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Castle Rock

2.5 star property

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Photo gallery for Castle Rock

Exterior
Snowmobile riding
Skydiving
Premium bedding, blackout curtains, free WiFi, bed sheets
Ecotours

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Housekeeping
  • Free WiFi
  • Parking included

Explore the area

Map
1313 S Milton Rd, Flagstaff, AZ, 86001
  • Northern Arizona University
    ‪6 min walk‬
  • High Country Conference Center
    ‪17 min walk‬
  • Flagstaff City Hall
    ‪3 min drive‬
  • Flagstaff, AZ (FLG-Flagstaff Pulliam Field)
    ‪7 min drive‬

Room options

View all photos for Executive Room

Executive Room

Executive Room

  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room

Premium bedding, blackout curtains, free WiFi, bed sheets

Classic Room

  • Sleeps 4
  • 2 Queen Beds

View all photos for Basic Room

Basic Room

Basic Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Royal Room

Premium bedding, blackout curtains, free WiFi, bed sheets

Royal Room

  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room

Premium bedding, blackout curtains, free WiFi, bed sheets

Luxury Room

  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Room

Premium bedding, blackout curtains, free WiFi, bed sheets

Family Room

  • Sleeps 4
  • 2 Queen Beds

View all photos for Exclusive Single Room

Premium bedding, blackout curtains, free WiFi, bed sheets

Exclusive Single Room

  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

GreenTree Inn Flagstaff

  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free WiFi
4.1 out of 5, Very good, (1865)
The price is €80
for 1 room
includes taxes & fees
2 Mar - 3 Mar
GreenTree Inn Flagstaff

About this property

Castle Rock

Ski haven with snowboarding
This motel features free self parking.
Castle Rock offers 21 accommodations with complimentary bottled water and blackout drapes/curtains. Beds feature premium bedding. 43-inch Smart televisions come with cable channels and smart speakers. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at Castle Rock. During your stay, you're just a quick walk from Northern Arizona University. Free self parking is available.
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self parking
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Just a 1-minute drive from Northern Arizona University and 6 minutes from Lowell Observatory
Free self parking is available.

Smoking is allowed in designated areas at this Flagstaff motel.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)

Parking and public transport

  • Free self-parking on site

Things to do

  • Snowboarding

Guest services

  • Daily housekeeping
  • Front desk (limited hours)

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Wheelchair-accessible bathroom dressing table
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Premium bedding

Bathroom

  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 43-inch smart TV
  • TV channels
  • Smart speaker

Food and drink

  • Free bottled water

More

  • Local maps
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 16

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
The front desk at this property is open daily from 8:00 AM - 10:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 2:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

Property is also known as

Castle Rock Motel
Castle Rock Flagstaff
Castle Rock Motel Flagstaff

Castle Rock Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 249 out of 351 reviews
Rating 8 - Good. 75 out of 351 reviews
Rating 6 - Okay. 17 out of 351 reviews
Rating 4 - Poor. 6 out of 351 reviews
Rating 2 - Terrible. 4 out of 351 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Yolanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This place was so cute and super clean! As soon we walked in it smelled clean something that is so rare. The bed was comfortable also smelled clean! The staff was super friendly and helpful. The location was perfect, 8 minutes from downtown and there were nearby restaurants to eat. Highly recommend
Stayed 3 nights in Oct 2024

10/10 Excellent

Angela

Stayed 2 nights in Oct 2024

2/10 Terrible

Stephen

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Worst decision to stay here.
The room smelled horrible. Every time the air conditioner kicked on, an overpowering air freshener smell was expelled into the room. We left at 2 am to find another hotel. We returned to check out after one night of a 2-night stay. We paid in advance, and a refund was refused. Hotels.com was unable to get us a refund. I would never stay here again. I will never book through a third-party site again. Lessons learned.
Stayed 2 nights in Oct 2024

10/10 Excellent

Dusan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Colleen

Travelled with family
Liked: Staff & service
Disliked: Amenities
Shower from the ceiling was weird - needs a handheld to rinse out hair. No staff in office but they were fairly quick to arrive; no microwave; couldn't figure out TV or which internet to use. No dining area or small table except folding table in room. Major traffic noise.
Stayed 1 night in Oct 2024

10/10 Excellent

Karen, Logan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place we had a corner room and it was quiet.
Stayed 1 night in Oct 2024

10/10 Excellent

Kim

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Other than located on the main street in the city, making it difficult to get into and out of during peak traffic hours, the facilities itself were wonderful. The staff is extremely helpful and accommodating. We enjoyed our stay.
Stayed 2 nights in Oct 2024

10/10 Excellent

Kathy

Polite staff, helpful, parting gift, nicely updated motel and close to a variety of stores and parks.
Stayed 1 night in Oct 2024

6/10 Okay

Noreen

The 2nd floor room was appreciated. The room had an overwhelming smell of freshener. It was overpowering. We almost asked for a room change. That should be toned down.
Stayed 1 night in Oct 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Unimpressive, but functional
The place was clean, staff was friendly, but the walls are paper thin. Could quite literally hear every word of conversations in the room next door. Plus we were on the ground floor, and the folks above walking around were also quite loud. Also, Flagstaff has data dead zones, and the motel wifi was awful. There were three 'available' networks, and none of them worked. Overall good bang for the buck, and I'd stay there again in a pinch, but I'd look elsewhere first.
Stayed 1 night in Oct 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Heidi

Stayed 2 nights in Sep 2024

10/10 Excellent

Keavin

Liked: Cleanliness, staff & service, property conditions & facilities
Staff very helpful and very friendly, great location, Close to everything!
Stayed 2 nights in Sep 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is helpful and friendly and helped us merge two reservations into one stay. Room was clean and smelled nice.
Stayed 1 night in Sep 2024

10/10 Excellent

Aisha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve stayed in many motels across the US and I have to say this was the best one I’ve been to. The rooms were modern and pretty, an absolutely amazing shower, the bed spread was gorgeous, and there was lovely, soft carpeted flooring. The manager is a very nice woman, very helpful. I don’t usually leave reviews but I couldn’t resist, the value for money is really there!
Stayed 3 nights in Sep 2024

10/10 Excellent

Harold

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a great place to stay! If you’re looking for lots of frills this would not be for you but for a clean reasonably priced stay this was great and Starbucks is right next door for morning coffee.
Stayed 1 night in Sep 2024

10/10 Excellent

Logan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Marisela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 1 night in Jul 2024

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and clean
We were welcomed and shown to our room (which never happens these days). The room was clean and updated and staff was very nice. Would stay here again when visiting.
Stayed 1 night in Aug 2024

10/10 Excellent

Johanna

Stayed 1 night in Aug 2024

8/10 Good

Neil

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Mike

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had a wonderful stay and would highly recommend it to anyone visiting Flagstaff. The combination of excellent service, comfortable accommodations, and convenient location made for a memorable experience.
Stayed 1 night in Aug 2024

8/10 Good

Robb

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024