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4.2 out of 5

"This hotel is amazing and has everything you need to relax and do water activities for 2 weeks. On top of that the food is just great and different ev ... " More

By Eric Q. on Sat 23 Apr 2016

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Suite, 1 King Bed, Balcony, Garden View (Prestige)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed, Ocean View (Opera,Beach Access,Balcony or Terrace)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Ocean View (Magnifique - Balcony or Terrace)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Luxury Twin Room, 1 King Bed, Balcony, View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Description

During your stay at Sofitel Mauritius L'Imperial Resort & Spa, you're just a quick walk from Tamarin Bay. You'll find features such as free WiFi in public areas and free self-parking, plus 5 restaurants.

  • Free WiFi
  • Free self-parking
  • For dining with ocean views, stop by Ravinala, one of the property's 5 restaurants
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Indulge with body treatments, manicures and pedicures or aromatherapy at Sofitel So Spa
  • Services include babysitting, a free children's club and dry cleaning/laundry
  • On-site recreation includes a private beach, 2 outdoor tennis courts and a gym
  • Within a 10-minute walk of Tamarin Bay and Wolmar Beach
  • Airport shuttle service available for a fee

Sofitel Mauritius L'Imperial Resort & Spa ratings based on 54 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Sofitel Mauritius L'Imperial Resort & Spa

Everyone (16) Couples (23) Business (1) Family (9) Other (1)
5 out of 5

The best 2 weeks!

This hotel is amazing and has everything you need to relax and do water activities for 2 weeks. On top of that the food is just great and different every night!

Posted by on 23 Apr 2016

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5 out of 5

Awsome trip for single woman

Excellent experience: came here on my own because I needed a serious healthy rest, and this is exactly what I found! The food is excellent, varied and healthy (loved my big plate of fruit prepared every morning by a lovely lady always smiling), the staff ( from the waiters /waitresses in the beach bar or in the restaurant or the other bar, or the chefs),is extremely friendly, lovely, smiley, helpful, and always here to check that everything is ok excellent detox stay where I disconnected completely, and I loved so much their daily aquagym (with Gregory or Han: nice mates!) that I went every day. I must not Forget their spa which is a delightful and divine experience and the ladies take very good care of you!!!! Seriously: I cannot find anything negative as I feel fully fully rested!!! Merci beaucoup!!!!

Posted by on 12 Apr 2015

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4 out of 5

Good but needs some more fine tuning

Pros: Excellent location, nice beach, nice swimming pool, rooms very close to the beach, free water sports, clean and comfortable. Cons: 1. Check in time is 2:00 p.m which can be annoying for people coming from UK as most flights land between 7-8 a.m. This means guests have to wait for a long time before they can access the room. 2. There seem to be a lot of ants around and they attack your room even if you leave a small chocolate bar around for an hour. Some pest control could be used to prevent ants. 3. The al la carte menu does not seem to have much options. Being a 5 star I expected much more.

Posted by on 28 Apr 2014

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4 out of 5

Posted by on 16 Feb 2020

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Comment from Hotel Management

17 Feb 2020 by Guest Relation Service

Dear Guest, Thanks for taking the time to rate us. Hope to welcome you back soon! Kind regards

4 out of 5

Posted by on 9 Feb 2020

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Comment from Hotel Management

17 Feb 2020 by Guest Relation Service

Dear Guest, Thanks for rating us. Best Regards

3 out of 5
Die Lage ist sehr gut, der Strand und das Meer wunderschön. Die Zimmer sind gross, wir hatten ein Zimmer mit Meerblick. Der Blick war toll. Die Gartenanlage sehr schön. Das Hotel selber ist in die Jahre gekommen. Wenn es regnete, tropfte es in unserem Zimmer von der Decke. Die Klimaanlage ist eine Nacht lang ausgefallen. Der Service war im internationelen Vergleich unterdurchschnittlich. Einige Beispiele: z.B. wurde die Minibar zwei Wochen lang nicht aufgefüllt. Wenn man den Roomservice oder den Concierge anrief, hatt man eine 50/50 Chance, ob der Anruf überhaupt entgegengenommen wurde. Die Liegestühle sind sehr alt, die Pooltücher ausgefranst und mit nicht mehr auswaschbaren Flecken drauf. Im Restaurant hat man gut gespeist. Das Essen war immer sehr frisch und gut zubereitet. Ein Kompliment an die Küchenmanschaft. Jedoch wuden z.B. Geschirr nicht nachgefüllt am Buffet oder bis der Kaffee kam, hatte man bereits fertig gefrühstückt. Positiv herausgestochen sind einige Personen vom Staff. So z.B. Vishal, der Supervisor von dem Barbereich. Oder auch der Tepanjakymeister war hervorragend. Auch die Zimmermädchen haben einen guten Job gemacht. Da das gesamten Hotel über keine Lifte verfügt, waren die Servicewagen der Zimmermädchen schlecht bestückt. Die Zimmermädchen haben aber das beste aus der Situation herausgeholt. Kompliment. Die Behandlungen im Spa waren gut, die Organisation der Termine jedoch weniger.

Posted by on 13 Jan 2020

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Comment from Hotel Management

15 Jan 2020 by Guest Relation Service

Dear Guest, Thank for your sharing your detailed feedback outlining the positives and the areas of improvement. We have taken note of the challenges you encountered and apologise for the inconveniences. We wish you all the best for 2020 ! Kind Regards

5 out of 5
Ganze Hotelanlage war sehr schön . Das Hotel ist sehr gut.

Posted by on 11 Dec 2019

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Comment from Hotel Management

18 Dec 2019 by L'Imperial

Dear Guest, Thanks for your great review, we hope to welcome you back ! Happy Festive Season and wish you an excellent 2020 ! Warm regards

4 out of 5
La situation, la plage, la grande champe et l'excellent petit-déjeuner

Posted by on 5 Dec 2019

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Comment from Hotel Management

18 Dec 2019 by L'Imperial

Cher Client, Merci d'avoir partagé votre satisfaction. Au plaisir de vous revoir. Meilleurs voeux pour un merveilleux Noel et une heureuse année 2020 !

4 out of 5
Huone oli käytännöllinen hotelliasumiseen, tilava kylpyhuone, erillinen wc, erillinen vaatehuone. Katoksellinen parveke rannan suuntaan hyvä. Kehitettävää palvelupyyntöjen toteuttamisessa.

Posted by on 20 Nov 2019

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Comment from Hotel Management

19 Dec 2019 by L'Imperial

Dear Guest, Thanks for your review. Hope to welcome you back. Kind regards

4 out of 5

Posted by on 19 Aug 2019

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Comment from Hotel Management

26 Aug 2019 by Guest Relation Service

Dear Guest, Thanks for your rating. Best regards

About the Sofitel Mauritius L'Imperial Resort & Spa

Location Wolmar, Flic-en-Flac,

Renovations + Closures

The property will be renovating from 16 October 2024 to 6 December 2024 (completion date subject to change). The following areas are affected:

  • Exterior

Guests will have access to the following alternative facilities during the renovation:

  • Outdoor pool
  • Recreational facilities

During renovations, the hotel will make every effort to minimise noise and disturbance.

Property Features

Step outside to unwind on the white sand beach. Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. At Sofitel Mauritius L'Imperial Resort & Spa, pamper yourself with a treatment at the full-service spa or have fun in the sun with activities such as surfing/body boarding and snorkelling. There are 5 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a beach bar, a poolside bar and a bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. This beach hotel also offers a complimentary children's club, an outdoor pool and a children's pool. Free self parking is available. Smoking is allowed in designated areas at this Flic-en-Flac hotel.

  • 191 guestrooms or units
  • 2 levels
  • 5 dining venues
  • Conference rooms
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • On-site shopping
  • Bellhop
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Bar on the beach
  • Coffee shop
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • On private beach
  • Number of outdoor pools - 1
  • Children's pool
  • Supervised childcare/activities (free)
  • Free WiFi
  • Soundproofed rooms
  • Outdoor tennis courts - 2
  • Children's club (free)
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Playground on site
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Sofitel Mauritius L'Imperial Resort & Spa offers 191 air-conditioned accommodations with minibars and a safe. Rooms open to furnished balconies or patios. LCD televisions come with satellite channels. Bathrooms include a separate bath and shower with a deep soaking bath, dressing gowns, designer toiletries and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include a hairdryer and blackout curtains. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

  • Private balcony or patio (furnished)
  • Deep-soaking bath
  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Separate bath and shower
  • Cots (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Designer toiletries
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:00 AM.

Ravinala – This poolside restaurant serves breakfast and dinner. A children's menu is available.

Ming Court – Overlooking the ocean and garden, this restaurant serves lunch and dinner. Reservations are required. Open selected days.

Jacaranda – Overlooking the ocean, this restaurant specialises in seafood and serves lunch and dinner. Reservations are required. Open daily.

Teppanyaki – This restaurant only serves dinner. Reservations are required. Open selected days.

Tamassa – This poolside restaurant only serves lunch. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

24-hour room service is available.

Nearby Activities

A private beach and 2 outdoor tennis courts are featured at the hotel. An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Snorkelling on site
  • Golfing nearby
  • Surfing/bodyboarding on site
  • Volleyball on site
  • Archery on site
  • Motor boating on site
  • Windsurfing nearby
  • Windsurfing on site
  • Horse riding nearby
  • Playground on site
  • Sailing on site
  • Bicycle rentals on site
  • Scuba diving on site
  • Hiking/biking trails nearby
  • Scooter/moped rentals nearby

Spa Services

Sofitel So Spa has 10 treatment rooms. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. Children under 15 years old are not allowed in the spa without adult supervision. Guests under 15 years old are not allowed in the spa.

  • Number of treatment rooms 10
  • Minimum age to access spa is 15
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Ayurvedic treatments
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Sofitel Mauritius L'Imperial Resort & Spa offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 4 years old and younger stay free when using existing bedding.
  • Free cots (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Sofitel Mauritius L'Imperial Resort & Spa

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

This property uses a grey water recycling system

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Guests who may encounter issues with stairs should contact this property in advance. Elevators are not available.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. This property uses a grey water recycling system. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

  • Grey water recycling system
  • Annual carbon offsets
  • Humane animal treatment
  • Sustainability/community reinvestment (10% revenue or more)
  • Guest education on local ecosystems and culture
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Children stay free - maximum age 4
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Service animals not allowed
  • Number of children who can stay free - 2
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • Christmas Eve (24 December) Gala Dinner per adult: EUR 130
  • Christmas Eve (24 December) Gala Dinner per child: EUR 50 (from 4 to 11 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: EUR 190
  • New Year's Eve (31 December) Gala Dinner per child: EUR 80 (from 4 to 11 years old)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 30 per person
  • Airport shuttle fee: EUR 50 per vehicle (one way)
  • Early check-in fee: EUR 95 (subject to availability)
  • Late check-out fee: EUR 95 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Mauritius Sofitel
  • Sofitel L'Imperial
  • Sofitel L'Imperial Mauritius
  • Sofitel L'Imperial Mauritius Resort
  • Sofitel L'Imperial Resort
  • Sofitel L'Imperial Resort Mauritius
  • Sofitel Mauritius
  • Sofitel Mauritius L'Imperial
  • Sofitel Mauritius L'Imperial Resort
  • Sofitel Resort Mauritius
  • Sofitel Mauritius L'Imperial Flic-en-Flac
  • Sofitel Mauritius L'Imperial Resort Flic-en-Flac
  • Sofitel Mauritius L'imperial &
  • Sofitel Mauritius L'Imperial Resort & Spa Hotel
  • Sofitel Mauritius L'Imperial Resort & Spa Flic-en-Flac
  • Sofitel Mauritius L'Imperial Resort & Spa Hotel Flic-en-Flac

You should know

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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