A 24-hour front desk, a front-desk safe, and free breakfast are available at this smoke-free hotel. WiFi in public areas is free.
Aurum Firenze offers 43 accommodations with minibars and safes. Beds feature premium bedding. LED televisions are featured in guestrooms.
Bathrooms include showers, bidets, and hair dryers. This Florence hotel provides complimentary wireless Internet access. Housekeeping is provided daily.
Our customers tell us they can't get enough of the free breakfast at Aurum Firenze. During your stay, you're just a quick walk from Basilica of Santa Maria Novella. Enjoy features like free WiFi in public areas.
Free buffet breakfast served daily
Free WiFi
Amenities include a front-desk safe and an elevator
Guests have great things to say about the location and the clean accommodations
Just a 4-minute walk from Piazza di Santa Maria Novella and 3 minutes by foot from Basilica of Santa Maria Novella
Free breakfast is available daily. Public spaces have free WiFi. Aurum Firenze also features a front-desk safe and an elevator.
This 4-star Florence hotel is smoke free.
Guests are served free buffet breakfast daily from 7:30 AM to 9:30 AM.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
No on-site parking available
Food and drink
Free buffet breakfast available daily 7:30 AM to 9:30 AM
Family friendly
Soundproofed rooms
Conveniences
24-hour front desk
Safe at front desk
Guest services
Housekeeping (daily)
Accessibility
Lift
More
Smoke-free property
Room amenities
Bedroom
Blackout drapes
Premium bedding
Bathroom
Bidet
Hair dryer
Shower
Towels provided
Entertainment
42-inch LED TV
Food and drink
Minibar
More
Air conditioning (climate-controlled)
Heating (climate-controlled)
Phone
Safe
Soundproofed rooms
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 12:30 AM
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 10:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property is in a car-free zone and can be reached only by foot.
Access methods
Staffed front desk
Pets
No pets allowed, but service animals are welcome
Children and extra beds
Children are welcome.
Payment types at the property
Important information
Fees
Guests will be asked to pay the following charges at the property:
A tax is imposed by the city: EUR 7.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.
We've listed all charges provided to us by the property.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after 2:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Property Registration Number IT048017A1ZXGOIT7H
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.
We should mention
All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
National rating
This property has received its official star rating from the local rating authority.
Property is also known as
Aurum Firenze Hotel Florence
Aurum Firenze Hotel
Aurum Firenze Florence
Aurum Firenze Hotel
Aurum Firenze Florence
Aurum Firenze Hotel Florence
Aurum Firenze Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Hotel was an 8 minute walk from train station. About 10-15 minute walk from sights, lots of restaurants in area, launderette 5 min walk. Room was small but fine for a few nights. Continental breakfast is included and was sufficient would stay again.
Carolyn
Stayed 3 nights in Nov 2025
4/10 Poor
Francyne
Travelled with family
13 Nov 2025
Liked: Cleanliness, staff & service
The room was clean enough, but it was too small for two people. There was no room to open 2 suitcases. Nothing extra, not even a chair….and the bathroom was also very small. The staff was OK….the one good thing was the breakfast.
Francyne
Stayed 7 nights in Nov 2025
10/10 Excellent
Alfredo
Business traveller
11 Nov 2025
Liked: Cleanliness, staff & service, amenities
Friendly helpfull hotel staff, clean room , good amenities, secure, good close location to Florence central and train station
Alfredo
Stayed 2 nights in Nov 2025
4/10 Poor
Carl
10 Nov 2025
Carl
Stayed 5 nights in Nov 2025
6/10 Okay
Bernadette
Travelled with family
7 Nov 2025
Convenient location to fast food and train station
The door to our room 108 only open halfway, the lone window facing the street doesn’t lock. The shower door doesn’t lock good, so it flooded the bathroom floor.
Raymundo
Stayed 2 nights in Oct 2025
6/10 Okay
Diane
1 Nov 2025
Liked: Cleanliness, staff & service
Disliked: Amenities
Room was clean
Bed comfortable
But definitely bare bones amenities
Clean and tidy. Very close to main train station and easy walk to main attractions. The Duomo view picture is a bit cheeky as you can only see that from the breakfast room window.
The room was small and shower so small it was barely usable
There were no additions such as shampoo provided or coffee in the rooms
The room had an awful smell (urine from the bathroom and vinegar from the bedding)
Breakfast was also poor
They' did provide some gluten free.options which was apprecaited but the bacon was cold and all fat and coffee tasted strange
Wouldnt recommemd or go again
We spent 2 days here. We had mosquitos in room first day, which I had to use mosquito spray given by reception.
It rained during our stay so had water leaking through ceiling in bathroom through several places - so puddles on floor. Had to put towels all over floor - not hygienic and very dangerous - wife and children slipped a few times could have caused an injury.
I had payed full cost up front - if I could I would have left within first few hours stay.
Not one to complain but I have to in his instance.
No way is this a 4 star hotel.
Only plus is location.
Nilesh
Stayed 2 nights in Oct 2025
8/10 Good
Joanna
19 Oct 2025
Liked: Cleanliness, staff & service
Breakfast fresh and varied. Air conditioning perfect. Room is a bit too small even for one person, but it is clean. I appreciate the bath room especially.
Room was extremely small. Didn’t even have a tea maker. Was like sleeping in a closet with 3 people. Breakfast was not good. No gluten free options. Undercooked bacon. You can also hear other guests above and beside you. Front desk service was also not great.
We were able to check-in early. It is walkable from Santa Maria Novella train station and so are the points of interest. When we arrived, the electric metal blinds was not working. Letitia gave us a sheet to temporarily give us privacy. When we came back from our tour the next day, it was already fixed. Great place to stay. Worth the money we paid for. Santa Maria Novella Basilica is close by. Worth visiting. Well recommended.
The hotel was perfect! Close to the train station, restaurants, transport, many sights to visit, among others. The room was quiet, the beds were perfect, bathroom in good conditions and the breakfast is great with many options. The staff is very friendly and they help with everything
Juan Sebastian
Stayed 4 nights in Oct 2025
4/10 Poor
Jody
14 Oct 2025
Liked: Staff & service
Disliked: Cleanliness
The bathroom had a horrendous smell that made it barely usable. In property's defense, I don't think it was necessarily uncleanliness but old plumbing that is creating this odor. The bathroom had no ventiliation system; no windows nor an electrical fan system. Room had a single towel (it was a booking for one, as a reference), which came pre-stained and looking rather thin with too many washes.
The included breakfast was a nice touch and the food offering was decent for what it was, but the dining room
The door to our room wouldn’t open. He promised to get it fixed right away. We could barely get our suitcases and didn’t get done.
Frame of the closet door was broken. We couldn’t even open it and I took a bunch of pictures. I spoke to them about it. He was gonna get fixed. They didn’t do it. I asked to be moved to another room. They told me to pack my bags this was on day too, and they would move my items. To another room.
When I got back at the end of the day, nobody knew what was going on and the status very rude. They made us feel very uncomfortable as if it was our fault the room we were in should’ve never been booked because everything was falling apart and bathroom smell like a sewer shower door was broken. We took a shower all the water with pee all over the place.
Made us stay very uncomfortable. The cleaning crew is excellent the receptionist they were very rude.
Everything was as you would expect it to be. Breakfast service was excellent, the bed was comfortable and the shower was decent. Cleaning staff did a great job.
I did report a minor issue with the plug not working but other than that it was absolutely fine.