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Helvetia & Bristol Firenze – Starhotels Collezione

5.0 star property

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Photo gallery for Helvetia & Bristol Firenze – Starhotels Collezione

Aerial view
Bar (on property)
Dinner served, Regional cuisine, al fresco dining
Suite Bristol (Suite Temptation)
Pool

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • Breakfast available
  • Gym
  • Parking available
  • Room service

Explore the area

Map
Via Dei Pescioni 2, Florence, FI, 50123
  • Historic Centre of Florence
    ‪1 min walk‬
  • Piazza della Repubblica
    ‪1 min walk‬
  • Piazza della Signoria
    ‪5 min walk‬
  • Florence (FLR-Peretola)
    ‪25 min drive‬

Room options

View all photos for Deluxe Double or Twin Room (Helvetia)

Deluxe Double or Twin Room (Helvetia)

Deluxe Double or Twin Room (Helvetia)

  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room

Triple Room

Triple Room

  • 38 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Room (Cozy)

Room (Cozy)

Room (Cozy)

  • 19 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Deluxe Double Room (Bristol)

Deluxe Double Room (Bristol)

Deluxe Double Room (Bristol)

  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite (Bristol)

Junior Suite (Bristol)

Junior Suite (Bristol)

  • 35 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Panoramic Suite (Suite Temptation)

Panoramic Suite (Suite Temptation) | View from room

Panoramic Suite (Suite Temptation)

  • 67 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Heritage Suite

Heritage Suite

Heritage Suite

  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Suite (View - Helvetia)

1 bedroom, premium bedding, minibar, in-room safe

Junior Suite (View - Helvetia)

  • 38 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, Connecting Rooms

1 bedroom, premium bedding, minibar, in-room safe

Room, Connecting Rooms

  • 50 sq m
  • Sleeps 4
  • 2 Queen Beds OR 1 Double Bed and 2 Twin Beds

View all photos for Suite Bristol (Suite Temptation)

Suite Bristol (Suite Temptation)

Suite Bristol (Suite Temptation)

  • 55 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

1 bedroom, premium bedding, minibar, in-room safe

Family Room

  • 40 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Presidential Suite Bristol (Suite Temptation)

Presidential Suite Bristol (Suite Temptation)

Presidential Suite Bristol (Suite Temptation)

  • 100 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Twin Bed

View all photos for Junior Suite (Helvetia)

Junior Suite (Helvetia)

Junior Suite (Helvetia)

  • 38 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior

Bernini Palace

  • Breakfast included
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.8 out of 5, Exceptional, (1005)
The price is €301
for 1 room
includes taxes & fees
8 Mar - 9 Mar
Bernini Palace

About this property

Helvetia & Bristol Firenze – Starhotels Collezione

Luxury hotel connected to a rail/subway station in Duomo with a full-service spa
A full-service spa, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a bar/lounge, valet parking, and massage/treatment rooms.
Helvetia & Bristol Firenze – Starhotels Collezione offers 89 accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Beds feature premium bedding. A pillow menu is available. Satellite television is provided.

Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and bidets. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body scrubs. The spa is equipped with Turkish bath/hammam.

The spa is open daily. Guests under 14 years old are not allowed in the spa.

Our customers tell us they can't get enough of the helpful staff at Helvetia & Bristol Firenze – Starhotels Collezione. During your stay, you'll be connected to a rail/subway station, and just a quick walk from Historic Centre of Florence. You'll find features like free WiFi in public areas, plus a full-service spa and a restaurant. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Enjoy Regional cuisine while dining at Cibrèo Ristorante Cocktai
  • Buffet breakfast served daily for a fee
  • Valet parking and self parking available for a fee
  • Treat yourself to body treatments, body scrubs, or manicures and pedicures at the spa
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a 24-hour gym and fitness classes
  • Guests have great things to say about the helpful staff and the overall condition of the property
  • Steps from Historic Centre of Florence and 5 minutes by foot from Piazza di Santa Maria Novella
  • Pet-friendly amenities are available, including food and water bowls
Helvetia & Bristol Firenze – Starhotels Collezione offers its guests a full-service spa and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury Helvetia & Bristol Firenze – Starhotels Collezione. You'll have access to the health club at a partner property. For a fee, parking is available. A complete renovation of Helvetia & Bristol Firenze – Starhotels Collezione was completed in April 2019.

This 5-star Florence hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 10:30 AM.
Cibrèo Ristorante Cocktai - This restaurant specializes in Regional cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.
Cibrèo Caffè - This restaurant serves breakfast, lunch, and dinner. A children's menu is available. Happy hour is offered. Open daily.
Bristol Winter Garden - Onsite restaurant. Open daily.
24-hour room service is available.

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (EUR 60 per day)
  • Valet parking on site (EUR 60 per day)
  • Off-site parking within 1640 ft (EUR 60 per day)
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–10:30 AM: EUR 40 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Cibrèo Ristorante Cocktai
  • Cibrèo Caffè
  • Bristol Winter Garden

Things to do

  • 24-hour fitness centre
  • Access to nearby health club
  • Fitness classes
  • Full-service spa
  • Shopping

Family friendly

  • Babysitting (surcharge)
  • In-room childcare (surcharge)
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Terrace

Spa

  • 4 treatment rooms
  • Body scrubs
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage/treatment rooms
  • Spa open daily
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Lift
  • Grab bar in shower
  • Grab bar near toilet
  • Handrails in stairwells
  • Raised toilet seat
  • Roll-in shower
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Fireplace in reception
  • Renovated entire property – April 2019
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bath or shower
  • Bidet
  • Hairdryer
  • Rainfall showerhead
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 32-inch TV
  • Satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • In-room massage
  • Individually decorated
  • Individually furnished
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property's garage will be closed every day from midnight to 7 AM

Access methods

Staffed front desk

Pets

  • Pets are welcome
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 8.00 per person, per night, up to 7 nights

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 40 per person
  • Self parking fee: EUR 60 per day
  • Valet parking fee: EUR 60 per day
  • Nearby parking fee: EUR 60 per day (1640 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Helvetia Bristol Firenze Starhotels Collezione Hotel Florence
Helvetia Bristol Firenze Starhotels Collezione Hotel
Helvetia Bristol Firenze Starhotels Collezione Florence
Helvetia Bristol Hotel Florence
Helvetia Bristol Firenze Starhotels Collezione
Helvetia Bristol Firenze Starhotels Collezione Hotel Florence
Helvetia Bristol Firenze Starhotels Collezione Hotel
Helvetia Bristol Firenze Starhotels Collezione Florence
Helvetia Bristol Firenze Starhotels Collezione
Helvetia & Bristol Firenze – Starhotels Collezione Hotel
Helvetia & Bristol Firenze – Starhotels Collezione Florence
Hotel Helvetia & Bristol Firenze – Starhotels Collezione
Helvetia & Bristol Firenze – Starhotels Collezione Florence
Helvetia Bristol Firenze – Starhotels Collezione
Helvetia Bristol

Helvetia & Bristol Firenze – Starhotels Collezione Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 328 out of 491 reviews
Rating 8 - Good. 114 out of 491 reviews
Rating 6 - Okay. 32 out of 491 reviews
Rating 4 - Poor. 11 out of 491 reviews
Rating 2 - Terrible. 6 out of 491 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

8.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

nashwa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Kent, Brooklyn park

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful property that is well cared for and very helpful staff. I would definitely stay again.
Stayed 5 nights in Oct 2024

10/10 Excellent

Nicholas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Oct 2024

10/10 Excellent

Carolann

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here for 8 glorious nights. This hotel is absolutely stunning. The service was impeccable and the location was perfect for walking to any location in Florence. The staff was very accommodating and helpful. . Don’t forget to visit the spa!!! Also, the room where they serve breakfast is like nothing I have ever seen. Stunning!!! I will be back…
Stayed 8 nights in Oct 2024

10/10 Excellent

Hock Yong

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The customer service exemplary. Extremely helpful, efficient and friendly. Combined with top notch rooms and facilities, its a fantastic gem of a hotel.
Stayed 3 nights in Oct 2024

10/10 Excellent

valerie, chesterfield

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spectacular hotel! 2 minutes away from Duomo. Highly recommended!
Stayed 3 nights in Oct 2024

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Osamah

Stayed 4 nights in Sep 2024

10/10 Excellent

tamar

Stayed 2 nights in Sep 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly Recommend - Best Luxury Hotel
What can I say. My wife and I stayed here on our wedding night for 2 nights and the staff made it so simple for us. Thank you for a wonderful stay.
Stayed 2 nights in Aug 2024

10/10 Excellent

Arpan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, in a beautiful location, in the centre of the all the designer stores. Absolutely deserves Leading Hotel of the World status. Couldn’t fault one thing even if I tried.
Stayed 4 nights in Aug 2024

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location very friendly
Stayed 3 nights in Aug 2024

10/10 Excellent

Chencheng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

10/10 Excellent

Domenico

Stayed 3 nights in Jul 2024

10/10 Excellent

Alexandr

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cute boutique. Breakfast in winter garden is excellent
Stayed 2 nights in Aug 2024

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

bronwyn

Stayed 2 nights in Jul 2024

4/10 Poor

Sayed

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

carolina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It has been a long time I had not been at such wonderful hotel. The people who work there are fantastic always smiling and always helpful. The breakfast I marvelous The location perfect Hands on I’m coming back for
Stayed 5 nights in Jul 2024

10/10 Excellent

Lucy

Staff were excellent. Great location. Child friendly. Nice touches such as free water and chocolates. Also gave good recommendations for local restaurants.
Stayed 4 nights in Jul 2024

10/10 Excellent

CHRISTINA

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Impeccable hotel! Our room was stunning and the hotel amenities especially the spa were out of this world!! Had the best time and enjoyed every moment of this luxurious hotel.
Stayed 2 nights in Jul 2024

10/10 Excellent

Stephane

Business traveller, Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Rupert, London

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Got room upgraded for free, very generous! Hotel immaculate throughout and in great location
Stayed 6 nights in May 2024

10/10 Excellent

Geva, Tiburon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just perfect
Stayed 4 nights in Apr 2024