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AC Hotel Firenze by Marriott

4.0 star property

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Hypo-allergenic bedding, pillow-top beds, minibar, in-room safe
Hypo-allergenic bedding, pillow-top beds, minibar, in-room safe
Lounge
43-inch flat-screen TV with satellite channels, TV

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • Pet-friendly
  • Breakfast available
  • Parking available
  • Room service

Explore the area

Map
Via Luciano Bausi, 5, Florence, FI, 50144
  • Historic Centre of Florence
    ‪4 min walk‬
  • Fortezza da Basso
    ‪15 min walk‬
  • Basilica of Santa Maria Novella
    ‪16 min walk‬
  • Florence (FLR-Peretola)
    ‪19 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

  • 16 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking

Hypo-allergenic bedding, pillow-top beds, minibar, in-room safe

Standard Room, 2 Single Beds, Non Smoking

  • 16 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking

  • 21 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking

Hypo-allergenic bedding, pillow-top beds, minibar, in-room safe

Standard Room, 2 Single Beds, Non Smoking

  • 16 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 2 Single Beds, Non Smoking

Superior Room, 2 Single Beds, Non Smoking

Superior Room, 2 Single Beds, Non Smoking

  • 21 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

  • 16 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

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About this property

AC Hotel Firenze by Marriott

Hotel with a health club, near Basilica of Santa Maria Novella
A restaurant, a health club, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a rooftop terrace, a conference center, and a coffee shop/cafe are onsite. Housekeeping is available on request.
AC Hotel Firenze by Marriott offers 118 air-conditioned accommodations with minibars and safes. Beds feature pillowtop mattresses. 43-inch flat-screen televisions come with premium satellite channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. In-room massages, hypo-allergenic bedding, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a health club.
Our customers tell us they can't get enough of the helpful staff at AC Hotel Firenze by Marriott. During your stay, you're just a quick walk from Historic Centre of Florence. Enjoy features like free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Just a 2-minute drive from Basilica of Santa Maria Novella and a few minutes from Pitti Palace
  • Cats and dogs welcome for a fee (restrictions apply)
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Business amenities include a business center and meeting rooms.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 3025 square feet (281 square meters) and includes a conference center. A health club, a rooftop terrace, and a library are also featured at the business-friendly AC Hotel Firenze by Marriott. Parking is available for a fee.

This 4-star Florence hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:30 AM.
AC Hotel Firenze by Marriott has a restaurant on site.
24-hour room service is available.

Languages

Catalan, English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (EUR 18 per night)
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:30 AM: EUR 17 for adults and EUR 17 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Things to do

  • Fitness centre

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (3025 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Grab bar in bath
  • Height-adjustable showerhead
  • Lever door handles
  • Visual alarms in hallways
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Couples dining
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Hypo-allergenic bedding
  • Pillow-top mattress

Bathroom

  • Bidet
  • Deep-soaking bath
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 43-inch flat-screen TV
  • Premium channels
  • Satellite channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Desk
  • Energy-saving switches
  • Free newspapers
  • In-room massage
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 15.00 per accommodation, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 66 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 10.00 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 7.00 per person, per night, up to 7 nights

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 17 for adults and EUR 17 for children
  • Self parking fee: EUR 18 per night
  • Pet fee: EUR 15.00 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 10.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.
Property Registration Number IT048017A1D8DM3UCE

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

AC Firenze Hotel
AC Firenze Marriott
AC Firenze Marriott Florence
AC Hotel Firenze
AC Hotel Firenze Marriott
Ac Firenze By Marriott
Firenze Marriott
Hotel Firenze
Marriott AC Hotel Firenze
Marriott Firenze
Ac Firenze Florence
Ac Firenze Hotel Florence
Ac Hotel Florence
Ac Hotels Florence
AC Hotel Firenze by Marriott Hotel
AC Hotel Firenze by Marriott Florence
AC Hotel Firenze by Marriott Hotel Florence

AC Hotel Firenze by Marriott Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 378 out of 767 reviews
Rating 8 - Good. 289 out of 767 reviews
Rating 6 - Okay. 65 out of 767 reviews
Rating 4 - Poor. 20 out of 767 reviews
Rating 2 - Terrible. 15 out of 767 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Araum

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, new, great staff, decor, and all.
Overall, it was a great stay. The lobby was modern, spacious and nicely designed. The staff spoke English well. They were very polite and professional. The bed was stiff and comfortable. The room had very nice lighting. The location of the hotel is a bit out of the way, not a desirable view outside, but wonderful on the inside. However, there is a laundromat just a few minutes walk away. Bring a credit card and your own detergent. There was one brief adverse event I witnessed in the lobby with some guests who refused to pay their bill and ran out on the staff. But I would think that’s the kind of thing that wouldn’t happen very often. I checked in very late, yet their guest representative was able to let and check us in quite quickly. Overall, if you’re looking for a new, clean, brand hotel with plenty of hot water and space, you’ll like it. It’s a Marriott.
Stayed 2 nights in Oct 2024

10/10 Excellent

Francisco

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
nice hotel
Stayed 4 nights in Sep 2024

6/10 Okay

Jim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is out of the core which made it quiet, and we felt safe walking around. But taxis added to the overall cost of our stay - anywhere from €15 to €20 each way. Front desk staff were SO AWESOME! Upon arrival, Andrea took time to recommend wonderful places in town to visit, and another fella (we didn’t get his name) always greeted us warmly saying our room number. Our room attendant was super friendly and accommodating with extra towels, etc. Room was really clean and comfortable. Air conditioning was great! Shampoo was awful - like stinky baby shampoo.
Stayed 3 nights in Aug 2024

8/10 Good

Nse-Obung

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was nice but walls are so thin I
Stayed 4 nights in Sep 2024

10/10 Excellent

Alejandro

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Looks almost new. Staff is excellent!!
Stayed 1 night in Aug 2024

8/10 Good

Mufaddal, Colombo

Liked: Cleanliness, staff & service, property conditions & facilities
Check in process was very smooth and ample parking in the basement
Stayed 2 nights in Jul 2024

8/10 Good

Frescia Margot

Stayed 2 nights in Jun 2024

10/10 Excellent

Laura Elena

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 2 nights in May 2024

10/10 Excellent

Gaurav

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Maidely

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The hotel itself is beautiful and clean. Very modern. The staff in the lobby was very nice to us. But there was once employee who was significantly rude to us. It was 9 pm and I was getting ready to leave for dinner and somebody complained about me walking in heels inside the room. When the employee came to the room about the complaint he was extremely rude.
Stayed 2 nights in May 2024

6/10 Okay

Sivakumar

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 7 nights in Feb 2024

10/10 Excellent

Dennis Kostakoglu, Indianapolis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023

10/10 Excellent

Kim, Chicago

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is awesome as a place to stay near the airport for an early morning flight. Which is what we did. It was perfecto!!!
Stayed 1 night in Oct 2023

6/10 Okay

mark

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
It seems that ever since Marriott bought Sheraton that the maintenance of the properties has declined. The bed sheets had holes in them as did the bath towels. There was no Kleenex dispenser, only a tiny packet. The hair conditioner in the shower was empty for three days. On the other hand the desk staff and restaurant and bar staffs were very nice and breakfast was great. Location wise, it's quite a ways from where you want to be in Venice if you are there for leisure.
Stayed 3 nights in Oct 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing service with great food and a beautiful bar! Very convenient as only a short walk from the centre of Florence!
Stayed 3 nights in Aug 2023

10/10 Excellent

Latarcsha

Liked: Property conditions & facilities
The property was clean, and very comfortable . There are great variety of food options and the food is delicious.
Stayed 2 nights in Sep 2023

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is nice and conveniently located. We walked from train station following google maps. It took us thru a unsafe street one block over. But if one comes in on the Main Street in front of hotel area is much better. Huge bath tub and great water pressure. Bed was comfortable and you have control of your thermostat. Room was reasonably quite.
Stayed 3 nights in Sep 2023

8/10 Good

Carol

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The hotel was very good , both our rooms were nice , staff were helpful & friendly. Concierge was good & booked two of our trips Tram was only 3 minutes away & easy to use .
Stayed 5 nights in Sep 2023

10/10 Excellent

JoAnn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tops in Florence
Staff is terrific. Great breakfast. Great room. I’ve visited Florence at least a dozen times and this is my most favorite stay.
Stayed 4 nights in Aug 2023

10/10 Excellent

Jeffrey

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel
Great hotel just a bit from the center of Florence. Approximately 30 minute walk to the Duomo. Also located in a run down neighborhood.
Stayed 2 nights in Sep 2023

10/10 Excellent

Jamal

Stayed 2 nights in Aug 2023

10/10 Excellent

Jane

Stayed 1 night in Aug 2023

6/10 Okay

Patricia

Travelled with family
The property is a 3 star: wifi is unpredictable, not stable. The 3 twin room is misrepresented on the website, it's actually 2 twins and 1 roll away bed (uncomfortable). The restaurants dinner is inferior.
Stayed 2 nights in Aug 2023

6/10 Okay

Maya

Liked: Staff & service
Stayed 2 nights in Aug 2023

6/10 Okay

shoaib

Travelled with family
Liked: Property conditions & facilities
Average
It was an average hotel. Breakfast service was not helpful.
Stayed 2 nights in Jul 2023