2/10 Terrible
irma
12 Oct 2025
The door to our room wouldn’t open. He promised to get it fixed right away. We could barely get our suitcases and didn’t get done.
Frame of the closet door was broken. We couldn’t even open it and I took a bunch of pictures. I spoke to them about it. He was gonna get fixed. They didn’t do it. I asked to be moved to another room. They told me to pack my bags this was on day too, and they would move my items. To another room.
When I got back at the end of the day, nobody knew what was going on and the status very rude. They made us feel very uncomfortable as if it was our fault the room we were in should’ve never been booked because everything was falling apart and bathroom smell like a sewer shower door was broken. We took a shower all the water with pee all over the place.
Made us stay very uncomfortable. The cleaning crew is excellent the receptionist they were very rude.
irma
Stayed 5 nights in Sep 2025























