Hotel Indigo Florence, an IHG Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Indigo Florence, an IHG Hotel

Property amenity
Point of interest
Minibar, in-room safe, laptop workspace, blackout curtains
Minibar, in-room safe, laptop workspace, blackout curtains
Minibar, in-room safe, laptop workspace, blackout curtains

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Breakfast available
  • Bar
    Bar
  • Pet-friendly
    Pet-friendly
  • Gym
    Gym
  • Parking available
    Parking available
  • Laundry
    Laundry

Explore the area

Map
Via Jacopo da Diacceto, 16/20, Florence, FI, 50123
  • Historic Centre of Florence
    1 min walk
  • Basilica of Santa Maria Novella
    8 min walk
  • Fortezza da Basso
    9 min walk
  • Florence (FLR-Peretola)
    22 min drive

Room options

Standard Room, 1 Queen Bed, Accessible

  • 17.4 sq m
  • Sleeps 2
  • 1 Queen Bed

Premium Room

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Room

  • 16.6 sq m
  • Sleeps 2
  • 1 Double Bed

Premium Room, 1 Queen Bed with Sofa bed

  • 21.5 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Standard Room, 1 Queen Bed

  • 16.2 sq m
  • Sleeps 2
  • 1 Queen Bed

Premium Room, 1 King Bed with Sofa bed

  • 22 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed

  • 16.7 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Balcony

  • 17.2 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed

  • 26 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 Single Bed

  • 12 sq m
  • Sleeps 1
  • 1 Twin Bed

Premium Room, 1 King Bed

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed, Balcony

  • 20.5 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed

  • 26 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About this property

Hotel Indigo Florence, an IHG Hotel

Property Location With a stay at Hotel Londra, you'll be centrally located in Florence, convenient to Fortezza da Basso and Cathedral of Saint Mary of the Flower. This 4-star hotel is within close proximity of Santa Maria Novella Basilica and Museum and Piazza di Santa Maria Novella. Rooms Make yourself at home in one of the 166 air-conditioned rooms featuring minibars. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Partially open bathrooms with shower/tub combinations feature complimentary toiletries and bidets. Conveniences include safes and desks, and housekeeping is provided daily. Amenities Enjoy recreational amenities such as a sauna and a fitness center. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and gift shops/newsstands. Dining Enjoy a meal at a restaurant, or stay in and take advantage of the hotel's 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge. Business, Other Amenities Featured amenities include a business center, express check-in, and complimentary newspapers in the lobby. Self parking (subject to charges) is available onsite.#The following facilities or services will be unavailable from July 1 2021 to March 1 2022 (dates subject to change): Dining venue(s) Fitness facilities. Mandatory fees: You'll be asked to pay the following charges at the property: A tax is imposed by the city: EUR 4.90 per person, per night, up to 8 nights. This tax does not apply to children under 12 years of age. We have included all charges provided to us by the property. . Optional fees: The following fees and deposits are charged by the property at time of service, check-in, or check-out. Fee for buffet breakfast: EUR 12 per person (approximately) Covered self parking fee: EUR 20 per day Rollaway bed fee: EUR 35 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. . Policies: All guests, including children, must be present at check-in and show their government-issued photo ID card or passport. Cash transactions at this property cannot exceed EUR 1999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation. Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of Safe Hospitality National Protocol (Italy). This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (WHO). This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly). . Instructions: Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Safety features at this property include a fire extinguisher, a smoke detector, and a security system . Special instructions: If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.. Check in from: 2:00 PM. Check in to: 12:00 PM. . Check out: 12:00 PM. House Rule: Children welcome. House Rule: Pets welcome (restrictions apply). House Rule: Smoking permitted.
Our customers tell us they can't get enough of the helpful staff at Hotel Indigo Florence, an IHG Hotel. During your stay, you're just a quick walk from Historic Centre of Florence. Features include free WiFi in public areas, plus a restaurant and a 24-hour gym. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Onsite recreation includes a 24-hour gym
  • Steps from Historic Centre of Florence and 8 minutes by foot from Basilica of Santa Maria Novella
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center, 12 meeting rooms, and coworking spaces.

WiFi is free in public spaces. A 24-hour fitness center, multilingual staff, and a garden are also featured at Hotel Indigo Florence, an IHG Hotel. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Florence hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.
Binomio - Onsite restaurant.
24-hour room service is available.

Languages

Arabic, English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Covered self parking on site (EUR 35 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: EUR 20 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Binomio

Things to do

  • 24-hour fitness centre
  • Table football
  • Wine-tasting room

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Business services

  • Business centre
  • Conference centre
  • Coworking spaces
  • Meeting rooms - 12

Outdoors

  • Garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bath
  • Bathroom emergency pull cord
  • Lift
  • Lift door width (centimetres): 80
  • Portable bath seat
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 140
  • Wheelchair-accessible (may have limits)

More

  • Couples dining
  • Designated smoking areas (fines apply)
  • Games
  • Romance packages available
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bathroom (partially open)
  • Bath or shower
  • Eco-friendly toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 26-inch flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Minibar

More

  • Connecting rooms available
  • Eco-friendly cleaning products used
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: EUR 20 per pet, per night
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 7 per person, per night, up to 7 nights

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 20 per person
  • Covered self parking fee: EUR 35 per day
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from the local rating authority.

Hotel Indigo Florence, an IHG Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 57 out of 88 reviews" "
Rating 8 - Good. 21 out of 88 reviews" "
Rating 6 - Okay. 7 out of 88 reviews" "
Rating 4 - Poor. 3 out of 88 reviews" "
Rating 2 - Terrible. 0 out of 88 reviews" "

9.2/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

DORA, OSSINING

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was very conveniently close to the Duomo, all shooping, restaurants and train station. We felt very aafe at all times.
Stayed 3 nights in Aug 2024

10/10 Excellent

Roxana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cool hotel close to everything
Stayed 2 nights in Aug 2024

10/10 Excellent

Janet

Stayed 1 night in Aug 2024

10/10 Excellent

James Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful stay. Great staff. Ideally located as a base. Lovely facilities. Would highly recommend.
Stayed 3 nights in Jul 2024

10/10 Excellent

Monique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, amazing breakfast, friendly staff & clean comfy rooms
Stayed 3 nights in Jul 2024

10/10 Excellent

Elizabeth

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience. First time in Florence. And my experience here. Amazing staff. Very detail in everything. Modern look. Amazing staff. The breakfast it’s perfect very variety and delicious. The hotel it’s near the city walking distance. We love our stay. Thanks for been part of this family trip
Stayed 2 nights in Jul 2024

8/10 Good

Erna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Need attention
When I arrived on July 11 ,at front desk , Leonardo asked my credit card to deposit €50 , and will returned as soon as we checked out , but until today July 23 , I am not yet get back my refund €50 , Sergio as Manager promised to me within 2 days working, I emailed twice but no response, I love to stay but if complicated with deposit, I will thinking twice , I paid full in advance, they should have my information but not charge my credit card as deposit, now I have to spend for İnternational calling to ask my money back , please take care this matter carefully, I need my money back .
Stayed 2 nights in Jul 2024

10/10 Excellent

Tsz Shun Jason

Stayed 2 nights in Jul 2024

10/10 Excellent

Ashok

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Updated and colorful interiors, good breakfast service and nice rooms
Stayed 6 nights in Jul 2024

10/10 Excellent

Dharmishtha

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoy stayed
Stayed 2 nights in Jul 2024

8/10 Good

Enrique

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
liked the interior design - traditional architectural lines combined with modern touch.
Stayed 1 night in Jun 2024

10/10 Excellent

CRISTINA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very nice and looks like some of the rooms have been recently renovated. Loved it!
Stayed 2 nights in Jun 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Edward

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly and helpful front staff. We enjoyed the decor as well.
Stayed 1 night in Jun 2024

10/10 Excellent

Maria

Great staff Clean rooms
Stayed 4 nights in Jun 2024

10/10 Excellent

Karen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would recommend.
Great location. Friendly service. Nice room.
Stayed 1 night in Jun 2024

8/10 Good

Clara

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our stay, a bit far from main area of Florence but nonetheless friendly staff and comfortable quiet room.
Stayed 2 nights in May 2024

8/10 Good

bashar

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in May 2024

4/10 Poor

Victoria

Stayed 2 nights in May 2024

10/10 Excellent

Sunny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

6/10 Okay

Jun Wei

Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Apr 2024

10/10 Excellent

Abilio

Stayed 2 nights in Apr 2024

8/10 Good

Jean

Travelled with partner
Liked: Cleanliness, staff & service
The room was spacious and clean, and the hotel is conveniently placed for the station. We didnt eat in the hotel as it was not particularly welcoming, no menus available (even on the website). The first afternoon we arrived there was very loud music playing, when i queried it I was told it was the Wednesday evening disco. There was no one in the bar, even when we returned from our evening meal, so I dont know who they were aiming that entertainment at.
Stayed 4 nights in Apr 2024

10/10 Excellent

Chi Wing

Liked: Cleanliness
Stayed 1 night in Apr 2024