Hotel Casa Helena

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Private host

Choose dates to view prices

Dates

January 2025

3

February 2025

Overview
Rooms
Location
Policies

Exceptional

Popular amenities

Free WiFi

Explore the area

Calle 8, 9-44, Filandia, Quindío, 634001

Street Stuck in Time
3 min walk
Restaurante Jose Fernando
1 min walk
Armenia Bus Terminal
34 min drive
Pereira (PEI-Matecaña Intl.)
78 min drive

Room options

Standard Room, 1 Double Bed, Balcony

12 sq m
City view
Sleeps 2
1 Double Bed

Standard Room, Multiple Beds, Balcony

16 sq m
City view
Sleeps 3
1 Double Bed and 1 Large Twin Bed

Standard Room, 1 Double Bed, Private Bathroom

Sleeps 2
1 Double Bed

Family House

Sleeps 16
6 Double Beds, 1 Large Twin Bunk Bed, 2 Large Twin Beds and 1 Large Twin Sofa Bed

Family Room, Multiple Beds

18 sq m
Sleeps 4
1 Double Bed and 1 Twin Bunk Bed

Economy Room, Multiple Beds, Ensuite

12 sq m
Sleeps 3
1 Double Bed and 1 Large Twin Bed

Economy Room, 1 Double Bed, Private Bathroom

12 sq m
Sleeps 2
1 Double Bed

Similar properties

Breakfast included

Parking included

Free WiFi

Laundry

for 1 night

17 Jan - 18 Jan

About this property

Hotel in Filandia

This smoke-free hotel features free WiFi in public areas. Housekeeping is available on request.

Hotel Casa Helena offers 5 accommodations with portable fans. 32-inch Smart televisions come with cable channels and Netflix.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Hypo-allergenic bedding, irons/ironing boards, and hair dryers can be requested. Housekeeping is provided on request.

During your stay at Hotel Casa Helena, you're just a quick walk from Street Stuck in Time. Enjoy features like free WiFi in public areas and a roundtrip airport shuttle (surcharge).

Free WiFi (speed: 50+ Mbps)
Steps from Street Stuck in Time and Bejuco to Basket Interpretation Center
Airport shuttle service available for a fee

Hotel Casa Helena offers its guests local meal delivery service. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee.

This Filandia hotel is smoke free.

Languages

English, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
In-room WiFi speed: 50+ Mbps
Available in some public areas: Free WiFi

Parking and public transport

No on-site parking available
24-hour return airport shuttle (surcharge)
Airport shuttle at scheduled times, on request

Guest services

Change of bedsheets (on request)
Change of towels (on request)
Front desk (limited hours)
Housekeeping (on request)

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
This property does not have any lifts
Front entrance ramp
Smooth flooring in room
Step-free path to entrance
Well-lit path to entrance

More

Smoke-free property

Room amenities

Bedroom

Bed sheets
Hypo-allergenic bedding
Portable fan

Bathroom

Hairdryer (on request)
Shower
Soap
Toilet paper
Towels

Entertainment

32-inch smart TV
TV channels
Netflix
Streaming services

Food and drink

Local meal delivery service

More

Guidebooks/recommendations
Iron/ironing board (on request)
Restaurant dining guide

Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: 10:00 PM

Late check-in subject to availability

Late check-in fee: COP 25000 for check-in between 10:00 PM and 7:00 AM

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

The property charges 4 percent for credit card payments

The front desk is open daily from 7:00 AM - 10:00 PM

Front desk staffed during limited hours

If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets and service animals are not allowed at Hotel Casa Helena

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Airport shuttle fee: COP 180000 per vehicle (one-way, maximum occupancy 4)
Airport shuttle fee per child: COP 180000 (one-way), (up to 18 years old)
Late check-in fee: COP 25000 for check-in between 10:00 PM and 7:00 AM
Housekeeping fee: COP 20000 per night
Credit card charges are subject to a surcharge of 4 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Hotel Casa Helena offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 7:00 AM - 10:00 PM.
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Property Registration Number 187850

We should mention

Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
Pets and service animals are not allowed on site.