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Hotel la Scala

3.0 star property

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Photo gallery for Hotel la Scala

Premium bedding, in-room safe, laptop workspace, free WiFi
Free buffet breakfast
Standard Double or Twin Room | Bathroom
Hallway
Buffet

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
21 Via della Scala, Florence, FI, 50123
  • Historic Centre of Florence
    ‪1 min walk‬
  • Piazza di Santa Maria Novella
    ‪3 min walk‬
  • Cathedral of Santa Maria del Fiore
    ‪10 min walk‬
  • Florence (FLR-Peretola)
    ‪28 min drive‬

Room options

View all photos for Economy Double or Twin Room

Premium bedding, in-room safe, laptop workspace, free WiFi

Economy Double or Twin Room

  • Bay view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Single Room, 1 Double Bed

Premium bedding, in-room safe, laptop workspace, free WiFi

Standard Single Room, 1 Double Bed

  • 10 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room

Deluxe Double or Twin Room

  • 19 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Triple Room

Triple Room

Triple Room

  • 23 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Standard Double or Twin Room

Standard Double or Twin Room

Standard Double or Twin Room

  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Comfort Quadruple Room

Comfort Quadruple Room

Comfort Quadruple Room

  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Double or Twin Room, 1 Bedroom

Premium bedding, in-room safe, laptop workspace, free WiFi

Superior Double or Twin Room, 1 Bedroom

  • 17 sq m
  • Sleeps 3
  • 2 Twin Beds OR 1 Queen Bed

View all photos for Luxury Room

Luxury Room

Luxury Room

  • 19 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Double Room, 1 Bedroom, Garden View

Superior Double Room, 1 Bedroom, Garden View | View from room

Superior Double Room, 1 Bedroom, Garden View

  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

Hotel la Scala

Hotel with free breakfast, steps from Historic Centre of Florence
Along with concierge services, this smoke-free hotel has express check-out and tour/ticket assistance. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a front-desk safe.
Hotel la Scala offers 9 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. 45-inch flat-screen televisions come with digital channels. Bathrooms include showers with rainfall showerheads, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desk chairs and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at Hotel la Scala. During your stay, you're just a quick walk from Historic Centre of Florence. Enjoy features like free breakfast and free WiFi in public areas, plus concierge services.
  • Free buffet breakfast offered
  • Free WiFi
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Steps from Historic Centre of Florence and Piazza di Santa Maria Novella
Free breakfast is available. WiFi is free in public spaces. Hotel la Scala also features tour/ticket assistance, concierge services, and express check-out.

This 3-star Florence hotel is smoke free.

Guests are served free buffet breakfast.

Languages

English, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 30 per night)

Food and drink

  • Free buffet breakfast

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • No lift

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 45-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Desk chair
  • Free local calls
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 9:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

The front desk is open daily from 2:00 PM - 9:00 PM
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 30 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 6.00 per person, per night, up to 7 nights

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: EUR 30 per night (328 ft away)
  • Rollaway bed fee: EUR 30 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 2:00 PM - 9:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
Property Registration Number IT048017A1IBORGCWN

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Scala Florence
Scala Florence
Hotel la Scala Hotel
Hotel la Scala Florence
Hotel la Scala Hotel Florence

Hotel la Scala Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 150 out of 234 reviews
Rating 8 - Good. 57 out of 234 reviews
Rating 6 - Okay. 16 out of 234 reviews
Rating 4 - Poor. 8 out of 234 reviews
Rating 2 - Terrible. 3 out of 234 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Monica

Travelled with partner
Disliked: Cleanliness, amenities
Cons: We stayed at the hotel for 2 nights. The first time we saw the room was immediately a disappointment, is nothing close to what the pictures show. The room was very small, no natural light, no opportunity to open the outside window. In terms of cleanliness was poor, the smell to detergent, cleaning products and deodorant spray was unbelievable. Our nose started hurting after 5 minutes of being in the room. We asked the manager to look after this and their answer was “I can’t do anything, sorry”. That is no the customer service we expect at a hotel. Be careful about bringing tons of luggage, the property has an elevator but is tiny and very slow, probably you’ll need to take the stairs always. I wouldn’t recommend this hotel for families. Just solo travelers and couples. Pros: Good area, close to restaurants, coffee shops, main attractions of the city and the train station.
Stayed 2 nights in Dec 2024

10/10 Excellent

Chong Wei, Singapore

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff. Good location, near to train station. Breakfast was a good spread, and a nice way to start the day.
Stayed 2 nights in Dec 2024

10/10 Excellent

Bimal

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and staff. Clean and comfortable rooms.
Stayed 2 nights in Nov 2024

8/10 Good

Diana

Stayed 2 nights in Oct 2024

10/10 Excellent

James Ryan, Toronto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay. Great neighborhood. Very friendly team to support us.
Stayed 3 nights in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Evangeline

Travelled with family
Liked: Cleanliness, staff & service, amenities
Everything was great especially with Sherry and the other young lady at breakfast. But the elevator being broken didn’t help my 82-yr old father when going up to the 2nd floor.
Stayed 2 nights in Sep 2024

10/10 Excellent

CECILIA

Liked: Cleanliness, staff & service, property conditions & facilities
The room was beautiful, they can improve a little bit on breakfast set up. Overall it was a good experience. Thank you so much!
Stayed 1 night in Sep 2024

10/10 Excellent

Nima

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Audrey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of our favorite stays in Italy! Staff was incredibly welcoming and attentive. Location is very convenient: 7 minutes' walk from Firenze Santa Maria Novella train station, 3 minutes from Piazza di Santa Maria Novella, 10 minutes from Cathedral of Santa Maria del Fiore/Brunelleschi's Dome. Included breakfast is promptly cooked to order with a wide range of options such as fried/scrambled eggs, Italian charcuterie, breads, cornetto, fruits, cappuccino, etc. Room was clean, comfortable and charming, with fresco ceiling, mini fridge, water kettle, coffee maker. Bathroom was clean and modern. We enjoyed our stay and plan to return!
Stayed 2 nights in Aug 2024

10/10 Excellent

Angela, Sault Ste Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location to the train station, clean and efficient rooms, exemplary staff, and healthy breakfast choices
Stayed 3 nights in Sep 2024

8/10 Good

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful historic building transferred into a small hotel, where the staff are personable and facilities, while a bit different are wonderful to be part of in this city. The hotel manager, Medi was exceptional, friendly and knowledgeable - a rare find in a bustling city
Stayed 2 nights in Sep 2024

10/10 Excellent

John

Stayed 2 nights in Aug 2024

10/10 Excellent

Ravindra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Jane

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous hotel in a stunning location a short walk from the Duomo. Lovely staff! Would highly recommend.
Stayed 3 nights in Aug 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ticks all the boxes

Really helpful and friendly staff, big bedroom and the bathroom was great
Stayed 1 night in Jul 2024

10/10 Excellent

Plamen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Trip to Florence

Stayed 2 nights in Jul 2024

10/10 Excellent

Lana-May

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel La Scala was absolutely perfect! The room was great - the fresco on the ceiling was stunning and such a beautiful reminder of the historic building in comparison to the modern facilities. It was so clean, the bed was comfortable and the air con was so great to have. We had a garden facing room and so there was no noise from the outside whatsoever, but being an old building the walls are fairly thin so something to bear in mind, but I couldn’t fault the room or facilites at all. The staff were all SO NICE, really helpful, very welcoming and more than happy to give recommendations of places to see which was so great! Honestly the sweetest group of people and really make you feel at home. Breakfast was a bit of a worry for me given that it is around a long communal table, but with the time slots in a three/four hour window, we hardly saw any other guests. We’re not massive eaters in the morning so we just went for fruit, croissants and coffee which was ideal for us and it was a really nice touch to have it all included! They have a really good selection of things to choose from though, which you can select using a form the night before. The location is amazing also - only a five minute walk from the train station, and within walking distance to everything you’d want to see in the city. Overall, value for money is excellent, the hotel was lovely and we had the best time. I wouldn’t hesitate to recommend Hotel La Scala to anyone travelling to Florence!

8/10 Good

Rohini

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

6/10 Okay

Farrah

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Liked: Walkable to main tourist areas. Friendly staff and good breakfast. Clean. Air conditioner worked well enough. Didn't like: the windows in the room didn't close properly allowing all street noise to come through throughout the night... Even with earplugs it was loud and I couldn't sleep till 2am. Also the city tax was only payable by cash.. Not card.
Stayed 3 nights in Jul 2024

8/10 Good

Stephen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Noise at night from the outside, a bit like a lift motor or refrigerator which continued for 5 or 10 mins 2 or 3 times per night.
Stayed 4 nights in Jun 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Friendly front desk staff. Clean rooms.
Stayed 2 nights in Jun 2024

10/10 Excellent

Sonya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful staff, comfortable room

The room was comfortable. A/C worked very well. The front desk woman was a delight and the gentleman serving breakfast provided great conversation during my meal. Very close to everything! Will stay here again if i come to Florence!
Stayed 2 nights in Jun 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Jun 2024

8/10 Good

Yasamin

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The building was very old and its elevator was barely functioning. The staff were very friendly and helpful .
Stayed 3 nights in Jun 2024