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Hotel Martelli

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Martelli

Front of property
Hallway
Interior
Lobby lounge
Superior Double Room Single Use

Reviews

7.4 out of 10

Good

Popular amenities

  • Breakfast included
  • Parking available
  • 24/7 front desk
  • Room service
  • Laundry
  • Air conditioning

Explore the area

Map
Via Panzani, 8, Florence, FI, 50123
  • Historic Centre of Florence
    1 min walk
  • Basilica of Santa Maria Novella
    3 min walk
  • Piazza di Santa Maria Novella
    4 min walk
  • Florence (FLR-Peretola)
    23 min drive

Room options

View all photos for Superior Double Room Single Use

Superior Double Room Single Use

Superior Double Room Single Use

  • 25 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

  • 16 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

  • 25 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Triple Room

Triple Room

Triple Room

  • 25 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Single room

Single room

Single room

  • 12 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room Single Use

Minibar, in-room safe, desk, blackout curtains

Standard Double Room Single Use

  • 16.0 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Double Room

Minibar, in-room safe, desk, blackout curtains

Standard Double Room

  • 16 sq m
  • Sleeps 3
  • 1 Double Bed

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About this property

Hotel Martelli

Central hotel connected to the convention center in Duomo with free breakfast
Along with self parking, this smoke-free hotel has dry cleaning and laundry facilities. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a 24-hour front desk, tour/ticket assistance, and a front-desk safe are onsite.
Hotel Martelli offers 53 air-conditioned accommodations with minibars and safes. Satellite television is provided. Bathrooms include shower/tub combinations with rainfall showerheads, bidets, complimentary toiletries, and hair dryers.

This Florence hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at Hotel Martelli. During your stay, you'll be connected to the convention center, and just a quick walk from Historic Centre of Florence. Enjoy features like free breakfast and free WiFi in public areas, plus dry cleaning service.
  • Free buffet breakfast served daily
  • Free WiFi
  • Self parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Steps from Historic Centre of Florence and 4 minutes by foot from Piazza di Santa Maria Novella
Free breakfast is available daily. Public spaces have free WiFi. Multilingual staff, tour/ticket assistance, and laundry facilities are also featured at the business-friendly Hotel Martelli. Parking is available for a fee.

This 3-star Florence hotel is smoke free.

Guests are served free buffet breakfast daily from 7:30 AM to 10:30 AM.
Room service (during limited hours) is available.

Languages

English, French, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (EUR 30 per day)

Food and drink

  • Free buffet breakfast available daily 7:30 AM–10:30 AM
  • Room service available

Family friendly

  • Free cots/infant beds
  • In-room childcare (surcharge)
  • Laundry facilities

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bath combination
  • Towels

Entertainment

  • TV/satellite channels
  • TV

Food and drink

  • Electric kettle
  • Minibar

More

  • Desk
  • Free local calls
  • Free long-distance calls
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5:00 AM

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 6.00 per person, per night, up to 7 nights

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: EUR 30 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To adhere to national/local laws, air conditioning may be restricted to certain hours from 01 October to 31 May.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Martelli
Hotel Martelli Florence
Martelli Florence
Martelli Hotel
Martelli Hotel Florence
Hotel Martelli Hotel
Hotel Martelli Florence
Hotel Martelli Hotel Florence

Hotel Martelli Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 158 out of 635 reviews" "
Rating 8 - Good. 239 out of 635 reviews" "
Rating 6 - Okay. 153 out of 635 reviews" "
Rating 4 - Poor. 55 out of 635 reviews" "
Rating 2 - Terrible. 30 out of 635 reviews" "

7.8/10

Cleanliness

7.6/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

Kamalpreet

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Sep 2024

8/10 Good

Jose, Trophy Club

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located..
Stayed 3 nights in Sep 2024

6/10 Okay

Verified traveller

Disliked: Amenities, property conditions & facilities
This is a budget hotel and it certainly feels like one. Booked last minute due to a change in travel plans and it was fine- no frills whatsoever. It’s very well located to all of the main sites in Florence and felt pretty safe and clean. Breakfast was simple but a good way to start the day. Street noise at night but that is to be expected due to the location. If you are looking to be in the mix and don’t plan on spending a lot of time in the room, it is a decent choice for the price.
Stayed 3 nights in Sep 2024

10/10 Excellent

mary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location and hotel. Beautiful breakfast. Amazing staff.
Stayed 3 nights in Aug 2024

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities
Very charming hotel and so close to many options.
Stayed 2 nights in Aug 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

LUIS FELIPE, Rochester Hills

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and satff was very helpful. The room was very clean and spacious.
Stayed 1 night in Jul 2024

10/10 Excellent

Miguel, Fresno

Travelled with family
Liked: Cleanliness, staff & service
Old building with tiny elevators but that is all over Europe. Corteous staff. Room was good size. Walking distance from train statuon, very close nvenient. Close to major landmarks. I would recommend
Stayed 2 nights in May 2024

10/10 Excellent

Patrica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The picture online does not do it justice..its really great
Stayed 2 nights in Apr 2024

6/10 Okay

Sandra

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Very unsafe for seniors or anybody over 5 foot
The hotel is beautiful but the shower/bathtub is very unsafe. You need to step up over 24 inches into the tiny little bathtub that has a slope in it making it unsafe to stand in. The shower lever did not stay up so if u want continuous water during your shower you need to hold it on. Additionally, the width of the area is tiny, ensuring that you can only rotate like a rotisserie chicken, and your feet can at max be placed 5 inches apart. There is no bar to hold onto in the shower for stability. The breakfast was disappointing. The entire bathroom ceiling has ugly slats to prevent looking at the ventilation which are still slightly visible.
Picture of dangerous shower
Height of shower to step into is over knee high.
Ceiling
Stayed 3 nights in Apr 2024

8/10 Good

Judith

Liked: Staff & service, amenities
The location was excellent. The decor in hallways and breakfast room was interesting. The breakfast was good.
Stayed 4 nights in Oct 2023

2/10 Terrible

Tina

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2023

8/10 Good

Bruce

Travelled with family
Liked: Cleanliness, staff & service, amenities
Excellent location near train and bus station. Very nice staff. Good breakfast buffet. Our budget room was small but adequate.
Stayed 4 nights in Sep 2023

6/10 Okay

Xiaolu

Travelled with partner
Liked: Cleanliness
Very elegant building, there are elevators, great location, very lose to train station
Stayed 2 nights in Sep 2023

6/10 Okay

Antonio

Business traveller
Liked: Property conditions & facilities
Nice hotel with a working elevator. Some mixed messages when I arrived early for check-in. Limited space for guests bag and was offered to keep mine in the lobby which wasn’t safe. Eventually I was allowed an early check-in but it was a confusing mixed-message back and forth. Staff was polite during the process. Room was solid.
Stayed 1 night in Sep 2023

6/10 Okay

Hillary

Liked: Cleanliness, staff & service
Disliked: Amenities
Room is very small, amenities are so poor, only one small piece shampoo each day. No conditioner , shower gel/ body wash… The bathroom vent is very old and makes loud noise. Room is not soundproof, heard noises from street until midnight or later 😌 Hard to sleep at night.
Stayed 2 nights in Sep 2023

10/10 Excellent

Valerie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved staying at Hotel Martelli. We are actually returning customers. The amazing Florence breakfast in the beautiful breakfast room was something we enjoyed every day! The staff was very welcoming and the location was perfect! We will stay here next time we visit this great city!
Stayed 10 nights in Aug 2023

2/10 Terrible

Kaitlyn

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Toilet did not flush and the shower did not drain. We were given two twins when we booked a double. We asked to switch rooms upon noticing the shower issue and staff was abrasive and did not provide a solution. They said there were no more rooms and they could have a repair man come in the morning. They inquired why we were unhappy with the room after we told them the issues. We didn’t even mention the mold and peeling wallpaper in the room. The next morning they allowed us to move to a new room. This room had the bed we requested but the shower also did not drain. The door to the new room was nearly impossible to unlock and open and staff had to help us open the door. The hotel was not secure. We had to leave our room key at the desk when we left, but upon returning, all we had to give was our room number to be given access to the key, no security check to confirm our identity matched the name. Anyone could have walked in and said a room number and got the key to that room! Don’t stay here!
Stayed 2 nights in Jul 2023

6/10 Okay

Emiko

Travelled with family, Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Hair dryer was not working. Hand basin was not draining well. We had spare toilet paper, but the day before we leave, that disappeared. ( we have get one from reception). The daytime reception gentleman was so friendly.
Stayed 4 nights in Jul 2023

10/10 Excellent

Lara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Friendly check in. Clean and comfortable room. Good food at breakfast. All staff VERY helpful with great service.

8/10 Good

Brian

Stayed 1 night in May 2023

10/10 Excellent

Jan

Stayed 1 night in Jun 2023

6/10 Okay

Bridgett

Stayed 6 nights in May 2023

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service
Needed a one night stay after flight was cancelled. Hotel rooms are basic but clean. Bathroom a bit worn but okay. It worked well for one night and is close to shopping and restaurants and the cathedral. The staff were very gracious. We inquired the day before if we could leave our bags before check in and we could. However when we arrived the next day at 10:30 am our room was ready for us. The manager made sure to have our room cleaned first. Exceptional service.
Stayed 1 night in May 2023