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"Excellent location and staff and quant hotel. Restaurant menu was uninteresting. We were looking forward to lovely evening meals in the hotel and ende ... " More
4 Jun 2024 by Helvetia & Bristol Firenze
Dear Rupert, Thank you very much for your kind reviewBest Regards
24 Nov 2017 by LM
Dear Mr. Martin & Family, Thank you for taking the time to share your feedback. We are delighted to learn that you enjoyed your long stay with us and that both our services and staff have somehow contributed to render your time in Florence a successful one. We regret that our Restaurant menu was not of your liking, usually we change it each season, however your consideration will doubtless be a matter for discussion with the Restaurant Manager. Thank you and kind regards, Luana Malloni Management Assistant
Helvetia & Bristol Firenze – Starhotels Collezione offers its guests a full-service spa and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury Helvetia & Bristol Firenze – Starhotels Collezione. You'll have access to the health club at a partner property. For a fee, parking is available. This 5-star Florence hotel is smoke free.
Available in all rooms: Free WiFi , Internet access (surcharge)
Available in some public areas: Free WiFi
Self parking (surcharge) , Valet parking (surcharge)
Helvetia & Bristol Firenze – Starhotels Collezione offers 89 accommodations with minibars and a safe. Each accommodation is individually furnished and decorated. Beds feature premium bedding. A pillow menu is available. Satellite televisions are provided. Bathrooms include baths or showers with a rainfall showerhead, dressing gowns, slippers and bidets. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.
For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10:30 AM.
Cibrèo Ristorante Cocktai – This restaurant specialises in Regional cuisine and only serves dinner. Guests can enjoy al fresco dining (weather permitting). A children's menu is available.
Cibrèo Caffè – This restaurant serves breakfast, lunch and dinner. A children's menu is available. Happy hour is offered. Open daily.
Bristol Winter Garden – On-site restaurant. Open daily.
24-hour room service is available.
Recreational amenities at the hotel include a 24-hour fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
The on-site spa has 4 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, facials and body scrubs. The spa is equipped with Turkish bath/hammam.
The spa is open daily. Guests under 14 years old are not allowed in the spa.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Eurocard and cash.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
The property is a member of the Leading Hotels of the World.
