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Hotel la Scala

3.0 star property

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January 2025
February 2025

Photo gallery for Hotel la Scala

Premium bedding, in-room safe, laptop workspace, free WiFi
Free buffet breakfast
Buffet
Standard Double or Twin Room | Bathroom
Hallway

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Air conditioning
  • Housekeeping
  • Free WiFi

Explore the area

Map
21 Via della Scala, Florence, FI, 50123
  • Historic Centre of Florence
    ‪1 min walk‬
  • Piazza di Santa Maria Novella
    ‪3 min walk‬
  • Basilica of Santa Maria Novella
    ‪4 min walk‬
  • Florence (FLR-Peretola)
    ‪28 min drive‬

Room options

View all photos for Economy Double or Twin Room

Premium bedding, in-room safe, laptop workspace, free WiFi

Economy Double or Twin Room

  • Bay view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Single Room, 1 Double Bed

Premium bedding, in-room safe, laptop workspace, free WiFi

Standard Single Room, 1 Double Bed

10.0 out of 10
Exceptional
(1 review)
  • 10 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room

Deluxe Double or Twin Room

  • 19 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Triple Room

Triple Room

Triple Room

9.4 out of 10
Exceptional
(3 reviews)
  • 23 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Standard Double or Twin Room

Standard Double or Twin Room

Standard Double or Twin Room

9.0 out of 10
Wonderful
(8 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Comfort Quadruple Room

Comfort Quadruple Room

Comfort Quadruple Room

9.0 out of 10
Wonderful
(6 reviews)
  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Double or Twin Room, 1 Bedroom

Premium bedding, in-room safe, laptop workspace, free WiFi

Superior Double or Twin Room, 1 Bedroom

8.6 out of 10
Excellent
(4 reviews)
  • 17 sq m
  • Sleeps 3
  • 2 Twin Beds OR 1 Queen Bed

View all photos for Luxury Room

Luxury Room

Luxury Room

  • 19 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Double Room, 1 Bedroom, Garden View

Superior Double Room, 1 Bedroom, Garden View | View from room

Superior Double Room, 1 Bedroom, Garden View

10.0 out of 10
Exceptional
(1 review)
  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

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for 1 night
includes taxes & fees
29 Jan - 30 Jan
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About this property

Hotel la Scala

Hotel with free breakfast, steps from Historic Centre of Florence
Along with concierge services, this smoke-free hotel has express check-out and tour/ticket assistance. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a front-desk safe.
Hotel la Scala offers 9 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. 45-inch flat-screen televisions come with digital channels. Bathrooms include showers with rainfall showerheads, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desk chairs and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at Hotel la Scala. During your stay, you're just a quick walk from Historic Centre of Florence. Enjoy features like free breakfast and free WiFi in public areas, plus concierge services.
  • Free buffet breakfast offered
  • Free WiFi
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Steps from Historic Centre of Florence and Piazza di Santa Maria Novella
Free breakfast is available. WiFi is free in public spaces. Hotel la Scala also features tour/ticket assistance, concierge services, and express check-out.

This 3-star Florence hotel is smoke free.

Guests are served free buffet breakfast.

Languages

English, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Off-site parking within 328 ft (EUR 30 per night)

Food and drink

  • Free buffet breakfast

Conveniences

  • Front-desk safe

Guest services

  • Concierge services
  • Daily housekeeping
  • Front desk (limited hours)
  • Luggage storage
  • Tour/ticket assistance

Accessibility

  • This property does not have any lifts

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 45-inch flat-screen TV
  • Digital channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Connecting rooms available
  • Desk chair
  • Free local calls
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 9:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

The front desk is open daily from 2:00 PM - 9:00 PM
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 25.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 6.00 per person, per night, up to 7 nights

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: EUR 30 per night (328 ft away)
  • Rollaway bed fee: EUR 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 2:00 PM - 9:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival.
Property Registration Number IT048017A1IBORGCWN

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Scala Florence
Scala Florence
Hotel la Scala Hotel
Hotel la Scala Florence
Hotel la Scala Hotel Florence

Hotel la Scala Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 142 out of 222 reviews" "
Rating 8 - Good. 54 out of 222 reviews" "
Rating 6 - Okay. 15 out of 222 reviews" "
Rating 4 - Poor. 8 out of 222 reviews" "
Rating 2 - Terrible. 3 out of 222 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

James Ryan, Toronto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay. Great neighborhood. Very friendly team to support us.
Stayed 3 nights in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Evangeline

Travelled with family
Liked: Cleanliness, staff & service, amenities
Everything was great especially with Sherry and the other young lady at breakfast. But the elevator being broken didn’t help my 82-yr old father when going up to the 2nd floor.
Stayed 2 nights in Sep 2024

10/10 Excellent

CECILIA

Liked: Cleanliness, staff & service, property conditions & facilities
The room was beautiful, they can improve a little bit on breakfast set up. Overall it was a good experience. Thank you so much!
Stayed 1 night in Sep 2024

10/10 Excellent

Nima

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Audrey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of our favorite stays in Italy! Staff was incredibly welcoming and attentive. Location is very convenient: 7 minutes' walk from Firenze Santa Maria Novella train station, 3 minutes from Piazza di Santa Maria Novella, 10 minutes from Cathedral of Santa Maria del Fiore/Brunelleschi's Dome. Included breakfast is promptly cooked to order with a wide range of options such as fried/scrambled eggs, Italian charcuterie, breads, cornetto, fruits, cappuccino, etc. Room was clean, comfortable and charming, with fresco ceiling, mini fridge, water kettle, coffee maker. Bathroom was clean and modern. We enjoyed our stay and plan to return!
Stayed 2 nights in Aug 2024

10/10 Excellent

Angela, Sault Ste Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location to the train station, clean and efficient rooms, exemplary staff, and healthy breakfast choices
Stayed 3 nights in Sep 2024

8/10 Good

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful historic building transferred into a small hotel, where the staff are personable and facilities, while a bit different are wonderful to be part of in this city. The hotel manager, Medi was exceptional, friendly and knowledgeable - a rare find in a bustling city
Stayed 2 nights in Sep 2024

10/10 Excellent

John

Stayed 2 nights in Aug 2024

10/10 Excellent

Ravindra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Jane

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous hotel in a stunning location a short walk from the Duomo. Lovely staff! Would highly recommend.
Stayed 3 nights in Aug 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ticks all the boxes
Really helpful and friendly staff, big bedroom and the bathroom was great
Stayed 1 night in Jul 2024

10/10 Excellent

Plamen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trip to Florence
Stayed 2 nights in Jul 2024

10/10 Excellent

Lana-May

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel La Scala was absolutely perfect! The room was great - the fresco on the ceiling was stunning and such a beautiful reminder of the historic building in comparison to the modern facilities. It was so clean, the bed was comfortable and the air con was so great to have. We had a garden facing room and so there was no noise from the outside whatsoever, but being an old building the walls are fairly thin so something to bear in mind, but I couldn’t fault the room or facilites at all. The staff were all SO NICE, really helpful, very welcoming and more than happy to give recommendations of places to see which was so great! Honestly the sweetest group of people and really make you feel at home. Breakfast was a bit of a worry for me given that it is around a long communal table, but with the time slots in a three/four hour window, we hardly saw any other guests. We’re not massive eaters in the morning so we just went for fruit, croissants and coffee which was ideal for us and it was a really nice touch to have it all included! They have a really good selection of things to choose from though, which you can select using a form the night before. The location is amazing also - only a five minute walk from the train station, and within walking distance to everything you’d want to see in the city. Overall, value for money is excellent, the hotel was lovely and we had the best time. I wouldn’t hesitate to recommend Hotel La Scala to anyone travelling to Florence!

8/10 Good

Rohini

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

6/10 Okay

Farrah

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Liked: Walkable to main tourist areas. Friendly staff and good breakfast. Clean. Air conditioner worked well enough. Didn't like: the windows in the room didn't close properly allowing all street noise to come through throughout the night... Even with earplugs it was loud and I couldn't sleep till 2am. Also the city tax was only payable by cash.. Not card.
Stayed 3 nights in Jul 2024

8/10 Good

Stephen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Noise at night from the outside, a bit like a lift motor or refrigerator which continued for 5 or 10 mins 2 or 3 times per night.
Stayed 4 nights in Jun 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Friendly front desk staff. Clean rooms.
Stayed 2 nights in Jun 2024

10/10 Excellent

Sonya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful staff, comfortable room
The room was comfortable. A/C worked very well. The front desk woman was a delight and the gentleman serving breakfast provided great conversation during my meal. Very close to everything! Will stay here again if i come to Florence!
Stayed 2 nights in Jun 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Jun 2024

8/10 Good

Yasamin

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The building was very old and its elevator was barely functioning. The staff were very friendly and helpful .
Stayed 3 nights in Jun 2024

10/10 Excellent

elika

Liked: Cleanliness, staff & service, property conditions & facilities
Love the location which is 5 min walk from the train station and 20 min walk to touristy areas. I love the receptionist( Madina) she was supper nice and helpful we wanted to go to mall and she showed me where to book the tickets and she always had a smile on her face. the breakfast was ok even it was prepared to each individual it was too many missed communication, one time they forgot to give us the paper for us to fill and the guy who has mustache working in the kitchen was giving us attitude when I was asking him how the breakfast works here. The way he acted was definitely not nice. And the second day for breakfast the lady didn’t have our paper so we had to tell her what we want. The room was clean and spacious. I like that you can book reservations for the busy famous restaurant downstairs ( Osteria pastella)easily with help of the receptionist. We had 2 dinners there since the pasta was so fresh.
Stayed 3 nights in Jun 2024

10/10 Excellent

Debra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a wonderful hotel for a two night stay in Florence. It was convenient for the Train and tourist attractions in there area. It felt safe and was quiet. The staff when above and beyond to make our stay special including bringing flowers on my birthday. Highly recommend.
Stayed 2 nights in May 2024

4/10 Poor

Monica

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Not a good place
The Bed & Breakfast is in a busy street and in a 3rd floor. It has a very small and slow elevator. The entrance of the building has a very bad smell. Before our arrival , I received an email requesting to upload our passports and I did, At our arrival, we were asked for our passports to take pictures of them. When I told the woman at the reception that I already sent them, she answered in a non friendly way. The beds were uncomfortable and the pillows awful. The bathroom had mold in the shower. Breakfast was good with plenty of selections and we had Andrea preparing it for us. Btw, he along with breakfast is the best of this B&B. He was so polite and friendly and my family and I shared a nice conversation. I don’t recommend this place
Stayed 2 nights in Apr 2024

10/10 Excellent

Nicole, Honolulu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walkable. Close to everything. Good breakfast. Recommend using a white noise machine if light sleeper.
Stayed 6 nights in Apr 2024