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Hotel Embassy

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Embassy

Lobby sitting area
Superior Double Room | Terrace/patio
Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds
Coffee service
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pet-friendly
  • Parking available
  • Room service
  • 24/7 front desk

Explore the area

Map
Via Jacopo Da Diacceto 8, Florence, FI, 50123
  • Historic Centre of Florence
    ‪1 min walk‬
  • Fortezza da Basso
    ‪9 min walk‬
  • Piazza di Santa Maria Novella
    ‪9 min walk‬
  • Florence (FLR-Peretola)
    ‪23 min drive‬

Room options

View all photos for Double Room with French bed

Double Room with French bed

Double Room with French bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room

Single Room

Single Room

  • 12 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Triple Room

Superior Triple Room

Superior Triple Room

8.0 out of 10
Very good
(4 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Double Room

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Double Room

9.0 out of 10
Wonderful
(8 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Double Room Single Use

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Double Room Single Use

10.0 out of 10
Exceptional
(1 review)
  • 19 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

7.6 out of 10
Good
(5 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Room

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Family Room

7.0 out of 10
Good
(4 reviews)
  • 25 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds OR 4 Twin Beds

View all photos for Superior Double or Twin Room

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Superior Double or Twin Room

  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

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About this property

Hotel Embassy

Hotel with a 24-hour front desk, steps from Historic Centre of Florence
This smoke-free hotel features a bar/lounge, a snack bar/deli, and a coffee shop/cafe. WiFi in public areas is free. Other amenities include self parking, coffee/tea in a common area, and concierge services.
Hotel Embassy offers 38 air-conditioned accommodations with minibars and safes. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. Televisions come with digital channels.

Bathrooms include bathtubs or showers, slippers, and bidets. This Florence hotel provides complimentary wireless Internet access. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at Hotel Embassy. During your stay, you're just a quick walk from Historic Centre of Florence. Features include free WiFi in public areas, plus a bar and a coffee shop/cafe.
  • Free WiFi
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Self parking available for a fee
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Steps from Historic Centre of Florence and 9 minutes by foot from Piazza di Santa Maria Novella
  • Cats and dogs welcome for a fee
Along with a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Multilingual staff, tour/ticket assistance, and coffee/tea in a common area are also featured at Hotel Embassy. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Florence hotel is smoke free.

For a fee, guests can enjoy full breakfast daily from 7:00 AM to 10:30 AM.
Room service is available.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • On-site parking available only on request
  • Self parking on site (EUR 25 per night; includes in/out privileges)
  • Limited on-site parking
  • On-site parking includes off-street options

Food and drink

  • Full breakfast available for a fee daily 7:00 AM–10:30 AM: EUR 15.00 for adults and EUR 15.00 for children
  • 1 coffee shop/cafe
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Outdoors

  • Outdoor furniture

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Lift door width (centimetres): 79
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 99
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 100
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Egyptian cotton sheets
  • Heating
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bath or shower
  • Bidet
  • Towels

Entertainment

  • 32-inch TV
  • TV/satellite channels

Food and drink

  • Minibar

More

  • Phone
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
The parking fee is EUR 30 per van vehicle, per night.

Access methods

Staffed front desk

Pets

  • Pets: EUR 30 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 22 lbs per pet)
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 50.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 7.00 per person, per night, up to 7 nights

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately EUR 15.00 for adults and EUR 15.00 for children
  • Self parking fee: EUR 25 per night (in/out privileges)
  • Pet fee: EUR 30 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 50.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Embassy Florence
Hotel Embassy Florence
Embassy Hotel Florence
Hotel Embassy Hotel
Hotel Embassy Florence
Hotel Embassy Hotel Florence

Hotel Embassy Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 61 out of 167 reviews" "
Rating 8 - Good. 81 out of 167 reviews" "
Rating 6 - Okay. 16 out of 167 reviews" "
Rating 4 - Poor. 7 out of 167 reviews" "
Rating 2 - Terrible. 2 out of 167 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was close to the train station, however as the roads are very complicated ( not a grid layout) in that area, it was tricky to find. Breakfast anfd room was great.
Stayed 2 nights in Sep 2024

8/10 Good

Tina

Liked: Cleanliness, property conditions & facilities
Great property close to the train station and 10 mins walk from the Duomo
Stayed 1 night in Oct 2024

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

8/10 Good

Sam

Liked: Staff & service
Stayed 2 nights in Sep 2024

8/10 Good

Teresa, Barrie, ON, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location
We were a family with three young children. We stayed in a family room which had a second bedroom and a lovely terrace which added to the overall space. The rooms were a little small. There was one TV and two bathrooms. There was lots of storage space. The breakfast buffet was good with lots of variety. We had a difficult time finding the hotel as the street it was on was not very direct. The overall location was excellent. It was within walking distance to the train station and the main tourist sites.

8/10 Good

Roberto, El Paso, TX

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice surprise.!!!
I arrived in train to Florence and the hotel couldn't be more near, i walk to blocks and i was there!!! The room was very spacious, the bathroom has a bathtub!!!! good wifi (5 euros 24 hrs) comfortable beds, big towels. The nice thing about FLorence is that you can go enywhere walking, and this hotel was 10 min from the Duomo. Good Hotel.

8/10 Good

Katie5

Liked: Cleanliness, staff & service, room comfort
Concert in Florence
Hotel was well located a short walk from station. Quiet area. Nice room, bathroom well fitted nice shampoos and shower gels. Good seating area outside room which we used as we did not have a balcony. Would stay there again

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a very nice stay at the Embassy. On arrival the gentleman on the desk was helfpul, but perhaps could have been a bit more friendly. All staff though were professional and good. The breakfast staff were extremely efficient and helpful. On a personal note, and I know this run against the current trend, I would prefer a much smaller selection of food, but of better quality. Therefore, some really good fruit juice, bread and croissants and really hot tea and coffee would be preferable.

8/10 Good

Sam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Embassy
Very Central to most places....Breakfast was great.... staff were very helpful.... Train station only 300m away.....my family and I had a great time.....

10/10 Excellent

Alex, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
I have nothing to complain about. The service is excellent, the location is good (very close to the train station, so if you are arriving by train it's just a short walk to the hotel), the amenities are great. We had a skylight in our room and that was a nice surprise. Also, the bed was huge (the mattress was a little hard though) and the pillows very comfortable. Breakfast was pretty standard and the coffee was excellent. If I could change anything at all about this hotel, would be to have free wi-fi (wi-fi costs EU8 for 72 hours, which is very cheap but not free). If I ever went back to Florence I would stay there again.

8/10 Good

Family

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Keith M3

Liked: Cleanliness
Weekend Away
Booked this hotel for a weekend away in Florence. Hotel was close to station and a ten minute walk into town centre. We booked a junior suite, but was put into what I can only describe as a closet! Avoid room 404 as it had no windows only skylights! On the whole as we were only there for two nights and out most of the time we coped ok and the rest of the hotel was ok but hardly 4 star as listed.

4/10 Poor

Glen, Australia

Liked: Cleanliness
Disliked: Staff & service
Below average
We could hear the next room talking ...worst motel we stayed at in our 7 week Europe holiday. Breakfast was a joke.Ran out of everything..not enough tables..bread stale...the toaster was a grill and you had to put your bread in a metal holder and turn by hand ( like cooking over an open fire ) water temp changes every two seconds in the shower.Location is good for train station .You have to pay for wi - fi.Not recommended .

10/10 Excellent

Linsay, Christchurch NZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just great!
A Very good hotel, very close to the Main train station and most public transport (although you can walk most places). Shame we didn't have more time in Florence. Great breakfast. Would I stay again - YES. Would I recomend it to others - of course.

8/10 Good

ed, new orleans

Liked: Cleanliness, staff & service, property conditions & facilities
convenient to train and tour pick-ups
bed very very frim. food ok. it worked well for us!

6/10 Okay

colin

Liked: Staff & service, property conditions & facilities
Disliked: Room comfort
beds of inferior quality
Lovely hotel and wonderful staff in great location. The problem were the beds which were unbelievably hard, and the children's beds almost impossible to sleep on for the metal bumps and hard bits and were very inferior quality.. Breakfast was great and staff very kind. The room was generally clean but it was obvious that from lack of time the cleaner missed essential areas which were left thick in dust i.e the top of the bed headboard, bed side tables etc. Location was perfect for seeing the sites of Florence, within walking distance if walking causes no difficulties.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice surprise.
Very nice little hotel, very convenient to the main train station. A little off the beaten path in terms of experiencing "central" Florence, but easily within walking distance. The staff were phenomenal, very pleasant, courteous and helpful.

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cleanly room with new bathroom furnishings (great shower!). The breakfast spread was huge and impressive. The hotel is about a 10-15 min walk from the Duomo / central Florence which was perfectly fine although the area outside the hotel (near the train station) does get a little sketchy at night.

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Unfriendly Front Desk Staff
If the front desk staff, had been friendly or helpful, we would have enjoyed our stay here. The hotel itself, and the upkeep of our room was fine. However, it is unacceptable when the front desk staff does not even look up to say hello when you arrive. We waited for quite a few minutes while the 2 men at the front desk finished a conversation. Subsequently, almost every time we passed the front desk, no one would greet us. For us, especially when in a foreign country, you look to the hotel staff as a helpful and welcoming resource. We felt like the front desk staff (different people at different times of day) just did not want to be bothered by their customers. On the other hand, the cleaning staff, would always say hello when you walked by. We had a question about operating the room temperature controls that the cleaning staff told us should have been addressed by the reception desk.

6/10 Okay

MR

Liked: Property conditions & facilities
Good place for a family
The place was nice but the front desk people were not as friendly and helpful like they don't want to be bothered. The room was big to fit all 4 of us comfortably. Breakfast should start early like at 7 AM not 7:30 to accomodate people that have early tours. We ended up buying our breakfast even though it was free because our tour was at 8pm and we had to be at meeting place 15 mins before the departure time.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Florence
Very nice, difficult to drive to because of one way streets but very near train station

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice small hotel located close to the train station the aiport and all the places you want to visit in Florence

10/10 Excellent

Cat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved Florence
This Hotel was surprisinly a nice size room compared to most of Italy's small rooms. Very clean, staff was helpful and accomadating. It is conveniently located near the train station and close to some sightseeing. There are supermarkets and laundry stores close by for your travel needs as well. Their breakfast had a wide selection and eggs. Would stay there again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Jewels

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central location
Perfect location, close to all sights and very close to station!