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Hotel Alessandra

2.0 star property
VIP Access

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Alessandra

City view
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
View from room
Exterior
Single Room

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • Laundry
  • Air conditioning
  • Housekeeping

Explore the area

Map
Borgo Santi Apostoli 17, Florence, FI, 50123
  • Historic Centre of Florence
    1 min walk
  • Amblé
    1 min walk
  • Unità Tram Stop
    9 min walk
  • Florence (FLR-Peretola)
    26 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Suite, River View (Baccio)

Suite, River View (Baccio)

Suite, River View (Baccio)

  • 60 sq m
  • River view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Triple Room

Triple Room

Triple Room

  • 23 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bed

View all photos for Classic Double Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Classic Double Room

  • 17 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Single Room

Single Room

Single Room

  • 11 sq m
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Single Room, Private Bathroom (External)

Single Room, Private Bathroom (External)

Single Room, Private Bathroom (External)

  • 11 sq m
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 20 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Quadruple Room

Quadruple Room

Quadruple Room

  • 23 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Superior Double Room, River View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Superior Double Room, River View

  • 17 sq m
  • River view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Basic Double Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Basic Double Room

  • 12 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, City View

Deluxe Room, City View | City view

Deluxe Room, City View

  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

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About this property

Hotel Alessandra

Riverfront Florence hotel in Duomo with a bar
A bar/lounge, concierge services, and dry cleaning are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a library, tour/ticket assistance, and a front-desk safe are onsite.
Hotel Alessandra offers 25 air-conditioned accommodations with safes and hair dryers. Televisions come with satellite channels.

This Florence hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Our customers tell us they can't get enough of the sightseeing around Hotel Alessandra. During your stay, you're just a quick walk from Historic Centre of Florence. Free WiFi in public areas, a bar, and breakfast (surcharge) are available.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Continental breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Guests have great things to say about the local sightseeing and the clean accommodations
  • Steps from Salvatore Ferragamo Museum and 3 minutes by foot from Piazza della Signoria
Hotel Alessandra offers its guests a library, tour/ticket assistance, and concierge services. WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. Hotel Alessandra also features dry cleaning/laundry services, room service (during limited hours), and a front-desk safe.

This Florence hotel is smoke free.

For a fee, guests can enjoy continental breakfast daily from 7:30 AM to 9:30 AM.
Room service (during limited hours) is available.

Languages

English, French, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Off-site parking for EUR 28.00 per day; discounts available

Food and drink

  • Continental breakfast available for a fee daily 7:30 AM–9:30 AM: EUR 13 for adults and EUR 13 for children
  • 1 bar
  • Room service available

Family friendly

  • Soundproofed rooms

Conveniences

  • Lift
  • Front-desk safe
  • Library

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Front desk (limited hours)
  • Luggage storage
  • Tour/ticket assistance

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Hypo-allergenic bedding

Bathroom

  • Bidet
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • TV/satellite channels
  • TV

More

  • Desk
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 7:30 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:30 AM - 6:00 PM
Guests will receive an email 72 hours before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 4 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 30.0 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.50 per person, per night, up to 7 nights

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately EUR 13 for adults and EUR 13 for children
  • Nearby parking fee: EUR 28.00 per day (328 ft away)
  • Rollaway bed fee: EUR 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
The front desk at this property is open daily from 7:30 AM - 6:00 PM.
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 7:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 72 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Up to 2 children 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Alessandra Florence
Alessandra Hotel
Hotel Alessandra
Hotel Alessandra Florence
Hotel Alessandra Hotel
Hotel Alessandra Florence
Hotel Alessandra Hotel Florence

Hotel Alessandra Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 438 out of 699 reviews" "
Rating 8 - Good. 194 out of 699 reviews" "
Rating 6 - Okay. 44 out of 699 reviews" "
Rating 4 - Poor. 13 out of 699 reviews" "
Rating 2 - Terrible. 10 out of 699 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jean

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at the hotel. Easy walking to train station and all the sights. Staff was very friendly and helpful. Room was very clean. Highly recommend
Stayed 3 nights in Sep 2024

10/10 Excellent

Ana, Brockton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
**Hotel Review:** Had a wonderful stay! The hotel was incredibly welcoming, clean, and full of character. The location was perfect for exploring the city. The highlight was definitely the concierge, "Me Amore Monty"—he was amazing, super friendly, and made the stay even more special. Highly recommend!
Stayed 3 nights in Sep 2024

6/10 Okay

Lois

Travelled with family
Liked: Staff & service
Disliked: Amenities
Have to climb 2flights with luggage before you get to lift. Very small lift to reception area.
Stayed 3 nights in Sep 2024

10/10 Excellent

Mara, Bellevue

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a perfect place to stay! We will be back! Staff was awesome! Hotel beds and amenities were great! The full breakfast was the best. Location is central to everywhere !! 5-stars from us!
Stayed 4 nights in Sep 2024

10/10 Excellent

Mary

Stayed 6 nights in Aug 2024

10/10 Excellent

Meghri

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved Alessandra hotel, it was clean and the staffs were friendly and helpful. The location of this hotel is perfect, close to everything.
Stayed 4 nights in Sep 2024

10/10 Excellent

Jorge

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and sevice very nice, very clean.
Stayed 7 nights in Sep 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrific experience
The hotel was spectacular, several hundred years old restored to its glory. Our room had an uninstructed view of the river and surrounding areas. Monty at the reception made the visit even more enjoyable, the entire staff was amazing. Great breakfast terrific experience.
Stayed 1 night in Sep 2024

10/10 Excellent

Lynne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was very charming. The room was clean and comfortable. The balcony was great. The location was perfect. I recommend this place.
Stayed 2 nights in Aug 2024

8/10 Good

JOHN, Buckeye

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
If you require the use of connection to internet I found that is was at best slow and often lost communications. The stairs to the 2nd floor reception area was many and the elevator was extremely small ( 1 person and bag) was only allowed because of the space. The rooms ac was controlled by the hotel and medium blankets were available. Staff was very friendly and helpful. Except for the stairs and rolling luggage up those stairs I would come back again.
Stayed 3 nights in Sep 2024

6/10 Okay

Donnie

Liked: Cleanliness
Disliked: Room comfort
I would not stay here again. I booked a room with a Private Bathroom. And I got a private bathroom but my bathroom was not in my room. I was not eve connected to my room. It was on the other side of the hotel. So if you need the bathroom in the middle if the night, this is quite a problem. The mgmt insisted that “this is the room that you booked”. But I can assure you that when I booked a private bathroom in the past, I have never had to ask if the private bathroom was actually IN my room. This was ridiculous to me. The gents were very nice, but I would not stay here again and I would advise you not to also.
Stayed 4 nights in Aug 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
This property was about a 3 minute walk to the Ponte Vecchio. The staff (every one of them) and the owner were so nice and accommodating. I’d stay here again!
Stayed 6 nights in Aug 2024

10/10 Excellent

DOMENIC

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic staff with wonderful attitude & supreme customer focused service. Rooms are clean & well maintained. Elevator is tiny if you’re of larger stature but functions well to save you several stairs. Location is close to everything worth seeing. Walking distance to most sites & taxis are readily available for longer distances.
Stayed 2 nights in Sep 2024

10/10 Excellent

Athena

Travelled with group
Liked: Cleanliness, staff & service
Stayed 3 nights in Aug 2024

10/10 Excellent

Dianna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great people at the desk. With an advance notice, they provided delicious pure veg breakfast.
Stayed 4 nights in Aug 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

6/10 Okay

Jenna

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The hotel itself was clean and the room we stayed in was spacious. The shower was a little small and didn’t drain very well which was a bit annoying but not the worst thing. It was strange that when we would leave the hotel we needed to give the key to the reception desk and when we returned we had to wait for them to give us back the key. We felt we couldn’t really leave our more important things in the room. The elevator in the building was very old and doesn’t go down to the ground floor, only the second floor, so we had to carry our luggage one flight.
Stayed 3 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Can’t miss location!
Amazing location right by a very happening square, walkable to all the sites. Super clean room and very quiet despite being right next to the square. Super friendly staff. Beds were great and breakfast was lovely.
Stayed 2 nights in Aug 2024

6/10 Okay

Melinda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property is very clean, has a friendly staff, and is walkable to many destinations. You cannot access the property by car because many streets are closed off near the property. We had to park at a parking garage which charged 45 euro per night and then we had to walk about 5 minutes with our luggage to get to the hotel. Furthermore, the elevator was not accessible from the ground floor. We carried our bags up several flights of stairs just to reach the elevator, but it is so tiny that we all just kept climbing stairs. I suggest putting bags and 1 person in the elevator. The hotel amenities listed laundry facilities and laundry services; they only have services. In other words I rented the room so that I could wash my own laundry but they do not have facilities on site. Again, the hotel is clean, has friendly staff, and is walkable to many destinations.
Stayed 1 night in Aug 2024

10/10 Excellent

Monika

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff was very friendly, helpful and knowledgeable. The rooms were large and impeccably clean. The location is perfect. Everything is walkable from the hotel including the train station. If you are a runner and looking for great trails, run along the river away from the downtown, and in less than 2km will run through a park with dirt trails along the river.
Stayed 2 nights in Aug 2024

10/10 Excellent

Dominique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The reception staff here are very friendly and hilarious. The hotel is located very closely to all the tourist areas, the bridge, the Academy Museum, the Uffizi gallery, and the cathedrals, etc. I enjoyed my stay. Stop by the Terrazza Rodo for a drink and delicious tiramisu!
Stayed 2 nights in Aug 2024

10/10 Excellent

Olave

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

KAH NAI

Travelled with group
Disliked: Property conditions & facilities
Property is a bit run down . Too many stairs and very old elevator that serve from 2nd floor and not from the ground floor .but can get good strong reception staff to help with luggage . But must tip them . Location of the hotel is excellent which is the hotel saving grace ..
Stayed 4 nights in Jun 2024

10/10 Excellent

Kelly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a fabulous property-clean and an excellent location. Andre and his staff were amazing. They were detail oriented in answering questions and gave outstanding recommendations for dinner. The breakfast was delicious-homemade pastries, pies and eggs.
Stayed 6 nights in Jul 2024

10/10 Excellent

Edward

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 3 nights in Jul 2024