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Hotel Embassy

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Embassy

Lobby sitting area
Superior Double Room | Terrace/patio
Superior Double Room
Exterior
Front of property

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Pet-friendly
    Pet-friendly
  • Breakfast available
    Breakfast available
  • Parking available
    Parking available
  • 24/7 front desk
    24/7 front desk
  • Room service
    Room service

Explore the area

Map
Via Jacopo Da Diacceto 8, Florence, FI, 50123
  • Historic Centre of Florence
    1 min walk
  • Fortezza da Basso
    9 min walk
  • Piazza di Santa Maria Novella
    9 min walk
  • Florence (FLR-Peretola)
    24 min drive

Room options

View all photos for Double Room with French bed

Double Room with French bed

Double Room with French bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room

Single Room

Single Room

  • 12 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Triple Room

Superior Triple Room

Superior Triple Room

  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Double Room

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Double Room

  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Double Room Single Use

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Double Room Single Use

  • 19 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Room

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Family Room

  • 25 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds OR 4 Twin Beds

View all photos for Superior Double or Twin Room

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Superior Double or Twin Room

  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

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About this property

Hotel Embassy

Hotel with a 24-hour front desk, steps from Historic Centre of Florence
This smoke-free hotel features a bar/lounge, a snack bar/deli, and a coffee shop/cafe. WiFi in public areas is free. Other amenities include self parking, coffee/tea in a common area, and concierge services.
Hotel Embassy offers 38 air-conditioned accommodations with minibars and safes. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. Televisions come with digital channels.

Bathrooms include bathtubs or showers, slippers, and bidets. This Florence hotel provides complimentary wireless Internet access. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at Hotel Embassy. During your stay, you're just a quick walk from Historic Centre of Florence. Features include free WiFi in public areas, plus a bar and a coffee shop/cafe.
  • Free WiFi
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • English breakfast served daily for a fee
  • Self parking available for a fee
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Steps from Historic Centre of Florence and 9 minutes by foot from Fortezza da Basso
  • Cats and dogs welcome for a fee
Along with a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Multilingual staff, tour/ticket assistance, and coffee/tea in a common area are also featured at Hotel Embassy. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Florence hotel is smoke free.

For a fee, guests can enjoy English breakfast daily from 7:30 AM to 10:30 AM.
Room service is available.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • On-site parking available only on request
  • Self parking on site (EUR 25 per night; includes in/out privileges)
  • Limited on-site parking
  • On-site parking includes off-street options

Food and drink

  • English breakfast available for a fee daily 7:30 AM–10:30 AM: EUR 12.50 for adults and EUR 12.50 for children
  • 1 coffee shop/cafe
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Outdoors

  • Outdoor furniture

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Lift door width (centimetres): 79
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 99
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 100
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Egyptian cotton sheets
  • Heating
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bath or shower
  • Bidet
  • Towels

Entertainment

  • 32-inch TV
  • TV/satellite channels

Food and drink

  • Minibar

More

  • Phone
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
The parking fee is EUR 30 per van vehicle, per night.

Access methods

Staffed front desk

Pets

  • Pets: EUR 30 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 22 lbs per pet)
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 50.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 7.00 per person, per night, up to 7 nights

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately EUR 12.50 for adults and EUR 12.50 for children
  • Self parking fee: EUR 25 per night (in/out privileges)
  • Pet fee: EUR 30 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 50.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Embassy Florence
Hotel Embassy Florence
Embassy Hotel Florence
Hotel Embassy Hotel
Hotel Embassy Florence
Hotel Embassy Hotel Florence

Hotel Embassy Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 236 out of 658 reviews" "
Rating 8 - Good. 281 out of 658 reviews" "
Rating 6 - Okay. 83 out of 658 reviews" "
Rating 4 - Poor. 38 out of 658 reviews" "
Rating 2 - Terrible. 20 out of 658 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Chuan

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room temperature was constantly 26-27c. After being asked, front desk “remotely lowered” the temperature to 20c remotely and a fan was sent but it didn’t help at all, still around 26c and could hardly sleep! Would not recommend room 8xx, which is in another building behind the main building, and is closer to the train station and noisier in the night.
Stayed 2 nights in Aug 2024

10/10 Excellent

wasim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All great
Stayed 3 nights in Aug 2024

10/10 Excellent

Harish

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

8/10 Good

WILLIAM, LAS VEGAS

Stayed 2 nights in Jul 2024

8/10 Good

WILLIAM, LAS VEGAS

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff very nice and helpful
Stayed 2 nights in Jul 2024

10/10 Excellent

artur

Liked: Cleanliness, staff & service, property conditions & facilities
👍👍👍
Stayed 3 nights in Jul 2024

10/10 Excellent

Rafael, Magnolia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional Service. Good value. Convenient location.
Stayed 3 nights in Jul 2024

6/10 Okay

Ayesha

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The elevator was too narrow and the staff was not friendly enough to give correct directions to the room . The room was very hot when we lowered the temperature of the ac , but when we called the reception they lowered it in a moment from the reception, so do call them !it was comfortable after that
Stayed 1 night in Jul 2024

4/10 Poor

Brianna

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The location can’t be beat, the breakfast options are decent, and the staff is friendly but that’s where the positives end. It is right next to the train station so it’s noisy. This didn’t bother me but I’m used to a large city and trains here are frequent, starting early in AM (~5-6AM), so keep that in mind. For the negatives, there is no consistent access to water to refill bottles. I’m aware this is common in Italy, but it is specifically noted at breakfast bar to not use their bottles to refill your own. Single use plastic cups with lemon water left in lobby but no other water that I could find. They sell the bottles they leave in your room for 2.5€ each (not clearly communicated) so just buy large ones at the market across the street for 1€ instead. The air conditioning vent is located directly below the window so the room never got cold even at the coldest setting (18C). The ceiling had an abnormal number of cracks spanning the entire ceiling - normally wouldn’t mention something like this but it was a significant number of cracks. If you intend to spend very little time in your hotel room and don’t mind a lack of air conditioning, the proximity to the train station is great! About a 15-20min walk to main area and tons of restaurants. Lack of A/C during a heatwave (90-100F) was a big negative for me.
Stayed 4 nights in Jul 2024

8/10 Good

Ramona

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Air conditioning is confusing to use for first-time travelers. The hotel needs to give clear instructions on arrival to make it clear that guests should make sure all windows are sealed when trying to activate. Cleaning crew left a window unlocked and we woke up to a 90 degree room during the middle of the night. The area around the train station felt like a rough part of the city, but it was convenient and we felt safe in a group. Breakfast was very good and a very good deal.
Stayed 4 nights in Jul 2024

8/10 Good

Andreea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No second time
The staff from night shift unfriendly and rude . They didn’t gave the breakfast to my partner who left before to the airport.
Stayed 1 night in Mar 2024

8/10 Good

ROMEL, Daly City

Liked: Cleanliness, staff & service, property conditions & facilities
We stay during summer and the AC is not strong enough to cool our room. Otherwise, we have a pleasant stay.
Stayed 1 night in Jul 2024

6/10 Okay

Jo Ann, Havelock

Travelled with family
Liked: Staff & service
Beds are hard. Very close to the trains- so close you hear them in very 5 mins. Our bathroom facilities weren’t the cleanest. The interior of the rooms is just old and needs updating. It’s ok if you need a quick place to stay. I wouldn’t extend the trip here though. We o ly stayed one night.
Stayed 1 night in Jun 2024

10/10 Excellent

Kailash

Stayed 2 nights in Jun 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Ryan

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
Very nice big room, a couple of rude staff but overall solid stay
Stayed 1 night in Jun 2024

10/10 Excellent

Jorge

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Nice room and great value.
Stayed 2 nights in May 2024

10/10 Excellent

Vanesa

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Ha sido una estancia muy agradable!
Stayed 4 nights in Jun 2024

10/10 Excellent

Joseph

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We chose the hotel for its proximity to the rail station and the centre of Florence. Considering how close it is to both, the Embassy is quiet, spacious, elegant and reasonably priced.
Stayed 3 nights in May 2024

4/10 Poor

Katherine

AC in the room did not work well and we woke up hot and sticky all Night. Safe and shower knob were both broken. Many broken clothes hangars as well
Stayed 3 nights in May 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Embassy Hotel was great! The location is fantastic and the facilities were well worth the price! However what was truly great was the staff- at the front desk Sophia and Martina were not only helpful but added humour and a touch of class that made our stay great. Also the breakfasts were great but again the service in the beautiful dinning room was outstanding. Nikla ( not sure of the spelling) and the other staff in the dinning room were prompt, efficient and ensured a great experience! We wouldn’t hesitate to stay at the Embassy again!
Stayed 7 nights in May 2024

10/10 Excellent

Agnes

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Walkable to train station and main attractions such as Santa Maria Novella. Hotel is clean and renovated. Our room , both bedroom & bathroom were spacious, neat & clean. Some minor flaws like can’t control the AC temperature. It doesn’t cool enough to my preference but manageable. Tat goes for the water temperature, it fluctuates ; from hot to cold then cold to hot without touching. Again these minor things. Breakfast was good. It has some hot meal breakfast & plenty of bread and fruits to choose from. Overall our 3 nights stay was wonderful. I will come back. I recommend
Stayed 3 nights in May 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

10/10 Excellent

Tiffany

Stayed 1 night in Apr 2024