Hotel Emmy - five elements

4.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Emmy - five elements

Indoor pool, outdoor pool, pool umbrellas, pool loungers
Front of property
Suite King Laurin with two floors
Hiking
Bicycling

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Pet-friendly
    Pet-friendly
  • Room service
    Room service
  • Spa
    Spa
  • Parking included
    Parking included

Explore the area

Map
Via Putzes, 5, Fie allo Sciliar, BZ, 39050
  • Church of Santa Maria Assunta
    10 min walk
  • Schlern-Rosengarten Nature Park
    13 min walk
  • Fiè Lake
    18 min walk
  • Bolzano (BZO)
    38 min drive

Room options

Oak room with balcony and mountain view

  • 40 sq m
  • Mountain view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

Suite King Laurin with two floors

  • 70 sq m
  • Mountain view
  • Sleeps 6
  • 1 Queen Bed, 1 Queen Sofa Bed and 2 Twin Beds

Suite Presile

  • 54 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

Pine room with balcony and valley view

  • 40 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Oak room with balcony

  • 40 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Superior room with terrace

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

Suite Stria with balcony and mountain view

  • 47 sq m
  • Mountain view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Superior room with small balcony

  • 23 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

Suite Dolasilla with valley view

  • City view
  • Sleeps 6
  • 1 Queen Bed, 1 Double Sofa Bed and 2 Twin Beds

Larch room with terrace

  • 36 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Suite Dolasilla with mountain view

  • 60 sq m
  • Mountain view
  • Sleeps 6
  • 1 Queen Bed, 2 Twin Beds and 1 Double Sofa Bed

Pine room with balcony

  • 40 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Suite Stria with balcony

  • 47 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Similar properties

About this property

Hotel Emmy - five elements

Family-friendly ski hotel with a full-service spa
Jump on the free ski shuttle for a day on the slopes before returning to Hotel Emmy - five elements for a meal at the restaurant or a drink at the bar/lounge. Additional amenities include an indoor pool and a full-service spa.
Hotel Emmy - five elements offers 51 accommodations with laptop-compatible safes and bathrobes. Rooms open to balconies or patios. 50-inch flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An indoor pool, an outdoor pool, and a children's pool are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Fellis SPA has 2 treatment rooms. Services include hot stone massages, sports massages, and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

During your stay at Hotel Emmy - five elements, you're just a quick walk from Dolomites. Features include free WiFi in public areas, free self parking, and a free ski shuttle.
  • Free WiFi
  • Free self parking
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Take a swim in the indoor and outdoor pools
  • Treat yourself to reflexology, aromatherapy, or massages at Fellis SPA
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a steam room, a sauna, and a playground
  • Steps from Dolomites and 13 minutes by foot from Schlern-Rosengarten Nature Park
  • Free ski shuttle service
  • Pets welcome for a fee
After a day on the slopes, enjoy treatments at the full-service spa and swims in the indoor and outdoor swimming pools. For a free ride to the slopes, hop on the mountain hotel's complimentary ski shuttle. Conveniences like ski storage and shopping on site allow you to spend less time with logistics and more time on the slopes. When the sun goes down, sip après-ski drinks in the hotel's bar.

Along with a restaurant, there's a coffee shop/cafe on site. WiFi is free in public spaces. This luxury hotel also offers a children's pool and a sauna. Self parking is free.

This 4.5-star Fie allo Sciliar hotel is smoke free.

Onsite venue - This restaurant specializes in Regional cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Room service (during limited hours) is available.

Languages

English, German, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free covered self-parking on site
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Train station pick-up shuttle (surcharge)
  • Free ski shuttle

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • Arcade/games room
  • Bike rentals
  • Bike tour information
  • Bike parking
  • Children's pool
  • Full-service spa
  • Hiking/biking trails
  • Indoor pool
  • Mountain biking
  • Outdoor pool
  • Playground
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Arcade/games room
  • Children's games
  • Children's pool
  • Children's toys
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Fridge
  • Soundproofed rooms
  • Trampoline

Conveniences

  • Front-desk safe
  • Gift shop/newsstand
  • Newspapers in reception

Guest services

  • Daily housekeeping
  • Dry-cleaning service
  • Front desk (limited hours)
  • Golf cart
  • Golf privileges (optional)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Ski privileges (optional)
  • Ski storage
  • Tour/ticket assistance

Outdoors

  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 2 treatment rooms
  • Aromatherapy
  • Body treatments
  • Massage - hot stone
  • Massage - sports
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Hardwood flooring in room

More

  • Fireplace in reception
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Bath or shower
  • Bidet
  • Free toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 50-inch flat-screen TV
  • Satellite channels

Food and drink

  • Fridge

More

  • Desk
  • Heated floors
  • Laptop-compatible safe
  • Phone
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 8 AM - 9:30 PM
Front desk staffed during limited hours
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets: EUR 30 per pet, per night
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.50 per person, per night. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 40 per vehicle (one-way, maximum occupancy 6)
  • Pet fee: EUR 30 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Hotel Emmy - five elements offers transfers from the airport and train station (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 8 AM - 9:30 PM.
Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.
Property Registration Number IT021031A1T7PHYSUI

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Emmy Dolomites Family
Emmy Dolomites Family Fie allo Sciliar
Hotel Emmy Dolomites Family Resort
Hotel Emmy Dolomites Family Resort Fie allo Sciliar
Hotel Emmy five elements Fie allo Sciliar
Hotel Emmy five elements
Emmy five elements Fie allo Sciliar
Emmy five elements
Hotel Emmy five elements SPA
Hotel Emmy five elements SPA
Hotel Emmy Five Elements Hotel
Hotel Emmy - five elements Hotel
Hotel Emmy - five elements Fie allo Sciliar
Hotel Emmy - five elements Hotel Fie allo Sciliar

Hotel Emmy - five elements Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 26 out of 39 reviews" "
Rating 8 - Good. 9 out of 39 reviews" "
Rating 6 - Okay. 3 out of 39 reviews" "
Rating 4 - Poor. 1 out of 39 reviews" "
Rating 2 - Terrible. 0 out of 39 reviews" "

9.8/10

Cleanliness

9.2/10

Staff & service

9.8/10

Amenities

9.6/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Stayed 3 nights in Jan 2020

8/10 Good

James, Sydney, Australia

Liked: Cleanliness, staff & service, property conditions & facilities
Good family and spa hotel in lovely location
Our family had a great time here. Staff were good with the kids and there's a nice mix of kids activities and adult spa and relaxation. Food was generous and healthy and value overall fine. There were a few minor annoyances - restrictive pool hours, automatic lighting and difficult to decipher aircon in room but all in all we had an excellent visit.
Stayed 4 nights in Jul 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional
Exceptional hotel - immaculate fixtures and finish, attentive and friendly service, great food, great spa and pool, lovely views, and great local amenities.
Stayed 3 nights in May 2017

10/10 Excellent

SOO YOUNG

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Martina

Liked: Cleanliness, staff & service, property conditions & facilities
Ein sehr schönes Hotel, tolles Essen, sehr freundlicher Service.
Stayed 7 nights in May 2023

10/10 Excellent

Massimo

Stayed 1 night in Oct 2022

10/10 Excellent

Anna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2022

6/10 Okay

paolo

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
SECONDA VOLTA IN QUESTO SPLENDIDO HOTEL VERAMENTE BELLISSIMO. MOLTO DELUSO DALL'ASSISTENZA RICEVUTA PER UN PROBLEMA CON L'ELETTRICITA' IN CAMERA. L'ADDETTO ALLA RECEPTION ERA PIU' PREOCCUPATO DEL PROBLEMA PER L'HOTEL CHE A RISOLVERE IL PROBLEMA A NOI CHE DOVEVAMO PASSARE LA SERATA IN CAMERA SENZA RIUSCIRE A VEDERE LA TV E SENZA LUCE, PER FARE IN MODO CHE LA LUCE NON SI ACCENDESSE DA SOLA NEL PIENO DELLA NOTTE. HO CHIESTO LA MATTINA DOPO PERCHE' NON CI AVESSE FATTO CAMBIARE STANZA, VISTO CHE ERA PERFETTAMENTE A CONOSCENZA DEL PROBLEMA GIA' CAPITATO DI RECENTE AD ALTRI CLIENTI. LA RISPOSTA E' STATA CHE ALLE 22 LA RECEPTION CHIUDE E QUINDI ERA IMPOSSIBILE FARLO. ALLIBITO ME NE SONO ANDATO PERCHE' RITENGO CHE IN UN HOTEL DEL GENERE NON SI POSSA RICEVERE UN TRATTAMENTO DI QUESTO TIPO. A PARTE QUESTO LA TV IN STANZA ERA PIENA DI POLVERE E NON ABBIAMO MANGIATO BENE COME LA VOLTA PRECEDENTE, CIBO DEL RISTORANTE PIUTTOSTO MEDIOCRE. MOLTO BUONA E VARIA LA COLAZIONE CON MOLTI PRODOTTI DEL TERRITORIO. BELLISSIMA LA ZONA BENESSERE ANCHE SE DOVREBBE ESSERCI ALMENO UNA PERSONA PREPOSTA VISTA LA PERICOLOSITA' POTENZIALE DELLE SAUNE SEMPRE IN FUNZIONE.
Stayed 1 night in Mar 2022

8/10 Good

Klaus

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr schöne Zimmer, Guter Wellnessbereich, freundliches Personal, Parkplätze in der Garage etwas eng, gutes und reichhaltiges Essen
Stayed 3 nights in Oct 2021

6/10 Okay

Verified traveller

Stayed 4 nights in Sep 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Zimmer war sehr groß. Der begehbare Kleiderschrank bietet genügend Platz für einen längeren Aufenthalt. Das Personal war stets bemüht und freundlich. Der Ausblick vom Speisesaal über Völs ist sehr schön. Einzige Mankos: die engen Garagenplätze und dass das Abendessen meist sehr lind gewürzt war.
Stayed 4 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es war ein Super Aufenthalt wir kommen gerne wieder.
Stayed 7 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 11 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bellissima struttura pulita e personale bravissimo
Stayed 1 night in Jul 2019

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Ottima struttura.. enorme pecca il personale addetto ai massaggi assolutamente non idoneo ed incompetente....dispiace oltremodo che la cosa sia stata segnalata alla Direzione e che la stessa non si sia preoccupata neanchè di farci delle scuse..... peccato
Stayed 6 nights in Jan 2019

10/10 Excellent

Det, Bayern

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr schönes, familiengeführtes Hotel mit Blick auf die Tiroler Berge.
Stayed 4 nights in Oct 2018

10/10 Excellent

Didi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tolles, sehr sauberes und ruhiges Hotel. Sehr gutes Essen.
Stayed 6 nights in Sep 2018

10/10 Excellent

Anna, Wien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Einfach traumhaft!
Wunderschöne Suite mit eigenem Schrankraum, herrliche Lage, ausgezeichnetes Essen, Garagenplatz inkludiert, sehr nettes Personal, herrliche Betten- kurz- wir hatten eine wunderschöne Zeit und kommen bestimmt wieder!!!
Stayed 4 nights in Sep 2018

8/10 Good

Raffaella

Liked: Cleanliness, staff & service, property conditions & facilities
Personale gentile ed accogliente,stanza molto bella e curata. Peccato che il divano letto per la terza persona non avesse un buon materasso ma fosse assemblato dalla seduta in similpelle dello stesso estremamente rigida e per niente adatta alla funzione di letto.Buffet molto ricco e vario, apprezzata la possibilità di farsi la centrifuga.La cucina un po' pretenziosa.Molto buona la carne ed i piatti locali.
Stayed 2 nights in Jul 2018

10/10 Excellent

HM, Allgäu/ Bayern

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exzellentes Verwöhnhotel
Wir Ware eine Woche hier um dem Stress des Alltags zu entkommen. Dass ist uns hier in Völs sehr gelungen. Dass Hotel hält dass was es verspricht , wir kommen auf jeden Fall wieder 🤗👍
Stayed 7 nights in Oct 2017

10/10 Excellent

Marc, Aachen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super Essen und ein toller Ausblick
Das Hotel ist sehr gut gelegen. Von hier aus kann man innerhalb von maximal 40 Minuten fast jede größere Stadt Südtirols erreichen (Brixen, Meran, Bozen) In unmittelbarer Umgebung findet man viele Freizeitmöglichkeiten. Das Hotel eignet sich sehr gut für Familien. Der Spielbereich ist sehr großzügig. Das Essen ist sehr gut und auch das Personal geht herzlich auf die Kleinen ein. Der Wellnessbereich ist optimal von dem Pool und dem Kinderbecken getrennt, somit kann man in Ruhe entspannen und die Kinder können sich austoben. Für alle ist etwas dabei.
Stayed 4 nights in Sep 2017

8/10 Good

Susanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr schönes Hotel, nettes Personal, zum Teil hat man - offenbar aus der Zeit vor dem Umbau - ein paar alte, nicht mehr passende Möbelstücke im Hotel verstreut
Stayed 1 night in Sep 2017

10/10 Excellent

massimo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
bell'albergo nuovo con splendida posizione dominante Fiè allo Sciliar
Stayed 2 nights in Jun 2017

10/10 Excellent

Matthias

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Toller Service. Familienhotel mit vielen Kindern, aber auch als Paar sehr angenehm.
Stayed 4 nights in Jun 2017