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Hotel La Gemma

5.0 star property
VIP Access

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel La Gemma

Lobby lounge
Suite (Prestige Wifi)
Superior Double Room, 1 King Bed
Junior Suite, 1 King Bed
Bar (on property)

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Bar
  • Parking available
  • Spa
  • Pet-friendly
  • 24/7 front desk

Explore the area

Map
Via dei Cavalieri 2C, Florence, FI, 50123
  • Historic Centre of Florence
    1 min walk
  • La Petite
    1 min walk
  • Unità Tram Stop
    8 min walk
  • Florence (FLR-Peretola)
    27 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Suite (Loft Wifi)

Suite (Loft Wifi)

Suite (Loft Wifi)

  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room, 1 King Bed

Superior Double Room, 1 King Bed

Superior Double Room, 1 King Bed

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Prestige Wifi)

Suite (Prestige Wifi)

Suite (Prestige Wifi)

  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Double Room, 1 King Bed

Signature Double Room, 1 King Bed

Signature Double Room, 1 King Bed

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, 1 King Bed

Deluxe Double Room, 1 King Bed

Deluxe Double Room, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms

Suite, 2 Bedrooms

  • 61 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, Multiple Beds

Living area

Executive Suite, Multiple Beds

  • 61 sq m
  • Sleeps 4
  • 2 King Beds

Similar properties

Exterior

Bernini Palace

Breakfast included
Pet-friendly
Free WiFi
Restaurant
4.8 out of 5, Exceptional, (1005)
The price is €239
for 1 night
includes taxes & fees
6 Jan - 7 Jan
Bernini Palace

About this property

Hotel La Gemma

Luxury Florence hotel in Duomo with 2 restaurants
This smoke-free hotel features 2 restaurants, a full-service spa, and a bar/lounge. Free continental breakfast and free WiFi in public areas are also provided. Additionally, valet parking, massage/treatment rooms, and concierge services are onsite.
Hotel La Gemma offers 39 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. This Florence hotel provides complimentary wireless Internet access.

Bathrooms include showers, bathrobes, slippers, and bidets. Business-friendly amenities include desks and desk chairs. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

Allure SPA has 2 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a sauna and a steam room. The spa is open daily.
Our customers tell us they can't get enough of the helpful staff at Hotel La Gemma. During your stay, you're just a quick walk from Historic Centre of Florence. You'll find features like free breakfast and free WiFi in public areas, plus 2 restaurants.
  • Free continental breakfast served daily
  • Free WiFi
  • Enjoy a bite to eat at one of the 2 restaurants
  • Valet parking available for a fee
  • Indulge with manicures and pedicures, deep-tissue massages, or facials at Allure SPA
  • Services include a concierge and luggage storage
  • Steps from Historic Centre of Florence and Piazza della Signoria
  • Cats and dogs welcome for a fee (restrictions apply)
Hotel La Gemma offers its guests a full-service spa. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

The luxury Hotel La Gemma also features spa services, concierge services, and an elevator. For a fee, parking is available.

This 5-star Florence hotel is smoke free.

Guests are served free continental breakfast daily from 7:30 AM to 10:30 AM.
Hotel La Gemma has 2 restaurants on site.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Covered valet parking on site (EUR 65 per night)

Food and drink

  • Free continental breakfast available daily 7:30 AM–10:30 AM
  • 2 restaurants
  • 1 bar

Things to do

  • Full-service spa

Family friendly

  • Cots/infant beds (surcharge)
  • Soundproofed rooms

Conveniences

  • Lift

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Turndown service

Spa

  • 2 treatment rooms
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - Swedish
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 90
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 112
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Cots/infant beds (surcharge)
  • Heating
  • Premium bedding

Bathroom

  • Dressing gowns
  • Bidet
  • Free toiletries
  • Hairdryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Free bottled water
  • Minibar

More

  • Desk
  • Desk chair
  • In-room massage
  • Laptop-friendly workspace
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: EUR 35 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are available for EUR 30 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 8.00 per person, per night, up to 7 nights

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered valet parking fee: EUR 65 per night
  • Pet fee: EUR 35 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 30 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.
Property Registration Number IT048017A1CYOU9I36

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

This property has received its official star rating from the local rating authority.

Hotel La Gemma Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 117 out of 133 reviews" "
Rating 8 - Good. 9 out of 133 reviews" "
Rating 6 - Okay. 5 out of 133 reviews" "
Rating 4 - Poor. 0 out of 133 reviews" "
Rating 2 - Terrible. 2 out of 133 reviews" "

10/10

Cleanliness

10/10

Staff & service

9.8/10

Amenities

10/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

shida

Stayed 2 nights in Sep 2024

10/10 Excellent

Narbeh

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
BEST HOTEL!!
Stayed 1 night in Sep 2024

10/10 Excellent

Lida

Liked: Amenities
Stayed 3 nights in Sep 2024

10/10 Excellent

Emily

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such friendly and helpful staff, amazing location, bed was so comfortable. Very clean. Could not be happier and highly recommend
Stayed 4 nights in Sep 2024

10/10 Excellent

LeAnn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and staff were great. Dedicated would stay here again.
Stayed 2 nights in Sep 2024

10/10 Excellent

Nicole

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was absolutely stunning. The staff members were amazing, super friendly, and helpful.
Stayed 3 nights in Sep 2024

6/10 Okay

Nicholas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel did not honor any of VIP status offerings whoch is very disappointing... The second hotel that advertised VIP offerings and did not gove them ...I book alot of hotels which advertise those features ... I feel it is very deceptive based on that im giving a average rating!
Stayed 2 nights in Aug 2024

10/10 Excellent

Carlo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spectacular stay in a gorgeous room, in a magical location. This is the second year in a row that I’ve visited Florence and stayed at La Gemma. The staff is fantastic and attentive to the details and will make your stay memorable: La Gemma will continue to be my go to hotel when visiting Florence.
Stayed 2 nights in Jul 2024

10/10 Excellent

Abrar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2024

10/10 Excellent

Abdulrahman

Travelled with group
Liked: Cleanliness, property conditions & facilities
Great hotel
Stayed 2 nights in Aug 2024

10/10 Excellent

Maria Celia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, beautiful gem of a hotel.
Stayed 4 nights in Jul 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is beautiful and the room was lovely. Our only issue was that they did not accommodate an early check in. We were there before noon and understood that we could not check in immediately. But it could have been completely possible to offer a room by 1 or 2 pm. Instead they made us wait until 3 pm because that is check in time. They offered a free beverage; but when you are a very tired traveler, a drink does not compensate. Again, it takes 20 minutes max to turn a room over—having to wait three hours does not seem reasonable.
Stayed 1 night in Aug 2024

2/10 Terrible

naomi

Travelled with group
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Alik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Worth every dollar!
Stayed 3 nights in Aug 2024

10/10 Excellent

Jeevan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, great staff, fanatic room. Only draw back is for safety reasons they do not provide either a steamer or iron in the room and won’t bring one to you unless you pay for their cleaning service (which I didn’t think was fair at all). Bar that we had an amazing time
Stayed 2 nights in Jul 2024

10/10 Excellent

Shweta

Stayed 3 nights in Jul 2024

10/10 Excellent

Penelope

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well designed
Stayed 3 nights in Aug 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a two room suite and it was lovely. Our son was thrilled to have his own king size bed and bathroom. The location was in the nicest shopping district. We were there during one of the hottest weeks this summer. The a/c was not the coolest of all the hotels we stayed in but we requested two fans and couldn’t be happier.
Stayed 2 nights in Jul 2024

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is literally a hidden Gem … thus the name of the hotel. The service is incredible, from the gentleman who took our bags to the room, the bartender, the restaurant servers, and they have a Michelin star chef, which tells you how good is the food. We will be back.
Stayed 6 nights in Jul 2024

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel centrally located. Staff were so nice. Would stay again!
Stayed 1 night in Jul 2024

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Audrey

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 3 nights in Jul 2024

10/10 Excellent

Ivonn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Stay at this Gem!
We had a beautiful stay at this boutique hotel! It is well located, walking distance to luxury shopping and sights. Linens and towels were very fine quality, which we love and is hard to find these days. The decor and details within the room were wonderful, truly well designed and executed. The spa was just perfect, small but with everything one needs! Beds and shower were great, and the public spaces in the hotel were well designed and just beautiful. I was very happy here and would recommend to the most discerning travel, its staff were top notch as well, very proper. Thanks for making our stay in Florence amazing!
Stayed 2 nights in Jul 2024