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Hotel Giappone

1.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Giappone

Exterior
Point of interest
Comfort Triple Room, City View
Point of interest
Hallway

Reviews

7.6 out of 10

Good

Popular amenities

  • Air conditioning
    Air conditioning
  • Housekeeping
    Housekeeping
  • Free WiFi
    Free WiFi

Explore the area

Map
Via dei Banchi 1, Florence, FI, 50123
  • Historic Centre of Florence
    1 min walk
  • Basilica of Santa Maria Novella
    3 min walk
  • Piazza della Repubblica
    4 min walk
  • Florence (FLR-Peretola)
    23 min drive

Room options

View all photos for Comfort Triple Room, City View

Comfort Triple Room, City View

Comfort Triple Room, City View

  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Classic Single Room, 1 Single Bed, Ensuite

Classic Single Room, 1 Single Bed, Ensuite

Classic Single Room, 1 Single Bed, Ensuite

  • 11 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Comfort Single Room (Private Shower)

Comfort Single Room (Private Shower)

Comfort Single Room (Private Shower)

  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Classic Double or Twin Room, 1 Bedroom, Ensuite

Classic Double or Twin Room, 1 Bedroom, Ensuite

Classic Double or Twin Room, 1 Bedroom, Ensuite

  • Sleeps 2
  • 1 Double Bed

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includes taxes & fees
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About this property

Hotel Giappone

Beaux Arts hotel in Florence
Concierge services, free WiFi in public areas, and multilingual staff are available at this smoke-free hotel.
Hotel Giappone offers 9 accommodations with coffee/tea makers and slippers. This Florence hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.
During your stay at Hotel Giappone, you're just a quick walk from Historic Centre of Florence. You'll find features like free WiFi in public areas and concierge services.
  • Free WiFi
  • Services include a concierge
  • Steps from Historic Centre of Florence and 4 minutes by foot from Cathedral of Santa Maria del Fiore
Hotel Giappone offers its guests multilingual staff and concierge services. WiFi is free in public spaces.

This Beaux Arts Florence hotel is smoke free.

Languages

English, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Guest services

  • Concierge services
  • Daily housekeeping
  • Front desk (limited hours)
  • Multilingual staff

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets

Bathroom

  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 19-inch TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Phone
  • Slippers

Policies

Check-in

Check-in start time: 11:00 AM; Check-in end time: 7:30 PM
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

The front desk is open daily from 7:30 AM - 7:30 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.50 per person, per night, up to 7 nights
  • Destination fee: EUR 3.50 per person, per night. This fee does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 7:30 AM - 7:30 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Giappone Florence
Hotel Giappone
Hotel Giappone Florence
Giappone Hotel Florence
Hotel Giappone Hotel
Hotel Giappone Florence
Hotel Giappone Hotel Florence

Hotel Giappone Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 58 out of 255 reviews" "
Rating 8 - Good. 114 out of 255 reviews" "
Rating 6 - Okay. 57 out of 255 reviews" "
Rating 4 - Poor. 18 out of 255 reviews" "
Rating 2 - Terrible. 8 out of 255 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Douglas, Moses Lake

Travelled with group
Liked: Cleanliness, staff & service
It was 75 plus stairs to the office and I am 76 years old. I just about died carrying my luggage up the stairs.
Stayed 2 nights in Mar 2024

8/10 Good

Lauri, Longmont

Travelled with group
Liked: Cleanliness, staff & service, amenities
This was a fine, functional, adequate, clean facility, quite walkable from the train station and quite walkable to all of the city-center museums, galleries, etc. Excellent location. Beware, though, there is no elevator and the hotel is up a lot of windy twisty stairs! Do not select this hotel if you have mobility issues. Otherwise, it was a fine option.
Stayed 2 nights in Sep 2023

8/10 Good

Param

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and modern rooms - super close to great restaurants, coffee shops and steps from Cathedral of Santa Maria del Fiore and the train station! We loved our stay here and would definitely stay here again next time we are in Florence! The staff is super friendly, helpful and approachable which was great. Only negative about this hotel is the number of steps - I think my wife counted around 70 to 74 steps to get to the hotel floor. There are no elevators unfortunately - no biggie if you are young like us and pack light but might be tough for older individuals with kids and/or heavy luggage.

10/10 Excellent

Doug

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
It was an amazingly great location, but I’m too old and fat for no elevator. It was located so perfectly, we would still stay here when back in Florence.
Stayed 2 nights in Sep 2023

6/10 Okay

Margaret

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
BEWARE: you need to climb 78 steps of stairs to get to the hotel. If you have big luggage, take that into consideration. The room is as pictured or maybe slightly better. It comes with a mini fridge, and they even gave me a bottle of water to start my stay. I had a room with a private bathroom, but my private bathroom is a few doors down, so it is not as convenient. You need to pay for city tax in cash as well. Other than that, I have no complaints.
Stayed 2 nights in Jun 2023

8/10 Good

Vinay

Liked: Cleanliness, staff & service
75 steps to climb up to the reception.
Stayed 3 nights in May 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
**
Brilliant location.
Stayed 3 nights in Nov 2021

10/10 Excellent

Penny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No problems what so ever
Such a lovely man checked me in. There is a hotel on the floor below where I checked in. Does what it says in the tin. Will return again for cheap thrills. Thank you
Stayed 2 nights in Sep 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
It’s worth the rate and the hotel staff, Cristina was very nice and helpful. I stayed in room 9 which has a very nice view of the Duomo. I like that the room also got a fridge which is quite convenient for summer and that the time I stayed at the hotel.
Stayed 3 nights in Jul 2019

10/10 Excellent

Eleanor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing location for great price!
Perfect location right next to the Duomo, very close to train station, short walk to see the Uffizi and Accademia galleries. Amazing breakfast 2 minutes away at Cafe 50 Rosso. Note that you will need to climb 2 flights of stairs with no elevator to get to your room, and rooms had private shower but shared toilet in a bathroom down the hall. These weren't issues for me, and all facilities were very clean and worked perfectly (wifi included)! I would choose Hotel Giappone again if I go back to Florence.
Stayed 2 nights in Jun 2019

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness
Great location—central to everything!! Had asked for a quiet room; got one right at the entrance and check-in counter! Some guests were coming and going at all times of the night and slamming doors as they did so!!
Stayed 2 nights in May 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in May 2019

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

6/10 Okay

ines

Liked: Cleanliness, room comfort
Great location but minimum service. No breakfast available
Stayed 1 night in Apr 2019

6/10 Okay

Eric Nahum

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location!
Very small rooms! You share the restroom and shower. Receptionist is not in the counter all the time.
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Stayed 5 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

10/10 Excellent

Anthony, Avellino, New Jersey, New York City

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice place to stay when you are in Napoli. Lello, the manager and his staff a very friendly and helpful. I will be back to Napoli soon and I will be sure to stay at Hotel Giappone. It was Great!!
Stayed 1 night in Oct 2018

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Florence
I've had amazing time in Florence ! I will go back, surely. The location of the hotel is perfect, just around the corner of the cathedral. The room was okay, the staff was very nice, helpful - especially Vincenzina . Thank you very much for everything !
Stayed 6 nights in Oct 2018

8/10 Good

Jamie

Liked: Cleanliness, staff & service
It was a place to put my bag while I went sight seeing. The bed was uncomfortable. Service was nice I got confused with the language barrier. I'd stay there again as it's in a good location.
Stayed 2 nights in Oct 2018

4/10 Poor

NA, NA

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
There was blood streaks on my bedroom walls... and pubic hair in my basin sink.
Stayed 1 night in Sep 2018

8/10 Good

Derrick, Seattle, WA

Liked: Cleanliness, staff & service, room comfort
Cute hotel in great location
Hotel is in a great location, very close to train station and St.Mark's basilica. Mgr/owner is very nice to deal with. Hotel is old but cozy. Hotel is on top floor and must be ready to haul suitcase since there is no elevator.
Stayed 2 nights in Jun 2018

4/10 Poor

Nick, New Zealand

Disliked: Cleanliness, property conditions & facilities, room comfort
There may be better rooms and conditions but I was allocated what looked like a staff over-night room. It was too small to turn round in. The bed was tiny and sloped to the side. There was barely room to put a bag down. No connected bathroom, the toilet and showers were at the far end of the establushment. It was also at the top of 100 or so stairs which was a little demanding on my knees. That said, the location was excellent and I really enjoyed the rest of my three days in Florence.
Stayed 3 nights in Jun 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay at Hotel Giappone was just what I needed - the location in Florence can’t be beat. Yes, there is no elevator, and it’s not the flashiest of accommodations, but if you’re looking for a clean, budget-friendly place to stay, I recommend. The service was excellent - they waited for my late arrival and came after-hours to help me when I couldn’t open the outside door. Only issue was the WiFi could be a bit spotty.
Stayed 3 nights in May 2018

8/10 Good

LT, Florida

Liked: Cleanliness, staff & service, room comfort
Good Room Because the location and friendly staff
Building needs TLC,stiff stairs all the way to the 3rd floor but is on a great location and the room was clean. Not bad at all for the price ($66 per night)
Stayed 2 nights in Apr 2018