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Hotel Santa Croce

2.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Santa Croce

Triple Room
Exterior
Economy Double Room
Breakfast area
Lobby sitting area

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Room service
  • Laundry
  • Air conditioning
  • Housekeeping
  • Free WiFi

Explore the area

Map
Via Bentaccordi 3, Florence, FI, 50122
  • Historic Centre of Florence
    1 min walk
  • Francesco Vini
    1 min walk
  • Unità Tram Stop
    15 min walk
  • Florence (FLR-Peretola)
    33 min drive

Room options

View all photos for Economy Double Room

Economy Double Room

Economy Double Room

  • 10 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Quadruple Room

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Quadruple Room

  • 18 sq m
  • Sleeps 5
  • 1 Double Bed and 2 Twin Beds

View all photos for Single Room

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Single Room

  • 8 sq m
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Family Apartment, Multiple Beds, Annex Building

Family Apartment, Multiple Beds, Annex Building

Family Apartment, Multiple Beds, Annex Building

  • 45 sq m
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

View all photos for Standard Apartment, 1 Queen Bed, City View, Annex Building

Standard Apartment, 1 Queen Bed, City View, Annex Building

Standard Apartment, 1 Queen Bed, City View, Annex Building

  • 28 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Triple Room

Triple Room

Triple Room

  • 15 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Double or Twin Room

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Standard Double or Twin Room

  • 11 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Single Room

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Single Room

  • 8 sq m
  • Sleeps 1
  • 1 Twin Bed

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About this property

Hotel Santa Croce

Tuscan-style Florence hotel in Santa Croce with a coffee shop
Along with a bar/lounge, this smoke-free hotel has a snack bar/deli and a coffee shop/cafe. WiFi in public areas is free. Other amenities include coffee/tea in a common area, concierge services, and laundry facilities.
Hotel Santa Croce offers 10 air-conditioned accommodations with safes and hair dryers. Beds feature premium bedding. LCD televisions are featured in guestrooms.

Bathrooms include showers with rainfall showerheads, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at Hotel Santa Croce. During your stay, you're just a quick walk from Historic Centre of Florence. You'll find features like free WiFi in public areas, plus a bar and a coffee shop/cafe.
  • Free WiFi
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Onsite recreation includes bike rentals
  • Just a 3-minute walk from Piazza Santa Croce and 3 minutes by foot from Piazza della Signoria
There's a coffee shop/cafe on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Multilingual staff, tour/ticket assistance, and coffee/tea in a common area are also featured at Hotel Santa Croce.

This Tuscan-style Florence hotel is smoke free.

Room service (during limited hours) is available.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Off-site parking available (EUR 25 per day)

Food and drink

  • 1 coffee shop/cafe
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Things to do

  • Bike rentals
  • Bike parking
  • Private winery tours

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Front-desk safe

Guest services

  • Concierge services
  • Daily housekeeping
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Accessibility

  • This property does not have any lifts

More

  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • Comprehensive recycling policy
  • Locally owned and organised tours and activities
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 21-inch LCD TV

More

  • Eco-friendly cleaning products used
  • Iron/ironing board (on request)
  • LED light bulbs
  • Safe

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.50 per person, per night, up to 7 nights

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: EUR 25 per day
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
The front desk at this property is open daily from 7:00 AM - 10:00 PM.
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
Property Registration Number IT048017A1LOFLX2EH

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Santa Croce
Santa Croce Hotel Florence
Santa Croce Hotel Florence
Hotel Santa Croce Hotel
Hotel Santa Croce Florence
Hotel Santa Croce Hotel Florence

Hotel Santa Croce Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 186 out of 392 reviews" "
Rating 8 - Good. 145 out of 392 reviews" "
Rating 6 - Okay. 44 out of 392 reviews" "
Rating 4 - Poor. 13 out of 392 reviews" "
Rating 2 - Terrible. 4 out of 392 reviews" "

9.0/10

Cleanliness

9.4/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

DYLAN

Liked: Cleanliness, staff & service, amenities
Stayed 4 nights in Sep 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Eliot

Travelled with partner
Liked: Amenities
Everything, from the staff, to the rooms, breakfast, value for money, great host, they couldn’t do enough for you, I will definitely be going back.
Stayed 4 nights in Sep 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful service and convenient location
Hotel staff was wonderful and the property is in a convenient location for exploring Florence. Our only issue was the room A/C was not cool enough given the weather (it was 100 F). Would absolutely love to revisit this hotel in any other season
Stayed 1 night in Jul 2024

10/10 Excellent

Amber, Shamokin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staying at this historic hotel was a memorable experience! While it lacks the amenities of a modern hotel (as we expected), we appreciated the charming glimpse into history it provided. The location was superb, and the staff were lovely and attentive, adding many small extra touches that made our stay special.
Stayed 1 night in Jul 2024

10/10 Excellent

HIDEAKI, TAMA

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
During the period of PITTI UOMO, good accommodation for me. It takes 20 min by walk to go to the event and there are many nice restaurants. Also supermarket, Conad. This time I selected a type of apartment style that was good for me to cook and stay as my home. Front staff were good for the guests. I’ll book next my trip here.
Stayed 4 nights in Jun 2024

8/10 Good

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
This is a clean hotel with lovely staff. It is also in a very beautiful area of Florence. The rooms are modest in size and furnishings. Also you should note that there is no elevator. If you are looking for a very well kept hotel and OK with a small room this is your place.
Stayed 6 nights in Jun 2024

10/10 Excellent

Kathy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I can’t say enough positives about this place. The people are so kind and helpful. Location is fantastic and local restaurants are outstanding. We will be back! 💕
Stayed 3 nights in May 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Mario, Gabriele and staff make sure you are comfortable and happy, and that you're welcome in their 'home.'
Stayed 2 nights in May 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best little hotel
Excellent small hotel right in the center of Florence. Mario and Gabriel are the best hosts you can ever imagine!! The shower is the only setback::: it’s very small. But the breakfasts are huge and delicious.. and the Cappuccino….
Stayed 7 nights in Apr 2024

10/10 Excellent

William, Parkland

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at the apartment room adjacent from the hotel. The room was spacious and in good condition. The staff was always super helpful and welcoming. Great place to stay in the historical center.
Stayed 6 nights in Mar 2024

8/10 Good

andrea ruth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A family run business. Very clean hotel and attentive staff. Only downside was being on the third floor and no lift. Other than that it was a great place to stay. Internet worked well. Gabriel makes a mean coffee.
Stayed 7 nights in Mar 2024

10/10 Excellent

YI

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2 Brothers running a hotel. We weren’t expecting much from a little hotel in Florence but when we walked in we were greeted by 2 of the nicest hosts we’ve ever come across in our travels. They will make sure you have coffee, they will make sure you have a great day ahead of you. No itinerary? They have a map with all the main spots and are happy to encourage you to see the city. No dinner plans? They know a couple good spots for you to check out. Overall they were kind and warm and made us feel like they wanted us to have a good time. They could be ambassadors and in fact I thought of them as such. The hotel is located next Michelangelo’s childhood home ( 1 for history) While the rooms are small they are clean and comfortable (who stays in bed all day in Florence anyway?) You’re in the heart of the city so anywhere you wanted to go is 20 minutes walking. Unless you want to splurge for a “fancier” hotel because you can, LOOK NO FURTHER. TLDR: Great Location, Even Better Staff

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every employee went above and beyond to make our stay enjoyable. Never saw so many people making sure you were taken care of. Excellent location. They partner with a garage so if you have a car they will park it for you. Great price and breakfast included.
Stayed 2 nights in Oct 2023

10/10 Excellent

Bryan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a small apartment in the auxiliary building just steps from the main office. Complete with kitchenette, microwave, kettle and stove top cooking with all necessary dishes and utensils, it met all our needs. The staff were very friendly and truly helpful. We would stay there again without hesitation.
Stayed 2 nights in Nov 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great small hotel in Florence
Hotel Santa Croce is a fine little hotel in Florence. It is centrally located near everything. The room was small but typical for a small European hotel. The bed was very comfortable and everything you need is provided. It is very clean. The breakfast is simple continental style but more than adequate, and the staff will make you as many delicious cappuccinos as you desire. The staff including owners Mario and Gabriel are wonderful; very accommodating, helpful and knowledgeable. We very much enjoyed our stay there and would not hesitate to stay here again if we returned to Florence.
Stayed 5 nights in Oct 2023

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Kierstin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely fantastic stay at the Hotel Santa Croce. There wasn’t a request the staff couldn’t help us with. They even brought out breakfast items that were celiac safe which was excellent. The room was small but the hotel is well taken care of. The AC in the room worked excellently. Location location location. Everything you would want to see was within an easy walk. We would go back to Hotel Santa Croce for our next visit!
Stayed 4 nights in Sep 2023

10/10 Excellent

Angela

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is built into the old walls of the remains of the Florence coliseum. It’s on a lively alleyway next to the house Michelangelo grew up in and near Santa Croce square. For history lovers and people who like to be comfortably in the thick of things, it’s an excellent place to stay.
Stayed 2 nights in Sep 2023

10/10 Excellent

Nolan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone working at the hotel was amazing, friendly, and very helpful. They had great advice about the area and things to see and do and restaurant recommendations. The room was very clean. 10/10 would recommend staying here if you’re looking for a hotel, it’s a bit off the beaten path but all the better for that.
Stayed 3 nights in Sep 2023

10/10 Excellent

jannett

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel in more than excellent. Wonderful place to stay the owner and his brother were so polite,helpful, kind and great service. Very welcoming I will come back to this hotel next year. Es súper céntrico todo está en distancias caminables y el hotel es un edificio histórico es el coliseo de Florencia. Me encantó !
Stayed 1 night in Sep 2023

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy walking distance to all monuments and museums. Mario an Fabrizio provided a well of information on where to go and what to see.
Stayed 2 nights in Sep 2023

10/10 Excellent

PAUL

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed at the Studio space which was well designed and affordable. Location is literally in center of it all. 5 min walk maximum to most places. The operators are really helpful and nice.
Stayed 3 nights in Aug 2023

10/10 Excellent

Rome

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nicely maintained, clean, small hotel in a quiet road near Uffizi, Duomo. Simple breakfast excellent services.
Stayed 2 nights in Jul 2023

10/10 Excellent

Faranak

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, clean rooms and kind staff
This hotel is located in the heart of Florence, in walking distance to most of the attractions. Our room was very clean and the breakfast was good. The staff were kind and friendly. On check-in Mario showed us all the attractions around the hotel on a map. We had an issue with our room and Gabriel (sorry if I am not spelling his name correctly) was very kind and was responsive to the issue, they changed our room and refunded that night's fee. We had great few days in Florence in this hotel and left there happy and satisfied.
Stayed 3 nights in Jul 2023