtyisät ja persoonalliset tilat sekä erittäin ystävällinen henkilökunta. Sijainti lähellä rautatieasemaa sekä keskustaa ja nähtävyyksiä.

Posted by on 16 Jul 2019

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5 out of 5

Posted by on 17 Jun 2019

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5 out of 5
Wir kommen ganz sicher wieder zurück alles top.Von der Lage bis zum Service. Das Frühstück ist nur zu empfehlen.

Posted by on 18 Apr 2019

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Comment from Hotel Management

8 Jun 2019 by Hotel Santa Maria Novella

Sehr geheerte Gast, vielen Dank fuer ihre Komment. Mit unser besten Gruessen,

Property Features

Hotel Santa Maria Novella offers its guests a full-service spa and a health club. Along with a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi. A rooftop terrace, spa services, and multilingual staff are also featured at the business-friendly Hotel Santa Maria Novella. For a fee, parking is available. This 4-star Florence hotel is smoke free.

  • 1 building
  • 71 guestrooms or units
  • 6 levels
  • Buffet breakfast (free)
  • Deli
  • Terrace on the roof
  • Conference space
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Florence Santa Maria Novella Station (1.2 km / 0.8 mi)
  • Metro station: Unità Tram Stop (0.2 km / 0.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Hotel Santa Maria Novella offers 71 accommodations with minibars and a safe. Beds feature premium bedding. LCD televisions come with satellite channels. Bathrooms include dressing gowns, slippers, designer toiletries and bidets. This Florence hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.

  • Minibar
  • In-room dining (limited hours)
  • LCD television
  • Satellite channels
  • Coffee maker
  • Luxury bedding
  • Housekeeping (daily)
  • Nightly turndown service
  • Massage in room (surcharge)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Designer toiletries
  • Bidet
  • Telephone
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control
  • Connecting rooms available

Food & Drink

Guests are served a free buffet breakfast daily from 7 AM to 10:30 AM.

On-site venue – This rooftop bar only serves light fare.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Scooter/moped rentals nearby

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa, Santa Maria Novella Spa. Services include massages. The spa is equipped with a sauna. The spa is open daily.

  • Sauna in spa
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets are welcome and stay free
  • Only dogs and cats are allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Eurocard, debit cards and cash.

  • One child stays free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Pets allowed (no fees)
  • Contactless check-out is available
  • Staffed front desk
  • Children stay free - maximum age 2
  • No rollaway/extra beds available
  • Children stay free
  • Debit cards
  • Online penalty collection

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 7.00 per person, per night, up to 7 nights.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: EUR 35 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Santa Maria Novella
  • Santa Maria Novella Hotel
  • Santa Maria Novella Florence
  • Hotel Santa Maria Novella Hotel
  • Hotel Santa Maria Novella Florence
  • Hotel Santa Maria Novella Hotel Florence

You should know

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

This property has received its official star rating from the local rating authority.

  • Country specific national/official rating the local rating authority
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.