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Hotel La Scaletta Al Ponte Vecchio

3.0 star property
VIP Access

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel La Scaletta Al Ponte Vecchio

View from property
Terrace/patio
Executive Suite (Jacuzzi)
Hallway
Reception

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Laundry
  • Housekeeping

Explore the area

Map
Via Guicciardini 13, Florence, FI, 50125
  • Historic Centre of Florence
    1 min walk
  • Pitti Palace
    1 min walk
  • Ponte Vecchio
    3 min walk
  • Florence (FLR-Peretola)
    25 min drive
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Room options

View all photos for Luxury Suite

Luxury Suite

Luxury Suite

  • 45 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite (Jacuzzi)

Executive Suite (Jacuzzi)

Executive Suite (Jacuzzi)

  • 50 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Basic Double Room

Basic Double Room

Basic Double Room

  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room, Garden View

Standard Double Room, Garden View

Standard Double Room, Garden View

  • 15 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • 13 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Economy Double Room, Garden View

Economy Double Room, Garden View

Economy Double Room, Garden View

  • 13 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double or Twin Room, Garden View

Superior Double or Twin Room, Garden View | View from room

Superior Double or Twin Room, Garden View

  • 16 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Double Room, Garden View

Deluxe Double Room, Garden View

Deluxe Double Room, Garden View

  • 46 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

  • 17 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Suite (Jacuzzi)

Deluxe Suite (Jacuzzi)

Deluxe Suite (Jacuzzi)

  • 53 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Queen Bed, Garden View

View from room

Suite, 1 Queen Bed, Garden View

  • 46 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Royal Suite

Royal Suite

Royal Suite

  • 59 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Comfort Double Room

Comfort Double Room

Comfort Double Room

  • 18 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

  • 20 sq m
  • Sleeps 4
  • 1 Double Bed, 1 Twin Bed and 1 Twin Sofa Bed OR 1 Double Bed and 2 Twin Sofa Beds

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About this property

Hotel La Scaletta Al Ponte Vecchio

Hotel with a rooftop terrace, steps from Historic Centre of Florence
This smoke-free hotel features a restaurant, a bar/lounge, and a rooftop terrace. WiFi in public areas is free. Other amenities include a coffee shop/cafe, concierge services, and dry cleaning.
Hotel La Scaletta Al Ponte Vecchio offers 11 accommodations with minibars and safes. Memory foam beds feature down comforters. A pillow menu is available. 40-inch LED televisions come with digital channels. Bathrooms include bidets and hair dryers.

This Florence hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Our customers tell us they can't get enough of the sightseeing around Hotel La Scaletta Al Ponte Vecchio. During your stay, you're just a quick walk from Historic Centre of Florence. You'll find features like free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Guests have great things to say about the helpful staff and the local sightseeing
  • Steps from Historic Centre of Florence and Pitti Palace
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at Hotel La Scaletta Al Ponte Vecchio.

This 3-star Florence hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:30 AM to 10:00 AM.
Panorama Restaurant - This restaurant serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Off-site parking within 492 ft (EUR 35 per night), from 7:00 AM to midnight; booking required

Food and drink

  • Buffet breakfast available for a fee daily 7:30 AM–10:00 AM: EUR 16 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Restaurants on site

  • Panorama Restaurant

Family friendly

  • Babysitting (surcharge)
  • Soundproofed rooms

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Outdoors

  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Hardwood flooring in room

More

  • Romance packages available
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Down duvet
  • Heating
  • Memory-foam mattress
  • Pillow menu

Bathroom

  • Bidet
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 40-inch LED TV
  • Digital channels

Food and drink

  • Minibar

More

  • Desk
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Guests are asked to contact the property in advance with their estimated arrival time.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 6.00 per person, per night, up to 7 nights

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 16 per person
  • Nearby parking fee: EUR 35 per night (492 ft away; open 7:00 AM to midnight)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Property Registration Number IT048017A1JJO7OTX6

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Scaletta BW Signature Collection Best Western Florence
Hotel La Scaletta Florence
La Scaletta Florence
Hotel Scaletta BW Signature Collection Best Western
Scaletta BW Signature Collection Best Western Florence
Scaletta BW Signature Collection Best Western
Hotel La Scaletta Best Western Signature Collection
Hotel La Scaletta Florence
La Scaletta Al Ponte Vecchio

Hotel La Scaletta Al Ponte Vecchio Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 428 out of 780 reviews" "
Rating 8 - Good. 251 out of 780 reviews" "
Rating 6 - Okay. 58 out of 780 reviews" "
Rating 4 - Poor. 29 out of 780 reviews" "
Rating 2 - Terrible. 14 out of 780 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful
Stayed 4 nights in Sep 2024

10/10 Excellent

Marlee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Jonathan, Dudley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was excellent. The roof deck seating for breakfast provided stunning views of the city.
Stayed 1 night in Sep 2024

10/10 Excellent

Alicia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel- high ceilings and big windows. Perfect location and the rooftop restaurant was lovely!
Stayed 3 nights in Sep 2024

8/10 Good

kim

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location for sightseeing, good restaurants nearby. Hotel staff reception staff very friendly and helpful.
Stayed 3 nights in Sep 2024

6/10 Okay

Amber

Travelled with partner
Liked: Cleanliness, staff & service
We arrived at the facility at 2pm and they offered for us to store our luggage which was very kind as our room wouldn’t be ready until 3pm. When we returned, it was very apparent that the room was nothing like any of the photos of the room I paid for. We navigated, with much difficulty the maze of stairs, doors and hallways back to the front desk and kindly asked them if there was a mix up, they said no, this was the Superior Double Bed with a garden view and that there was nothing they could do because they were completely booked. Upon returning to the listing on Expedia I found it was obvious that the room they gave me was the Economy Double Room with a Garden View, a room half the cost of what I paid. The hallways smelled like sewer every time we walked back to our room and the room itself was so empty and dark, it felt ominous. The staff was always kind and helpful, so I feel bad giving them a bad review, but the room was so awful, if I had known there was a possibility of getting a room like that, I never would have stayed there. It was by far the worst place we stayed in Italy. I’m sure the other rooms are nicer. In fact the one next to us was bright and airy and had a window 3 times the size of ours, and the ones in the listing that I paid for were very nice as well, but you do run the risk of getting stuck with a room like we had at this hotel.
Stayed 5 nights in Sep 2024

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were only stayed for one night, but upon arrival the front desk was very friendly and helpful. They helped us with our luggage to the room (note to future guests, there are quite a few stairs to the rooms). Once in our room it was spacious with a comfortable bed and great view to the garden! We wish we were staying for more nights as this place was in a great location and walkability to pointe vecchio and lots of great shops and restaurants!
Stayed 1 night in Sep 2024

10/10 Excellent

Anne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Magical
Traveled with my daughter our flight was canceled arrived at 1am . Gentlemen at front desk was very kind and took great care of us. Next day another staff member helped me plan a private tour to the countryside . He set us up with Albert Zeka. Went to a beautiful boutique vineyard. Most magical day I have ever experienced. I will be back . Thank you
Stayed 2 nights in Sep 2024

10/10 Excellent

Kendyl

Liked: Amenities
Loved our stay at La Scaletta!!! It was was our 30th wedding anniversary and Florence was our last stop in Italy. Needless to say, La Scaletta will always be remembered due to the occasion🙌🥰❤️🇮🇹
Stayed 3 nights in Sep 2024

10/10 Excellent

Lenore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

8/10 Good

Laura

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very lovely hotel. Staff have great communication and were very helpful. The location is amazing, walkable to pretty much anywhere, but slightly out of the heart of the tourist area. The breakfast is very touristy, so I wouldn’t waste your time with that. Mattress was very firm for my liking, but the rooms are beautiful.
Stayed 3 nights in Sep 2024

10/10 Excellent

Inger

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only issue was the layout - it’s an OLD building and each ‘floor’ actually has several levels. We never did find the elevator again to go back down - we had to take the stairs…
Stayed 1 night in Sep 2024

8/10 Good

TRACEY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Almost Perfect
I want to give it a top rating BUT, room 107 is next to the cleaning room, so the constant noise going back and forth was a little bothersome especially when one is trying to rest. Not sure if there was construction above the room BUT that was a lot of noise to early in the morning. Lastly, not sure where the odor was generating from BUT, there was. strong odor in the little hallway where room 107 is located. Other than that, HOTEL LA SCALETTA was wonderful.
Stayed 5 nights in Aug 2024

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

Maureen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, very convenient location with friendly and helpful staff. A few minutes from the Ponte Vecchio on the quiet side of the river and very close to the Palazzo Pitti. Beautiful rooftop dining with amazing sunset views and the food was delicious and quite reasonably priced. Good playlist too. The only downside were the stairs but in a 14/15th century building it was too be expected and I was aware of then before booking.
Stayed 4 nights in Aug 2024

6/10 Okay

VIVIAN

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Hotel is like a maze, difficult to find your room. Elevator is a sweat box for two, doesn’t fit anything! Air conditioner is weak and bar fridge doesn’t work.
Stayed 4 nights in Aug 2024

10/10 Excellent

Colbey

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is in a wonderful location in Florence. It is just across the Ponte Vecchio bridge— within a 5-10 minute walk to the major centers. The walk was quite lovely and scenic, with views of the water and architecture. It is a little on the quieter side, which my husband and I really enjoyed as Florence is very busy. The check in process was easy and the staff were very friendly. The hotel itself also has great amenities, including a beautiful restaurant, sky bar and gelato shop. We recommend it to anyone staying in Florence!
Stayed 2 nights in Aug 2024

10/10 Excellent

Carrie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pretty hotel
Stayed 1 night in Aug 2024

10/10 Excellent

Pat

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and helpful staff. Beautiful hotel and locations
Stayed 1 night in Aug 2024

8/10 Good

Rajaa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

6/10 Okay

Josue

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Everything was good the room size, location, the cleanliness and cleaning staff. HOWEVER a young Italian man (unfortunately I did not get his name) who works in the front desk was very rude both during check in and check out. He spoke and treated me as If I did something wrong to him or as if he had a personal problem with me. Very unprofessional not welcoming at all.The lady at the front was very polite welcoming but that young man needs to be retrained on how to give customer service and treat paying customers with respect. Example: during check out he didnt great me or smile barely made any eye contact with me and asked for the local tax payment. As I pulled out my credit card he very rudely said "you where told the payment had to be in cash...the payment has to be in cash"..he repeated himself three times as if insiuating I didn't have it. I pulled out the money and gave it to him he didn't say thank you it was very insulting. He needs to be retrained or put on the cleaning staff if he hates dealing with happy tourist who come spend money and unwind.
Stayed 2 nights in Aug 2024

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location in Florence
Super location by Ponte Vechio. Staff very friendly and accommodating. Don't miss the beautiful fresco in the lobby.
Stayed 1 night in Aug 2024

10/10 Excellent

Georges

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 1 night in Aug 2024

8/10 Good

Catherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is excellent. Easy walking distance to all the tourist attractions and restaurants. The room was immaculate and large. Breakfast was good but they charged for you to fill your water bottle. We would stay at this hotel again when visiting Florence.
Stayed 4 nights in Aug 2024

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay! Located walkable to tourist attractions across the Ponte Vecchio with many local authentic restaurants nearby.
Stayed 3 nights in Jul 2024